Kuta-8.73986400,
115.17174300,
Jalan Puri Gerenceng No 46 B Tuban Kuta(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Diana Suite receives largely positive reviews, particularly highlighting its strategic proximity to Bali's international airport, making it a top choice for travelers needing easy airport access. Its quiet surroundings and spacious, well-equipped rooms contribute to a peaceful stay despite some reports of dated furnishings and cleanliness issues.
Guests generally praise the breakfast, noting its variety and the convenience of early breakfast options for early flights. There's commendation for the delicious and diverse buffet that includes traditional Indonesian and Western selections, though some suggest more variety and improvements in maintaining food temperature and vegan options.
The hotel's dinner service is satisfactory with many enjoying the reasonably priced, tasty meals despite occasional complaints about the food's complexity and wait times. The bar, while somewhat pricey, contributes to a pleasant overall dining experience.
The rooms are consistently appreciated for their spaciousness and comfort with effective air conditioning and decent amenities adding to the appeal. Cleanliness receives mixed reviews; many guests find the hotel spotless, while others report issues such as mold in bathrooms and superficial cleaning.
The staff at The Diana Suite stands out as a significant asset, often described as friendly, accommodating and professional, providing exceptional service that enhances the overall guest experience.
Guests generally find the WiFi reliable, though a few report occasional slow speeds and connectivity issues. The pool area is widely praised for its cleanliness and appeal, featuring a swim-up bar and creating a serene environment for relaxation. Despite some minor maintenance concerns, the pool remains a guest favorite.
Parking options are generally adequate and the availability of a shuttle service to the airport is a highly praised convenience. While there are occasional challenges finding a parking spot, the hotel's overall transport amenities receive positive feedback.
For families, The Diana Suite offers spacious accommodations and a kid-friendly atmosphere, making it a viable option for those traveling with young children. Although there are limitations in long-term family amenities, the hotel is well-suited for short stays and provides a safe and quiet environment.
The beds at The Diana Suite receive mixed reviews but are typically described as comfortable and spacious. Some guests, however, report issues with cleanliness and bedding quality.
Lastly, business travelers find The Diana Suite convenient due to its proximity to the airport and quiet workspaces, making it suitable for meetings and busy schedules.
Overall, The Diana Suite is recommended for its location, comfortable accommodations, friendly staff and good value, despite areas where further improvements can enhance the guest experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Double or Twin Room with BalconyThis twin/double room has a balcony, tile/marble floor and private entrance.
Please note that one extra bed can be accommodated with additional charge.
Deluxe Double or Twin Room with BathtubThis twin/double room features a balcony, air conditioning and tile/marble floor.
Please note that one extra bed can be accommodated with additional charge.
Deluxe Double or Twin Room with Living RoomThis suite has a balcony, air conditioning and sofa.
Please note that one extra bed can be accommodated with additional charge.
Pavilion Room with Living RoomThis suite features a balcony, air conditioning and spacious living area.
Please note that one extra bed can be accommodated with additional charge.
Three-Bedroom Family SuiteThis suite has 3 bathrooms, a desk and a separate living area. The en suite bathroom includes a shower and a bath.
Please note that this suite can accommodate up to 6 persons.
Special Offer - 7 Hours Transit RoomThis twin/double room has a balcony, private entrance and electric kettle.
Please note that this room can only be used for a maximum of 7 consecutive hours. Additional hours will be charged accordingly.
Guest Reviews
7.8
Good
Location
The Diana Suite’s standout feature is its exceptional proximity to Bali's international airport, making it a prime choice for travelers looking for a convenient stopover before or after their flights. Guests frequently mention the short distance to the airport, often just a few minutes by foot or a brief taxi ride. This location is ideal for those with early morning or late-night flights, offering a hassle-free transition between the hotel and the airport.
Apart from its strategic location, the hotel boasts quiet surroundings, ensuring a peaceful stay despite being near a bustling airport. Many guests appreciate the comfortable and spacious rooms with some highlighting additional amenities such as a garden, swimming pool and friendly staff.
While the setting provides serenity, it is also within walking distance to shops, beaches and central Kuta, although some reviews note the area's less appealing residential backdrop and occasional difficulty in accessing local taxis. The hotel’s accessible 24-hour reception is a welcomed feature for late arrivals.
Overall, The Diana Suite offers great value for money, particularly for those in need of a restful night near the airport, combining convenience, comfort and quietness in a practical location.
Breakfast
The breakfast experience at The Diana Suite elicits a variety of opinions from guests. On the positive side, many guests have praised the breakfast for being delicious, varied and plentiful with some highlighting the satisfaction of having it included in their stay. The availability of an early breakfast option for those catching flights was appreciated and the staff's friendliness and efficiency received commendations.
There are mentions of a great breakfast buffet that meets diverse tastes, including both traditional Indonesian dishes and Western options like cereal and toast. Some reviews emphasized that the breakfast is good enough to start the day, is tasty and offers enough variety to be enjoyable. Several guests also appreciated that the breakfast was prepared to go when needed.
However, there were also mentions of areas needing improvement. Some found the breakfast options limited and the food at times not hot enough or even cold. The lack of vegan options and insufficient selection for latecomers were points of critique. Others described the breakfast as average or basic with suggestions for more variety and healthier options. A couple of reviews pointed out that the breakfast did not meet expectations for the price if paid separately.
Overall, while The Diana Suite receives commendable feedback for its breakfast offerings, some guests feel there is room for enhancement to better match the overall quality and value.
Dinner
The Diana Suite offers a dining experience that largely satisfies its guests, featuring good and reasonably priced food. Meals at the hotel's onsite restaurant are described as tasty and delicious with many guests particularly enjoying the noodles, cocktails and the varied cuisine. While some found the chicken sate tough and noted that the food isn't particularly special, most reviews suggest that the dinner is generally acceptable and of good value.
The property includes a bar, though some guests find the drink prices a bit high. The restaurant staff are knowledgeable, providing a pleasant dining experience and offering insight into nearby dining options. Despite limited choices and occasional longer waiting times for food preparation, the overall experience is deemed worthwhile, especially when considering the affordability.
For those looking for more variety, it's just a short taxi ride to Kuta beach, which opens up additional dining and shopping opportunities. While the hotel's dining does have its limitations, it's suitable for those staying briefly or on a budget with nothing significant to complain about.
Rooms
The Diana Suite showcases rooms that consistently impress with their spaciousness and comfort. Guests repeatedly note the large size of the rooms, describing them as big, well-equipped and featuring comfortable beds. Many found the rooms to be clean and well-maintained, contributing to a pleasant stay. Reviews highlight the air-conditioned rooms, which provide relief from the heat and add to the overall comfort.
However, there are mentions of the rooms showing signs of age and needing renovation with issues such as musty smells, outdated furnishings and occasional cleanliness lapses. Some bathrooms are noted as being in need of updates and deeper cleaning. Despite these aspects, the rooms generally meet expectations for short stay accommodations with their ample space, basic amenities like mini fridges and effective air conditioning.
The hotel’s value is considered good, especially due to the room size and convenient location near the airport. The slight issues with maintenance and the occasional musty smell do not overshadow the positive aspects mentioned by guests, making the rooms a fine choice for brief stays.
Beds
The Diana Suite receives mixed feedback regarding its beds, though most guests highlight the positive aspects. Many reviewers repeatedly describe the beds as comfortable with some even labeling them as super comfy or wonderful. Guests appreciate the large, spacious beds, often mentioning the overall cleanliness and coziness of the bedding provided. Extra pillows and a generous bed size contribute to a pleasant sleep experience for many.
However, not all feedback is glowing. Some guests noted issues with the cleanliness of the bedspreads and pillows, mentioning stains and even mould in a few cases. A minority of reviews mentioned discomfort due to hard or uneven mattresses and flat pillows, indicating a need for better maintenance and more attention to detail in bedding quality. Despite these occasional drawbacks, the majority of travelers seem to leave The Diana Suite satisfied with the comfort of their beds.
Cleanliness
When considering cleanliness, 'The Diana Suite' exhibits some mixed reviews. On the positive side, many guests have remarked on the overall cleanliness of the hotel, describing their rooms as very clean, super clean and spotless. The facilities, including the restaurant and swimming pool, often receive high praise for their cleanliness. Housekeeping is frequently acknowledged for maintaining a clean and comfortable environment with clean towels and daily room cleaning being noted highlights.
However, there are considerable concerns as well. A number of reviews point out issues with bathroom cleanliness, mentioning mold, grime and surface-level cleaning that does not meet expectations. Some guests have encountered dirty rooms and common areas, including issues like trash in hallways and a lack of deep cleaning. Several reviewers also mentioned smelling humidity and encountering ants in dining areas, pointing to significant hygiene lapses.
Overall, while many find the accommodations refreshing and well-maintained, there's a notable need for consistent, more thorough cleaning throughout the hotel to address recurring complaints about bathrooms and dated facilities.
Staff
The Diana Suite consistently impresses guests with its exceptional staff. Most reviews highlight the friendliness and helpfulness of the team, which contributes to an overwhelmingly positive experience. Guests repeatedly mention that the staff is attentive, accommodating and welcoming, ensuring a pleasant stay from check-in to departure. The employees go out of their way to assist, whether by helping with luggage, providing valuable information about amenities or simply offering a warm smile. The reception team is uniformly praised for their professionalism and efficiency, making check-in and check-out smooth and hassle-free. Despite a few isolated instances of less favorable interactions, the majority of guests find the staff to be courteous, polite and genuinely eager to enhance their stay. Overall, the staff's dedication to service plays a significant role in making The Diana Suite a highly recommended destination.
Wi-Fi
The Diana Suite offers guests a generally positive experience with its WiFi. Most visitors note that the WiFi connection is good, stable and fast. The internet service is particularly commendable for being reliable and not disconnecting frequently. Inside the rooms, guests have reported a solid WiFi experience, maintaining adequate performance for typical needs.
However, there are some inconsistencies. A few reviews mention periods when the internet was slow or non-functional, particularly during certain times of the day. Some guests encountered issues such as not receiving the WiFi password promptly and occasional service disruptions after initial use.
Despite some minor criticisms, the overall sentiment leans towards satisfaction with many guests appreciating the good and stable WiFi that The Diana Suite provides.
Pool
The Diana Suite's pool area has garnered widespread appreciation from its guests with many highlighting its aesthetic appeal and functionality. The pool consistently receives high praise for being large, clean and inviting, making it an ideal spot for relaxation and enjoyment. Many guests find the swim-up bar to be a delightful feature, adding to the leisure experience. The warm, pleasant pool has also been mentioned favorably by visitors, particularly for its suitability for kids and families.
Despite a few remarks indicating that the pool seemed dated or under construction at times, the overall sentiment remains positive with visitors enjoying a serene and relaxing atmosphere. Concerns such as broken tiles and occasional noise from other guests have been noted but seem to be the exception rather than the norm.
The pool area is frequently described as quiet and beautiful, providing a peaceful retreat within the hotel's premises. It's not surprising that many guests consider it their favorite part of their stay at The Diana Suite. Those using the pool for morning exercises have found it adequate, ensuring it meets various needs beyond leisure.
Overall, The Diana Suite's pool area stands out as a well-loved, well-maintained facility that contributes significantly to guests' positive experiences at the hotel.
Parking
The Diana Suite offers a variety of parking options to its guests, catering to a range of needs. The hotel provides onsite parking with some reviews noting the ample availability while others mention limited space, making it occasionally difficult to find a spot. However, once parked, guests appreciated the convenience of the parking arrangement. In addition to standard parking, the hotel provides a useful shuttle service that many guests found beneficial with some highlighting that using a taxi is unnecessary for trips to the nearby airport. Despite a few mentions of inadequate parking facilities, the proximity to the airport and the convenience of the shuttle service were commonly praised, adding to the overall favorable impression of the hotel's parking and transportation amenities.
Family
The Diana Suite offers a family-friendly environment that many guests find appealing, particularly for those with young children. Visitors frequently note the spacious family rooms and suites, which provide ample space for families to relax. The hotel's homelike atmosphere is often highlighted, making it feel like a second home. Additionally, the pool is a hit among the younger guests, adding to the overall kid-friendly vibe of the property.
Despite some hiccups, such as limited options for families and a few maintenance issues, the polite and helpful staff contribute positively to the overall experience. While the hotel may not be ideal for long stays due to limited family amenities, it serves well as a short-term or stop-gap accommodation. The property's location, away from busy streets, is another welcoming feature for families seeking a safe and quiet stay.
Some guests have mentioned that the family suite is highly functional, although not particularly well-decorated. It's spacious enough, even if the space isn't fully necessary. The hotel's ability to cater to family outings makes it a decent pick for those planning a family trip, despite some areas for improvement, such as the need for early check-in or better contingency planning for families.
In summary, The Diana Suite is best suited for families looking for a comfortable and spacious place to stay, particularly for short visits or stopovers.
Business
The Diana Suite comes across as an excellent choice for business travelers, offering a range of facilities tailored to meet their needs. Its close proximity to Bali Denpasar Airport makes it particularly convenient, ensuring swift commutes for those on tight schedules. The hotel provides quiet workspaces and is deemed a good place for business meetings, adding to its appeal. Rooms are described as quite good and adequate for business stays, although some may find them a bit narrow and not overly elaborate. The hotel offers good WiFi and the staff are noted for being business-oriented and helpful for professional needs. While some aspects like the interior and pricing might not be overly impressive, overall, The Diana Suite is seen as ideal and perfect for business trips.
Outdoor Pool
The outdoor pool at The Diana Suite consistently receives high praise from guests, highlighting its cleanliness, large size and well-maintained condition. Described as absolutely amazing, refreshing and beautiful, the pool seems to be a major attraction for travelers. With warm water and plenty of sun loungers, it provides a comfortable and pleasant experience, making it a perfect spot for relaxation. Guests also appreciated the convenience of being able to view the pool from their balconies. Overall, the outdoor pool at The Diana Suite offers a great place to unwind and soak up the sun in a clean and inviting environment.
Honeymoon
The Diana Suite emerges as a prominent honeymoon destination, offering an abundance of romantic atmospheres ideal for couples. The honeymoon suite is particularly praised for its tasteful decor and comfortable setting, creating a haven of happiness and joy. Guests appreciate the romantic touches, such as the honeymoon cake, which add a special element to the experience.
The hotel's facilities and amenities contribute to comfortable and pleasant long stays. The rooms are noted for their cleanliness and are equipped with most necessities, ensuring guests have what they need. The easy access to a buffet and the quality of WiFi service are additional conveniences that enhance the overall stay.
Guests highlight the good location of the hotel, which is at a decent distance from Kuta beach, allowing for easy excursions. The hotel also boasts lovely views, contributing to the serene and quiet environment that many have found perfect for a honeymoon.
Overall, The Diana Suite is recognized for its good vibe and lush romantic ambiance. It is described as a lovely place with good facilities, making it a wonderful choice not only for honeymooners but also for families looking for a serene getaway.
Yes, The Diana Suite has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Diana Suite.
No, The Diana Suite doesn't allow dogs.
Yes, parking facilities are available at The Diana Suite.