Laguna Surf Lodge by SCP Hotels
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Summary of reviewsLaguna Surf Lodge by SCP Hotels receives high praise for its prime beachfront location, boasting breathtaking ocean views and easy beach access. Nestled right on the coast, the hotel allows guests to easily walk to downtown Laguna Beach with its array of shops, restaurants and cafes. The property, though older, attracts guests with its cozy and romantic charm, enhanced by beach amenities like towels, chairs and umbrellas. Guests consistently commend the excellent service provided by the friendly and helpful staff, which significantly enhances the overall experience.
The rooms at Laguna Surf Lodge offer spaciousness and cleanliness with recent renovations improving many aspects. Visitors particularly enjoy the remarkable ocean views and comfortable beds. However, some guests encountered issues in non-renovated rooms, such as outdated furniture and cleanliness concerns, suggesting that further improvements could be beneficial.
Cleanliness throughout the hotel is generally well-maintained with many guests highlighting the exceptional job done by the housekeeping staff. Small areas, particularly dated carpets and minor repairs, have been noted as needing attention to elevate the overall guest experience further.
The hospitality at the hotel is exceptional with the staff frequently described as friendly, helpful and accommodating. Individual team members, particularly at the front desk, are often praised for their attentive and responsive service. The commitment to guest satisfaction is evident across all roles, from the cleaning crew to the maintenance staff.
The pool and hot tub area stand out as major features, offering a clean and refreshing experience with many guests appreciating the warm temperatures, especially at night. Although there are mixed reviews about the pool's temperature, the large jacuzzi receives consistent commendations for its comfort.
The beach experience at Laguna Surf Lodge is outstanding with direct access and amazing views from the rooms and balconies. The complimentary beach amenities enhance the convenience and the soothing sounds of the waves contribute to a serene ambiance.
Parking is a mixed aspect with many guests finding the valet parking fee of $38 per night excessive. Although the parking area is tight and compact, some guests manage to work around these constraints, appreciating the overall value of the hotel facilities.
Families find Laguna Surf Lodge very appealing due to its peaceful and relaxed atmosphere, lush greenery and friendly staff. The pet-friendly policy is a notable bonus, making the hotel an excellent choice for families seeking a tranquil retreat.
In terms of bed comfort, experiences vary with some guests enjoying restful sleep on comfortable beds, while others face issues with mattress quality. Despite these inconsistencies, the clean rooms and the hotel's proximity to the ocean contribute to a generally positive experience.
Summing up, Laguna Surf Lodge by SCP Hotels excels in its beachfront location, exceptional staff service and overall guest satisfaction, although there are areas for improvement that could enhance future stays.
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The rooms at Laguna Surf Lodge offer spaciousness and cleanliness with recent renovations improving many aspects. Visitors particularly enjoy the remarkable ocean views and comfortable beds. However, some guests encountered issues in non-renovated rooms, such as outdated furniture and cleanliness concerns, suggesting that further improvements could be beneficial.
Cleanliness throughout the hotel is generally well-maintained with many guests highlighting the exceptional job done by the housekeeping staff. Small areas, particularly dated carpets and minor repairs, have been noted as needing attention to elevate the overall guest experience further.
The hospitality at the hotel is exceptional with the staff frequently described as friendly, helpful and accommodating. Individual team members, particularly at the front desk, are often praised for their attentive and responsive service. The commitment to guest satisfaction is evident across all roles, from the cleaning crew to the maintenance staff.
The pool and hot tub area stand out as major features, offering a clean and refreshing experience with many guests appreciating the warm temperatures, especially at night. Although there are mixed reviews about the pool's temperature, the large jacuzzi receives consistent commendations for its comfort.
The beach experience at Laguna Surf Lodge is outstanding with direct access and amazing views from the rooms and balconies. The complimentary beach amenities enhance the convenience and the soothing sounds of the waves contribute to a serene ambiance.
Parking is a mixed aspect with many guests finding the valet parking fee of $38 per night excessive. Although the parking area is tight and compact, some guests manage to work around these constraints, appreciating the overall value of the hotel facilities.
Families find Laguna Surf Lodge very appealing due to its peaceful and relaxed atmosphere, lush greenery and friendly staff. The pet-friendly policy is a notable bonus, making the hotel an excellent choice for families seeking a tranquil retreat.
In terms of bed comfort, experiences vary with some guests enjoying restful sleep on comfortable beds, while others face issues with mattress quality. Despite these inconsistencies, the clean rooms and the hotel's proximity to the ocean contribute to a generally positive experience.
Summing up, Laguna Surf Lodge by SCP Hotels excels in its beachfront location, exceptional staff service and overall guest satisfaction, although there are areas for improvement that could enhance future stays.
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Dog Friendly Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Resort with Parking
Accessible Resort
3-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Guest Reviews
Laguna Surf Lodge by SCP Hotels boasts a prime beachfront location that consistently receives high praise from guests. Nestled right on the beach, the hotel offers breathtaking ocean views and easy beach access, making it an ideal spot for those looking to enjoy the surf and sand. The convenient proximity to downtown Laguna Beach is another highlight, allowing guests to walk to nearby shops, restaurants and cafes effortlessly. Many reviews emphasize the hotel's blend of beachside tranquility and central location, which puts everything from supermarkets to parks within easy reach. The property is described as an older yet charming venue, adding to its cozy and romantic appeal. Additionally, amenities like beach towels, chairs and umbrellas further enhance the seaside experience. The staff receives frequent accolades for their excellent service, adding to the overall positive guest experience. Overall, the location of Laguna Surf Lodge is hailed as exceptional, offering guests a perfect blend of comfort, convenience and stunning coastal scenery.
Laguna Surf Lodge by SCP Hotels offers a mixed experience shaped by its current state of renovation. Guests consistently praise the hotel's spacious and clean rooms, highlighting the remarkable ocean views and comfortable beds. The rooms equipped with balconies allow visitors to enjoy the breathtaking seascape, making for a relaxing stay. Positive notes also include that the rooms are adequately sized and have all essential amenities for a comfortable visit. However, some guests encountered issues in non-renovated rooms, noting outdated furniture, shabby appearances and unpleasant odors. Instances of broken furniture, stained carpets and outdated decor detracted from some stays. Furthermore, discrepancies between room descriptions and actual rooms have led to disappointments, particularly concerning air conditioning and kitchen utilities. While some guests found the rooms clean and well-maintained, others reported cleanliness and maintenance issues such as dust and noise. Overall, recent renovations and updates have improved many aspects, but some areas still call for attention and enhancement to meet the full potential of this seaside retreat.
Laguna Surf Lodge by SCP Hotels offers a mix of experiences when it comes to bed comfort. While many guests found their beds to be very comfortable, leading to a restful night's sleep, others encountered issues with their mattresses and pillows. Some guests experienced discomfort due to soft or hard mattresses and there were mentions of poor quality sheets and high or small beds. A few noted that the king-sized beds were actually two twins pushed together, resulting in a noticeable crack. Despite these inconsistencies, the clean rooms and the overall simplicity of the accommodations, combined with the proximity to the ocean, contribute to a generally positive experience for many visitors.
Laguna Surf Lodge by SCP Hotels offers a blend of positive and challenging aspects based on guest reviews, particularly focusing on cleanliness. Many guests found the rooms and common areas to be clean, well-kept and comfortable. The housekeeping staff has been frequently praised for their exceptional job in maintaining cleanliness with clean, fresh white linens and tidy rooms contributing to a pleasant stay.
Guests also appreciated the convenience and accessibility of the hotel, noting its close proximity to the beach, restaurants and shops, which adds to the overall experience. The staff's professionalism, responsiveness and friendliness amplified their satisfaction.
However, some issues persist regarding the property's condition. Several reviews mentioned that while the rooms were clean, the facility appears dated and could benefit from renovation. Carpets, in particular, received criticism for being old, dirty and stained, which detracted from the otherwise positive clean environment. Specific incidents such as finding leftover items in rooms, non-functional bathroom fixtures and broken locks impacted some guests' experiences.
Despite these drawbacks, the consistent cleanliness of the rooms and the quality service from the staff are strong points that commend the overall guest experience at Laguna Surf Lodge by SCP Hotels. Small improvements, especially in carpet conditions and minor repairs, could enhance guest satisfaction significantly.
Laguna Surf Lodge by SCP Hotels has received widespread acclaim for its outstanding staff, described consistently as friendly, helpful and accommodating. Guests repeatedly highlight the excellent hospitality provided by individuals such as Juanita and Danielle at the front desk, whose attentive and responsive service has notably enhanced many stays. The office staff is praised as exceptional, often going above and beyond to meet guest needs, handling requests promptly and efficiently and always exuding a warm and professional demeanor.
Customer service is a standout feature with words like amazing, phenomenal and wonderful regularly appearing in reviews. Specific mentions of accommodating and cheerful attitudes extend to the cleaning crew, valet and maintenance staff, underscoring a pervasive sense of dedication across all roles. Personal touches, such as providing necessary items swiftly or simply maintaining a friendly conversation, have left lasting positive impressions.
The commitment to guest satisfaction is consistently evident, making Laguna Surf Lodge by SCP Hotels a standout choice for travelers valuing excellent service and a welcoming atmosphere.
Laguna Surf Lodge by SCP Hotels boasts a delightful pool and hot tub area that guests frequently praise for its beauty and cleanliness. Many visitors appreciate the warm and refreshing atmosphere around the pool, especially enjoying the warm temperatures at night. The pool and jacuzzi area are often described as very pretty, adding to the hotel's appeal.
However, there are mixed reviews concerning the pool's temperature. While some guests found the pool warm and comfortable, others mentioned it being too chilly or wished it had been heated to a higher temperature. Despite some issues with pool temperature and occasional cleanliness, the large jacuzzi and heated spa area receive commendation for their comfort and spaciousness.
Overall, the pool and hot tub areas are considered significant highlights of the hotel with many guests enjoying a relaxing and refreshing experience.
Laguna Surf Lodge by SCP Hotels offers an exceptional beach experience, highlighted by outstanding access and amazing views directly from the hotel. Guests repeatedly praised the proximity to the pristine, clean beach and the ease of getting there. The hotel has its own private beach access, which allows guests to seamlessly transition from their rooms to the sand. Many appreciated the additional amenities such as complimentary beach chairs, towels and umbrellas, which enhance the convenience and enjoyment of their stay.
The spectacular ocean views from both the rooms and private balconies were frequently mentioned, adding to the overall appeal. The soothing sounds of the waves were valued as a priceless feature with some rooms allowing guests to hear the ocean right from their accommodations. The property's location right on the water ensures that every guest can revel in the beauty and tranquility of Laguna's coastline.
Moreover, guests found the proximity to local shops and cafes delightful, making it easy to explore the surrounding area without straying far from the beach. Together, these elements create an idyllic beachside experience that leaves a lasting impression on visitors.
Guests have mixed feelings about the parking situation at Laguna Surf Lodge by SCP Hotels. Many are dissatisfied with the high cost of valet parking, which stands at $38 per night and is not included in the room price. There are additional fees associated with parking, which some find excessive and unpredictable. Space is limited and the parking area is described as tight or compact, making it difficult to navigate at times. Despite these concerns, some guests found ways to make it work and appreciated the overall value of the hotel facilities, including the pool. Local transportation options seem to alleviate some of the parking challenges.
Laguna Surf Lodge by SCP Hotels is highly praised for its family-friendly atmosphere, offering a peaceful and relaxed environment. The lush greenery adds to the charm, making it an appealing spot for parents and children alike. Families appreciate the supportive staff, who are noted as being very friendly and helpful, enhancing the overall experience. The location and views are loved by guests, providing a scenic backdrop for a relaxing stay. Additionally, the pet-friendly policy is a significant bonus for families traveling with their furry friends. Overall, it is an excellent choice for families seeking a quiet, enjoyable retreat.
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Location
Rooms
Beds
Cleanliness
Guests also appreciated the convenience and accessibility of the hotel, noting its close proximity to the beach, restaurants and shops, which adds to the overall experience. The staff's professionalism, responsiveness and friendliness amplified their satisfaction.
However, some issues persist regarding the property's condition. Several reviews mentioned that while the rooms were clean, the facility appears dated and could benefit from renovation. Carpets, in particular, received criticism for being old, dirty and stained, which detracted from the otherwise positive clean environment. Specific incidents such as finding leftover items in rooms, non-functional bathroom fixtures and broken locks impacted some guests' experiences.
Despite these drawbacks, the consistent cleanliness of the rooms and the quality service from the staff are strong points that commend the overall guest experience at Laguna Surf Lodge by SCP Hotels. Small improvements, especially in carpet conditions and minor repairs, could enhance guest satisfaction significantly.
Staff
Customer service is a standout feature with words like amazing, phenomenal and wonderful regularly appearing in reviews. Specific mentions of accommodating and cheerful attitudes extend to the cleaning crew, valet and maintenance staff, underscoring a pervasive sense of dedication across all roles. Personal touches, such as providing necessary items swiftly or simply maintaining a friendly conversation, have left lasting positive impressions.
The commitment to guest satisfaction is consistently evident, making Laguna Surf Lodge by SCP Hotels a standout choice for travelers valuing excellent service and a welcoming atmosphere.
Pool
However, there are mixed reviews concerning the pool's temperature. While some guests found the pool warm and comfortable, others mentioned it being too chilly or wished it had been heated to a higher temperature. Despite some issues with pool temperature and occasional cleanliness, the large jacuzzi and heated spa area receive commendation for their comfort and spaciousness.
Overall, the pool and hot tub areas are considered significant highlights of the hotel with many guests enjoying a relaxing and refreshing experience.
Beach
The spectacular ocean views from both the rooms and private balconies were frequently mentioned, adding to the overall appeal. The soothing sounds of the waves were valued as a priceless feature with some rooms allowing guests to hear the ocean right from their accommodations. The property's location right on the water ensures that every guest can revel in the beauty and tranquility of Laguna's coastline.
Moreover, guests found the proximity to local shops and cafes delightful, making it easy to explore the surrounding area without straying far from the beach. Together, these elements create an idyllic beachside experience that leaves a lasting impression on visitors.
Parking
Family
Yes, Laguna Surf Lodge by SCP Hotels has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Laguna Surf Lodge by SCP Hotels.
Yes, Laguna Surf Lodge by SCP Hotels welcomes dogs.
Yes, parking facilities are available at Laguna Surf Lodge by SCP Hotels.
No, Laguna Surf Lodge by SCP Hotels doesn't have a gym.
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