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Summary of reviewsThe Borough Lancaster is a fantastic hotel located in the heart of Lancaster, making it an ideal place to stay for those looking to explore the town. The hotel overlooks Dalton Square, providing guests with beautiful views and is within easy walking distance to shops, pubs, supermarkets and clubs. The rooms are clean, spacious and stylishly decorated with modern fittings and comfortable beds. The bathrooms are particularly notable with big showers, heated flooring and ample towels. The hotel offers a fantastic breakfast experience with a good variety of cooked options, which were well presented and prepared with remarkable service. The dinner experience in their pub with hearty pub grub that guests love. Many guests rave about the great food and excellent staff. The hotel prides itself on providing fantastic service to its guests with friendly, welcoming and very helpful staff. The hotel is spotlessly clean and has a lovely atmosphere. The Borough Lancaster is a great hotel located in a quiet central location that will make your trip to Lancaster even more enjoyable. Show more
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Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, £ 10 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
Executive Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room has a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests.
Executive Double Room with Bath Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
Executive Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
Luxury Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Luxury Suite - Double / TwinGuests will have a special experience as the twin/double room provides a fireplace. Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room features a seating area, flat-screen TV with cable channels, city views, as well as chocolate for guests.
Executive Double or Twin Room - Town HouseFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room has a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests.
Luxury Suite - Town HouseThis suite has an electric kettle.
Superior Deluxe Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room features a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests.
Deluxe Double Room with BathFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room has a private entrance, flat-screen TV with cable channels, city views, as well as chocolate for guests.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double Room with ShowerOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Double Room with Garden ViewProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room has a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests.
Guest Reviews
8.6
Very Good
Location
The Borough Lancaster is perfectly situated in the heart of Lancaster, making it an ideal place to stay for those looking to explore the town. The hotel overlooks Dalton Square, providing guests with beautiful views and is within easy walking distance to shops, pubs, supermarkets and clubs. With handy parking close by, it is easily accessible and a great stopping point for those travelling north to south. The rooms are clean and gorgeous with many offering views of Dalton Square and the castle beyond. The location is also ideal for those looking to experience Lancaster’s nightlife, as there are plenty of bars and restaurants nearby. Overall, The Borough Lancaster offers an excellent central location, friendly staff and is a fantastic hotel for anyone looking to explore Lancaster’s amenities.
Breakfast
The Borough Lancaster hotel offers a fantastic breakfast experience according to guest reviews. Many guests enjoyed the typical British breakfast that includes eggs and sausages at a reasonable price. The food and staff service were exceptional both during breakfast and evening meals. Guests appreciated the hearty pub-style food rather than fine dining. The breakfast had a good variety of cooked options, which were well presented and prepared with remarkable service. Some guests received free breakfast included in the already reasonable price, while others had to request breakfast to be included. The food facilities were great and the breakfast was delicious. The hotel's location and food menus for breakfast and dinner were also appreciated by guests. However, some guests found the breakfast menu a little restrictive with no cereals or fruits. Nevertheless, most guests commented that the breakfast was excellent, fabulous and amazing and had everything anyone could fancy.
Dinner
The Borough Lancaster offers a dinner experience in their pub with hearty pub grub that guests love. Many guests rave about the great food and excellent staff, while others had some negative experiences, but overall the restaurant's food was fabulous. Some standout dishes mentioned are the divine cauliflower soup and perfectly cooked steak. Guests who plan on dining there should note that the kitchen stops serving food at 9pm. The restaurant has a nice decoration and good value for money. However, a few guests felt that the prices were overpriced and the restaurant needs serious attention from the management. Additionally, one guest reported feeling ill overnight after poorly cooked seafood. Despite some mixed reviews, many guests enjoyed a lovely dinner at The Borough Lancaster.
Rooms
Guests have written glowing reviews of The Borough Lancaster's rooms, praising their immaculate and spotless appearance. The rooms are spacious and stylishly decorated with modern fittings and comfortable beds. The bathrooms are particularly notable with big showers, heated flooring and ample towels. Guests loved the views of the square from some of the rooms and appreciated the separate townhouse rooms with sitting areas and outside seating. Suites were described as luxurious and clean. The staff were noted as friendly, welcoming and very helpful. Overall, guests appreciated the quality and comfort of the rooms and found them to be excellent value for money.
Beds
If you're looking for a restful night's sleep during your stay in Lancaster, look no further than The Borough Lancaster. Guests rave about the super comfy beds with many noting the quality of the bedding and sheets. Some reviews mention the rooms being very spacious and almost all agree that the building itself is lovely and full of character. While there are a few isolated incidents of guests finding the mattresses uncomfortable or lumpy pillows, the vast majority of guests had no complaints and found the beds to be super relaxing and comfortable. Overall, The Borough Lancaster seems like an excellent choice for a good night's sleep during your trip to Lancaster.
Cleanliness
If cleanliness is your top priority when choosing a hotel, you'll be pleased to know that The Borough Lancaster has received a lot of positive comments on this front. Guests have described the hotel as 'immaculate', 'spotless' and 'exceptionally clean'. Rooms are said to be 'lovely', 'clean and comfortable' and 'well appointed'. The hotel is also praised for its location in the center of Lancaster with many reviewers mentioning that the rooms are surprisingly quiet given the central location. While there are a few isolated negative comments about cleanliness, these are far outweighed by the overwhelmingly positive feedback. Overall, if you're looking for a clean and characterful option in Lancaster, The Borough could be a great choice.
Staff
The Borough Lancaster is a hotel that prides itself on providing fantastic service to its guests. Review after review has praised the staff for being helpful, friendly and accommodating. Guests have recognized individual members of the team for their excellent service. The hotel is spotlessly clean and has a lovely atmosphere. The food is always excellent and guests have said that the staff within the pub are flawless. Even guests traveling with pets have noted that the staff went above and beyond to accommodate their furry friends. While there have been a few comments about staff being rushed or unfriendly, these reviews are few and far between and the vast majority of guests have nothing but positive things to say about the service provided by the friendly and welcoming staff at The Borough Lancaster.
Nightlife
The Borough Lancaster is a fantastic choice if you're looking for a hotel that gives you easy access to everything. From shopping, sightseeing to nightlife, this hotel is perfectly located. With a variety of bars and restaurants available nearby, you'll be spoilt for choices. If you're a beer enthusiast, the hotel's bar downstairs offers a great selection of beers that you'll surely enjoy. Although the food is on the expensive side, it's worth checking out other restaurants around the area like The White Cross that offer better quality for the same price. For those looking for a quiet stay, make sure to book a room away from the premises' front as it faces a busy pub and a nightclub that can be quite noisy until early morning hours. If you happen to stay on a Sunday, the hotel offers free tickets to the closed comedy club - a great bonus. Overall, The Borough Lancaster is a great hotel located in a quiet central location that will make your trip to Lancaster even more enjoyable.
No, The Borough Lancaster doesn't have any pool.
No, a spa isn't available at The Borough Lancaster.
Yes, The Borough Lancaster welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at The Borough Lancaster.