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The St. Regis Kuala Lumpur

Kuala Lumpur , No 6, Jalan Stesen Sentral 2 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe St. Regis Kuala Lumpur is a luxurious 5-star hotel that offers exceptional services and amenities. The hotel boasts superb facilities and an impressive interior design and while the location may not be ideal for shopping and walking around, it is only a short 5-minute walk to the central station. Guests appreciated the convenience of being near Bangsar and found it easy to access Bukit Bintang and KLCC from the nearest train station. The breakfast at The St. Regis Kuala Lumpur has received plenty of positive reviews from guests with many describing it as excellent, awesome and scrumptious! The hotel's rooms are luxurious, spacious and welcoming with superb and comfortable beds, spectacular bathrooms and cozy classic interior decor. The hotel is also very clean and hygienic with excellent housekeeping and exemplary hospitality staff. The staff at The St. Regis Kuala Lumpur have been praised by guests for their exceptional service and hospitality with every staff member being friendly and helpful, handling requests with a sense of urgency. The hotel boasts a swimming pool that is perfect for both adults and children and the beds are some of the most comfortable in the city. Overall, The St. Regis Kuala Lumpur is a top choice for travelers looking for a luxurious stay in Kuala Lumpur.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Room Types

Guest room, 1 King, City view This room features a seating area, walk-in wardrobe, luggage space, a vanity table, and study desk. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Guest room, 2 Queen, City view This room features a seating area, walk-in wardrobe, luggage space, a vanity table, and study desk. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Guest Room, 1 King, Lake Gardens View This room has a seating area and study desk. A separate walk-in wardrobe with its in-built luggage rack and vanity table are also provided. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Guest Room, 2 Queen, Lake Gardens View This room has a seating area and study desk. A separate walk-in wardrobe with its in-built luggage rack and vanity table are also provided. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Executive Suite, Lake Gardens View This room has a seating area and study desk. A separate walk-in wardrobe with its in-built luggage rack and vanity table are also provided. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

St. Regis Suite, City View This suite has a living room furnished with a study desk, sofas, a dining table, and a minibar. The suite is complemented by the walk-in wardrobe, a built-in luggage rack, full-length mirrors, and a vanity. An en suite massage room is placed adjacent to the bathroom. This suite can be expanded into two-bedroom units with an adjoining Deluxe Room.

Caroline Astor Suite, Lake Gardens View This suite has a living room furnished with a study desk, sofas, a dining table, and a minibar. The suite is complemented by the walk-in wardrobe, a built-in luggage rack, full-length mirrors, and a vanity. An en suite massage room is placed adjacent to the bathroom. This suite can be expanded into two-bedroom units with an adjoining Deluxe Room.

John Jacob Astor Suite, Lake Gardens View This suite offers a large living room with guest powder room and dining table for eight. It has a separate his-and-hers walk-in wardrobes, bathrooms, and an ensuite massage room, as well as discreet entrances and exits.

Presidential King Suite with Lake Gardens View The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Royal King Suite with Lake Gardens View The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Guest Reviews

8.9

Excellent

Location

The St. Regis Kuala Lumpur boasts superb facilities and an impressive interior design. While the location may not be ideal for shopping and walking around, it is only a short 5-minute walk to the central station. Guests appreciated the convenience of being near Bangsar and found it easy to access Bukit Bintang and KLCC from the nearest train station. The staff received high praise and the hotel's great location was highlighted time and time again, making it a top choice for travelers headed to Kuala Lumpur.

Breakfast

The breakfast at The St. Regis Kuala Lumpur has received plenty of positive reviews from guests. Many have described it as excellent, awesome and scrumptious! The buffet spread offers a variety of options, including fresh juice, toast and Malaysian favorites like Teh Tarik. The ambiance of the breakfast area is lovely, although some guests have suggested that more options would be ideal. Despite some limitations due to COVID-19 restrictions, the quality of the food was superb. However, a few negative comments mention limited options or problems with service, such as a trainee scratching his head while serving or no coffee in the room. Overall, guests seem to enjoy the breakfast at The St. Regis Kuala Lumpur.

Rooms

The St. Regis Kuala Lumpur boasts of luxurious, spacious and welcoming rooms. Guests raved about the superb and comfortable beds, spectacular bathrooms and cozy classic interior decor. Furniture and curtains are automated and the beds are firm and lush. Additionally, the spacious rooms have plenty of space for comfortable stays, including walk-in wardrobes, rain showers and bathtubs. Guests also appreciated the excellent view, high ceiling, adjustable lighting and modern look decor. Overall, guests rated the rooms highly for their cleanliness, comfort and elegance. Some guests, however, reported poor service and maintenance issues with their toilets, towels and minibars.

Beds

The St. Regis Kuala Lumpur boasts some of the most comfortable beds in the city, according to guest reviews. Visitors raved about the spacious and plush rooms with many highlighting the standout feature of the hotel - the beds! Guests consistently noted the comfortable and firm mattresses, as well as the high-quality pillows which ensured a perfect night's sleep. Many travellers expressed gratitude for the relaxing haven provided by the luxurious beds, which was a welcome relief after a day of exploring bustling Kuala Lumpur. Overall, if you're looking for a peaceful night's rest and a comfortable stay, The St. Regis Kuala Lumpur is definitely a top choice!

Cleanliness

The St. Regis Kuala Lumpur has received glowing reviews from guests regarding the cleanliness of the hotel. Guests consistently praise the hotel for being new, clean and having excellent housekeeping. Rooms are described as spacious, comfortable and lush. While a few guests mention minor issues such as dust or toiletries, the majority of guests feel that the hotel is very neat and comfortable. The hospitality staff, including housekeeping and coffee services, are exemplary. Some guests note that certain areas, such as bathrooms, could benefit from more thorough cleaning. Overall, guests feel that The St. Regis Kuala Lumpur is a clean and hygienic hotel that provides a fantastic experience.

Staff

The staff at The St. Regis Kuala Lumpur have been praised by guests for their exceptional service and hospitality. From the butler to the front desk, every staff member is friendly and helpful, handling requests with a sense of urgency. Guests have described the staff as polite, courteous, attentive and efficient, going above and beyond to ensure a VIP stay. While some reviewers noted a slow check-in process, the majority have complimented the staff's kindness, soft-spokenness and great service. The hotel staffs also entertained the guests by the swimming pool area. The butler service has been described as excellent and guests have appreciated the extended check-out time. However, a few reviewers noted that some trainee staff may not have been attentive enough and some guests had to open heavy entrance doors themselves. Overall, guests have loved the hotel's service and highly recommend staying here.

Pool

The St. Regis Kuala Lumpur is a luxurious hotel that many travelers have raved about. The hotel boasts a swimming pool that is perfect for both adults and children with some guests noting that their kids had a blast using the pool during their stay. However, a small handful of reviews have mentioned that the pool could have been cleaner and that there was no designated pool area for children. Despite this, there were still positive remarks about the swimming pool with guests commenting that it was worth every penny along with the room and breakfast. Some guests noted a miscommunication issue between the reception and pool staff, but others mentioned a male guest swimming without any upper garments. Overall, while the pool may be on the smaller side, it still has something to offer for guests staying at this luxurious hotel.

5 Star

If you're looking for a luxurious stay in Kuala Lumpur, The St. Regis is the perfect choice for you! With exceptional services, first-class amenities and a royal staycation experience, you'll feel like royalty during your stay. The butler services are particularly noteworthy, making your experience truly exceptional. Although there are some minor drawbacks like not enough lobby seating and subpar fries, The St. Regis is still a superb 5-star hotel. So why not treat yourself and book a staycation at The St. Regis Kuala Lumpur?

Yes, The St. Regis Kuala Lumpur has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at The St. Regis Kuala Lumpur.

No, The St. Regis Kuala Lumpur doesn't allow dogs.

Yes, parking facilities are available at The St. Regis Kuala Lumpur.

Yes, The St. Regis Kuala Lumpur has a gym.

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