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Summary of reviewsHotel Apis is widely recognized for its convenient location, particularly suitable for travelers by car due to its easy access from main roads and ample on-site parking. Proximity to key areas such as Ojcowski National Park and major routes to Warsaw further enhance its appeal. While it’s slightly distant from Krakow’s old city center, efficient transport connections, including a 10-minute drive or nearby bus stops, make it a practical base for exploring the city and nearby areas.
The hotel’s breakfast has received high praise for its variety, quality and presentation. Guests appreciate the selection of hot and cold dishes, local specialties like herring salad and the availability of fresh coffee from an espresso machine. While some improvement could be made in sweet options and vegan offerings, the breakfast generally meets guest expectations. Dinner at the in-house restaurant is frequently highlighted as exceptional with finely presented dishes and a commendable ambiance, despite occasional minor inconveniences related to waiting times and service information.
Rooms at Hotel Apis are described as clean, spacious and modern, equipped with practical amenities such as large televisions, kettles and sometimes mini-fridges. The hotel’s interiors blend coziness with contemporary style, adding to guests’ comfort. While some rooms, particularly those on the fourth floor or in the attic, may feel dated and occasionally smaller than expected, the overall cleanliness and modern appearance of the rooms are consistently praised.
Cleanliness throughout the hotel is a standout feature with guests repeatedly citing well-kept, tidy rooms and facilities. Despite infrequent minor issues like worn-out towels or carpet maintenance, the hotel generally upholds high cleanliness standards, contributing to a comfortable stay.
The friendliness and helpfulness of the staff significantly enhance guest experiences at Hotel Apis. Receptionists and other personnel often go above and beyond to ensure a pleasant stay, though there are sporadic mentions of less favorable interactions. Overall, the professional and accommodating nature of the staff leaves a positive impact on guests.
In terms of amenities, the hotel provides reliable parking facilities, catering well to guests traveling by car with free, spacious and secure parking options. Wi-Fi service, however, receives mixed reviews with connectivity issues reported in some areas like rooms, though it performs well in communal spaces like the breakfast area.
Hotel Apis is also noted for its family-friendly accommodations, offering large, well-equipped rooms and amenities catering to children, ensuring a comfortable stay for families. While feedback on bed comfort is generally positive, noting comfortable mattresses and quality bedding, some guests have reported issues with mattress firmness and bed sizes.
While the hotel generally receives positive reviews, some guests feel that it does not fully meet four-star expectations, noting areas for improvement such as breakfast variety and maintenance issues. Nonetheless, Hotel Apis remains a recommended option for travelers seeking a well-located, clean and comfortably appointed hotel with commendable dining and friendly service. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Comfort Double Room for Single UseRoom with a desk, a bathroom and a TV.
Triple RoomRoom with a desk, a bathroom and a TV.
Superior Room with Hot TubSpacious, air-conditioned room with a bathroom featuring a spa bath, a shower cabin and a hairdryer. Free tea making facilities are also available.
Family RoomRoom with a desk, a bathroom and a TV.
Deluxe RoomThis room comes with a seating area and a bedroom. It features a TV, a desk and a bathroom. Free tea making facilities are also available.
Comfort Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views.
Guest Reviews
8.5
Very Good
Location
Hotel Apis is frequently praised for its convenient location, particularly for those traveling by car. Guests appreciate the easy access from main roads and the ample parking available right at the entrance. The hotel is positioned close to major routes like the highway and the main road leading to Warsaw, making it an ideal stopover for travelers passing through Krakow.
The proximity to key areas such as Ojcowski National Park and various offices also garners positive feedback, aligning well with visitors' needs. Despite being located a bit further from the old city center, about a 40 to 50-minute walk, many guests find the hotel’s position satisfactory due to the good transport connections. It's about a 10-minute drive to the city center and there are bus stops nearby that make commuting convenient. Some guests mentioned the ability to get to the heart of Krakow quickly by taxi and noted that it is usually affordable.
While some have pointed out the undergoing road construction and the busy streets near the hotel as slight inconveniences, the hotel’s soundproof windows and overall calmness seem to mitigate these issues successfully. The surroundings may not always offer picturesque views, but the modern style and cleanliness of the hotel compensate for it. Overall, Hotel Apis provides a strategic base for both city exploration and excursions, making it a practical choice for a short stay in Krakow.
Breakfast
Hotel Apis offers a wide array of breakfast options that cater to various tastes and preferences, making it a highlight for many guests. The breakfast is frequently described as delicious, varied and beautifully presented. Many visitors appreciate the rich selection of dishes, including both hot and cold options and enjoy the quality of savory items like scrambled eggs made from real eggs. The breakfast service includes local specialties such as herring salad and delicious pâté, adding a unique touch.
Guests frequently praise the variety and abundance of the breakfast spread, noting the availability of items like fresh coffee from an espresso machine, a good variety of vegetables and even cookies and yogurts. For those with a sweet tooth, however, some guests mentioned that the sweet breakfast options could be more varied.
There were some less favorable comments about the breakfast experience with a few guests noting that some items were served cold or appeared moldy. Additionally, the lack of vegan options and limited fruit selection were points of criticism.
Overall, the breakfast at Hotel Apis stands out for its quality and variety, fitting well with guests' expectations, although there is room for improvement in certain areas.
Dinner
Hotel Apis boasts an impressive culinary scene that has garnered numerous positive remarks from guests. The in-house restaurant is highly praised for its delicious and beautifully presented dishes. Many guests describe the cuisine as truly exceptional with standout mentions of local specialties and exquisite dishes like duck broth. The quality of the food is consistently rated excellent with several guests highlighting meals at the restaurant as a notable dining experience.
While some experienced minor inconveniences such as waiting times and lack of information on serving hours, the general sentiment towards the dinner offerings remains overwhelmingly favorable. Patrons appreciate the high cleanliness levels, as well as the nice ambiance and decor of the restaurant. Special dining occasions, such as New Year's Eve, were particularly memorable for the breathtaking menu.
Overall, the dinner offerings at Hotel Apis are valued for their quality and taste, making it a recommended dining spot for guests seeking a satisfying culinary experience.
Rooms
Hotel Apis offers a charming and comfortable stay with rooms that are consistently praised for their cleanliness, spaciousness and modern decor. Many guests highlight the large, well-equipped rooms ideal for families and the modern amenities which include large televisions, kettles with complimentary water and even a fridge in some rooms. The hotel's interiors are tastefully renovated, blending cozy comfort with modern convenience.
The rooms, though varied in size, generally provide ample space with some accommodating up to five people comfortably. The bathrooms are described as nice and often large, further contributing to the guests' comfort. Cleanliness is a recurring theme with many reviews mentioning that rooms are well-maintained, cleaned daily and equipped with fresh towels and toiletries.
Despite its overall high standard, there are notes that some rooms, particularly those on the fourth floor or in the attic, may come across as a bit outdated and small. Additionally, a few guests noted discrepancies between the photographs and the actual rooms they received, pointing to occasional inconsistencies in reservations and room allocations.
The hotel’s modern appearance and beautiful interiors are consistently appreciated, alongside the friendly staff who enhance the guest experience. Practical amenities like a large free parking lot and effective air conditioning systems in some rooms further add to the convenience and comfort of staying at Hotel Apis.
Overall, Hotel Apis impresses with its clean, spacious and modern rooms, providing a cozy yet stylish haven for travelers, though some minor inconsistencies and small room sizes may occasionally detract from the otherwise pleasant experience.
Beds
Hotel Apis receives mixed feedback on its beds, but the overall sentiment leans towards the positive, particularly around bed comfort. Many guests highlight the comfort and tidiness of the beds with phrases such as "very comfortable beds," "comfortable beds," and "good beds" frequently noted. The mattresses often receive commendation for being comfortable and the bedding quality is generally appreciated with guests finding the sheets to be satisfactory.
However, there are a few areas where improvements could enhance the comfort level for guests. Some reviews mention that the mattresses are very hard, making sleep somewhat uncomfortable for certain guests. Additionally, comments about beds being too small for couples and family rooms needing to be larger indicate a need for better space accommodation.
While the general consensus is that the beds are comfortable, there are occasional mentions of hard or old mattresses and narrow beds that may detract from an otherwise pleasant experience. For those looking for optimal comfort, it may be worth noting the variability in bed sizes and mattress types when booking a stay at Hotel Apis.
Cleanliness
Hotel Apis consistently impresses with its exceptional cleanliness and well-kept facilities, making it a top choice for travelers seeking hygienic and comfortable accommodations. Guests repeatedly praise the scrupulously clean rooms and bathrooms, highlighting the spotless condition of the entire hotel. The rooms at Hotel Apis are not only clean but also spacious, well-ventilated and equipped with cozy furnishings, adding to the overall comfort.
The staff's commitment to cleanliness is clearly evident with many noting that every corner of the hotel is meticulously attended to. The rooms are described as warm, tidy and equipped to a high standard, ensuring a pleasant stay for all guests. Hotel Apis also scores high marks for its well-maintained and modern facilities. Despite the occasional lapses, such as worn-out towels and issues with carpet maintenance, the general consensus is that the hotel meets or exceeds cleanliness expectations.
Guests appreciate the level of service and the cleanliness throughout the hotel premises. The accommodation is deemed beautifully kept with a tidy environment that contributes to a peaceful and satisfactory lodging experience. The breakfast quality also garners positive feedback, complementing the overall experience provided by the clean and comfortable rooms.
While there are minor grievances, such as the absence of a children's play area and some maintenance issues with the elevators and bathroom fixtures, these do not overshadow the high standard of cleanliness maintained. Hotel Apis successfully delivers on its promise of a clean, well-maintained and comfortable stay, making it a highly recommendable option for travelers.
Staff
Hotel Apis is distinguished by its exceptionally friendly and helpful staff, who leave a lasting positive impression on visitors. Receptionists are often commended for their kindness and professionalism, ensuring guests feel welcome from the moment they arrive. Several guests have highlighted the outstanding service provided by the team with particular mention of the ladies at the reception and individuals like administrator Ksysztof who go above and beyond to assist.
The hotel's service extends beyond the front desk with all staff members demonstrating a high level of hospitality and accommodation. Many guests noted that the staff was instrumental in making their stay comfortable, handling unforeseen events smoothly and offering pertinent information to enhance their experience.
Despite overall praise, there are occasional mentions of less favorable interactions, such as unfriendly breakfast staff and receptionists needing more smiles. However, these instances are far outweighed by the positive feedback, which frequently describes the staff as professional, accommodating and service-oriented.
The restaurant staff also receives acclaim for their elegance and encouragement to try various dishes, contributing to a well-rounded dining experience. In summary, the staff at Hotel Apis has earned a reputation for their excellent service, friendliness and willingness to go the extra mile for their guests.
Wi-Fi
Hotel Apis receives mixed feedback regarding its Wi-Fi service. Guests have noted that the Wi-Fi often disconnects and can be weak or unstable, particularly in the rooms where it is sometimes almost non-functional. However, there are positive remarks as well with some guests mentioning that the Wi-Fi works very well in both the rooms and the breakfast area. Cleanliness and the professionalism and friendliness of the service are consistently highlighted, contributing to the overall appeal of the hotel despite the inconsistent Wi-Fi quality.
Parking
Hotel Apis offers a highly appreciated parking experience according to guest reviews. The hotel provides free parking on-site, which is a major convenience for travelers. There are plenty of parking spaces available, ensuring that visitors typically do not face difficulties finding a spot. The parking lot is large and spacious with private and secure spaces adding to the comfort of guests.
Free parking is included in the price, making it a cost-effective choice for those driving to the hotel. A quiet parking space is located under the hotel, ensuring a peaceful environment for both the vehicles and their owners. Most guests highlight the ample and comfortable parking options directly in front of the building or nearby, which adds to the ease of accessing the hotel.
While there are a few mentions of limited parking spaces and occasional temporary parking on the main road, the general sentiment leans positively towards the ample availability and the convenience provided. Overall, the parking facilities at Hotel Apis significantly enhance the stay experience, offering both free and secure options to guests.
Family
Hotel Apis seems to be an excellent choice for families, as the reviews highlight its family-friendly features and spacious accommodations. Guests frequently commend the large family rooms, some of which can accommodate up to five people with multiple beds, providing ample space and comfort for family trips. The presence of a children’s corner and a private playhouse indicates that kids have dedicated areas to enjoy and play in. While some mention issues with cleanliness and the noise from the hydraulic system, the overall sentiment emphasizes convenience and suitability for family stays. The hotel's amenities, including room settings tailored for children, underscore its appeal to families looking for a comfortable and engaging stay.
4 Star
Hotel Apis has received varied feedback regarding its four-star rating, facilities and services. While there are some positive mentions of staff being highly recommended and overall ambiance that hints at a four-star experience, much of the feedback suggests otherwise. Guests frequently note that the hotel does not meet the expected standards of a four-star establishment with some suggesting it deserves a rating closer to two or three stars.
The breakfast offerings often fall short of four-star expectations, described as meager by several reviewers. The cleanliness and maintenance issues, such as the need to thoroughly remove dust and uphold cleanliness standards, were also commonly pointed out. Some specific complaints include terrible furniture arrangement and minimalist amenities like soap dispensers and mineral water, which don't align with four-star expectations.
Attic rooms particularly drew criticism for not meeting the four-star standard and the overall sentiment indicates that the hotel's facilities and services do not justify the four-star rating. Despite the ambiance and some high-level expositional events, it seems Hotel Apis has a way to go to fully live up to its four-star billing.
Accessible
Hotel Apis offers a range of accessible amenities that cater to guests with disabilities. The presence of an elevator ensures easy movement throughout the hotel, complemented by thoughtful staff assistance. Wheelchairs are available and accessible drip irrigation is provided for convenience. Compared to other 3-star hotels, Hotel Apis stands out for its comfortable upper-level accommodations and handicap-friendly facilities that significantly decrease mobility issues. While road repairs can occasionally pose access challenges, these issues are continually being addressed to ensure a smooth experience for all guests.
No, Hotel Apis doesn't have any pool.
No, a spa isn't available at Hotel Apis.
Yes, Hotel Apis welcomes dogs.
Yes, parking facilities are available at Hotel Apis.