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Summary of reviewsCandlewood Suites - Lancaster West by IHG, enjoys a highly favorable location right off Route 30, offering easy access to various dining options, stores and a shopping mall. The hotel’s central positioning near venues like a sports complex makes it an ideal choice for guests attending events, as well as for families and travelers with pets. Its convenience extends to business travelers with late check-in and proximity to essential services like gas stations and eateries, significantly enhancing the guest experience.
The hotel does not offer a traditional breakfast service, but the fully-equipped kitchens in the rooms allow guests to prepare their own meals, balancing the lack of breakfast options with practical in-room cooking facilities.
Rooms at Candlewood Suites - Lancaster West are consistently highlighted for their cleanliness, spaciousness and well-equipped amenities. Guests frequently describe the rooms as large, amazing and very nice with full kitchens or kitchenettes adding a homelike feel. Comfort is enhanced by large tables with chairs and full-size refrigerators, though some guests needed time to adjust to the mattresses. The quiet environment and prime location contribute to a consistently positive stay.
Cleanliness is generally a strong attribute of the hotel with many guests appreciating the well-maintained facilities and clean rooms. While there are occasional comments about inconsistent cleaning standards, the overall guest sentiment is overwhelmingly positive. The courteous staff further enhances the hotel's appeal by maintaining a welcoming atmosphere and addressing cleanliness and maintenance promptly.
The staff at Candlewood Suites - Lancaster West earn high marks for their friendly, accommodating and helpful demeanor. Most guests point out the extremely nice and supportive front desk team, making for smooth check-ins and an enjoyable stay. Although there are rare exceptions, the overall impression of the staff is one of warmth and efficiency.
In summary, Candlewood Suites - Lancaster West by IHG, delivers a positive guest experience through its strategic location, well-equipped and clean rooms and notably friendly staff, making it a favored choice for a variety of travelers. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Queen Studio SuiteThis suite is air-conditioned and features a TV with cable channels, a wardrobe, a carpeted floor and heating.
Studio Suite with Two Queen BedsThe suite provides air conditioning, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels.
One-Bedroom King Suite with Sofa BedThe suite offers air conditioning, a wardrobe, a sofa, a carpeted floor, as well as a TV with cable channels. The unit offers 2 beds.
Studio SuiteThe suite provides air conditioning, a wardrobe, a carpeted floor, heating and a TV with cable channels.
Queen Studio Suite - Hearing Accessible/Disability AccessThis suite is air-conditioned and has a TV with cable channels, a wardrobe, a carpeted floor and heating.
Queen Studio Suite with Bath Tub - Mobility Accessible - Non-SmokingThe suite features air conditioning, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels.
Queen Studio Suite - Mobility Access Roll in Shower/Non-SmokingThe suite provides air conditioning, a wardrobe, a carpeted floor, heating and a TV with cable channels.
Queen Studio Suite with Two Queen Beds - Hearing Accessible/Disability AccessThe suite features air conditioning, a wardrobe, a carpeted floor, heating and a TV with cable channels.
Queen Studio Suite with Two Queen Beds - Mobility Access Tub/Non-SmokingThe air-conditioned suite features a TV with cable channels, a wardrobe, a carpeted floor and heating.
King Studio SuiteThe air-conditioned suite provides a TV with cable channels, a wardrobe, a carpeted floor and heating.
King Room - Mobility Access Tub/Non-SmokingThe spacious air-conditioned double room provides a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
One-Bedroom King Suite - Disability Access Hearing AccessibleThis suite is air-conditioned and has a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 2 beds.
King Studio Suite - Disability Access Roll in Shower/Non-SmokingThis suite is air-conditioned and has a TV with cable channels, a wardrobe, a carpeted floor and heating.
Guest Reviews
8.1
Very Good
Location
The Candlewood Suites - Lancaster West by IHG, boasts a highly favorable location that caters to a variety of needs. Nestled conveniently right off Route 30, it provides easy access for travelers. The hotel is strategically situated near a plethora of dining options, stores and a shopping mall, making it an ideal choice for those who want to explore local amenities and enjoy diverse culinary experiences. Its proximity to various venues, including a sports complex, further enhances its appeal, particularly for guests visiting for specific events.
Additionally, the hotel's central location is appreciated by families and those traveling with pets. It serves as a perfect base for weekend plans, offering spacious and clean rooms. The convenience extends to work-related travelers, who benefit from the late check-in option. Overall, the prime positioning near essential services like gas, food and shopping contributes significantly to the positive guest experience.
Breakfast
Candlewood Suites - Lancaster West by IHG, does not provide a traditional breakfast service. Despite the absence of breakfast options, the hotel offers fully-equipped kitchens in the rooms, allowing guests to prepare their own meals conveniently. While some visitors express a desire for a continental breakfast, the availability of in-room cooking facilities is a noted benefit for those staying at this location.
Rooms
Candlewood Suites - Lancaster West offers guests an impressive stay with its clean, spacious and well-equipped rooms. Many guests highlight the large size of the rooms, often describing them as amazing or very nice. The presence of full kitchens or kitchenettes in the rooms is a frequent point of praise, adding convenience and a homelike feel to the stay. The cleanliness of the rooms is consistently noted and beds are often mentioned as comfortable. The suites, particularly the king suite, are singled out for having ample space and useful amenities. The hotel’s quiet environment and good location add to the overall positive experience, though some guests noted that the mattress took some getting used to. Extras like large tables with chairs and full-size refrigerators further enhance the comfort and functionality of the accommodations.
Cleanliness
Candlewood Suites - Lancaster West by IHG, generally receives high marks for its cleanliness from guests. Many reviewers describe the hotel as very clean and perfectly maintained with clean rooms contributing to a pleasant stay. The facility itself also appears well-kept and clean, adding to the overall positive experience. Guests often highlight the comfort of the rooms and the provision of necessary amenities.
However, there are occasional remarks indicating inconsistent cleaning standards, such as issues with room odors and bathroom cleanliness. Despite these occasional setbacks, most guests appreciate the hotel's quiet atmosphere and convenient location. The courteous staff also adds to the positive impression of cleanliness and maintenance. Overall, the hotel seems to meet and often exceed guest expectations in terms of cleanliness and comfort.
Staff
The staff at Candlewood Suites - Lancaster West by IHG, consistently receive high praise from guests. Visitors frequently highlight the extremely nice, friendly and accommodating demeanor of the front desk team. The courteous and helpful nature of the staff enhances the overall experience, making check-ins and stays smooth and enjoyable. While most guests commend the staff's niceness and helpfulness, some isolated incidents suggest that not all employees may meet these high standards. Nonetheless, the prevailing sentiment underscores a welcoming and supportive atmosphere from a predominantly great team.
Yes, Candlewood Suites - Lancaster West by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Candlewood Suites - Lancaster West by IHG.
Yes, Candlewood Suites - Lancaster West by IHG welcomes dogs.
Yes, parking facilities are available at Candlewood Suites - Lancaster West by IHG.
Yes, Candlewood Suites - Lancaster West by IHG has a gym.