Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
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Summary of reviewsPavilion Hotel Kuala Lumpur Managed by Banyan Tree consistently receives high praise for its prime location in Kuala Lumpur's central business district, directly linked to Pavilion Mall. Guests appreciate the proximity to major attractions such as the Petronas Towers and Bukit Bintang area and easy access to MRT stations and bus pick-up points, making it ideal for shopping, dining and exploration.
The hotel's breakfast offerings are exceptional, featuring a diverse buffet that includes continental and local dishes. Guests frequently commend the variety and quality, as well as the option for indoor and al fresco dining. Live cooking stations and a pleasant dining atmosphere further enhance the breakfast experience.
Dinner at the hotel's restaurant is generally well-received, especially the Chinese cuisine and local dishes, although there is room for improvement in certain areas like the club lounge service and vegetarian options. Nonetheless, in-room dining is notable for its quick service and tasty selections.
The rooms are consistently lauded for their spaciousness, cleanliness and modern amenities. Guests enjoy the luxurious environment, comfortable bedding and beautiful city views. Minor issues like lighting and occasional odors are noted but do not significantly detract from the overall positive feedback.
Cleanliness is a strong point with rooms and public areas frequently described as spotless. Housekeeping is diligent, ensuring a sanitized and comfortable stay despite a few isolated concerns about minor cleanliness oversights.
The staff at Pavilion Hotel Kuala Lumpur are a standout feature, frequently described as friendly, helpful and professional. Their attentive service and willingness to accommodate guests' needs contribute significantly to the hotel's welcoming atmosphere.
Wi-Fi service is mostly reliable and strong enough for streaming, though there are occasional slowdowns and some issues with login processes. The gym is well-maintained and equipped, catering adequately to fitness enthusiasts, while the pool area offers a relaxing retreat despite being small and sometimes crowded.
Parking facilities receive mixed reviews; while features like unlimited and free parking are appreciated, the carpark's narrowness and complexity can be challenging. Improving organization and accessibility would enhance this aspect of the guest experience.
The hotel is highly recommended for families, offering spacious rooms, connecting options and a family-friendly environment with amenities suitable for all ages. Helpful staff and convenient access to the mall further elevate the family experience.
Overall, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree stands out as a well-regarded choice for travelers seeking a prime location, excellent breakfast, comfortable rooms and attentive service.
Categories
The hotel's breakfast offerings are exceptional, featuring a diverse buffet that includes continental and local dishes. Guests frequently commend the variety and quality, as well as the option for indoor and al fresco dining. Live cooking stations and a pleasant dining atmosphere further enhance the breakfast experience.
Dinner at the hotel's restaurant is generally well-received, especially the Chinese cuisine and local dishes, although there is room for improvement in certain areas like the club lounge service and vegetarian options. Nonetheless, in-room dining is notable for its quick service and tasty selections.
The rooms are consistently lauded for their spaciousness, cleanliness and modern amenities. Guests enjoy the luxurious environment, comfortable bedding and beautiful city views. Minor issues like lighting and occasional odors are noted but do not significantly detract from the overall positive feedback.
Cleanliness is a strong point with rooms and public areas frequently described as spotless. Housekeeping is diligent, ensuring a sanitized and comfortable stay despite a few isolated concerns about minor cleanliness oversights.
The staff at Pavilion Hotel Kuala Lumpur are a standout feature, frequently described as friendly, helpful and professional. Their attentive service and willingness to accommodate guests' needs contribute significantly to the hotel's welcoming atmosphere.
Wi-Fi service is mostly reliable and strong enough for streaming, though there are occasional slowdowns and some issues with login processes. The gym is well-maintained and equipped, catering adequately to fitness enthusiasts, while the pool area offers a relaxing retreat despite being small and sometimes crowded.
Parking facilities receive mixed reviews; while features like unlimited and free parking are appreciated, the carpark's narrowness and complexity can be challenging. Improving organization and accessibility would enhance this aspect of the guest experience.
The hotel is highly recommended for families, offering spacious rooms, connecting options and a family-friendly environment with amenities suitable for all ages. Helpful staff and convenient access to the mall further elevate the family experience.
Overall, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree stands out as a well-regarded choice for travelers seeking a prime location, excellent breakfast, comfortable rooms and attentive service.
Hotel with Infinity Pool
Situated in the pulsating heart of Kuala Lumpur, Pavilion Hotel offers an escape within the bustling Bukit Bintang business and entertainment district. The hotel serves as a gateway to the city's finest attractions, dining options, and shopping outlets, offering an experience steeped in subtlety, exceptional service, and the distinct charm of this tropical metropolis.
The crowning jewel of Pavilion Hotel is the Rooftop Infinity Pool, perched 18 floors above the lively cityscape of Kuala Lumpur. Here, guests can unwind beneath the warm sun with a refreshing beverage, or maintain their fitness routine with invigorating laps, all while soaking in the panoramic city views.
The crowning jewel of Pavilion Hotel is the Rooftop Infinity Pool, perched 18 floors above the lively cityscape of Kuala Lumpur. Here, guests can unwind beneath the warm sun with a refreshing beverage, or maintain their fitness routine with invigorating laps, all while soaking in the panoramic city views.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Infinity pool
Pool surface size: 81 m2
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Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
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Guest Reviews
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is highly praised for its prime and convenient location, making it a popular choice for travelers interested in shopping, dining and exploring the city. Situated in the heart of Kuala Lumpur's central business district, the hotel offers direct access to the Pavilion Mall, providing guests with an array of shops and eateries within easy reach. Its strategic placement near major attractions, such as the Petronas Towers and Bukit Bintang area, ensures that guests can conveniently walk to key destinations.
The hotel's proximity to MRT stations and the hop-on, hop-off bus pick-up points facilitates effortless navigation around the city. Reviewers frequently highlight the superb and central location, emphasizing how it enhances their overall experience. Amenities such as clean and spacious rooms, as well as friendly staff, complement the advantageous location.
For those looking to enjoy both relaxation and activity, the hotel's direct link to one of the city's most renowned shopping malls is particularly appealing. Whether it's for leisure or business, the Pavilion Hotel's remarkable location, combined with its comprehensive facilities, consistently receives positive feedback from guests.
At Pavilion Hotel Kuala Lumpur Managed by Banyan Tree, breakfast has received notably positive feedback from guests. The buffet breakfast is beautifully diverse, offering a vast array of options from continental to local cuisine, satisfying a variety of tastes and preferences. Diners can enjoy both indoor and al fresco seating, enhancing the overall breakfast experience. Many reviews highlight the exceptional quality of the breakfast, applauding the wide selection and sumptuous spread.
Guests repeatedly described breakfast as excellent, delicious and marvellous, often with a special mention of the live cooking stations. The variety includes European favorites, Asian delicacies and ample fresh fruits, catering to a broad spectrum of dietary preferences. The ambiance of the breakfast dining area, whether indoor or on the terrace, has also been appreciated for its pleasant atmosphere.
While there were occasional mentions of areas needing improvement, such as limited options for Middle Eastern guests or the crowded coffee station, the general consensus highlights the hotel's breakfast as a standout feature. Whether it's the friendly and attentive staff or the fresh ingredients, breakfast at Pavilion Hotel Kuala Lumpur promises a delightful start to the day, making it an integral part of the guest experience.
At Pavilion Hotel Kuala Lumpur Managed by Banyan Tree, the dining experience offers a good mix of positives with room for some improvements. Guests appreciated the overall quality of the food, especially highlighting the delicious selections from the Chinese restaurant and the local cuisine focus. Dinner at the hotel's restaurant received favorable remarks, described as good with a good variety. In-room dining also stands out with quick service and must-try items like the New York cheesecake.
However, there were some areas that did not meet expectations. The club lounge service left guests wanting more, particularly in terms of dinner quality and vegetarian options at breakfast. The food selection at The Courtyard, even during events like the NYE Buffet Dinner, was pointed out as limited and slightly disappointing. Despite these issues, guests remained overall satisfied with the dining options available, expressing particular enjoyment for local dishes such as lontong and nasi lemak, albeit served repetitively.
In summary, while there are notable highlights in the hotel's dining offerings, particularly with local and Chinese cuisines, there is room for improvement in variety and specific meal services.
At Pavilion Hotel Kuala Lumpur Managed by Banyan Tree, guests consistently praise the spaciousness and cleanliness of the rooms. The hotel offers an array of large, comfortable rooms that many find perfect for a relaxing stay. The rooms are well-furnished and equipped with modern amenities, contributing to a high level of comfort. Luxurious and spacious suites like the Metro and Spa suites are particularly noted for their size and amenities.
Guests have highlighted the excellent layout and finish of the rooms, along with the contemporary decor and comfortable bedding. Many rooms boast beautiful city views and offer a quiet, soundproof environment for a restful experience. The hotel's cleanliness stands out with rooms often described as spotless and well-maintained.
The room amenities are generally appreciated with notable features being large beds, a variety of TV channels and modern furniture. Visitors also appreciate the direct access to the Pavilion Mall, which makes shopping incredibly convenient.
However, there are occasional mentions of minor issues. Some guests noted that rooms could be a bit dark due to inadequate lighting and a few experienced a musky smell or noise. Nonetheless, the overall feedback points towards a high-standard, comfortable stay with excellent service from the hotel staff.
For travelers looking for a spacious, clean and comfortable room in a prime location, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree appears to be a well-regarded choice.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree garners praise for its comfortable beds, contributing to an overall positive guest experience. Numerous reviewers highlighted the beds as incredibly comfortable with many describing them as extremely or super comfy. The king-sized beds and spacious rooms also received favorable mentions, adding to the sense of luxury and relaxation.
The quality of the bedding is another highlight with guests noting its cleanliness and comfort. Housekeeping consistently maintains high standards, ensuring that the rooms are tidy and the beds are inviting.
However, not all feedback was positive; some guests found the pillows to be less comfortable and a few mentioned that the beds were too soft for their preference. Despite these minor issues, the majority of reviews emphasize the exceptional comfort of the beds, which seems to stand out as a defining feature of the hotel experience. Overall, the hotel provides a restful and pleasant sleeping environment that leaves a lasting impression on its guests.
Guests of the Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have consistently highlighted the hotel's impressive standards of cleanliness. Rooms are frequently described as clean, comfortable and well-maintained. Many reviews emphasized the spotlessness of the rooms with recurring mentions of "spotlessly clean" and "utterly spotless," underscoring the hotel's commitment to a high level of hygiene.
The hotel environment, including the lounge and toilets, is also noted for being very clean. Housekeeping services seem diligent, contributing to a clean and inviting stay. Guests appreciated the sanitized and scented rooms, which added to their comfort. The general cleanliness and the hotel's cleanliness and direct access to Pavilion Mall were positive aspects frequently mentioned in the reviews.
However, there were occasional comments suggesting room for improvement. A few guests noted issues such as stained bathroom curtains, the presence of dust missed by cleaners and a slight odor in rooms. There were isolated mentions of open toothpaste packs and some furniture being dirty. Despite these minor concerns, the overwhelming majority of reviews commend the hotel’s cleanliness, contributing to a well-maintained and comfortable stay.
When it comes to staying at the Pavilion Hotel Kuala Lumpur Managed by Banyan Tree, the staff consistently make a significant impression. Visitors frequently praise the team for being extremely friendly, helpful and courteous. The front desk, concierge, housekeeping and restaurant staff all contribute to creating a welcoming atmosphere that makes guests feel pampered and well-cared for.
Guests note that the staff are not only friendly but also professional and attentive. Their ability to provide excellent customer service is evident with many highlighting exceptional interactions with specific staff members such as Faisal, Nadiya and Shakir. These individuals, along with the rest of the team, are recognized for their kindness, initiative and reliability in ensuring a comfortable stay.
The hospitality extends beyond mere politeness, as the staff go out of their way to accommodate guests' needs, whether it's assisting with room upgrades, arranging special surprises or simply greeting guests with a genuine smile. The service consistently receives high marks with many describing it as top-notch, five-star and even extraordinary.
Overall, the staff at Pavilion Hotel Kuala Lumpur excel in creating a welcoming environment where every guest feels valued and well taken care of, making the hotel a standout choice for travelers.
The Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers a generally positive experience when it comes to Wi-Fi. Guests commonly report good to efficient internet access with many highlighting that it is strong enough for streaming movies. The network is responsive, although some guests have noted occasional slowdowns. There were reports of Wi-Fi being a little weak and some experienced issues on the last night, potentially due to external factors like heavy rain.
While the internet connection is often described as good and fast, there are mentions of occasional misunderstandings with the Wi-Fi login process and concerns about the consistency and coverage of the network. Overall, the Wi-Fi service at the Pavilion Hotel Kuala Lumpur is adequate for most needs but may require occasional improvements to enhance the guest experience further.
The gym at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers a well-maintained and clean space for fitness enthusiasts with the equipment being both up-to-date and effective. Guests appreciate the good size of the gym and its suitable equipment, which meets basic gym requirements. The facilities are spacious, allowing for a comfortable exercise environment and the cleanliness is consistently noted. While some reviews indicate that the gym is small with limited equipment, the overall sentiment remains positive with acknowledgments of helpful gym staff and strong Wi-Fi connectivity. The fitness center is also highlighted as good, adding to the satisfaction of visitors using the gym and pool facilities.
The Pavilion Hotel Kuala Lumpur Managed by Banyan Tree's pool area is designed as a relaxing outdoor courtyard with great views, making it a pleasant spot for guests. The infinity pool, in particular, stands out as a highlight for many, providing a breathtaking experience atop the roof. Despite its charm, the pool is consistently described as small with some guests noting it can become crowded, particularly with children. The pool remains clean and well-maintained but would benefit from some creative design improvements given its limited size. Guests should be aware that the pool is not equipped with a water heater, which might make morning swims a chilly affair. Nevertheless, the private and tranquil nature of the pool area offers a nice retreat from the bustling city.
The Pavilion Hotel Kuala Lumpur Managed by Banyan Tree receives varied feedback on its parking facilities from guests. Many appreciate the great parking arrangement and the inclusion of unlimited parking as well as free parking fees, which add to the convenience. Additionally, there are positive remarks about the well-equipped on-ground parking and the availability of valet parking.
However, some challenges were noted by guests. The carpark is described as narrow and steep with limited parking space for hotel guests. Navigating the parking can be confusing and chaotic due to multiple lifts required to reach different levels, including the room. Moreover, guests highlighted the difficulty in finding parking spots and issues with parking ticket validation and accessibility. Motorbike parking is also notably absent.
In conclusion, while the hotel offers several commendable parking features, improvements in organization, accessibility and clarity could enhance the overall parking experience for guests.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is highly recommended for families, providing a family-friendly environment with a variety of convenient amenities. Many guests have highlighted the hotel’s ability to comfortably accommodate entire families, including connecting rooms that cater well to a family of four. The family-oriented agenda and quiet weekends promote a connected and relaxed family atmosphere, making it ideal for families traveling with children, including babies and the elderly.
Guests mentioned that rooms are clean and spacious with excellent facilities that make family stays more enjoyable. Children, in particular, seem to have a fantastic time with amenities like the bath being a hit among the little ones. Besides, the hotel’s proximity to the mall offers entertainment options that are suitable for all ages, enhancing the overall family experience.
Staff members were noted to be helpful and accommodating to family needs, contributing to the positive experience, although a few reviews mentioned room for improvement in friendliness. Families appreciated the convenience and good service and many had a memorable and wonderful stay. The hotel is fully recommended for anyone looking to travel with family, ensuring a great blend of relaxation and optimal facilities for all family members.
The Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is frequently praised as a true five-star hotel. Guests consistently note a commendable five-star experience with impressively clean facilities and high-quality services. The hotel features dedicated entrances, adding to the overall feeling of luxury. Customers highlight that the hospitality and service resonate with five-star standards, describing their stays as truly 5-star experiences.
Despite occasional setbacks, such as slow bellboy services, the hotel maintains a reputation befitting of a five-star establishment. While some guests feel the property could use some updates to reflect its five-star status fully, it is generally considered to offer a remarkable stay. Compared to other five-star hotels in the area, Pavilion Hotel Kuala Lumpur stands out with reasonable pricing for the value provided. Overall, it is recommended for its solid five-star attributes and worth considering for anyone seeking luxurious accommodations in Kuala Lumpur.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers an inviting atmosphere for business travelers. The hotel's modern public areas and good reception provide a welcoming environment. It is well-equipped with business meeting rooms supported by Wi-Fi, making it highly suitable for business trips. Guests appreciate the convenient location, the quiet surroundings and the excellent city views from the rooms. The hotel also offers good amenities for business guests, including optimal services and a commendable breakfast spread. However, the ground-level reception can be somewhat impractical and there are occasional mentions of services being overstretched. Overall, it is a commendable choice for business travelers looking for comfort and convenience.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is highly recommended for honeymooners seeking a romantic getaway. The hotel excels in providing a perfect atmosphere for newlyweds with particular touches designed to enhance the honeymoon experience. Guests frequently praise the exceptionally clean sheets and duvets, which contribute to a cozy and intimate stay. Additional thoughtful gestures, such as special honeymoon decorations and gifts, further enhance the romantic ambiance. This hotel is a top choice for those looking to celebrate their love in a beautifully romantic and well-maintained environment.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree impresses with its clean, luxurious ambiance reflected in both its grand lobby and elegant openings. The hotel creates a five-star atmosphere with its spacious, comfortable spaces and beautiful design. Notably, the hotel emits a luxurious feel throughout its public areas, complemented by the unique touch of lux Afrobeats music.
Guests have consistently praised the hotel for its truly excellent, clean and serene environment, highlighting its elegance and deserving five-star ratings. The hotel's reception and lobby areas are particularly noted for providing an impressive introduction to the luxurious experience.
However, some guests suggest that the hotel’s luxury does not entirely match its price, implying limited offerings compared to expectations. Yet, the general consensus affirms that Pavilion Hotel delivers luxury accommodation that combines comfort and grandeur, making it a worthy choice for travelers seeking a luxurious stay in Kuala Lumpur.
The Pavilion Hotel Kuala Lumpur, managed by Banyan Tree, offers a consistently romantic atmosphere ideal for couples. Guests often highlight the romantic getaways as particularly memorable with honeymoon suites beautifully prepared with rose petals on the bed. The hotel's attention to detail enhances anniversary celebrations with thoughtful touches like simple decor, cake and chocolates. Night views add to the romantic ambiance, while helpful and attentive staff contribute to making the stay special. The setting is also noted for being quiet, making it perfect for intimate family gatherings. While there was an instance where expectations were not met, the general feedback underscores the Pavilion Hotel as an excellent choice for a romantic escape.
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Location
The hotel's proximity to MRT stations and the hop-on, hop-off bus pick-up points facilitates effortless navigation around the city. Reviewers frequently highlight the superb and central location, emphasizing how it enhances their overall experience. Amenities such as clean and spacious rooms, as well as friendly staff, complement the advantageous location.
For those looking to enjoy both relaxation and activity, the hotel's direct link to one of the city's most renowned shopping malls is particularly appealing. Whether it's for leisure or business, the Pavilion Hotel's remarkable location, combined with its comprehensive facilities, consistently receives positive feedback from guests.
Breakfast
Guests repeatedly described breakfast as excellent, delicious and marvellous, often with a special mention of the live cooking stations. The variety includes European favorites, Asian delicacies and ample fresh fruits, catering to a broad spectrum of dietary preferences. The ambiance of the breakfast dining area, whether indoor or on the terrace, has also been appreciated for its pleasant atmosphere.
While there were occasional mentions of areas needing improvement, such as limited options for Middle Eastern guests or the crowded coffee station, the general consensus highlights the hotel's breakfast as a standout feature. Whether it's the friendly and attentive staff or the fresh ingredients, breakfast at Pavilion Hotel Kuala Lumpur promises a delightful start to the day, making it an integral part of the guest experience.
Dinner
However, there were some areas that did not meet expectations. The club lounge service left guests wanting more, particularly in terms of dinner quality and vegetarian options at breakfast. The food selection at The Courtyard, even during events like the NYE Buffet Dinner, was pointed out as limited and slightly disappointing. Despite these issues, guests remained overall satisfied with the dining options available, expressing particular enjoyment for local dishes such as lontong and nasi lemak, albeit served repetitively.
In summary, while there are notable highlights in the hotel's dining offerings, particularly with local and Chinese cuisines, there is room for improvement in variety and specific meal services.
Rooms
Guests have highlighted the excellent layout and finish of the rooms, along with the contemporary decor and comfortable bedding. Many rooms boast beautiful city views and offer a quiet, soundproof environment for a restful experience. The hotel's cleanliness stands out with rooms often described as spotless and well-maintained.
The room amenities are generally appreciated with notable features being large beds, a variety of TV channels and modern furniture. Visitors also appreciate the direct access to the Pavilion Mall, which makes shopping incredibly convenient.
However, there are occasional mentions of minor issues. Some guests noted that rooms could be a bit dark due to inadequate lighting and a few experienced a musky smell or noise. Nonetheless, the overall feedback points towards a high-standard, comfortable stay with excellent service from the hotel staff.
For travelers looking for a spacious, clean and comfortable room in a prime location, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree appears to be a well-regarded choice.
Beds
The quality of the bedding is another highlight with guests noting its cleanliness and comfort. Housekeeping consistently maintains high standards, ensuring that the rooms are tidy and the beds are inviting.
However, not all feedback was positive; some guests found the pillows to be less comfortable and a few mentioned that the beds were too soft for their preference. Despite these minor issues, the majority of reviews emphasize the exceptional comfort of the beds, which seems to stand out as a defining feature of the hotel experience. Overall, the hotel provides a restful and pleasant sleeping environment that leaves a lasting impression on its guests.
Cleanliness
The hotel environment, including the lounge and toilets, is also noted for being very clean. Housekeeping services seem diligent, contributing to a clean and inviting stay. Guests appreciated the sanitized and scented rooms, which added to their comfort. The general cleanliness and the hotel's cleanliness and direct access to Pavilion Mall were positive aspects frequently mentioned in the reviews.
However, there were occasional comments suggesting room for improvement. A few guests noted issues such as stained bathroom curtains, the presence of dust missed by cleaners and a slight odor in rooms. There were isolated mentions of open toothpaste packs and some furniture being dirty. Despite these minor concerns, the overwhelming majority of reviews commend the hotel’s cleanliness, contributing to a well-maintained and comfortable stay.
Staff
Guests note that the staff are not only friendly but also professional and attentive. Their ability to provide excellent customer service is evident with many highlighting exceptional interactions with specific staff members such as Faisal, Nadiya and Shakir. These individuals, along with the rest of the team, are recognized for their kindness, initiative and reliability in ensuring a comfortable stay.
The hospitality extends beyond mere politeness, as the staff go out of their way to accommodate guests' needs, whether it's assisting with room upgrades, arranging special surprises or simply greeting guests with a genuine smile. The service consistently receives high marks with many describing it as top-notch, five-star and even extraordinary.
Overall, the staff at Pavilion Hotel Kuala Lumpur excel in creating a welcoming environment where every guest feels valued and well taken care of, making the hotel a standout choice for travelers.
Wi-Fi
While the internet connection is often described as good and fast, there are mentions of occasional misunderstandings with the Wi-Fi login process and concerns about the consistency and coverage of the network. Overall, the Wi-Fi service at the Pavilion Hotel Kuala Lumpur is adequate for most needs but may require occasional improvements to enhance the guest experience further.
Gym
Pool
Parking
However, some challenges were noted by guests. The carpark is described as narrow and steep with limited parking space for hotel guests. Navigating the parking can be confusing and chaotic due to multiple lifts required to reach different levels, including the room. Moreover, guests highlighted the difficulty in finding parking spots and issues with parking ticket validation and accessibility. Motorbike parking is also notably absent.
In conclusion, while the hotel offers several commendable parking features, improvements in organization, accessibility and clarity could enhance the overall parking experience for guests.
Family
Guests mentioned that rooms are clean and spacious with excellent facilities that make family stays more enjoyable. Children, in particular, seem to have a fantastic time with amenities like the bath being a hit among the little ones. Besides, the hotel’s proximity to the mall offers entertainment options that are suitable for all ages, enhancing the overall family experience.
Staff members were noted to be helpful and accommodating to family needs, contributing to the positive experience, although a few reviews mentioned room for improvement in friendliness. Families appreciated the convenience and good service and many had a memorable and wonderful stay. The hotel is fully recommended for anyone looking to travel with family, ensuring a great blend of relaxation and optimal facilities for all family members.
5 Star
Despite occasional setbacks, such as slow bellboy services, the hotel maintains a reputation befitting of a five-star establishment. While some guests feel the property could use some updates to reflect its five-star status fully, it is generally considered to offer a remarkable stay. Compared to other five-star hotels in the area, Pavilion Hotel Kuala Lumpur stands out with reasonable pricing for the value provided. Overall, it is recommended for its solid five-star attributes and worth considering for anyone seeking luxurious accommodations in Kuala Lumpur.
Business
Honeymoon
Luxury
Guests have consistently praised the hotel for its truly excellent, clean and serene environment, highlighting its elegance and deserving five-star ratings. The hotel's reception and lobby areas are particularly noted for providing an impressive introduction to the luxurious experience.
However, some guests suggest that the hotel’s luxury does not entirely match its price, implying limited offerings compared to expectations. Yet, the general consensus affirms that Pavilion Hotel delivers luxury accommodation that combines comfort and grandeur, making it a worthy choice for travelers seeking a luxurious stay in Kuala Lumpur.
Romantic
Yes, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree.
No, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree doesn't allow dogs.
No, parking facilities aren't available at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree.
Yes, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has a gym.
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