4-Star HotelSummary of reviews related to the '4 Star' categoryGran Hotel Cantera La plaza presents itself as a clean, comfortable and elegant establishment, often deemed high quality by guests. The facilities and cleanliness meet the expectations of a Four Star rating. However, opinions on the service vary with some guests feeling that the response times and overall service do not consistently reflect Four Star standards. While a segment of guests affirm that the service and facilities are akin to what one would expect from a Four Star hotel, there is a contrasting sentiment among some who do not rate it as such. Overall, the hotel maintains a general level of quality associated with a Four Star rating, but there are occasional lapses in service that might not fully meet the expectations of all patrons.
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