Best Western Kutaisi
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Summary of reviewsBest Western Kutaisi, centrally located next to the White Bridge, provides an ideal base for exploring the historic and cultural attractions of Kutaisi. The hotel benefits from its proximity to key sites, restaurants and markets, making it convenient for leisure strolls while still offering a relatively peaceful ambiance. Clean, modern rooms with comfortable beds and good amenities such as a rooftop terrace with stunning views add to the appeal.
The rooftop restaurant receives high praise for its amazing views and delicious Georgian cuisine, despite some remarks on limited dinner options and occasional slow service. Breakfast has mixed reviews; while many appreciated its variety and quality, others found it lacking in options and noted issues like insufficient seating and cold food.
Cleanliness is a recurring highlight with the majority of guests praising the spotless rooms and modern furnishings. However, some guests noted issues with dated bathrooms and stained carpets. The staff stand out for their exceptional service, consistently described as friendly, professional and attentive, making guests feel well-cared for.
Wi-Fi receives a mixture of praise and critique with some guests experiencing fast, reliable service, while others noted intermittent issues, particularly in the restaurant. Family-friendly accommodations are valued for their comfort and usefulness, although some rooms can feel cramped for families with children.
Comfortable and clean beds contribute significantly to a restful stay with minor concerns about bed setups in a few rooms not detracting from the overall positive feedback. While some guests believe the hotel falls short of a true four-star experience, it remains a commendable choice due to its prime location and excellent views.
For business travelers, the hotel proves functional and comfortable, featuring clean bathrooms and a welcoming atmosphere, though some guests felt the pricing did not fully match the service level provided. Overall, Best Western Kutaisi offers a notable stay combining excellent location, cleanliness and friendly service, making it a favored option for visitors.
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The rooftop restaurant receives high praise for its amazing views and delicious Georgian cuisine, despite some remarks on limited dinner options and occasional slow service. Breakfast has mixed reviews; while many appreciated its variety and quality, others found it lacking in options and noted issues like insufficient seating and cold food.
Cleanliness is a recurring highlight with the majority of guests praising the spotless rooms and modern furnishings. However, some guests noted issues with dated bathrooms and stained carpets. The staff stand out for their exceptional service, consistently described as friendly, professional and attentive, making guests feel well-cared for.
Wi-Fi receives a mixture of praise and critique with some guests experiencing fast, reliable service, while others noted intermittent issues, particularly in the restaurant. Family-friendly accommodations are valued for their comfort and usefulness, although some rooms can feel cramped for families with children.
Comfortable and clean beds contribute significantly to a restful stay with minor concerns about bed setups in a few rooms not detracting from the overall positive feedback. While some guests believe the hotel falls short of a true four-star experience, it remains a commendable choice due to its prime location and excellent views.
For business travelers, the hotel proves functional and comfortable, featuring clean bathrooms and a welcoming atmosphere, though some guests felt the pricing did not fully match the service level provided. Overall, Best Western Kutaisi offers a notable stay combining excellent location, cleanliness and friendly service, making it a favored option for visitors.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Best Western Kutaisi enjoys a prime location in the heart of the city, making it an ideal base for exploring the historic and cultural attractions of Kutaisi. Positioned next to the White Bridge, the hotel offers spectacular views of the river and convenient access to the old town, just a minute’s walk away. Guests highlight its proximity to key sites, restaurants, bars and markets, ensuring that everything necessary is within easy walking distance.
The hotel's strategic placement on a pedestrian street enhances the convenience for leisure strolls and despite being centrally located, it remains in a relatively quiet area. The modern and comfortable accommodations complement the excellent location with many guests expressing satisfaction with the cleanliness and quality of the rooms. Moreover, the hotel’s proximity to the Colchis Fountain and other notable landmarks makes it a favored choice for those looking to immerse themselves in Kutaisi’s vibrant atmosphere.
The breakfast experience at Best Western Kutaisi has garnered mixed reviews from guests. A notable number of guests appreciated the breakfast, describing it as good, varied and delicious. Some highlighted the presence of fresh bread, fruits, vegetables and even commendable European and continental choices. The variety in the breakfast buffet was also praised by multiple reviewers.
Nonetheless, there were several criticisms. A recurring theme was the limited selection and lack of variety in the breakfast menu. Some guests mentioned that the breakfast didn't always meet the quality of the hotel rooms. Issues such as insufficient seating, cold food, stale bread and overall modest offerings were pointed out. Multiple guests suggested that the breakfast needed more options, particularly for vegetarians and those looking for hot food.
Finally, while some highlighted the delicious local products and good service, others felt that the breakfast area was too small and occasionally unclean. Despite these shortcomings, there are guests who found the breakfast satisfactory and recommended it, albeit with room for improvement.
Best Western Kutaisi boasts a rooftop terrace that consistently garners praise for its amazing and beautiful views of the city and river. Visitors frequently highlight the cozy ambiance and relaxing atmosphere of the rooftop bar and restaurant. The dining experience is celebrated for its incredibly delicious Georgian cuisine and good quality European breakfast. Guests commend the food as being superb with ample variety, although some note limited dinner options and the absence of regional dishes on the menu.
The staff at the rooftop restaurant are generally friendly, contributing to a positive dining experience. However, a few incidents, including slow service and an issue with a coffee order, mention room for improvement. While most reviews are favorable, a couple of guests have mentioned that the rooftop restaurant could enhance its offerings.
Overall, the rooftop dining experience at Best Western Kutaisi stands out for its delicious food, spectacular views and welcoming ambiance, making it a notable aspect of the hotel stay.
Nestled close to the city center and river, Best Western Kutaisi offers a blend of modernity and comfort, though opinions on room sizes vary. Cleanliness is a common highlight with many guests appreciating the spotless rooms, modern furnishings and comfortable beds. Suites and some standard rooms offer a spacious and cozy ambience, while other rooms are noted to be cramped, making luggage storage a challenge. The bathrooms, although modern and clean, can feel tight and sometimes dated. Despite some maintenance issues and occasional noise, the overall atmosphere remains pleasant.
The hotel's attractive location makes it easy to explore the city and many guests favor the beautiful, tastefully decorated rooms. However, some rooms show signs of wear and a few have reported cleanliness issues. Amenities like a rooftop terrace with mountain views and reasonable breakfast options add to the appeal. While the compact rooms might not suit everyone, the Best Western Kutaisi still provides a clean, comfortable stay with a touch of modern elegance.
At the Best Western Kutaisi, guests repeatedly highlight the comfort and cleanliness of the beds. Many reviews praise the beds for being comfortable with some noting that the mattresses are particularly good and contribute to a restful night's sleep. There are mentions of large and spacious beds, which are often described as very comfy.
The bedding and pillows receive strong approval as well with several guests pointing out their excellent quality and comfort. The general sentiment is that the rooms are clean and tidy, contributing to an overall positive sleeping experience.
While some guests note that the double beds consisted of two adjacent mattresses, the majority find the setup to be comfortable. A minor point of improvement mentioned is the need for fixes to the bed base in some rooms. However, this does not appear to significantly detract from the overall satisfaction with the beds.
In summary, the beds at Best Western Kutaisi are generally clean, comfortable and conducive to a good night's sleep, making them a highlight of the guest experience.
The Best Western Kutaisi consistently impresses with its high standards of cleanliness, as highlighted in numerous guest reviews. The hotel is repeatedly described as very clean with many reviews specifically noting that the rooms are spotless, tidy and well-organized. Guests frequently mention the hotel’s overall cleanliness, extending from the public areas to the private rooms. Many reviews praise the comfortable and cozy rooms, emphasizing the modernity and functionality of the furniture, although there are comments suggesting that the bathrooms, while clean, appear dated and require renovation. Beds in the rooms are often noted as being good and comfortable, adding to the overall positive experience.
However, not all feedback is entirely positive. A few guests have pointed out issues with the carpets being stained and some rooms showing signs of wear that call for cosmetic repairs. There are isolated instances where guests felt the room did not feel fully clean or found specific areas, like the bathroom, less than perfectly maintained.
Despite these few drawbacks, the predominant sentiment is one of satisfaction with the hotel’s cleanliness and organization. It remains clear that for most guests, the cleanliness at Best Western Kutaisi substantially contributes to a pleasant and comfortable stay.
The staff at Best Western Kutaisi consistently receive high praise from guests for their exceptional service. The reception team is frequently highlighted as being very kind, helpful and efficient with many guests noting how courteous and friendly they are. Whether it is the warm welcome upon arrival or the prompt and professional attitude throughout their stay, guests feel well taken care of by the staff.
Moreover, the hotel's employees are described as cooperative and attentive, ensuring that all requests are met in a timely manner. The staff's ability to communicate effectively in English is also appreciated. Guests frequently mention how accommodating and supportive the staff are, going above and beyond to assist, even in specific situations like dealing with overdue COVID-19 test results.
Additionally, the hotel's service overall is often noted for its excellence with a team that is not only helpful and polite but also respectful and responsive to the needs of their guests. Despite occasional stress, staff members resolve issues efficiently, maintaining a high standard of customer satisfaction.
In summary, the Best Western Kutaisi staff stand out for their friendliness, professionalism and unwavering commitment to guest satisfaction, making a stay at the hotel both pleasant and memorable.
Guest reviews of the Best Western Kutaisi paint a varied picture of the hotel's Wi-Fi experience. While many visitors found the Wi-Fi to be good with some describing it as fast, strong and reliable, there were notable instances where the internet connection was problematic. Several guests reported slow or intermittently disappearing internet. Interestingly, some guests highlighted excellent Wi-Fi in their rooms, though issues were more pronounced in certain areas, such as the restaurant lacking Wi-Fi connectivity. Overall, despite a mix of experiences, a significant number of reviews pointed out the hotel's commendable Wi-Fi.
Best Western Kutaisi stands out as an excellent choice for families seeking a comfortable and accommodating stay. The hotel is noted for its family-friendly atmosphere with cozy family rooms and comfortable beds that cater to both parents and children. Guests often highlight the family bed as very comfortable and the option of having a children's bed or a sofa bed is found useful by many families.
While some reviews suggest that the family rooms can be quite small and that the sofa bed for children has a thin mattress and can be a bit creaky, the overall sentiment remains positive. Families appreciate the suite option, which offers ample space, particularly beneficial for families with two opposite-sex children needing separate beds.
Despite minor concerns about the bed stability and the desire for more kids' cartoon channels, Best Western Kutaisi is frequently described as perfect for a family stay. It's a place where families can enjoy their time together, making it a highly recommended option for those traveling with young ones.
Best Western Kutaisi is often regarded as the only good four-star hotel in the city, although many guests feel it falls short of a true four-star experience and more closely resembles a three-star establishment. The hotel's location is praised for its convenience and the reception staff frequently receives compliments for their friendliness.
Guests appreciate the modern rooms and clean bathrooms, noting the availability of bathrobes. Wi-Fi service meets expectations with good reception. However, some guests suggest the rooms could benefit from updating.
The breakfast offered is described as reasonable but modest with a small breakfast area that may be less than ideal. While the top floor restaurant is lauded for its breathtaking view of the river and tranquil ambiance, the quality of the food is considered lacking. Security and cleanliness are noted as positive aspects, contributing to an overall sense of safety and hygiene.
Despite some criticisms, particularly regarding the perceived disparity between the hotel's star rating and the services provided, Best Western Kutaisi remains a notable option for visitors due to its location and view.
Best Western Kutaisi stands out as a suitable option for business travelers. Guests have consistently noted its clean bathrooms, which add to its appeal for business executives. The rooms were previously praised for their reliable Wi-Fi and well-organized setup, aligning well with the needs of professionals on the go. Efficient service and a warm welcome from the friendly and helpful staff contribute to a positive experience.
The hotel's business facilities have been highlighted as excellent, making it especially functional and comfortable for those on work trips. Additionally, its prime location offers a beautiful view of the nearby Temple, enhancing the overall stay.
However, some guests felt that the price was unreasonably high and not reflective of the service level. While the internet quality received mixed feedback, the attentive hotel management remains committed to addressing customer needs. Overall, the Best Western Kutaisi is a commendable choice for business travelers, combining cleanliness, a welcoming atmosphere and functional business amenities.
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Location
The hotel's strategic placement on a pedestrian street enhances the convenience for leisure strolls and despite being centrally located, it remains in a relatively quiet area. The modern and comfortable accommodations complement the excellent location with many guests expressing satisfaction with the cleanliness and quality of the rooms. Moreover, the hotel’s proximity to the Colchis Fountain and other notable landmarks makes it a favored choice for those looking to immerse themselves in Kutaisi’s vibrant atmosphere.
Breakfast
Nonetheless, there were several criticisms. A recurring theme was the limited selection and lack of variety in the breakfast menu. Some guests mentioned that the breakfast didn't always meet the quality of the hotel rooms. Issues such as insufficient seating, cold food, stale bread and overall modest offerings were pointed out. Multiple guests suggested that the breakfast needed more options, particularly for vegetarians and those looking for hot food.
Finally, while some highlighted the delicious local products and good service, others felt that the breakfast area was too small and occasionally unclean. Despite these shortcomings, there are guests who found the breakfast satisfactory and recommended it, albeit with room for improvement.
Dinner
The staff at the rooftop restaurant are generally friendly, contributing to a positive dining experience. However, a few incidents, including slow service and an issue with a coffee order, mention room for improvement. While most reviews are favorable, a couple of guests have mentioned that the rooftop restaurant could enhance its offerings.
Overall, the rooftop dining experience at Best Western Kutaisi stands out for its delicious food, spectacular views and welcoming ambiance, making it a notable aspect of the hotel stay.
Rooms
The hotel's attractive location makes it easy to explore the city and many guests favor the beautiful, tastefully decorated rooms. However, some rooms show signs of wear and a few have reported cleanliness issues. Amenities like a rooftop terrace with mountain views and reasonable breakfast options add to the appeal. While the compact rooms might not suit everyone, the Best Western Kutaisi still provides a clean, comfortable stay with a touch of modern elegance.
Beds
The bedding and pillows receive strong approval as well with several guests pointing out their excellent quality and comfort. The general sentiment is that the rooms are clean and tidy, contributing to an overall positive sleeping experience.
While some guests note that the double beds consisted of two adjacent mattresses, the majority find the setup to be comfortable. A minor point of improvement mentioned is the need for fixes to the bed base in some rooms. However, this does not appear to significantly detract from the overall satisfaction with the beds.
In summary, the beds at Best Western Kutaisi are generally clean, comfortable and conducive to a good night's sleep, making them a highlight of the guest experience.
Cleanliness
However, not all feedback is entirely positive. A few guests have pointed out issues with the carpets being stained and some rooms showing signs of wear that call for cosmetic repairs. There are isolated instances where guests felt the room did not feel fully clean or found specific areas, like the bathroom, less than perfectly maintained.
Despite these few drawbacks, the predominant sentiment is one of satisfaction with the hotel’s cleanliness and organization. It remains clear that for most guests, the cleanliness at Best Western Kutaisi substantially contributes to a pleasant and comfortable stay.
Staff
Moreover, the hotel's employees are described as cooperative and attentive, ensuring that all requests are met in a timely manner. The staff's ability to communicate effectively in English is also appreciated. Guests frequently mention how accommodating and supportive the staff are, going above and beyond to assist, even in specific situations like dealing with overdue COVID-19 test results.
Additionally, the hotel's service overall is often noted for its excellence with a team that is not only helpful and polite but also respectful and responsive to the needs of their guests. Despite occasional stress, staff members resolve issues efficiently, maintaining a high standard of customer satisfaction.
In summary, the Best Western Kutaisi staff stand out for their friendliness, professionalism and unwavering commitment to guest satisfaction, making a stay at the hotel both pleasant and memorable.
Wi-Fi
Family
While some reviews suggest that the family rooms can be quite small and that the sofa bed for children has a thin mattress and can be a bit creaky, the overall sentiment remains positive. Families appreciate the suite option, which offers ample space, particularly beneficial for families with two opposite-sex children needing separate beds.
Despite minor concerns about the bed stability and the desire for more kids' cartoon channels, Best Western Kutaisi is frequently described as perfect for a family stay. It's a place where families can enjoy their time together, making it a highly recommended option for those traveling with young ones.
4 Star
Guests appreciate the modern rooms and clean bathrooms, noting the availability of bathrobes. Wi-Fi service meets expectations with good reception. However, some guests suggest the rooms could benefit from updating.
The breakfast offered is described as reasonable but modest with a small breakfast area that may be less than ideal. While the top floor restaurant is lauded for its breathtaking view of the river and tranquil ambiance, the quality of the food is considered lacking. Security and cleanliness are noted as positive aspects, contributing to an overall sense of safety and hygiene.
Despite some criticisms, particularly regarding the perceived disparity between the hotel's star rating and the services provided, Best Western Kutaisi remains a notable option for visitors due to its location and view.
Business
The hotel's business facilities have been highlighted as excellent, making it especially functional and comfortable for those on work trips. Additionally, its prime location offers a beautiful view of the nearby Temple, enhancing the overall stay.
However, some guests felt that the price was unreasonably high and not reflective of the service level. While the internet quality received mixed feedback, the attentive hotel management remains committed to addressing customer needs. Overall, the Best Western Kutaisi is a commendable choice for business travelers, combining cleanliness, a welcoming atmosphere and functional business amenities.
No, Best Western Kutaisi doesn't have any pool.
No, a spa isn't available at Best Western Kutaisi.
No, Best Western Kutaisi doesn't allow dogs.
No, parking facilities aren't available at Best Western Kutaisi.
No, Best Western Kutaisi doesn't have a gym.
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