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Summary of reviewsHotell Kramm enjoys a prime location in the heart of the town, making it convenient for guests to explore local attractions and amenities. Its proximity to the Main Road from E4, the communities on the High Coast, shops, restaurants and the railway station enhances its appeal for travelers. Guests frequently praise the beautiful surroundings, including a park and greenery visible from the hotel’s restaurant. The added convenience of being near the travel center and bus stops further reinforces its attractiveness to tourists. Visitors often comment on the clean, friendly atmosphere and affordable rates, highlighting it as a value-for-money option, suitable for both leisure and business stays.
The hotel's breakfast offerings are generally well-received with many guests appreciating the good quality and substantial selection. Phrases such as "good breakfast selection" and "very good and fresh breakfast buffet" frequently appear in reviews. The breakfast experience is often enhanced by the cleanliness and friendly staff. Although there are occasional complaints about limited variety and specific shortcomings like undercooked eggs or dried cheese, the majority view the breakfast as satisfying and pleasant.
The hotel's restaurant is often highly praised for its food and service with guests frequently impressed by the quality offerings, particularly the pizza buffet. The evening dinners are also commended with many noting the wonderful meals and good food and drink selection. Although some guests experienced issues with food running out or certain dishes being unavailable, the overall dining experience is considered consistently excellent.
Guest reviews typically highlight the rooms as comfortable and clean with newly renovated rooms and practical furnishings contributing to a pleasant stay. Comfortable beds and nice bathrooms are often mentioned, enhancing the relaxation experience. However, some reviews note the rooms can be a bit worn and lack practicalities such as bedside lamps, ventilation and sufficient storage solutions. Despite these minor issues, the rooms generally provide a quiet and relaxing environment.
Cleanliness receives mixed reviews. While many guests appreciate the well-cleaned rooms, some note that common areas and certain rooms could see improvement. Complaints include poorly cleaned corridors and rooms not being properly serviced between days. Despite these issues, the friendly staff and good breakfast contribute positively to the guest experience, indicating that improvements in cleanliness could further enhance the stay.
The staff at Hotell Kramm are frequently highlighted for their friendly and helpful demeanor, particularly in the reception and restaurant. Reviews consistently praise the staff for their warm greetings and professional service, which create a welcoming atmosphere. Although there have been instances where reception staff were inattentive, the overall sentiment remains positive.
The parking situation at Hotell Kramm receives mixed reviews. Some guests appreciate the availability and ample spaces, while others are frustrated by the lack of free parking and issues with the payment system. Miscommunication regarding parking closures and inconveniences due to renovations have also been mentioned, suggesting room for improvement in this area.
Regarding the beds, many guests find them comfortable, contributing positively to their stay. However, feedback on pillows and mattress firmness is mixed with some guests finding them lovely and others uncomfortable. Issues like beds being taped together and mattresses not being doubles are noted, but overall, the beds are generally viewed as good and comfortable.
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