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Summary of reviewsUrban Hotel Kyoto Gojo Premium offers a comfortable and modern stay in Kyoto with several standout features. Its central location receives mixed reviews but is generally appreciated for its proximity to bus stops, tourist attractions and nearby convenience stores and restaurants. However, it is somewhat distant from major train stations and popular tourist spots, which may require additional travel time.
Guests enjoy the spacious, clean and well-maintained rooms, which are larger than typical Japanese hotel rooms. The modern décor, thoughtful amenities and comfortable beds contribute to a restful stay, despite occasional complaints about pillow firmness and insufficient storage. The large public bath and the stunning city views from the bath area are highly praised, providing a relaxing retreat after a day of sightseeing.
The hotel's breakfast receives overall positive feedback for its variety and quality, catering to both Japanese and Western tastes with local specialties and vegetarian options. Some guests feel the breakfast could be more varied and reasonably priced, especially for children. The dining experience for dinner is mixed with some finding the offerings delicious and reasonably priced, while others note long wait times and less favorable service. Room service and convenient meal pickup options add to the dining flexibility.
Cleanliness is a strong point with most guests highlighting the immaculate condition of rooms, bathrooms and common areas. The staff consistently receives high praise for their friendliness, helpfulness and professional demeanor, enhancing the overall guest experience despite occasional issues with English proficiency and attentiveness.
The hotel provides good Wi-Fi connectivity for basic use, but some guests experience weak or unstable connections, particularly at night. The gym, well-equipped with essential fitness tools, requires an additional fee and operates on a reservation basis, which some guests find restrictive.
For families, the hotel offers appropriate room sizes and amenities, though there are areas for improvement such as providing baby cribs and more child-friendly items. The overall family-friendly environment, coupled with helpful staff, makes it a suitable choice for travelers with children.
In summary, Urban Hotel Kyoto Gojo Premium stands out for its clean, spacious rooms, excellent public bath and friendly staff, making it a solid choice for a comfortable and enjoyable stay in Kyoto. Show more
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Hotel with Spa
Urban Hotel Kyoto Gojo Premium offers a spa and fitness experience like no other. With breathtaking views of Higashiyama's 36 Peaks and the Nishiyama mountain range, guests can unwind both their bodies and minds while taking in the stunning surroundings. The public baths at the hotel are designed to help guests relax and rejuvenate after a long day. The large public bath is a welcoming place to stretch out and ease tired muscles, and there are two types of baths available for guests to choose from: the Kaede bath, which offers a sauna and water bath, and the Sakura bath, which features a silk bath.
At the Kaede spa bath, guests can refresh themselves in the spacious sauna and water bath. The Sakura bath is a true oasis of relaxation, where guests can enjoy the benefits of the negative ions released by the bursting of fine air bubbles in the silk bath. The baths for men and women change on a daily basis, allowing guests to enjoy a different experience each day of their stay.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Twin RoomThe air-conditioned twin room provides a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit offers 2 beds.
Premium Twin RoomThe air-conditioned twin room features a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit has 2 beds.
Deluxe King RoomThe air-conditioned double room provides a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit offers 1 bed.
Room Selected at Check-In 1 adult (No choice of bed preference)The air-conditioned single room provides a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit offers 1 bed.
Room Selected at Check-In 2 adult (No choice of bed preference)The air-conditioned twin/double room provides a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit offers 1 bed.
Connecting Twin RoomThe air-conditioned quadruple room features a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit has 4 beds.
Superior King RoomThe air-conditioned double room offers a flat-screen TV, an electric kettle, pajamas, heating as well as a quiet street view. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The Urban Hotel Kyoto Gojo Premium offers a mixed bag when it comes to location. Most guests appreciated its centrality and close proximity to bus stops, making it convenient for quick trips into Kyoto's heart or to nearby tourist attractions such as Kiyomizu-dera Temple and Nishi Honganji Temple. The neighborhood boasts several convenience stores, supermarkets and restaurants within walking distance, adding to its convenience. The hotel's location on a main street also facilitates easy access.
However, many guests noted that it is relatively far from major train stations and subway lines, often requiring a considerable walk or a bus ride to reach Kyoto Station and other transportation hubs. Some found the distance from popular tourist spots to be a drawback, suggesting the location is not ideal for those who prefer to be in the midst of the city's main attractions. Others mentioned the area could be quite dark at night and lacks a vibrant array of dining and shopping options.
Despite the mixed feelings about its location, guests were generally pleased with the hotel's clean and functional rooms, as well as the large public bath. Overall, Urban Hotel Kyoto Gojo Premium provides a comfortable stay with reasonable access to public transportation but might require extra travel time for some key sights and transportation points.
Breakfast
The breakfast experience at Urban Hotel Kyoto Gojo Premium garners mixed reviews from guests, showcasing a blend of appreciation and areas for improvement. On the positive side, many guests praise the breakfast as delicious, abundant and varied, often highlighting the wide range of Japanese and Western options. The breakfast buffet is frequently described as fulfilling, well-organized and featuring high-quality food. Guests appreciate the inclusion of local specialties and the availability of vegetarian options. The breakfast area is noted as clean and the buffet is consistently replenished as needed.
However, some guests feel the breakfast could benefit from more variety and lower prices, especially for children. Several guests mention repetitive menus and a lack of options suitable for Western tastes. The breakfast venue can get crowded, leading to long wait times and some guests find the seating arrangement and ambiance less than ideal. Despite these critiques, the overall sentiment leans toward a positive breakfast experience, satisfying diverse tastes and dietary preferences.
Dinner
Visitors to Urban Hotel Kyoto Gojo Premium have varied experiences with the hotel's dining options. While some find the restaurant's offerings to be quite delicious and reasonably priced, others have noted less favorable aspects such as long wait times and lackluster service. For those looking for convenience, the hotel does offer room service and the option to order meals for pickup at the front desk. The pizza has been highlighted as a good choice and affordable dinner options are readily available within the hotel. However, guests should be aware that the hotel frequently accommodates large groups, which can make the dining area crowded and might result in longer waits for food.
Additionally, while a nearby ramen place and café offer alternatives, the vicinity lacks a variety of dining options, making the hotel restaurant a primary choice by default. For breakfast and dinner, the hotel’s restaurant is a practical spot, though not everyone was impressed by the quality of food. It’s advisable to make meal reservations in advance and be prepared for potential delays. Overall, while the dining experience has its ups and downs, the hotel provides a solid option for those seeking affordable and convenient meal solutions.
Rooms
Urban Hotel Kyoto Gojo Premium offers a modern and comfortable stay with predominantly positive reviews about the rooms. One of the standout features is the spaciousness of the rooms, especially when compared to the typical size of hotel rooms in Japan. Guests repeatedly mention how roomy and well-organized the accommodations are, adding to the overall comfort.
Cleanliness is another highly praised aspect with many guests noting the immaculate condition of both the rooms and the hotel's facilities. The comfortable beds and pillows contribute to a restful stay, though some guests found the pillows too soft or thin. The decor blends modern aesthetics with a cozy atmosphere and amenities are thoughtfully provided, including the convenience of having ironing services and a large public bath.
While most of the rooms offer a generous amount of space, some guests felt certain rooms were compact but still found them to be functional and well-equipped. The bathrooms, although efficient, are on the smaller side, yet functional with good water pressure and clean facilities. The large windows in many of the rooms provide pleasant views and allow plenty of natural light to fill the space.
There are minor drawbacks noted, such as insufficient storage for suitcases and occasional noise from the streets. Some guests also reported small issues like room temperature control and infrequent room cleaning. Despite these occasional inconveniences, the overall room experience at Urban Hotel Kyoto Gojo Premium is highly favorable for travelers seeking a blend of space, comfort and modern amenities in Kyoto.
Beds
The bed experience at Urban Hotel Kyoto Gojo Premium generally leans towards positive. Most guests found the beds to be spacious, comfortable and conducive to a restful sleep with many particularly appreciating the large, king-size options. The mattresses and bedding are often highlighted as excellent with comments on their softness and the overall comfort they provided. Some unique features, like the Simmons bed, were mentioned for their contribution to a restful sleep.
However, not all aspects met guests' expectations. While the beds were mostly praised, there were complaints regarding the hardness of the pillows and the bed firmness for some guests. Instances of beds not being made up daily also left some disappointed. Despite these minor inconveniences, the general consensus is that the hotel provides a largely comfortable sleeping experience, complemented by amenities such as a spacious public bath and modern room designs, making it a favorable choice for travelers looking for comfort and convenience.
Cleanliness
The 'Urban Hotel Kyoto Gojo Premium' has garnered a significant reputation for its exceptional cleanliness. Most guests found the property to be immaculate with positive remarks about the cleanliness of rooms, bathrooms, public baths and common areas. Many praised the spotless conditions, attributing it to the hotel's recently updated and well-maintained facilities.
The hotel's commitment to hygiene extends to various other aspects such as providing clean and comfortable linens, well-kept bedrooms and modern, squeaky-clean bathrooms. Guests appreciated the clean and stylish interior, as well as the effective separation of clean toilets and showers. They noted that the hotel's cleanliness standards often aligned with high Japanese standards, enhancing a sense of comfort and relaxation.
Despite the overwhelming positivity, a few guests had minor complaints about certain aspects. Some noted that their rooms were not cleaned thoroughly or regularly with occasional lapses over multi-day stays. Additionally, the public bath area received mixed reviews; while many found it clean and beautiful, others mentioned times when it appeared crowded or less attentively cleaned.
Nevertheless, the hotel's overall clean and beautiful environment, coupled with friendly and helpful staff, contributed significantly to a pleasant and comfortable stay for most guests. The combination of cleanliness, modern decor and excellent location makes the Urban Hotel Kyoto Gojo Premium a highly recommended choice for travelers.
Staff
The 'Urban Hotel Kyoto Gojo Premium' consistently receives high praise for its staff. Numerous guests have highlighted the staff's friendliness, helpfulness and welcoming demeanor. Many noted that employees are always eager to assist with a smile, making interactions pleasant and reassuring. Guests appreciated the staff's politeness, professionalism and the clear explanations provided, especially in English. The front desk and reception staff, in particular, were frequently mentioned for their kind and accommodating service.
Despite occasional issues with limited English proficiency and a few isolated reports of staff being unmotivated or inattentive, the majority of reviews emphasize the exceptional service and attentiveness of the hotel personnel. The staff's ability to handle requests promptly and their courteous attitude left a positive impression on most guests. Overall, the consistent politeness, attentiveness and thoughtfulness of the staff significantly contribute to the hotel's charming and welcoming atmosphere, enhancing the overall guest experience.
Wi-Fi
Urban Hotel Kyoto Gojo Premium provides a mixed experience when it comes to Wi-Fi connectivity. Guests often enjoyed good and consistent internet performance, allowing them to watch YouTube and connect online without major issues. The Wi-Fi speed was generally described as satisfactory and some found it excellent. However, there were recurrent complaints about Wi-Fi being weak or unstable, particularly at night and some experienced frequent disconnections within their rooms. Despite these issues, the overall connectivity was good enough for basic usage, making the communication environment relatively comfortable.
Spa
The spa facilities at Urban Hotel Kyoto Gojo Premium receive high praise from guests, who frequently highlight the impressive onsen and sauna services available. Situated on the 9th floor, the bath area offers stunning city views and a tranquil environment, providing a perfect end to a day of sightseeing. The public bath is spacious, clean and beautifully maintained, making it a relaxing retreat for travelers. Guests appreciate the modern amenities and the overall cleanliness of the establishment. While the sauna and communal bath area can get crowded at times, the experience remains enjoyable and rejuvenating. The spa is considered a standout feature of the hotel with many guests feeling relaxed and relieved of travel fatigue after using the facilities.
Gym
Urban Hotel Kyoto Gojo Premium offers a gym facility that guests have consistently noted for its quality and variety. The gym is equipped with essential fitness tools including cardio machines, yoga mats, dumbbells ranging from 1-10kg and a multi-exercise machine. Guests appreciated the accessibility and commented that it has all one would need for a satisfactory workout. Additionally, facilities for relaxation such as a spa, bath-spa and sauna are also available.
However, it is important to note that the fitness center is not free to use; an additional charge of 550 yen applies. This fee requirement was highlighted by several reviewers who believed the gym should ideally be complimentary. Some guests expressed that the gym's operating hours were restrictive and mentioned the facility should be described as a reservation-based system.
Overall, while the gym at Urban Hotel Kyoto Gojo Premium has received positive remarks for its equipment and usefulness, potential visitors should be prepared for an additional cost and possibly limited hours of access.
Family
Urban Hotel Kyoto Gojo Premium offers a blend of comfort and family-friendly amenities that make it an ideal choice for families traveling with children. Guests appreciated the clean and comfortable rooms with some noting the room sizes were appropriate for families of four. The hotel's large public bath was accessible even to small children and the king-size beds were a hit with both adults and kids alike. Families were particularly delighted with the in-room entertainment, especially YouTube on the TV, which kept the young ones entertained.
However, some reviews highlighted areas for improvement, particularly regarding specific accommodations for children. There were mentions of the lack of baby cribs, child-sized towels and clothes/slippers, as well as the need for more food options tailored for kids. Despite these shortcomings, the hotel's staff received high praise for their kind and considerate responses, such as adjusting room setups for safer sleeping arrangements and removing fragile items upon request for families with infants.
While breakfast had mixed reviews with some finding it average, others enjoyed it thoroughly and appreciated the bento box option for those with special needs. Overall, while there are a few areas that could be more child-friendly, Urban Hotel Kyoto Gojo Premium remains a recommended choice for families seeking a comfortable and enjoyable stay in Kyoto.
3 Star
Urban Hotel Kyoto Gojo Premium is a solid choice for travelers seeking a decent three-star hotel experience. It offers good value for money, making it a cost-effective option within its class. The hotel's facilities are suitable for a brief stay and it’s particularly convenient for sightseeing, ensuring that guests can explore the area with ease.
While the facilities are somewhat limited for a three-star property, the hotel compensates with efficiency and cleanliness, although it might lack warmth and personality. It is well-regarded for providing a peaceful and restful environment, ideal for families and other travelers looking for an affordable yet comfortable stay.
The staff are genuine and add a pleasant touch to the guest experience. However, some reviews mentioned the hotel's eco-friendliness could be improved and the rooms are akin to a business hotel, meaning they aren’t particularly spacious.
Overall, Urban Hotel Kyoto Gojo Premium delivers as a solid three-star hotel, aligning with expectations and is appreciated for its good value and convenience. It’s suitable for those who value efficiency and a reasonable stay without luxury amenities.
Business
Urban Hotel Kyoto Gojo Premium appears to be a functional and efficient choice for business travelers. The facilities are compact yet clean, offering a comfortable stay tailored to the needs of those on a business trip. While the access can be slightly inconvenient, the hotel's proximity to a bus stop makes it convenient for getting around. Guests found the cost performance to be impressive with polite and supportive staff enhancing the experience.
The communal bath was noted as a pleasant feature, complementing the overall experience. The breakfast buffet, although considered overpriced by some, provided a good selection of options. The front desk service was well-rated, although there were minor issues such as the difficulty of using the automatic check-out machine and occasional lapses in final checks.
For short stays, the absence of daily cleaning was not seen as a major drawback. However, the facilities could be more accommodating for those needing to work on a PC with guests mentioning the lack of a suitable desk that could hold a monitor. Despite this, the hotel remains a reliable option for business trips, especially if the stay is brief and work requirements are minimal.
Accessible
Urban Hotel Kyoto Gojo Premium provides guests with a mixed experience in terms of accessibility, particularly for those with disabilities. The hotel's clean facilities, accessible bathrooms and proximity to bus stops offer notable conveniences for travelers. Public transport, including buses and the subway, is within a reasonable distance, making it relatively easy to explore Kyoto's tourist sites. Enhanced accessibility is evident with amenities like no steps in restrooms, rental bicycles, power outlets beside beds and a straightforward card key system.
However, there are some challenges regarding its location. The nearest subway station is approximately a 15-minute walk, which may be cumbersome for some guests. The hotel's entrance can be difficult to spot and the distance from Kyoto Station is somewhat greater than expected. Parking is not available on-site, necessitating the use of coin parking in the vicinity, which might be inconvenient.
Overall, while the hotel offers accessible features and a convenient city center location, some guests may find the lack of closer transportation options and on-site parking less ideal. The absence of staff proficient in languages other than Japanese could also pose difficulties for international visitors requiring assistance.
No, Urban Hotel Kyoto Gojo Premium doesn't have any pool.
Yes, a spa is available at Urban Hotel Kyoto Gojo Premium.
No, Urban Hotel Kyoto Gojo Premium doesn't allow dogs.
No, parking facilities aren't available at Urban Hotel Kyoto Gojo Premium.