Hotel Balneario La Hermida
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Summary of reviewsHotel Balneario La Hermida receives glowing reviews for its spectacular location within the Picos de Europa and Hermida Gorge. Guests consistently highlight the stunning natural surroundings, breathtaking views and numerous nearby hiking trails, making it an ideal destination for nature lovers and those seeking tranquility. The presence of thermal caves and outdoor hot springs further enhances the unique appeal of this hotel.
The breakfast service at the hotel is another standout feature, praised for its extensive, varied and delicious offerings. Guests appreciate the attentive and helpful staff, as well as the elegant dining environment that enhances the overall experience. The breakfast is frequently mentioned as one of the highlights of the stay, alongside the spa facilities.
Dinner at the hotel garners a mix of reviews, though many guests commend the quality of food and attentive service. Some standout dishes are noted, such as the beef cheeks and cod. However, feedback on inconsistency in food quality and limited menu variety suggests room for improvement in the dining options.
Rooms at Hotel Balneario La Hermida are frequently described as spacious, comfortable and clean. Guests appreciate the lovely décor and cozy environment, but many indicate that the facilities are outdated and could benefit from modernization. Issues like poor maintenance and insufficient lighting were mentioned, highlighting a need for renovation.
Cleanliness receives mixed reviews. While the rooms are generally well-maintained, the spa and communal areas require better upkeep. Some concerns include grime on glass panes, moldy curtains and general maintenance issues, indicating that improvements in these areas would significantly enhance guest satisfaction.
The hotel's staff are lauded for their friendliness, professionalism and attentive service, particularly in the dining and spa areas. Although occasional lapses occurred, the majority of guests felt warmly welcomed and appreciated the personal care provided by the employees.
The Wi-Fi service, however, is a notable downside with frequent complaints about weak and unreliable internet connectivity. This issue is particularly troubling given the poor 4G signal in the area, making it a significant inconvenience for guests needing reliable internet access.
The spa is a major attraction with guests enjoying the variety of thermal baths and the relaxing environment. The scenic location and professional spa staff further elevate the experience, despite some noting that the facilities require renovation and better maintenance.
The pool facilities receive positive feedback, especially the outdoor thermal pools, which are described as beautiful and enjoyable year-round. Some maintenance and cleanliness issues were mentioned, particularly with the indoor pool, but overall the pools contribute positively to the guest experience.
Parking at the hotel is generally convenient with both indoor and outdoor options available at no cost. However, the parking area could benefit from designated spots for hotel guests and better provision of luggage carts.
For families, the hotel provides a welcoming environment with kid-friendly amenities and spacious family rooms. Although the spa can get crowded and could benefit from family-specific hours, the surrounding environment offers plenty of activities suitable for children.
In summary, Hotel Balneario La Hermida excels in its natural beauty, friendly staff and relaxing amenities, though it could improve in terms of modernizing its facilities, maintaining cleanliness and enhancing its Wi-Fi service.
Categories
The breakfast service at the hotel is another standout feature, praised for its extensive, varied and delicious offerings. Guests appreciate the attentive and helpful staff, as well as the elegant dining environment that enhances the overall experience. The breakfast is frequently mentioned as one of the highlights of the stay, alongside the spa facilities.
Dinner at the hotel garners a mix of reviews, though many guests commend the quality of food and attentive service. Some standout dishes are noted, such as the beef cheeks and cod. However, feedback on inconsistency in food quality and limited menu variety suggests room for improvement in the dining options.
Rooms at Hotel Balneario La Hermida are frequently described as spacious, comfortable and clean. Guests appreciate the lovely décor and cozy environment, but many indicate that the facilities are outdated and could benefit from modernization. Issues like poor maintenance and insufficient lighting were mentioned, highlighting a need for renovation.
Cleanliness receives mixed reviews. While the rooms are generally well-maintained, the spa and communal areas require better upkeep. Some concerns include grime on glass panes, moldy curtains and general maintenance issues, indicating that improvements in these areas would significantly enhance guest satisfaction.
The hotel's staff are lauded for their friendliness, professionalism and attentive service, particularly in the dining and spa areas. Although occasional lapses occurred, the majority of guests felt warmly welcomed and appreciated the personal care provided by the employees.
The Wi-Fi service, however, is a notable downside with frequent complaints about weak and unreliable internet connectivity. This issue is particularly troubling given the poor 4G signal in the area, making it a significant inconvenience for guests needing reliable internet access.
The spa is a major attraction with guests enjoying the variety of thermal baths and the relaxing environment. The scenic location and professional spa staff further elevate the experience, despite some noting that the facilities require renovation and better maintenance.
The pool facilities receive positive feedback, especially the outdoor thermal pools, which are described as beautiful and enjoyable year-round. Some maintenance and cleanliness issues were mentioned, particularly with the indoor pool, but overall the pools contribute positively to the guest experience.
Parking at the hotel is generally convenient with both indoor and outdoor options available at no cost. However, the parking area could benefit from designated spots for hotel guests and better provision of luggage carts.
For families, the hotel provides a welcoming environment with kid-friendly amenities and spacious family rooms. Although the spa can get crowded and could benefit from family-specific hours, the surrounding environment offers plenty of activities suitable for children.
In summary, Hotel Balneario La Hermida excels in its natural beauty, friendly staff and relaxing amenities, though it could improve in terms of modernizing its facilities, maintaining cleanliness and enhancing its Wi-Fi service.
Luxury Hotel
Historic Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Balneario La Hermida boasts a spectacular location that many reviews highlight as one of its strongest features. Nestled in the heart of the Picos de Europa and the Hermida Gorge, the natural environment surrounding the hotel offers unparalleled beauty and tranquility. Visitors frequently mention the stunning views of the mountains and the river at the hotel's feet, creating a perfect setting for rest and relaxation.
The location provides easy access to various hiking trails and charming nearby towns like Potes and Fuente Dé, making it an ideal base for exploring the region. The peaceful, picturesque surroundings offer a haven for nature lovers with opportunities for activities like taking scenic walks along the river path or enjoying the unique Via Ferrata routes.
Guests also appreciate the thermal cave and outdoor hot springs nestled within this idyllic environment, adding a unique touch to their stay. The scenic landscape, combined with the hotel's excellent facilities, like the spa and thermal pools, ensures a rejuvenating experience.
In summary, the unbeatable location amidst the peaks of Europe, coupled with the serene natural surroundings, makes Hotel Balneario La Hermida a standout destination for those seeking both adventure and relaxation in a breathtaking setting.
Hotel Balneario La Hermida consistently impresses guests with its breakfast offerings. The breakfast buffet is described as extensive, varied and delicious, catering to different tastes and dietary restrictions. Many guests highlight the abundance and quality of options available, noting that the breakfast is one of the best aspects of their stay. The service is frequently praised as excellent with staff receiving accolades for their attentiveness and helpfulness.
Despite the overwhelmingly positive feedback, some guests felt that the breakfast was overpriced, especially considering the quality of the coffee and certain other items like the orange juice, which were described as subpar. However, the variety and general quality of the breakfast do not go unnoticed with terms like "excellent," "wonderful," "amazing," and "very good" commonly appearing in reviews.
The dining environment itself is noted for its elegance and beauty, adding to the overall positive experience. The inclusion of breakfast in many booking packages is appreciated and the breakfast is often mentioned alongside the spa facilities as a highlight of the hotel. Overall, while there are minor criticisms, the breakfast at Hotel Balneario La Hermida offers a satisfying and enjoyable start to the day for most of its guests.
Hotel Balneario La Hermida offers an array of experiences in its dining options, receiving a mix of feedback regarding the dinner service. On the positive side, many guests found the food to be delicious with some highlighting the exceptional quality and generous portions. The dining service is often praised for its friendly and attentive staff, contributing to an overall pleasant dining atmosphere. Some guests specifically complimented the variety and flavor of the dishes, noting the beef cheeks and cod as standout options.
However, not all feedback is glowing. Some guests found the dinner quality inconsistent with certain dishes described as mediocre or poorly executed. The limited variety in the menu and the high prices have also been points of contention for several diners. Additionally, the lack of vegetarian or vegan-friendly options was noted. While the set menu is frequently mentioned, opinions vary; some appreciate the well-prepared dishes, while others feel it doesn't justify the cost.
The restaurant's ambiance and cleanliness are generally well-regarded, enhancing the dining experience despite occasional long waiting times and rushed service. Overall, while the dining at Hotel Balneario La Hermida has its peaks of excellence, there is room for improvement to meet all guests' expectations consistently.
Hotel Balneario La Hermida features rooms that are often praised for their spaciousness and comfort. Guests frequently appreciate the cleanliness and coziness of the rooms, highlighting the comfortable beds and lovely decor. Despite these positive aspects, many reviews point out the hotel's outdated facilities and room furnishings, indicating a need for modernization. Issues such as insufficient lighting, broken amenities and poor maintenance, particularly in bathrooms, have been raised by several guests. While some rooms offer beautiful views and a peaceful environment, others suffer from poor ventilation and a lack of views, especially those situated in the attic with skylights. Overall, the warmth and size of the rooms are valued, but renovations and better upkeep are needed to meet modern expectations.
At Hotel Balneario La Hermida, guests often praise the comfort and size of the beds. Many remarks highlight the beds as very comfortable with some describing them as super comfortable or even amazing. The spacious rooms and large, soft beds contribute to an overall pleasant stay for most guests. Additionally, the clean and soft beds even after multiple nights were noted as a plus.
However, experiences vary when it comes to the mattresses and pillows. While some guests find the mattresses comfortable or perfectly firm, others find them very hard, occasionally mentioning they're so rigid it prevents restful sleep. Noisy beds are also a recurring issue with some beds making sounds with every turn or having noticeable springs. Softness and comfort of pillows also received mixed feedback with some guests finding them unsuitable and soft, missing the option of a pillow menu typical for a 4-star establishment.
Despite these mixed reviews, the positive mentions of very big and comfortable beds stand out prominently, ensuring that a significant number of guests leave with a good impression of their night's rest.
Hotel Balneario La Hermida has garnered mixed reviews regarding its cleanliness with several guests praising the overall cleanliness of the rooms, highlighting them as clean, cozy and tidy. Visitors commonly note that the room cleanliness is generally good with the bathrooms often reported as well-cleaned. Additionally, the hotel's facilities and service quality were frequently recognized as excellent. However, reviews also indicate a significant need for improvement in certain aspects.
Recurring issues include the cleanliness of the spa, which many found disappointing, citing grime on large glass panes and raised floor planks requiring care. The maintenance of the spa and general facilities is a noted concern with guests observing moldy curtains, frayed carpeting, dirty windows and paint chips. Some guests also mentioned outdated and poorly maintained bathrooms, sometimes finding grime and other cleanliness issues.
Despite the satisfactory room cleaning for some, several guests pointed out the superficial nature of the cleaning with instances like cobwebs on the ceiling, dirty bed sheets and unemptied trash bins being quite common. Maintenance issues, such as broken bathroom dispensers, detached shower faucets and non-functional air conditioning, were frequently reported, indicating a need for renovations.
In summary, while Hotel Balneario La Hermida offers clean and comfortable rooms with excellent service, the maintenance and cleanliness of certain facilities, particularly the spa and communal areas, need significant attention to meet guests' expectations fully.
Hotel Balneario La Hermida is frequently commended for its attentive and friendly staff, creating a welcoming atmosphere throughout the property. Guests especially praise the restaurant's waitstaff for their exceptional service, politeness and professionalism. Many find the overall treatment from the hotel’s employees to be kind, courteous and helpful. Notably, the spa staff also receive high marks for their friendliness and professionalism.
However, there are some inconsistencies in the service at reception with a few guests noting less-than-friendly experiences. Despite these occasional lapses, the majority of reviews highlight the staff's dedication to making each stay special through personal and attentive care. The kindness and professionalism of the staff, whether in the dining area, spa or general service, are key aspects that significantly enhance the guests' experience at the hotel.
Guests at Hotel Balneario La Hermida have consistently expressed dissatisfaction with the hotel's Wi-Fi. The hotel struggles with weak and often non-existent Wi-Fi, making it nearly impossible for guests to connect to the internet, whether through mobile phones or other devices. Reviews frequently mention that the Wi-Fi connection cuts out regularly and in some cases, doesn't work at all, even in the rooms. This issue is compounded by a poor 4G signal in the area, leaving guests with limited internet access. Consequently, those needing reliable Wi-Fi for work or communication have found themselves seeking alternative locations to stay connected. Despite being a 4-star hotel, the Wi-Fi service has been rated poorly by many visitors.
Hotel Balneario La Hermida’s spa has garnered a mix of admiration and critique from its guests. Highlighted as one of the hotel's best features, the spa is often described as amazing, complete and relaxing with a variety of amenities like thermal baths, a thermal circuit and both indoor and outdoor facilities. Guests particularly enjoy the thermal route and relaxing massages, as well as the natural hot springs.
The spa’s scenic location and peaceful environment enhance its appeal, making it perfect for a relaxing getaway. The external spa areas are especially noted for their beauty and the water temperature is frequently mentioned as being just right.
However, some aspects are less than stellar. The spa is described by some as outdated, needing renovation and sometimes not well-maintained. There are also reports of crowdedness, long waiting times and additional charges for certain services. Issues with cleanliness and maintenance, particularly in the indoor areas, have also been noted.
Despite these drawbacks, the spa staff receives praise for their dedication and professionalism, ensuring that most visitors have a satisfying experience. Balneario La Hermida’s spa remains a valued highlight of the hotel, offering both historical charm and a potentially rejuvenating experience amidst its varied reviews.
Hotel Balneario La Hermida offers a variety of pool facilities that leave guests with mostly positive experiences. The outdoor pools are particularly highlighted with many guests appreciating the opportunity to bathe in warm thermal waters even in cooler seasons like autumn. The pools are described as fabulous, marvelous and beautiful, often coupled with stunning views that add to the relaxing atmosphere.
The spa is noted to be very complete, providing various options for relaxation, including heated pools, sauna and thermal baths. The indoor and outdoor pools are generally well-received, though there were occasional comments about cleanliness issues and maintenance needs, specifically for the indoor pool and the floor of the outdoor pool.
Many found the outdoor hot springs to be a worthwhile attraction, praising the experience as one that offers numerous possibilities for outdoor activities. However, a few reviews mentioned that accessing the outdoor pools can sometimes be difficult due to events and parking issues. Despite these minor inconveniences, the outdoor thermal area is frequently mentioned as a beautiful, serene space that enhances the overall appeal of the hotel.
Hotel Balneario La Hermida receives mixed reviews regarding its parking facilities. On the positive side, guests often highlight the ease of parking and the availability of both free indoor and outdoor parking options. The underground parking is frequently mentioned as a beneficial feature, providing covered and secure spaces at no cost. The convenience of having free parking is appreciated by many, facilitating a hassle-free arrival and departure.
However, some aspects of the parking could be improved. The parking lot is described as small and in a few instances, finding adequate space was challenging. A common observation is the absence of designated parking spots specifically for hotel guests, which some feel would add convenience, particularly in the parking garage. There is also a noted lack of luggage carts, which can be inconvenient, especially during winter when carrying extra equipment is necessary.
Guests also mention having to walk through the outdoor parking area to access certain amenities, like the cave. A few reviews point out that parked cars can sometimes be noisy. Although the location of the hotel is well-regarded, some found the additional cost for parking to be expensive. Despite these drawbacks, overall parking availability tends to be adequate and contributes positively to the overall experience for most visitors.
Hotel Balneario La Hermida offers a generally family-friendly environment, making it a suitable choice for trips with children. Although some guests felt that the spa was crowded and suggested implementing specific family hours to better manage usage, many remarked on how much children enjoyed the thermal relaxation area. The hotel is well-accommodating for families, providing options such as triple rooms and family rooms with lofts designed for children.
The hotel supplements this hospitable atmosphere with welcoming touches, such as a plate of fruit on arrival and amenities that cater to families. The reception staff stand out for their particularly considerate service, further enhancing the family-friendly aspect despite occasional understaffing.
Surrounding the hotel are family-friendly locations and excursion destinations, all set within a fairytale-like setting that both kids and adults can appreciate. The ambiance is consistently described as kid-friendly, although it's worth noting that some guests found a lack of specific activities for children and preferred to bring their own food, likely due to limited dining options that cater to younger tastes.
Overall, while there are some areas for improvement, such as managing spa capacity and expanding activities for children, Hotel Balneario La Hermida offers a welcoming retreat for families.
Hotel Balneario La Hermida offers a mixed experience when it comes to aligning with its four-star rating. Guests generally have a pleasant stay, appreciating the cleanliness of the spa. However, many reviews highlight several areas where the hotel falls short of four-star standards. There is a consensus that the facilities and services do not fully meet the expectations for a hotel of this category. Issues such as insufficient room lighting, average room service and the absence of trash cans in rooms are repeated concerns. The hotel lacks a designated parking area, which adds to the inconvenience. While the spa is good, its quality is perceived as underwhelming for a four-star establishment. The restaurant has garnered mixed opinions with some difficulties noted during peak times. Overall, while the hotel maintains a decent level of service, small details and maintenance issues need attention to truly live up to its four-star rating.
Hotel Balneario La Hermida presents a suitable option for business travelers, providing a blend of comfort and functionality. Rooms are described as clean and simple with cozy accommodation details like good sheets and blankets aligning well with business standards. Travelers appreciate the flexible and functional setup, ideal for work meetings. Additionally, the peaceful ambiance of the spa area offers a tranquil respite after a busy day. Logistics for business trips are handled efficiently, ensuring a smooth experience for guests. Although room cleaning services left room for improvement, overall cleanliness and coziness received positive remarks. Business travelers can expect to find everything they need at this hotel.
Hotel Balneario La Hermida offers an exceptional experience with its variety of heated pools and thermal baths. Guests appreciate the hot pools, both indoor and outdoor, as they provide a beautiful and relaxing experience. The contrast of soaking in hot water while it rains is frequently described as an awesome experience. Visitors enjoy the natural hot thermal pools which are noted for their excellent quality. The facilities include a thermal circuit and a Turkish sauna and these amenities contribute to an overall wonderful spa experience. The inclusion of hot springs adds a unique touch to the heated pools, enhancing relaxation. Overall, the heated water pools and the comprehensive spa facilities receive high praise for their comfort and therapeutic qualities.
Hotel Balneario La Hermida boasts an impressive outdoor area, featuring a range of hot water and thermal pools, perfect for those looking to unwind and immerse themselves in nature. The outdoor spa setup includes glass enclosures and external baths, making it a unique experience. The backdrop of caves adds an extra charm, creating an unforgettable spa environment.
Guests repeatedly praise the hot springs and thermal pools, noting the incredible views surrounding them. The outdoor hot water pools are a popular highlight, offering an enjoyable experience for both adults and kids alike. Although the outdoor pools sometimes require an additional fee, visitors believe it's worth the extra cost for the relaxation and scenery provided.
However, it should be noted that there were occasional comments on the need for better cleaning of the outdoor swimming pool. Despite this, the overall positive atmosphere, stunning natural setting and the multitude of spa options make Hotel Balneario La Hermida a desirable destination for a rejuvenating outdoor experience.
Hotel Balneario La Hermida boasts an impressive array of indoor pools, reflecting its commitment to providing an exceptional spa experience. Guests frequently highlight the excellent quality of the indoor pools and facilities, describing them as both superb and amazing. The thermal baths, including the heated pools, are particularly praised for being well-maintained and fabulously warm. The indoor circuit and pools create a beautiful and relaxing ambiance with some reviews noting the added charm of a cave-like atmosphere. While the spa circuit overall receives high marks, it's worth noting that a few elements may occasionally require attention. Despite minor maintenance issues, the overall impression of the indoor pool facilities remains exceptionally positive.
Hotel Balneario La Hermida boasts a unique blend of historic architecture and impressive views, making it a standout destination for those interested in a journey to the past. The hotel's old-fashioned decor and unrenovated furniture contribute significantly to its historic ambiance, perfectly fitting into the natural surroundings. This distinct character is highlighted by the impressive views from both the lobby and the hotel halls, adding to the overall charm and appeal of the place. The significant structure of the hotel further enhances its historic touch, offering a worthwhile experience for visitors who appreciate old accommodations.
Hotel Balneario La Hermida offers a stay in a luxurious ambiance, nestled in a fantastic location. With facilities catering to those seeking upscale accommodations, the hotel embodies luxury standards, providing refined services that guests appreciate. Its prestigious reputation is reflected in both the décor and the amenities, although some minor oversights, like the lack of combs in the bathroom and the need for bathrobe replacements, were noted. The resort is praised for being a great place to unwind, especially with luxurious spa options. However, the cost of breakfast was seen as a bit pricey. Overall, the establishment delivers on its promise of a high-end experience, making it a place worth revisiting for its sumptuous offerings.
Hotel Balneario La Hermida offers a romantic escape marked by its serene and cozy atmosphere. The tranquil setting, enhanced by the beautiful and magical surroundings, makes it an ideal retreat for couples. Guests highlight the thermal circuit, especially the hot spring cave, which adds a unique and intimate touch to the stay. Many found the spa experience to be particularly romantic and relaxing, making it suitable for a couple's getaway. The hotel's atmosphere is perfect for special occasions like Valentine's Day with its thoughtful setting and exceptional food at the restaurant contributing to a memorable and romantic experience.
Location Show Map
Location
The location provides easy access to various hiking trails and charming nearby towns like Potes and Fuente Dé, making it an ideal base for exploring the region. The peaceful, picturesque surroundings offer a haven for nature lovers with opportunities for activities like taking scenic walks along the river path or enjoying the unique Via Ferrata routes.
Guests also appreciate the thermal cave and outdoor hot springs nestled within this idyllic environment, adding a unique touch to their stay. The scenic landscape, combined with the hotel's excellent facilities, like the spa and thermal pools, ensures a rejuvenating experience.
In summary, the unbeatable location amidst the peaks of Europe, coupled with the serene natural surroundings, makes Hotel Balneario La Hermida a standout destination for those seeking both adventure and relaxation in a breathtaking setting.
Breakfast
Despite the overwhelmingly positive feedback, some guests felt that the breakfast was overpriced, especially considering the quality of the coffee and certain other items like the orange juice, which were described as subpar. However, the variety and general quality of the breakfast do not go unnoticed with terms like "excellent," "wonderful," "amazing," and "very good" commonly appearing in reviews.
The dining environment itself is noted for its elegance and beauty, adding to the overall positive experience. The inclusion of breakfast in many booking packages is appreciated and the breakfast is often mentioned alongside the spa facilities as a highlight of the hotel. Overall, while there are minor criticisms, the breakfast at Hotel Balneario La Hermida offers a satisfying and enjoyable start to the day for most of its guests.
Dinner
However, not all feedback is glowing. Some guests found the dinner quality inconsistent with certain dishes described as mediocre or poorly executed. The limited variety in the menu and the high prices have also been points of contention for several diners. Additionally, the lack of vegetarian or vegan-friendly options was noted. While the set menu is frequently mentioned, opinions vary; some appreciate the well-prepared dishes, while others feel it doesn't justify the cost.
The restaurant's ambiance and cleanliness are generally well-regarded, enhancing the dining experience despite occasional long waiting times and rushed service. Overall, while the dining at Hotel Balneario La Hermida has its peaks of excellence, there is room for improvement to meet all guests' expectations consistently.
Rooms
Beds
However, experiences vary when it comes to the mattresses and pillows. While some guests find the mattresses comfortable or perfectly firm, others find them very hard, occasionally mentioning they're so rigid it prevents restful sleep. Noisy beds are also a recurring issue with some beds making sounds with every turn or having noticeable springs. Softness and comfort of pillows also received mixed feedback with some guests finding them unsuitable and soft, missing the option of a pillow menu typical for a 4-star establishment.
Despite these mixed reviews, the positive mentions of very big and comfortable beds stand out prominently, ensuring that a significant number of guests leave with a good impression of their night's rest.
Cleanliness
Recurring issues include the cleanliness of the spa, which many found disappointing, citing grime on large glass panes and raised floor planks requiring care. The maintenance of the spa and general facilities is a noted concern with guests observing moldy curtains, frayed carpeting, dirty windows and paint chips. Some guests also mentioned outdated and poorly maintained bathrooms, sometimes finding grime and other cleanliness issues.
Despite the satisfactory room cleaning for some, several guests pointed out the superficial nature of the cleaning with instances like cobwebs on the ceiling, dirty bed sheets and unemptied trash bins being quite common. Maintenance issues, such as broken bathroom dispensers, detached shower faucets and non-functional air conditioning, were frequently reported, indicating a need for renovations.
In summary, while Hotel Balneario La Hermida offers clean and comfortable rooms with excellent service, the maintenance and cleanliness of certain facilities, particularly the spa and communal areas, need significant attention to meet guests' expectations fully.
Staff
However, there are some inconsistencies in the service at reception with a few guests noting less-than-friendly experiences. Despite these occasional lapses, the majority of reviews highlight the staff's dedication to making each stay special through personal and attentive care. The kindness and professionalism of the staff, whether in the dining area, spa or general service, are key aspects that significantly enhance the guests' experience at the hotel.
Wi-Fi
Spa
The spa’s scenic location and peaceful environment enhance its appeal, making it perfect for a relaxing getaway. The external spa areas are especially noted for their beauty and the water temperature is frequently mentioned as being just right.
However, some aspects are less than stellar. The spa is described by some as outdated, needing renovation and sometimes not well-maintained. There are also reports of crowdedness, long waiting times and additional charges for certain services. Issues with cleanliness and maintenance, particularly in the indoor areas, have also been noted.
Despite these drawbacks, the spa staff receives praise for their dedication and professionalism, ensuring that most visitors have a satisfying experience. Balneario La Hermida’s spa remains a valued highlight of the hotel, offering both historical charm and a potentially rejuvenating experience amidst its varied reviews.
Pool
The spa is noted to be very complete, providing various options for relaxation, including heated pools, sauna and thermal baths. The indoor and outdoor pools are generally well-received, though there were occasional comments about cleanliness issues and maintenance needs, specifically for the indoor pool and the floor of the outdoor pool.
Many found the outdoor hot springs to be a worthwhile attraction, praising the experience as one that offers numerous possibilities for outdoor activities. However, a few reviews mentioned that accessing the outdoor pools can sometimes be difficult due to events and parking issues. Despite these minor inconveniences, the outdoor thermal area is frequently mentioned as a beautiful, serene space that enhances the overall appeal of the hotel.
Parking
However, some aspects of the parking could be improved. The parking lot is described as small and in a few instances, finding adequate space was challenging. A common observation is the absence of designated parking spots specifically for hotel guests, which some feel would add convenience, particularly in the parking garage. There is also a noted lack of luggage carts, which can be inconvenient, especially during winter when carrying extra equipment is necessary.
Guests also mention having to walk through the outdoor parking area to access certain amenities, like the cave. A few reviews point out that parked cars can sometimes be noisy. Although the location of the hotel is well-regarded, some found the additional cost for parking to be expensive. Despite these drawbacks, overall parking availability tends to be adequate and contributes positively to the overall experience for most visitors.
Family
The hotel supplements this hospitable atmosphere with welcoming touches, such as a plate of fruit on arrival and amenities that cater to families. The reception staff stand out for their particularly considerate service, further enhancing the family-friendly aspect despite occasional understaffing.
Surrounding the hotel are family-friendly locations and excursion destinations, all set within a fairytale-like setting that both kids and adults can appreciate. The ambiance is consistently described as kid-friendly, although it's worth noting that some guests found a lack of specific activities for children and preferred to bring their own food, likely due to limited dining options that cater to younger tastes.
Overall, while there are some areas for improvement, such as managing spa capacity and expanding activities for children, Hotel Balneario La Hermida offers a welcoming retreat for families.
4 Star
Business
Heated Pool
Outdoor Pool
Guests repeatedly praise the hot springs and thermal pools, noting the incredible views surrounding them. The outdoor hot water pools are a popular highlight, offering an enjoyable experience for both adults and kids alike. Although the outdoor pools sometimes require an additional fee, visitors believe it's worth the extra cost for the relaxation and scenery provided.
However, it should be noted that there were occasional comments on the need for better cleaning of the outdoor swimming pool. Despite this, the overall positive atmosphere, stunning natural setting and the multitude of spa options make Hotel Balneario La Hermida a desirable destination for a rejuvenating outdoor experience.
Indoor Pool
Historic
Luxury
Romantic
Yes, Hotel Balneario La Hermida has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Balneario La Hermida.
No, Hotel Balneario La Hermida doesn't allow dogs.
Yes, parking facilities are available at Hotel Balneario La Hermida.
Yes, Hotel Balneario La Hermida has a gym.
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