Info
Summary of reviewsIbis Styles Kota Bharu is strategically located, offering convenient access to the airport, city center and popular tourist spots. It is particularly appreciated by both leisure and business travelers for its proximity to essential services, self-laundry, clinics, restaurants and malls such as AEON and LOTUS. The hotel's location by the river provides guests with beautiful city and river views, adding to the overall pleasant atmosphere. Despite some minor concerns about the area being slightly run-down and limited dining options nearby, the hotel's placement remains highly regarded.
The breakfast at ibis Styles Kota Bharu garners positive remarks for its variety and flavors, featuring both local Kelantanese cuisine and Western dishes. Guests appreciate the diverse offerings and the inclusion of both hearty and lighter meal options. However, there are requests for more variety and improvement in specific dishes to enhance the overall dining experience. Dinner at the hotel also receives mixed reviews with many guests enjoying the variety and value, although some note inconsistencies in quality and freshness.
The hotel’s rooms are consistently praised for their cleanliness and spaciousness, providing a refreshing retreat for guests. Modern decor and amenities such as stable Wi-Fi, ample USB charging ports, coffee machines and smart TVs enhance the comfort level. While some guests mention smaller room sizes, family travelers appreciate the generous space. The public areas like the lobby and restaurant are also well-maintained, contributing to the hotel's overall positive reputation for cleanliness.
The staff at Ibis Styles Kota Bharu are generally well-regarded for their friendliness, politeness and helpfulness. Despite a few reports of unresponsive service and suggestions for better training, most interactions with the staff contribute positively to the guests' experience.
Free Wi-Fi is typically stable and fast, but there are occasional issues with slow connectivity and login difficulties. The gym, albeit small and limited in equipment, provides sufficient amenities for maintaining a fitness routine, though guests suggest extended operating hours. The rooftop pool receives praise for its modern design and pleasant ambiance, despite its small size and occasional unavailability due to renovations.
Families find Ibis Styles Kota Bharu particularly welcoming, enjoying spacious family rooms, a kids' playroom and traditional games in the lobby. The hotel's comfort and amenities make it a great choice for those traveling with children, despite the open toilet concept not being ideal for all.
The beds are generally deemed comfortable, supporting good quality sleep with cozy mattresses and pillows. Although there are minor complaints about squeaky beds and soft pillows, these do not overshadow the overall positive feedback.
Ibis Styles Kota Bharu offers a three-star experience that often exceeds expectations, providing excellent value for money and a comfortable stay. The facilities and services are comparable to those of higher-rated hotels, making it a commendable choice for both leisure and business travelers. Overall, Ibis Styles Kota Bharu stands out as a well-situated, comfortable and family-friendly hotel in Kota Bharu.
Show moreRead review summaries for all categories
Categories
