Grand Hyatt Kuwait
Kuwait
29.26750000,
47.99280000
,
360 Mall, 6th Ring Road, Jassem Mohammed Al Kharafi Rd
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Summary of reviewsThe Grand Hyatt Kuwait is consistently praised for its prime location, directly connected to the popular Mall 360, offering easy access to a variety of dining options, retail stores and entertainment facilities. Its proximity to Kuwait International Airport further enhances its convenience for travelers. The hotel's tranquil and clean environment, paired with spacious and well-appointed rooms, adds to its appeal.
Guests express high satisfaction with the rooms, which are noted for their luxurious furnishings, modern fixtures and generous space. The interiors are stylish and functional, featuring thoughtful amenities like large bathrooms and separate wardrobe rooms. Despite minor issues such as occasional noise and lapses in housekeeping, the overall sentiment towards the rooms remains highly positive.
Cleanliness is a standout feature at the Grand Hyatt Kuwait with guests frequently highlighting the immaculate condition of both rooms and common areas. The hotel's cleanliness, combined with excellent service, contributes significantly to a pleasant and comfortable stay.
The staff at the Grand Hyatt Kuwait receive commendations for their exceptional hospitality and professionalism. Numerous guests appreciate the friendly and attentive service across all roles, from reception to housekeeping, enhancing the overall guest experience.
The hotel's dining options receive mixed reviews. While the Istanbul restaurant is particularly praised for its quality Turkish dishes, other aspects such as the variety and cost of the breakfast buffet and in-room dining prices could use some improvement. Additionally, guests cite certain dinner dishes and slow service as areas needing attention.
The spa and gym facilities garner high praise for their quality and luxurious ambiance with guests noting the well-maintained and clean environment. However, feedback on the pool is mixed; while its beauty and size are appreciated, issues like cold temperatures, cleanliness around the pool area and lack of child-friendly amenities have been pointed out.
Parking services receive commendations for their professionalism when operating smoothly but are also criticized for limited self-parking options, high costs and occasional inefficiencies.
The hotel is notably family-friendly, offering activities and connecting rooms that cater to guests with children, although a dedicated children's pool is absent. Beds receive mixed reviews with some guests enjoying their comfort and others reporting issues with firmness and cleanliness.
Overall, the Grand Hyatt Kuwait delivers a top-tier, luxurious experience in alignment with its five-star rating. Guests consistently praise its outstanding service, beautiful surroundings and exceptional facilities, making it a highly recommended choice for a luxurious stay in Kuwait.
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Guests express high satisfaction with the rooms, which are noted for their luxurious furnishings, modern fixtures and generous space. The interiors are stylish and functional, featuring thoughtful amenities like large bathrooms and separate wardrobe rooms. Despite minor issues such as occasional noise and lapses in housekeeping, the overall sentiment towards the rooms remains highly positive.
Cleanliness is a standout feature at the Grand Hyatt Kuwait with guests frequently highlighting the immaculate condition of both rooms and common areas. The hotel's cleanliness, combined with excellent service, contributes significantly to a pleasant and comfortable stay.
The staff at the Grand Hyatt Kuwait receive commendations for their exceptional hospitality and professionalism. Numerous guests appreciate the friendly and attentive service across all roles, from reception to housekeeping, enhancing the overall guest experience.
The hotel's dining options receive mixed reviews. While the Istanbul restaurant is particularly praised for its quality Turkish dishes, other aspects such as the variety and cost of the breakfast buffet and in-room dining prices could use some improvement. Additionally, guests cite certain dinner dishes and slow service as areas needing attention.
The spa and gym facilities garner high praise for their quality and luxurious ambiance with guests noting the well-maintained and clean environment. However, feedback on the pool is mixed; while its beauty and size are appreciated, issues like cold temperatures, cleanliness around the pool area and lack of child-friendly amenities have been pointed out.
Parking services receive commendations for their professionalism when operating smoothly but are also criticized for limited self-parking options, high costs and occasional inefficiencies.
The hotel is notably family-friendly, offering activities and connecting rooms that cater to guests with children, although a dedicated children's pool is absent. Beds receive mixed reviews with some guests enjoying their comfort and others reporting issues with firmness and cleanliness.
Overall, the Grand Hyatt Kuwait delivers a top-tier, luxurious experience in alignment with its five-star rating. Guests consistently praise its outstanding service, beautiful surroundings and exceptional facilities, making it a highly recommended choice for a luxurious stay in Kuwait.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Situated in a prime spot, the Grand Hyatt Kuwait offers an unbeatable location highly praised by its guests. The hotel is directly connected to the popular Mall 360, making it a haven for shopping enthusiasts and providing easy access to a variety of dining options, retail stores and entertainment facilities. The proximity to Kuwait International Airport, just a short drive away, adds to its convenience for travelers.
Guests appreciate the peaceful atmosphere and the cleanliness of the property, which complements the spacious and well-appointed rooms. The location, although slightly distanced from the city center, is considered ideal for those looking to enjoy both tranquility and accessibility. The luxurious hotel is surrounded by vibrant places and offers stunning views of the First Ring Road.
Welcoming staff, excellent services and a calm environment enhance the overall experience, making it a preferred choice for many visitors. Whether in Kuwait for business or leisure, the Grand Hyatt Kuwait's location within the 360 Mall complex stands out as a key feature, promising a delightful stay imbued with comfort and convenience.
Breakfast at the Grand Hyatt Kuwait receives mixed feedback from guests. Many reviews highlight the diverse and delicious offerings, especially praising the Turkish breakfast available at the Istanbul restaurant. The breakfast buffet is often described as fantastic, varied and tailored to individual needs. High nutritional value items and clean, well-presented dishes contribute to the positive dining experience.
However, some guests feel the variety does not meet the high expectations set by the hotel's reputation and cost. There are mentions that the buffet can be quite ordinary, lacking in variety and not including enough options for Gulf and Kuwaiti dishes. Despite this, the attentive breakfast staff and the occasional complimentary breakfast add to the overall positive experience for many guests. The breakfast service at the Grand Hyatt Kuwait, while delightful for some, leaves room for improvement according to others.
The dinner experience at the Grand Hyatt Kuwait receives mixed reviews from guests. The on-site Istanbul restaurant, also referenced as 'Stambul Restaurant, stands out with many guests praising its amazing and great dishes, highlighting its quality. The general sentiment towards the hotel’s restaurant is that it serves good food, offering a variety of dishes that are mostly appreciated by diners. However, there are complaints regarding specific items, such as the poorly received okra with rice.
Other notable feedback points to the high prices for both in-room dining and drinks with several guests finding them exaggerated and not matching the expected standards. The room service dinner, while sometimes delicious, is criticized for being excessively expensive and occasionally slow with suggestions that the in-room dining options could be improved.
Overall, while the Grand Hyatt Kuwait provides some commendable dining experiences, especially at its Turkish restaurant, there are areas particularly concerning pricing and service speed that need attention.
Grand Hyatt Kuwait's rooms have received significant praise from guests, who frequently highlight their spaciousness and cleanliness. The luxurious furniture and modern fixtures contribute to an overall sense of elegance and comfort. The well-designed and beautifully decorated interiors are often noted for their style and functionality, making the rooms stand out as some of the best experienced by visitors. Many have particularly appreciated the large windows and separate wardrobe rooms, which add to the sense of ample space and organization.
The rooms come equipped with contemporary amenities and well-thought-out layouts that include features such as large bathrooms with separate bathtubs and showers, making guests feel pampered and at ease. The views from the rooms, especially those with balconies, have also been well-received, enhancing the overall stay experience.
However, there are a few areas that could use some improvement. Some guests mentioned noise issues, particularly from service doors and neighboring highways. There were occasional lapses in housekeeping, such as old makeup stains on beds and incomplete toiletries, necessitating guest requests for items like shampoo and toothpaste. Instances of rooms not being ready at check-in and slow response times from housekeeping were also pointed out.
Despite these minor issues, the overall guest sentiment towards the rooms at Grand Hyatt Kuwait remains highly positive with many guests expressing their delight over the room size, cleanliness and luxurious feel.
The beds at the Grand Hyatt Kuwait have received mixed reviews from guests. Many have praised the comfort, describing the beds as very comfortable, amazing and cozy. Positive reviews often mention superb comfort and cleanliness with several guests specifically highlighting comfortable beds and a satisfactory experience.
However, others have reported issues with the beds being uncomfortable, hard or having makeup stains. Some guests found the pillows to be very hard, big or dry, negatively impacting their sleep quality. Additionally, there were remarks about the beds being too small or incomplete and even dirty at times. Despite the divided opinions, it’s clear that while some guests enjoyed the comfort and cleanliness of the beds, others had less favorable experiences.
The Grand Hyatt Kuwait impresses with its exceptional levels of cleanliness and orderliness, making it a standout choice for travelers. Guests consistently praise the spacious, comfortable and spotless rooms, enhancing the overall comfort of their stay. The entire hotel is often described as immaculate, quiet and well-organized, ensuring a serene environment for visitors. The newly furnished rooms give a luxurious feel with some guests noting that the furniture appears unused.
The hotel's location, connected to a mall, is an added convenience, making it a practical and clean choice for those looking to explore and shop. Exceptional cleanliness standards are maintained throughout the hotel, from the bathrooms to the common areas, ensuring everyone experiences a pristine environment. This high level of cleanliness, paired with excellent service and tranquil surroundings, positions the Grand Hyatt Kuwait as one of the finest and cleanest hotels in the region.
The staff at the Grand Hyatt Kuwait consistently receive high praise for their exceptional hospitality and professionalism. Guests frequently commend individual team members such as Abdulrahman, Anne, Moath and many others for their welcoming attitude and outstanding service. The friendliness and attentiveness of the staff across various roles, from reception and room service to the bellboys and housekeeping, contribute significantly to the positive guest experience. Special mentions of respectful behavior and prompt assistance underscore the hotel's commitment to customer satisfaction. Even specific members, like the chefs and security staff, are noted for their helpfulness, further showcasing the comprehensive quality of service provided by the hotel. Despite a few comments about uncooperative or inexperienced staff, the overwhelming majority of reviews highlight the courteous, efficient and supportive nature of the staff. Overall, the employees of Grand Hyatt Kuwait are celebrated for ensuring guests' comfort, addressing their needs swiftly and creating a pleasant and accommodating atmosphere.
The spa at the Grand Hyatt Kuwait receives high praise for its overall quality and luxurious atmosphere. Many guests describe it as fantastic, excellent and very nice with well-maintained facilities and a pleasing ambiance. Cleanliness is a noted strength with guests frequently mentioning the pleasant smell of the spa and gym areas. The Turkish restaurant adds to the sense of luxury, complementing the spa experience. However, some guests feel that the spa services quality could use improvement and a few remarks point out issues with privacy and the spa's size. Despite being highly popular with frequent mentions of it being fully booked, the spa is appreciated for its strong offerings and great experience overall.
The gym at Grand Hyatt Kuwait is receiving favorable comments from guests. Reviewers frequently note the state-of-the-art facilities and well-equipped nature of the gym, highlighting its modernity and range of equipment. The cleanliness of both the gym and the adjoining spa is consistently remarked upon, indicating a high standard of maintenance. There is a female-only gym option, accommodating different preferences and needs. While the majority of feedback is highly positive, suggesting good overall satisfaction with the gym experience, there is a mention that it could be better, hinting at room for further improvement.
The Grand Hyatt Kuwait features a visually impressive swimming pool praised for its beauty and size. Many guests find it to be an excellent facility, highlighting its aesthetics and the availability of a jacuzzi. However, there are several areas for improvement noted by visitors. Some reviews mention that the pool temperature tends to be on the colder side and regular checks to maintain a warmer temperature have been suggested. Cleanliness around the pool area has also been flagged for needing more attention.
A notable point of contention is the pool's accessibility for children. Guests have highlighted that there is no dedicated swimming pool for kids or babies and children under 14 are generally not permitted to swim, which can be a drawback for families. Additionally, some reviews mention that the level of service at the pool could be improved with specific requests for food service and overall better management to enhance the experience.
At Grand Hyatt Kuwait, guests generally appreciate the professional and fast valet service when it operates smoothly. Free parking is a notable perk for hotel guests and the parking attendants have been commended for their excellent service. However, reviews frequently point out that the parking experience can be problematic with limited parking options during peak times and a noticeable lack of self-parking alternatives. Guest feedback indicates that the valet service can sometimes be slow and chaotic with instances of lengthy wait times, even extending beyond 30 minutes. The car parking service is also perceived as too expensive and there are occasional complaints about the parking system being unreliable and in need of improvement.
Grand Hyatt Kuwait stands out as an ideal choice for families, offering a wealth of activities and amenities designed to ensure that everyone's needs are met. With its family-friendly policies and child-friendly features, the hotel provides a welcoming environment for guests of all ages. Families particularly appreciated the available kids' activities, which contributed to a fun and enjoyable stay for the whole family. Connecting rooms were noted to be useful for accommodating larger family groups, enhancing the overall convenience. Though the hotel lacks a specific children's pool, it makes up for it with other thoughtful touches like provided vouchers, making it a compelling option for family holidays.
The Grand Hyatt Kuwait is truly an exceptional destination, offering a luxurious experience that aligns with its five-star rating. The hotel is praised for its impeccable details and overall beauty, earning recognition as one of the finest and most prestigious hotels in Kuwait. Guests consistently describe their stays as some of the best they have experienced, noting the outstanding service and excellent facilities.
The atmosphere is quiet and luxurious, making it one of the top choices for travelers seeking comfort and elegance. Despite some concerns about the availability of certain services, the overall sentiment is overwhelmingly positive with many describing the hotel as offering a 7-star service level, 9-star treatment and exceptional staff conduct.
In summary, the Grand Hyatt Kuwait delivers a top-tier hotel experience with high praise from its guests, making it a highly recommended choice for a luxurious stay in Kuwait.
Grand Hyatt Kuwait offers a luxurious experience characterized by grandiose and sophisticated surroundings. Guests consistently remark on the upscale atmosphere, highlighting the luxurious decorations and elegant designs that permeate the hotel. The lobby is particularly noted for its loveliness and the luxe aesthetic that sets a refined tone for the entire stay.
From the high-end feel of the corridors to the attention to detail in every aspect, including decoration and furniture, the hotel ensures everything is top-notch. Visitors appreciate the classy and clean environment, describing it as one of the most beautiful hotels they have ever visited worldwide. The rooms themselves are described as luxurious, adding to a comfortable and extraordinary experience.
Although there is some feedback regarding the beds, the overall sentiment remains positive with the luxurious comfort and exceptional service standing out. As one of the best new hotels in Kuwait, Grand Hyatt Kuwait provides a truly luxurious experience with modern elegance, making it a standout choice for discerning travelers.
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Location
Guests appreciate the peaceful atmosphere and the cleanliness of the property, which complements the spacious and well-appointed rooms. The location, although slightly distanced from the city center, is considered ideal for those looking to enjoy both tranquility and accessibility. The luxurious hotel is surrounded by vibrant places and offers stunning views of the First Ring Road.
Welcoming staff, excellent services and a calm environment enhance the overall experience, making it a preferred choice for many visitors. Whether in Kuwait for business or leisure, the Grand Hyatt Kuwait's location within the 360 Mall complex stands out as a key feature, promising a delightful stay imbued with comfort and convenience.
Breakfast
However, some guests feel the variety does not meet the high expectations set by the hotel's reputation and cost. There are mentions that the buffet can be quite ordinary, lacking in variety and not including enough options for Gulf and Kuwaiti dishes. Despite this, the attentive breakfast staff and the occasional complimentary breakfast add to the overall positive experience for many guests. The breakfast service at the Grand Hyatt Kuwait, while delightful for some, leaves room for improvement according to others.
Dinner
Other notable feedback points to the high prices for both in-room dining and drinks with several guests finding them exaggerated and not matching the expected standards. The room service dinner, while sometimes delicious, is criticized for being excessively expensive and occasionally slow with suggestions that the in-room dining options could be improved.
Overall, while the Grand Hyatt Kuwait provides some commendable dining experiences, especially at its Turkish restaurant, there are areas particularly concerning pricing and service speed that need attention.
Rooms
The rooms come equipped with contemporary amenities and well-thought-out layouts that include features such as large bathrooms with separate bathtubs and showers, making guests feel pampered and at ease. The views from the rooms, especially those with balconies, have also been well-received, enhancing the overall stay experience.
However, there are a few areas that could use some improvement. Some guests mentioned noise issues, particularly from service doors and neighboring highways. There were occasional lapses in housekeeping, such as old makeup stains on beds and incomplete toiletries, necessitating guest requests for items like shampoo and toothpaste. Instances of rooms not being ready at check-in and slow response times from housekeeping were also pointed out.
Despite these minor issues, the overall guest sentiment towards the rooms at Grand Hyatt Kuwait remains highly positive with many guests expressing their delight over the room size, cleanliness and luxurious feel.
Beds
However, others have reported issues with the beds being uncomfortable, hard or having makeup stains. Some guests found the pillows to be very hard, big or dry, negatively impacting their sleep quality. Additionally, there were remarks about the beds being too small or incomplete and even dirty at times. Despite the divided opinions, it’s clear that while some guests enjoyed the comfort and cleanliness of the beds, others had less favorable experiences.
Cleanliness
The hotel's location, connected to a mall, is an added convenience, making it a practical and clean choice for those looking to explore and shop. Exceptional cleanliness standards are maintained throughout the hotel, from the bathrooms to the common areas, ensuring everyone experiences a pristine environment. This high level of cleanliness, paired with excellent service and tranquil surroundings, positions the Grand Hyatt Kuwait as one of the finest and cleanest hotels in the region.
Staff
Spa
Gym
Pool
A notable point of contention is the pool's accessibility for children. Guests have highlighted that there is no dedicated swimming pool for kids or babies and children under 14 are generally not permitted to swim, which can be a drawback for families. Additionally, some reviews mention that the level of service at the pool could be improved with specific requests for food service and overall better management to enhance the experience.
Parking
Family
5 Star
The atmosphere is quiet and luxurious, making it one of the top choices for travelers seeking comfort and elegance. Despite some concerns about the availability of certain services, the overall sentiment is overwhelmingly positive with many describing the hotel as offering a 7-star service level, 9-star treatment and exceptional staff conduct.
In summary, the Grand Hyatt Kuwait delivers a top-tier hotel experience with high praise from its guests, making it a highly recommended choice for a luxurious stay in Kuwait.
Luxury
From the high-end feel of the corridors to the attention to detail in every aspect, including decoration and furniture, the hotel ensures everything is top-notch. Visitors appreciate the classy and clean environment, describing it as one of the most beautiful hotels they have ever visited worldwide. The rooms themselves are described as luxurious, adding to a comfortable and extraordinary experience.
Although there is some feedback regarding the beds, the overall sentiment remains positive with the luxurious comfort and exceptional service standing out. As one of the best new hotels in Kuwait, Grand Hyatt Kuwait provides a truly luxurious experience with modern elegance, making it a standout choice for discerning travelers.
Yes, Grand Hyatt Kuwait has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Grand Hyatt Kuwait.
No, Grand Hyatt Kuwait doesn't allow dogs.
Yes, parking facilities are available at Grand Hyatt Kuwait.
Yes, Grand Hyatt Kuwait has a gym.
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