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Summary of reviewsHotel Grand Kopaonik enjoys a stellar reputation among its guests, thanks to its exceptional location, diverse and high-quality dining options, luxurious rooms and first-rate amenities. Positioned in the heart of the Kopaonik ski resort, the hotel offers direct access to the main slopes and ski lifts, making it a perfect base for skiing enthusiasts. Its central location also places guests within steps of the resort's amenities and vibrant atmosphere, further enhancing the convenience and appeal of staying here.
The hotel's breakfast and dinner offerings receive high praise for their richness and variety. Guests appreciate the extensive selection of both local and international dishes, ensuring everyone finds something to their liking. While breakfast is frequently described as delicious and diverse, the dinner experience is noted for its excellent quality, though with minor suggestions for improving vegetarian options and variety in meats.
The rooms at Hotel Grand Kopaonik are another highlight, featuring modern, elegant decor and maintained to high standards. Guests particularly enjoy the spacious deluxe rooms and apartments, although some mention that standard rooms can be a bit small. Despite minor issues like maintenance or occasional cleanliness concerns, the overall sentiment about room quality remains positive, bolstered by comfortable beds and beautiful views.
Cleanliness is a strong suit for the hotel with numerous guests praising the immaculate condition of rooms and public areas alike. Daily housekeeping ensures that everything remains in top condition, further supported by a diligent and professional staff. The staff, indeed, are often recognized for their friendliness, professionalism and willingness to go the extra mile to assist guests, contributing significantly to the hotel's welcoming atmosphere.
The hotel's spa and wellness facilities stand out as among the best features, offering a range of amenities including various saunas, steam baths and indoor and outdoor pools. Guests frequently laud the spa's cleanliness and the quality of its treatments, though it can sometimes become crowded. The gym, while well-equipped, could benefit from extended hours and additional space to better accommodate guests.
Parking at the hotel is convenient and secure, thanks to a large underground garage, though it comes with an additional cost that some guests find steep. Family-friendly features, such as playgrounds and a playroom, make the hotel an attractive option for those traveling with children, despite some limitations in room space and menu options for kids.
Overall, Hotel Grand Kopaonik provides a luxurious and highly convenient experience, particularly appealing to ski enthusiasts, families and anyone seeking a comfortable and well-appointed stay amid stunning natural surroundings. Show more
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Hotel with EV Charging Stations
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Junior SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Standard Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels.
Superior Double or Twin RoomFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room features a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels.
Family SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Superior Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The triple room offers a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Deluxe Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 2 beds.
Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The family room offers a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Executive SuiteThe unit offers 3 beds.
Standard Triple RoomThe unit offers 3 beds.
Guest Reviews
Location
Hotel Grand Kopaonik boasts an enviable location that consistently impresses its guests. It's centrally positioned in the heart of the Kopaonik ski resort, placing visitors steps away from ski lifts and slopes, making it highly convenient for skiing enthusiasts. The hotel offers direct access to the main slopes, ensuring that everything needed for a perfect winter vacation is right at your fingertips.
Guests rave about being in close proximity to all the resort's amenities and events. This central location not only makes it a prime spot for winter sports but also places you in the middle of the resort's vibrant atmosphere. The hotel's facilities complement this top-tier location, featuring modern, spacious rooms and luxurious amenities like a spa, pool and several restaurants. Whether for convenience, comfort or direct access to skiing, Hotel Grand Kopaonik's location proves to be one of the best in the area.
Breakfast
Hotel Grand Kopaonik is consistently praised for its impressive breakfast offerings with many guests highlighting the extensive variety and excellent quality of the food. The breakfast selection caters to all tastes, featuring everything from traditional dishes like peppers with eggs and cured meats to a wide array of international options, sweets and warm items. Many guests describe the breakfast as rich, diverse and delicious, noting specific favorites such as muffins and donuts.
Additionally, the staff receives commendation for their service, which complements the high-quality dining experience. Words like "perfect," "excellent," and "amazing" frequently appear in reviews, reflecting the overall satisfaction of guests with their morning meals. Although there are minor mentions of limited options or mediocre experiences, these are exceptions rather than the norm.
In summary, breakfast at Hotel Grand Kopaonik stands out as a major highlight, providing a varied and delightful start to the day, well-supported by wonderful staff and a pleasant dining ambiance.
Dinner
Hotel Grand Kopaonik offers a remarkable dining experience that guests highly praise, particularly for its diverse and delicious offerings at both breakfast and dinner. Visitors frequently commend the phenomenal and extraordinary array of freshly prepared meals available daily, highlighting the exceptional selection of dishes that cater to various tastes. The hotel’s restaurant receives special mention for its superb wine selection, making the dining experience even more refined.
Guests consistently appreciate the high quality of the food, describing it as delicious, varied and nutritious. The Garden restaurant is noted for its excellent cuisine, enhancing the overall dining satisfaction. Many reviewers emphasize not to miss out on the dinner, which is often described as excellent with sumptuous buffets and a fantastic menu.
However, there are a few points raised for improvement. Some guests mention that the dinner should offer a wider variety of meat options and better accommodate vegetarians. The absence of complementary beverages like tea or coffee during dinner is also noted with additional charges for items like bottled water. There are occasional remarks about dinner being disorganized and some dissatisfaction with the dinner tables not being promptly cleaned.
Despite these minor drawbacks, the overall sentiment reflects a very positive dining experience at Hotel Grand Kopaonik, supplemented by an excellent spa center and other hotel amenities, making it a top recommendation for those visiting Kopaonik.
Rooms
Hotel Grand Kopaonik offers beautifully furnished and modern rooms that stand out with their cleanliness and comfort. Many guests appreciate the spaciousness of the deluxe rooms and apartments, describing them as very modern and luxurious. Newly renovated interiors add to the elegance of the place, making it one of the best hotels in Kopaonik and even Europe according to some reviews.
Despite the high standards in décor and cleanliness—rooms being well-maintained and fresh—some drawbacks are noted. The size of standard rooms, particularly, is frequently mentioned as too small with some guests advising to opt for bigger rooms or upgrades that come with beautiful views. Family rooms, in particular, seem a bit cramped for larger groups.
Comfort-wise, the beds are described as extra-large and the rooms themselves comfortable and quiet, although not always perfectly soundproof. The addition of modern amenities like quality WiFi further enhances the stay. However, there have been mentions of minor maintenance issues such as malfunctioning safes and hairdryers and occasionally missing minibar items.
Room service could see improvements and guests have occasionally noted odd smells or lack of thorough cleaning in some instances. Despite these issues, the hotel's excellent location, combined with beautiful room views, makes it a popular choice for repeat visits.
Beds
At Hotel Grand Kopaonik, guests frequently commend the comfort of the beds with many highlighting the excellent mattresses and pillows. The beds are described as spacious with some rooms boasting extra-large options and multiple pillows for added comfort. The overall sentiment is that the beds are quite comfortable, contributing positively to the guest experience. However, there are a few contrasts; some reviews mention uncomfortable mattresses and a particularly uncomfortable sofa in one of the family rooms. Importantly, it's noted that the bed sheets are not changed daily. Despite these minor drawbacks, the recurring theme among guests is the satisfaction with the comfort and quality of the bedding, enhancing their stay at the hotel.
Cleanliness
Hotel Grand Kopaonik consistently receives high marks for cleanliness from its guests. Numerous reviews highlight that everything at the hotel is exceptionally clean and well-maintained. Rooms are frequently praised for being spotless, tidy and comfortable with daily housekeeping ensuring they remain in top condition. Guests appreciated the clean towels, bathrobes, slippers and floors, noting that these added to the immaculate atmosphere.
The hotel's public areas, including the lobby and spa facilities, are also described as very clean and hygienic with a pleasant pine scent adding to the spotless environment. The staff play a significant role in maintaining this high standard of cleanliness, being noted as kind, professional and diligent. The hotel's hygiene and upkeep are praised across various reviews with specific mentions of the hotel's beautiful and neat appearance, suggesting an overall high level of maintenance.
Although a few reviews mentioned areas needing improvement and occasional issues with cleanliness, the overwhelming sentiment is one of satisfaction with the hotel's cleanliness standards. Whether in the rooms, spa or public areas, cleanliness appears to be a defining characteristic, contributing to an enjoyable stay for many guests.
Staff
Hotel Grand Kopaonik is renowned for its exceptional service, particularly its staff. The majority of guest reviews emphasize a warm, friendly and professional atmosphere created by the hotel's employees. Staff members are often described as extremely friendly, polite and always eager to help, enhancing the overall guest experience. Many reviewers highlighted the staff's tremendous hospitality, from the cheerful demeanor of the employees to their high level of professionalism and support.
The housekeeping team received praises for maintaining spotless and tidy rooms, while the culinary team and restaurant staff also earned high marks for their excellent food and service. The reception staff, albeit with a few mentions of stiffness, were noted to be efficient in handling reservations and accommodating guests promptly.
In summary, guest interactions with the staff at Hotel Grand Kopaonik were largely positive, underscoring their pivotal role in ensuring a pleasant stay. A few isolated incidents of less favorable remarks were noted, but these were greatly outnumbered by comments appreciating the courteous, attentive and kind nature of the hotel's personnel.
Spa
Hotel Grand Kopaonik offers an outstanding spa experience that has garnered praise from guests for its exceptional quality and variety of facilities. The spa center is recognized for its top-level services with numerous amenities including various types of saunas, steam baths and both indoor and outdoor pools. Guests noted the cleanliness and elegance of the spa, highlighting its excellent maintenance and professional atmosphere. The spa treatments and massages received high marks for their excellence, adding to the overall appeal of the wellness offerings. Despite some comments about the pool being crowded, the spacious and well-equipped spa area provided an unforgettable and very satisfying experience. The inclusion of spa services in the hotel price adds to its attractiveness, making it a favorite spot among visitors. Overall, the spa at Hotel Grand Kopaonik stands out as a key feature, often described as amazing, perfect and one of the best.
Gym
The gym at Hotel Grand Kopaonik has consistently received positive feedback for its excellent facilities. Guests frequently describe the gym as great and well-equipped, underscoring its capability to meet fitness needs. While the gym has garnered praise for its comprehensive equipment, some visitors have noted that the exercise room could benefit from improvements. Additionally, the gym's opening time at 9am might be inconvenient for early risers and it can become very crowded, making it challenging to find space to work out. Overall, the gym is a solid asset of the hotel, despite a few areas that could be enhanced.
Pool
Hotel Grand Kopaonik offers an impressive pool experience, focusing heavily on both indoor and outdoor options. The outdoor heated swimming pool is often highlighted for its cleanliness and warmth, making it a favorite among guests. Many describe it as very nice and amazing with some even calling it lovely and awesome. The indoor pool also receives positive remarks, though a few guests noted that its temperature could be improved.
Guests appreciate the combination of the pool and spa facilities, which are frequently mentioned together, indicating a strong synergy between the two amenities. The sauna, part of the spa offerings, is also a popular feature and adds to the overall appeal of the wellness area. However, some reviews mention that the spa area can get crowded with kids, affecting the relaxation experience.
Despite the numerous positive comments, a few criticisms are noted. Some guests found the pool to be too cold and there were concerns about the refurbishment process in the spa area not being complete. Additionally, there were mentions of the outdoor pool not functioning at times. Despite these issues, the overall sentiment towards the pools, especially the outdoor ones, remains largely positive.
Parking
Hotel Grand Kopaonik offers a range of parking options for its guests, but there are a few things to keep in mind. The hotel has a large underground garage providing convenience and security, a notable perk for those looking to keep their vehicles safe. However, the parking comes with an additional fee, which is not included in the room rate and can be considered quite expensive by some. The cost for the garage ranges around 10-20 EUR per night or 1200-2000RSD per day.
While the garage itself is spacious, the entrance and exit are reportedly narrow, requiring drivers to fold their mirrors to navigate in and out. Free parking near the hotel is scarce, making the hotel's garage a more reliable option despite the cost. For those preferring outdoor parking, there is a paid alternative, but it may not be ideal under extreme weather conditions.
In summary, while parking at Hotel Grand Kopaonik is safe and convenient with its large underground garage, it does come at a significant extra cost, which some guests feel should be included in the price of the room.
Family
Hotel Grand Kopaonik offers an array of family-friendly activities and features that make it an appealing destination for families with children. The hotel boasts two playgrounds, one of which is an outdoor space where kids can gather and play. These amenities ensure that children have ample opportunities to have fun, making the hotel ideal for family vacations.
Despite the occasional noise from children, the hotel maintains a pleasant environment suited for bigger families. The playroom has been highlighted as a significant benefit, though it's important to note that there were periods when it was closed. However, when available, the playroom is well-received and appreciated by families for its contribution to a pleasant stay.
While the space in the family rooms is somewhat limited according to several reviews, the overall family-oriented atmosphere of the hotel makes up for the smaller accommodations. The hotel's location and facilities are particularly noted to be ideal for families, providing a good backdrop for a family getaway.
On the downside, some guests remarked that the children’s menu options were not extensive and there were comments about the lack of additional content tailored specifically for children. Nonetheless, many reviews affirm that Hotel Grand Kopaonik is a family-friendly establishment, perfect for a memorable family holiday.
Ski
Hotel Grand Kopaonik is highly praised for its prime location and proximity to the ski slopes, making it an ideal choice for skiing enthusiasts. Located just a few meters from the slopes, the hotel provides convenient access for skiers with ski passes readily available and a ski rental service right next to the hotel. The hotel features ski storage options, although some guests have noted that the storage area could be improved.
Guests commend the top-notch ski facilities, including excellent ski schools with skilled instructors. The ski rental staff and ski storage team are consistently described as helpful and pleasant, though it's worth noting that ski rental payments are only accepted in cash with no option for card payments.
With two main slopes in the nearby ski resort, the skiing options are diverse and cater to various levels of experience. The thriving nightlife further enhances the appeal of Hotel Grand Kopaonik, providing a well-rounded experience for visitors. Overall, the hotel stands out as a highly recommended destination for skiers looking for convenience and quality ski services.
Nightlife
The nightlife around Hotel Grand Kopaonik offers a diverse and vibrant experience. Guests can enjoy local pop star concerts and live music both in the hotel lobby and at nearby venues, providing good entertainment programs and plenty of fun at night. The area boasts a variety of restaurants and cafés, including cozy coffee places and great bars, contributing to a lively atmosphere. For those who enjoy night walks, there are options, although the town itself may not be well adapted for such activities. The convenience of being close to clubs and bars ensures good parties are always within reach. Inside the hotel, restaurants remain open till 1am, further enhancing the nightlife experience. Overall, the combination of live music, local discos and cozy nightlife spots makes for an engaging and enjoyable stay.
4 Star
Hotel Grand Kopaonik comes highly recommended by its guests, often described with glowing terms such as flawless, perfect everything and hedonism of the highest kind. Many reviewers suggest that the hotel feels more like a five-star establishment, noting that it surpasses the typical expectations for a four-star rating.
The facilities are generally praised, fitting well within the expectations for a four-star hotel. The spa is frequently highlighted as nice and clean, though some guests mentioned that the pool water was quite cold.
While the service levels match a four-star rating, a few guests expressed that they were expecting a bit more in this regard. Nonetheless, there were no major complaints and the overall sentiment leans heavily towards a very positive experience. Despite the hotel sometimes reaching full capacity, the features and atmosphere make it a worthwhile choice for travelers seeking a balanced blend of luxury and comfort.
Business
Hotel Grand Kopaonik offers a range of facilities geared towards business travelers, highlighted by its excellent meeting and seminar facilities. Specifically designed to meet the needs of corporate events and paramount meetings, the hotel's business center is well equipped to handle a variety of professional gatherings.
Despite a few detractors who feel it may not be the best choice for every business trip, the positive remarks generally underscore its utility for corporate functions. Large groups from corporations have effectively utilized the space and business classes and seminars held there have concluded successfully. For those looking to host a corporate event, this hotel provides adequate business space and amenities.
Outdoor Pool
Hotel Grand Kopaonik offers a standout feature—a heated outdoor pool that guests consistently praise. Described as awesome, fantastic and simply magnificent, this warm water pool is a favorite even during snowy conditions. Guests appreciate the pleasant experience of swimming in an open-air environment with many highlighting how nice and lovely the pool area is. While there have been occasional instances of the pool not being operational or warm enough, the overall sentiment remains extremely positive, making the outdoor pool a significant attraction of this hotel.
Indoor Pool
The indoor pool at Hotel Grand Kopaonik receives mixed feedback from guests. Many highlight its appeal, noting that the pool is great and can provide a pleasant experience. However, several guests mention that the water temperature is often on the colder side with some describing it as very cold, which can detract from the enjoyment. Additionally, the pool tends to be busy frequently. Despite these points, there are still those who enjoyed their time at the indoor pool, indicating that it has its moments of warmth and comfort.
Honeymoon
Hotel Grand Kopaonik offers an ideal setting for honeymooners seeking a romantic getaway. The secluded environment and stunning mountain views create a serene and picturesque atmosphere, perfect for couples celebrating their love. Guests appreciate the hotel's romantic vibes and the thoughtful touches that enhance their experience, such as a specially arranged table for honeymooners. The beautiful surrounding landscape, including a romantic lake, further adds to the charm of this honeymoon destination. Perfect weather complements the overall ambiance, making it an inviting spot for lovers.
Luxury
Hotel Grand Kopaonik offers a truly lavish experience, setting a high standard with its plush and elegant ambiance. This luxurious hotel, worthy of a 5-star rating, promises a style that is both great and welcoming. Guests can expect high-end amenities and refurbished rooms that exude elegance and cleanliness. The level of luxury is comparable to other high-end hotels, but with a touch that elevates it to another level.
The hotel impresses with its exclusive offerings and impeccable attention to detail. Fine dining restaurants, deluxe rooms and luxury balconies add an extra layer of sophistication to the stay. The spa and fitness center are super luxurious, providing a serene escape for guests seeking relaxation and wellness. High-end customer service further enhances the experience, ensuring that every need is met with curated elegance.
Excellent services span from the reception to the spa center, guaranteeing high-level experiences for all guests. The hotel's dedication to providing superb service, along with its elegant and clean rooms, reaffirms its status as a great and luxurious destination.
Yes, Hotel Grand Kopaonik has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Grand Kopaonik.
No, Hotel Grand Kopaonik doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Kopaonik.