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Summary of reviewsLa Mercy Beach Hotel is highly praised for its stunning seaside location, offering unobstructed ocean views and direct access to the beach. Its proximity to King Shaka Airport and local entertainment spots such as Beach Bums, Zimbali, Simbithi and Ballito makes it convenient for travelers. Guests often commend the modern, spacious rooms with sea views, although some find the decor outdated and a few amenities in need of repair.
The breakfast experience has mostly positive feedback with many guests describing it as excellent and delicious. Notably, the seafood platter and Saturday morning spreads are well-received. However, there are occasional complaints about the wait times and the quality of the food. Dinner is similarly praised, particularly for its exceptional Indian cuisine, though some guests find the lunch prices high and note minor issues with staff attitudes.
Cleanliness in the hotel is generally lauded with revamped bathrooms and well-maintained rooms. However, the carpets and some corridors need attention due to reports of dirt and odors. The staff is frequently praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. Specific staff members and the management receive special mentions for their attentiveness.
Despite the availability of Wi-Fi in public areas, the lack of connectivity in guest rooms is a common concern. The beachfront location offers amazing sea views and easily accessible beach areas, although recent storm damage to access points has caused some inconvenience. Beds receive mixed reviews; many guests find them very comfortable, while others report issues with size and firmness.
Overall, La Mercy Beach Hotel is highly recommended for its beautiful seaside setting, excellent service and comfortable amenities, making it a favored choice for travelers seeking a serene and picturesque beachside retreat. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
6.8
Rated
Location
La Mercy Beach Hotel boasts a stunning seaside location, nestled right beside the beach, inviting guests to enjoy unobstructed ocean views and the calming sounds of the waves. Conveniently positioned just a short distance from King Shaka Airport, the hotel offers easy access for travelers. It's also close to notable entertainment spots such as Beach Bums, Zimbali, Simbithi and Ballito, enhancing its appeal.
Many visitors praise the hotel for its beautiful views, whether it's looking out at the sea, watching the ships go by or simply enjoying the serene beachscape right from their rooms. The area around the hotel is described as safe and quiet, adding to the overall sense of relaxation and peace.
The hotel itself is modern with spacious and cozy rooms, many of which provide the sea view that guests book for. The close proximity to the beach means that the sandy shores are just a short walk away, making it an ideal spot for beach lovers. Overall, the location is highlighted as perfect and convenient, meeting the needs of various travelers looking for comfort and picturesque surroundings by the sea.
Breakfast
La Mercy Beach Hotel's breakfast experience has received mixed feedback from guests, but the overall sentiment leans towards the positive. Several guests have labeled the breakfast as excellent, wonderful or even just perfect, appreciating the wholesome, delicious offerings. Many reviews highlight the breakfast being nice, good and very good, often mentioning its value for money.
Some guests also enjoyed the seafood platter served alongside breakfast, describing it as delicious. Saturday mornings were specifically noted for their scrumptious breakfast spread. Diners were pleased with the ample portions with some highlighting that they ate as much as they could.
However, not all feedback was favorable; some guests found the breakfast to be okay, while a few others described it as terrible or horrendous. One recurring issue was the wait time with a comment on breakfast taking too long to arrive. Despite these occasional drawbacks, the majority of reviews reflect a positive breakfast experience at La Mercy Beach Hotel.
Dinner
At La Mercy Beach Hotel, dinner experiences often highlight the quality and taste of the food with many guests noting that the selection, primarily Indian cuisine, was exceptional and very nice. The restaurant and bar facilities are commented on for their cleanliness and recent updates, indicating a pleasant ambiance for diners. However, some feedback suggests that lunch prices might be slightly elevated and there were occasional mentions of staff attitude during dinner service. Despite these minor issues, the overall dining experience at the hotel is positively received, especially for those who appreciate well-prepared Indian dishes in a comfortable setting.
Rooms
La Mercy Beach Hotel offers a variety of room experiences for its guests. Many visitors have found the rooms to be spacious, modern and equipped with new cupboards, a TV and a shower. The comfortable and super comfy beds, paired with tea and coffee facilities, are often highlighted. A significant number of guests praised the beautiful and great sea views from their rooms. Despite these positive aspects, some areas need improvement. Complaints about outdated decor, broken amenities like missing door handles and non-working phones and an occasional lack of cleanliness have been noted. While some rooms are immaculate and well-lit, others appear to be old and in need of renovation. Overall, when choosing La Mercy Beach Hotel, the experience may vary significantly depending on the assigned room and its current state of upkeep.
Beds
Reviews of the beds at La Mercy Beach Hotel present a mixed impression. Many guests found the beds to be comfortable with several describing them as super comfortable. The pillows also received positive feedback with mentions of great and comfortable pillows. However, there were some drawbacks noted in the reviews. Some guests found the beds to be too small and specific issues like a bed with a broken foot were raised. A few guests found the bedding uncomfortable and commented on the metal bed frames. While the overall comfort of the beds was praised by many, there were mentions of beds being rock hard and some described the beds as a bit uncomfortable. Additionally, the arrangement of beds pushed together and a double bed with an uncomfortable top were pointed out as areas of concern.
Cleanliness
La Mercy Beach Hotel generally receives positive feedback regarding its cleanliness, highlighting that the bathrooms have been revamped and are extremely clean. Many guests have described the rooms as immaculate and well taken care of down to the last detail. The pool is also frequently mentioned as spotless. However, there are consistent concerns about the carpets, which guests have reported as being dirty, smelly and having a moldy odor. Some corridors have also been noted to smell of cigarettes and weed. While room cleanliness is often praised, there are occasional issues with dirty sheets and sinks. Overall, the hotel's cleanliness is top-notch, though specific areas like carpets and corridors could use improvement.
Staff
At La Mercy Beach Hotel, guests have consistently praised the helpfulness and friendliness of the staff. From the reception to the waitstaff, the personnel are noted for their accommodating and super friendly nature. The staff's willingness to go the extra mile to ensure a comfortable stay stands out with particular commendation for their hospitable and supportive demeanor.
Management and various departments, including security, have displayed efficiency and exceptional service. Special mentions highlight individuals like Nkosi, who is recognized as particularly excellent and helpful. Despite one comment on rudeness at the front desk, the overwhelming sentiment is one of positivity, portraying a team that is both kind and efficient.
The attentive owner and managerial staff add to the holistic guest experience, making La Mercy Beach Hotel a highly recommended choice for travelers who value excellent service and a warm, welcoming atmosphere.
Wi-Fi
The Wi-Fi situation at La Mercy Beach Hotel draws frequent attention from guests. While Wi-Fi is available in the reception area, lobby and restaurant, it's notably absent in the guest rooms. Many visitors report weak or non-functional internet connections, which can be a limitation for those needing reliable online access during their stay. Despite the availability in the common areas, the lack of room connectivity remains a common concern.
Beach
La Mercy Beach Hotel boasts amazing sea views that many guests find breathtaking. The hotel is situated right by the beach, offering a beautiful ocean backdrop. While the beach itself is indeed in walking distance and usually easily accessible, recent storms have damaged some of the access points, such as the stairway and bridge directly in front of the hotel. Efforts to repair the walkway to the beach have been noted, allowing guests to still enjoy the coastal beauty. Despite some setbacks in accessibility, the picturesque views and proximity to the ocean remain significant highlights of staying at this hotel.
Beachfront
La Mercy Beach Hotel offers an exceptional beachfront experience with its stunning views of the ocean and beach. Guests consistently highlight the breathtaking and gorgeous vistas available from their windows and the hotel itself. The hotel's prime location right on the beach ensures that visitors can enjoy amazing and lovely views throughout their stay. Whether admiring the sea view from the comfort of a room or taking in the coastal scenery from the grounds, La Mercy Beach Hotel provides a serene and picturesque setting that guests deeply appreciate.
Yes, La Mercy Beach Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Mercy Beach Hotel.
No, La Mercy Beach Hotel doesn't allow dogs.
No, parking facilities aren't available at La Mercy Beach Hotel.