Hotel San Terme Laktaši
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Summary of reviewsHotel San Terme Laktaši is well-regarded for its exceptional location in the heart of Laktaši, offering a quiet and peaceful retreat while being conveniently close to cafes, restaurants and grocery stores. Its proximity to the airport and excellent connectivity to Banja Luka add to its appeal, making it an ideal base for both relaxation and exploration.
The hotel's breakfast service is another highlight, praised for its variety and quality, offering fresh, tasty dishes and regional specialties. Despite some minor critiques about item replenishment and specific elements like coffee, the breakfast experience is generally well-received.
Rooms at the hotel are described as clean, comfortable and well-maintained with many appreciating the spacious and tidy accommodations. The large indoor pool with clean water adds to the hotel's relaxation amenities. However, room sizes can vary with some guests finding them a bit small and the decor slightly outdated.
Cleanliness is a standout feature with guests consistently praising the neatness and orderliness throughout the hotel. The staff is mostly lauded for their friendliness and helpfulness, particularly in the restaurant and at reception, despite a few mentions of unengaged service.
The spa and wellness facilities are exceptional with guests enjoying the clean, well-maintained amenities including the sauna complex, jacuzzis and massage services. However, the additional fee for the sauna and occasional limited availability of appointments are noted concerns. The pool area is generally appreciated, although some guests experienced issues with water temperature and overcrowding.
Parking is another positive aspect with ample and convenient free parking available to guests, although it can occasionally be occupied by external visitors. The hotel is also family-friendly, offering spacious, air-conditioned rooms and various amenities catering to children, although the playground could use better maintenance.
Beds are generally comfortable and clean, contributing to a good night's sleep for most guests. However, some single beds were found to be small and specific bed requests not always met.
Overall, while there are areas for improvement, particularly regarding the hotel's four-star rating and some aspects of the dinner service, Hotel San Terme Laktaši is largely praised for its excellent location, cleanliness, friendly staff and relaxing spa facilities, making it a solid choice for travelers seeking both convenience and tranquility.
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The hotel's breakfast service is another highlight, praised for its variety and quality, offering fresh, tasty dishes and regional specialties. Despite some minor critiques about item replenishment and specific elements like coffee, the breakfast experience is generally well-received.
Rooms at the hotel are described as clean, comfortable and well-maintained with many appreciating the spacious and tidy accommodations. The large indoor pool with clean water adds to the hotel's relaxation amenities. However, room sizes can vary with some guests finding them a bit small and the decor slightly outdated.
Cleanliness is a standout feature with guests consistently praising the neatness and orderliness throughout the hotel. The staff is mostly lauded for their friendliness and helpfulness, particularly in the restaurant and at reception, despite a few mentions of unengaged service.
The spa and wellness facilities are exceptional with guests enjoying the clean, well-maintained amenities including the sauna complex, jacuzzis and massage services. However, the additional fee for the sauna and occasional limited availability of appointments are noted concerns. The pool area is generally appreciated, although some guests experienced issues with water temperature and overcrowding.
Parking is another positive aspect with ample and convenient free parking available to guests, although it can occasionally be occupied by external visitors. The hotel is also family-friendly, offering spacious, air-conditioned rooms and various amenities catering to children, although the playground could use better maintenance.
Beds are generally comfortable and clean, contributing to a good night's sleep for most guests. However, some single beds were found to be small and specific bed requests not always met.
Overall, while there are areas for improvement, particularly regarding the hotel's four-star rating and some aspects of the dinner service, Hotel San Terme Laktaši is largely praised for its excellent location, cleanliness, friendly staff and relaxing spa facilities, making it a solid choice for travelers seeking both convenience and tranquility.
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Guest Reviews
Hotel San Terme Laktaši boasts an exceptional location in the heart of the charming small town of Laktaši. Nestled centrally, guests benefit from close proximity to a variety of cafes, restaurants and grocery stores, making it a convenient spot for both short stays and extended visits. The quiet and peaceful ambiance is enhanced by surrounding greenery and park areas, offering a tranquil retreat despite its central position. Accessibility is a major plus with the hotel being easily found and offering ample parking space. For travelers, the proximity to the airport, just a ten-minute drive away, is particularly advantageous. Moreover, the excellent connectivity to nearby Banja Luka further accentuates the hotel's prime location, making it a superb choice for those looking to explore the region. Whether for a quiet escape or a base for local adventures, the hotel's location serves as a significant draw.
Hotel San Terme Laktaši offers a breakfast experience that generally receives positive remarks from guests. Visitors frequently highlight the variety and quality of the breakfast, often praising it as good, excellent or abundant. Many guests appreciate the extensive selection available at the self-service buffet, noting that it includes fresh and tasty dishes, regional specialties and delicious homemade pastries. The diverse and varied options appear to cater to a wide range of tastes and the buffet format allows for convenient meal times.
While most reviews were favorable, a few guests felt that certain aspects could be improved. Some mentioned that the breakfast could be more diverse or noted occasional delays in replenishing items when they ran out. There were also sporadic critiques about specific elements like coffee quality, dry pastries and the presence of tobacco smoke in the breakfast area.
Overall, despite some minor concerns, the breakfast at Hotel San Terme Laktaši is largely regarded as a highlight by many guests, offering an array of fresh and delicious options to start the day.
Dinner at 'Hotel San Terme Laktaši' elicited diverse feedback from guests, highlighting both positive aspects and significant areas for improvement. On the positive side, guests appreciated the à la carte dishes, citing them as satisfactory with plenty of choices. The evening meal generally offered a decent variety and certain regional specialties were featured during breakfast, adding a local touch to the dining experience. However, the positives are tempered by numerous concerns.
Guests frequently noted the disorganization during dinner service and reported issues with the quality and temperature of the food, describing it as below average or even awful. The portion sizes were considered small and the overall content of the menu seemed poorly thought out. Additionally, the ambiance of the restaurant, though promising, failed to meet expectations due to the poor quality of food and service. The limited options for vegans also added to the dissatisfaction for some guests.
Service issues were significant with some guests waiting for extended periods without being attended to. Moreover, the experience was worsened for some by the noise from weddings held at the hotel, which could disturb the otherwise serene atmosphere one might expect at a spa hotel. Overall, while there are redeeming aspects to the dining experience at the hotel, there is considerable room for improvement in terms of organization, quality, service and ambiance.
Hotel San Terme Laktaši offers a range of room experiences that cater to various preferences, but a consistent positive aspect is the cleanliness. Many guests noted that the rooms were tidy, clean and visibly well-maintained. Comfort is also a common highlight with several mentions of comfortable beds and the availability of spacious rooms, especially in certain apartment setups. Some rooms even come with balconies, adding an extra touch of leisure for guests.
The hotel's facilities also receive favorable comments, particularly the large indoor pool with clean water, adding a valuable amenity for relaxation. Furthermore, despite some feedback about older decor and fitness equipment, the general ambiance of the rooms is often described as cozy and warm with effective heating mentioned multiple times.
However, a recurring point in reviews is the varying sizes of the rooms. Many guests found them to be quite small with specific mentions of cramped twin rooms and inadequate space for suitcases. The decor, while clean, could benefit from some updates, as highlighted by guests. Other minor issues included occasional dustiness and outdated furniture in some rooms.
Staff interaction is another positive takeaway with a few guests praising the helpfulness and friendliness of certain staff members, which adds to the overall pleasant experience.
In summary, Hotel San Terme Laktaši provides comfortable, clean and well-maintained accommodations with a great pool facility, though room sizes and decor updates could enhance the stay further.
The beds at Hotel San Terme Laktaši generally receive positive feedback with many guests describing them as comfortable, large and nice. Some appreciated that the bed was not too soft, finding it just right. Clean and tidy bed linens were also noted, adding to the overall comfort. However, there were a few negative comments mentioning uncomfortable beds and issues such as small single beds and requests for specific bed types not being honored. Despite these drawbacks, the majority of guests seemed to have a good night's sleep.
Hotel San Terme Laktaši boasts exceptionally high standards of cleanliness. Guests frequently highlight the fresh, spotless and well-ventilated ambiance throughout the facility. The rooms, hallways, lobbies and the restaurant are consistently described as tidy and extremely clean. Many guests speak highly of the neatness and orderliness permeating the entire hotel. The comfort and cleanliness of the rooms and amenities are often considered at the highest level. With efficient maintenance, the hotel leaves an impression of immaculate cleanliness, providing a comfortable and hygienic stay for visitors. Some negative feedback does exist, but overall, the guest reviews largely praise the hotel's dedication to maintaining a pristine environment.
Hotel San Terme Laktaši boasts a team that has left a mark on its guests, largely due to their friendliness and helpfulness. Guests frequently describe the staff as attentive and welcoming with specific praise directed towards the restaurant staff and receptionists. Numerous visitors noted that the waiters in the restaurant were especially kind and accommodating, contributing positively to their dining experience. The reception team received commendations for their ability to communicate in German and for their overall helpful nature with mentions of individuals like Zeljka, who stood out for their excellent service.
However, the feedback isn’t unanimously positive. A few guests mentioned encountering unfriendly or unengaged staff members and some felt that there could be improvements in professionalism and eagerness to assist, particularly in more critical situations like arranging transportation swiftly.
Overall, while there are pockets of criticism, the general consensus is that the hotel staff at San Terme Laktaši are largely friendly, helpful and contribute significantly to the hotel’s inviting atmosphere.
The spa and wellness zone of Hotel San Terme Laktaši appears to be a standout feature, often described as beautiful, impeccably maintained and deserving of five-star accolades. Guests consistently mention the excellent quality of both the wellness and spa center, highlighting its cleanliness, neatness and peaceful ambiance. The extensive sauna complex and multiple facilities, including steam saunas, jacuzzis and heated seats in the massage room, offer a comprehensive relaxation experience.
While the sauna is praised and functional, it requires an additional fee, which might be a consideration for some visitors. The spa’s massages receive strong positive feedback for their quality, though a limited number of available appointments could be a downside.
The pool, while included in the amenities, drew mixed reactions. Although it is noted for its excellent water, some guests experienced issues due to the presence of many children and the absence of thermal water, which detracted from the experience.
Overall, the spa and wellness facilities at Hotel San Terme Laktaši are considered exceptional and constitute one of the hotel's primary attractions, promising a rejuvenating retreat to its guests.
Hotel San Terme Laktaši offers a variety of swimming options for guests, featuring a big indoor swimming pool with clean water. The indoor pool is widely regarded as very nice, providing a sense of relaxation and boasting good opening hours. The pool area is large and well-equipped, making it suitable for swimming and ensuring ample space even during wintertime.
However, some reviews mention that the water can feel a few degrees too cold with occasional issues like a noisy environment, external visitors occupying the pool and unscheduled pool cleaning in the morning. Despite these minor drawbacks, many guests appreciate the clean and nicely decorated pool area, complete with greenery.
The thermal pool is a highlight for those looking for a therapeutic swim, though the outdoor pools were unfortunately not operational for some visitors. Families with children might find the facilities lacking in child-specific amenities. Additionally, the pool area can sometimes be overcrowded and there are occasional inconveniences due to swimming lessons and school activities taking place, reducing accessibility for other guests.
Overall, the hotel’s pools are well-maintained and generally praised for their cleanliness and size, making them a pleasant feature for those seeking relaxation and recreational swimming.
Hotel San Terme Laktaši provides convenient parking options for its guests with a significant number of reviews mentioning the availability of free parking right in front of the hotel. Many visitors appreciate the ample parking space, noting that it is sufficient and readily available upon request. Additionally, there is a spacious parking lot at the front of the hotel, making it easy for guests to park their vehicles. However, some reviews indicate that external visitors occasionally occupy the parking spaces, which can lead to the lot being full and leaving no room for hotel guests. Overall, the hotel's parking is generally seen as a positive feature, offering free and convenient parking solutions.
Hotel San Terme Laktaši offers a family-friendly environment with various amenities that cater to both parents and children. Many guests highlight the spaciousness and air-conditioning of their rooms, making it comfortable for families, including those with babies. The hotel provides options for swimming and massages, ensuring a relaxing stay for both adults and children.
While one review did mention that the room proximity to the elevator can cause some noise disturbance, the overall ambiance of the hotel is praised for being very quiet and conducive to relaxation. Although the playground next to the hotel was noted to be poorly maintained, the hotel compensates with other child-friendly facilities.
Families can enjoy the on-site fitness center, which includes pool tables for added entertainment. The hotel’s emphasis on creating a welcoming atmosphere for families, coupled with its designated family-oriented rooms, makes it an attractive option for those traveling with children.
Hotel San Terme Laktaši has received mixed feedback from its guests, particularly concerning its four-star rating, facilities and services. Many reviews suggest that the hotel does not meet the expectations typically associated with a four-star establishment. Issues cited include paying extra for basic amenities such as coffee and lack of essential room features like water, a fridge and a safe. Additionally, the breakfast offerings have been described as poor for a hotel of its purported caliber.
Guests also highlighted the dated fitness equipment and the absence of a child-friendly pool area. The overall appearance and facilities, including the need for disposable slippers and bathrobes in the sauna, do not align with the images presented in promotional materials. Some guests feel that the establishment might have met four-star standards in the past but does not anymore, citing overall datedness and inadequate service.
On a positive note, some reviews acknowledge that the hotel offers good quality relative to its price. However, the consensus indicates a significant gap between the hotel's self-stated rating and the actual experience with several guests suggesting that the hotel feels more like a two or three-star property.
Hotel San Terme Laktaši offers a pleasant experience for business travelers, boasting a range of amenities and comfort at the highest level. The rooms, including those for three, feature modern design and ensure cleanliness. The hotel includes excellent facilities such as a pool, a salt room, a thermal room and massage services, making it ideal not only for business stays but also for relaxation. On-site dining is convenient with both a restaurant and a café available. Free parking adds to the ease of transit and the reception staff, proficient in English and German, ensure smooth communication. Room service is notable for its quality. Though invoicing may be handwritten, the overall facilities and service make it a strong choice for business travel.
Hotel San Terme Laktaši offers a pleasant experience with its nice outdoor area and thermal water, which guests find great for relaxation. The outdoor pool, included in the stay, is available until the evening, providing ample time for guests to enjoy it. However, there is occasional feedback that the water in the pool could be warmer for optimal comfort. While the outdoor swimming complexes are not always functional, the hotel compensates with other facilities, including access to an aqua park during the summer. Note that an extra fee may apply for the outdoor pool next to the hotel.
Hotel San Terme Laktaši features a spacious indoor swimming pool that guests found impressive. The water quality is consistently clean and the pool offers ample space for swimming. Conveniently, the pool is accessible directly from both the hotel and individual rooms, making it easily reachable. Guests appreciated that the use of the indoor pool is included in their stay, enhancing the overall value of their visit. The indoor pool's excellent condition and accessibility were standout features noted by guests who utilized it during their stay.
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Location
Breakfast
While most reviews were favorable, a few guests felt that certain aspects could be improved. Some mentioned that the breakfast could be more diverse or noted occasional delays in replenishing items when they ran out. There were also sporadic critiques about specific elements like coffee quality, dry pastries and the presence of tobacco smoke in the breakfast area.
Overall, despite some minor concerns, the breakfast at Hotel San Terme Laktaši is largely regarded as a highlight by many guests, offering an array of fresh and delicious options to start the day.
Dinner
Guests frequently noted the disorganization during dinner service and reported issues with the quality and temperature of the food, describing it as below average or even awful. The portion sizes were considered small and the overall content of the menu seemed poorly thought out. Additionally, the ambiance of the restaurant, though promising, failed to meet expectations due to the poor quality of food and service. The limited options for vegans also added to the dissatisfaction for some guests.
Service issues were significant with some guests waiting for extended periods without being attended to. Moreover, the experience was worsened for some by the noise from weddings held at the hotel, which could disturb the otherwise serene atmosphere one might expect at a spa hotel. Overall, while there are redeeming aspects to the dining experience at the hotel, there is considerable room for improvement in terms of organization, quality, service and ambiance.
Rooms
The hotel's facilities also receive favorable comments, particularly the large indoor pool with clean water, adding a valuable amenity for relaxation. Furthermore, despite some feedback about older decor and fitness equipment, the general ambiance of the rooms is often described as cozy and warm with effective heating mentioned multiple times.
However, a recurring point in reviews is the varying sizes of the rooms. Many guests found them to be quite small with specific mentions of cramped twin rooms and inadequate space for suitcases. The decor, while clean, could benefit from some updates, as highlighted by guests. Other minor issues included occasional dustiness and outdated furniture in some rooms.
Staff interaction is another positive takeaway with a few guests praising the helpfulness and friendliness of certain staff members, which adds to the overall pleasant experience.
In summary, Hotel San Terme Laktaši provides comfortable, clean and well-maintained accommodations with a great pool facility, though room sizes and decor updates could enhance the stay further.
Beds
Cleanliness
Staff
However, the feedback isn’t unanimously positive. A few guests mentioned encountering unfriendly or unengaged staff members and some felt that there could be improvements in professionalism and eagerness to assist, particularly in more critical situations like arranging transportation swiftly.
Overall, while there are pockets of criticism, the general consensus is that the hotel staff at San Terme Laktaši are largely friendly, helpful and contribute significantly to the hotel’s inviting atmosphere.
Spa
While the sauna is praised and functional, it requires an additional fee, which might be a consideration for some visitors. The spa’s massages receive strong positive feedback for their quality, though a limited number of available appointments could be a downside.
The pool, while included in the amenities, drew mixed reactions. Although it is noted for its excellent water, some guests experienced issues due to the presence of many children and the absence of thermal water, which detracted from the experience.
Overall, the spa and wellness facilities at Hotel San Terme Laktaši are considered exceptional and constitute one of the hotel's primary attractions, promising a rejuvenating retreat to its guests.
Pool
However, some reviews mention that the water can feel a few degrees too cold with occasional issues like a noisy environment, external visitors occupying the pool and unscheduled pool cleaning in the morning. Despite these minor drawbacks, many guests appreciate the clean and nicely decorated pool area, complete with greenery.
The thermal pool is a highlight for those looking for a therapeutic swim, though the outdoor pools were unfortunately not operational for some visitors. Families with children might find the facilities lacking in child-specific amenities. Additionally, the pool area can sometimes be overcrowded and there are occasional inconveniences due to swimming lessons and school activities taking place, reducing accessibility for other guests.
Overall, the hotel’s pools are well-maintained and generally praised for their cleanliness and size, making them a pleasant feature for those seeking relaxation and recreational swimming.
Parking
Family
While one review did mention that the room proximity to the elevator can cause some noise disturbance, the overall ambiance of the hotel is praised for being very quiet and conducive to relaxation. Although the playground next to the hotel was noted to be poorly maintained, the hotel compensates with other child-friendly facilities.
Families can enjoy the on-site fitness center, which includes pool tables for added entertainment. The hotel’s emphasis on creating a welcoming atmosphere for families, coupled with its designated family-oriented rooms, makes it an attractive option for those traveling with children.
4 Star
Guests also highlighted the dated fitness equipment and the absence of a child-friendly pool area. The overall appearance and facilities, including the need for disposable slippers and bathrobes in the sauna, do not align with the images presented in promotional materials. Some guests feel that the establishment might have met four-star standards in the past but does not anymore, citing overall datedness and inadequate service.
On a positive note, some reviews acknowledge that the hotel offers good quality relative to its price. However, the consensus indicates a significant gap between the hotel's self-stated rating and the actual experience with several guests suggesting that the hotel feels more like a two or three-star property.
Business
Outdoor Pool
Indoor Pool
Yes, Hotel San Terme Laktaši has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel San Terme Laktaši.
Yes, Hotel San Terme Laktaši welcomes dogs.
Yes, parking facilities are available at Hotel San Terme Laktaši.
Yes, Hotel San Terme Laktaši has a gym.
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