The Edgewater Hotel and Casino
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Summary of reviewsThe Edgewater Hotel and Casino receives predominantly positive reviews, highlighted by its exceptional location. Guests frequently praise the hotel's proximity to the Colorado River, offering picturesque waterfront views. The hotel is centrally located, close to eateries, shops and other casinos, making it a convenient base for exploring the area. Its location on the riverbank contributes to a relaxing ambiance and the easy access to concert venues, Bullhead City and other attractions adds to the appeal. The value for money is also appreciated with guests noting reasonable prices for the prime location.
Dining at the hotel is well-regarded, especially the steakhouse which stands out for its excellent quality. Guests also enjoy the Stockman restaurant and the conveniently located Denny's, which serves as a reliable breakfast option despite the hotel's lack of its own breakfast service. Other notable mentions include the Italian sandwich shop and River Rock's pizzas, praised for their taste and value.
The hotel staff receives high accolades for their friendliness, politeness and professionalism. Many guests note the exceptional service from desk clerks, bartenders, valet, housekeeping and security. Specific staff members, like Lucy at reception, were highlighted for their efficiency and welcoming demeanor.
However, guest experiences in the rooms are mixed. While the spaciousness, comfort and impressive river views are appreciated, many guests report outdated decor, cleanliness issues and inconsistent housekeeping. Functional problems such as weak water flow and clogged sinks further detract from the experience, pointing to a need for renovations and improved cleaning protocols.
Other amenities receive varied reviews. Free Wi-Fi is appreciated but often described as unreliable. The pool is a valued amenity for many, offering a pleasant ambiance and clean facilities, though some guests experienced issues with maintenance and seating. Parking options are generally convenient, but the parking garage and its elevators require maintenance. The casino offers a bright, enjoyable gaming experience with friendly staff, though some guests note the need for updates and improvements to ambiance and value.
Overall, The Edgewater Hotel and Casino offers a good mix of convenience, friendly service and positive dining experiences, but would benefit from improvements in room quality and consistency in amenities.
Categories
Dining at the hotel is well-regarded, especially the steakhouse which stands out for its excellent quality. Guests also enjoy the Stockman restaurant and the conveniently located Denny's, which serves as a reliable breakfast option despite the hotel's lack of its own breakfast service. Other notable mentions include the Italian sandwich shop and River Rock's pizzas, praised for their taste and value.
The hotel staff receives high accolades for their friendliness, politeness and professionalism. Many guests note the exceptional service from desk clerks, bartenders, valet, housekeeping and security. Specific staff members, like Lucy at reception, were highlighted for their efficiency and welcoming demeanor.
However, guest experiences in the rooms are mixed. While the spaciousness, comfort and impressive river views are appreciated, many guests report outdated decor, cleanliness issues and inconsistent housekeeping. Functional problems such as weak water flow and clogged sinks further detract from the experience, pointing to a need for renovations and improved cleaning protocols.
Other amenities receive varied reviews. Free Wi-Fi is appreciated but often described as unreliable. The pool is a valued amenity for many, offering a pleasant ambiance and clean facilities, though some guests experienced issues with maintenance and seating. Parking options are generally convenient, but the parking garage and its elevators require maintenance. The casino offers a bright, enjoyable gaming experience with friendly staff, though some guests note the need for updates and improvements to ambiance and value.
Overall, The Edgewater Hotel and Casino offers a good mix of convenience, friendly service and positive dining experiences, but would benefit from improvements in room quality and consistency in amenities.
Casino Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Outdoor Pool
Resort with Free Wi-Fi
Cheap Resort
Accessible Resort
Resort with Gym
3-Star Resort
Resort with Outdoor Pool
Guest Reviews
The Edgewater Hotel and Casino is praised for its prime location with many guests highlighting its proximity to the Colorado River, offering stunning waterfront views and easy access to the Riverwalk. The hotel is centrally located, conveniently close to various eateries, shops and other casinos, making it a great choice for those looking to explore the area. Visitors appreciate the short walking distance to concert venues and other attractions, as well as the convenient access to parking facilities. Its placement on the riverbank not only ensures picturesque surroundings but also a relaxing ambiance for those who wish to enjoy a scenic stay. Additionally, the location provides an easy commute to Bullhead City, Lake Mohave, parks and the freeway, making it an excellent base for exploring the wider region. Guests also commend the value for money, noting the reasonable prices combined with the excellent location. Overall, the Edgewater Hotel and Casino's location is frequently described as exceptional, fulfilling various needs and offering great convenience for travelers.
The reviews for breakfast at The Edgewater Hotel and Casino reveal a mixed experience for guests. While there is no on-site breakfast provided by the hotel, several guests highlighted Denny's, located outside the casino, as a very good option for breakfast. Guests consistently noted that the breakfast at Denny's was excellent, great or very good. Coffee was provided in the rooms, which some guests appreciated. However, the absence of a hotel-specific breakfast left some guests unaware or disappointed. The consistency and quality of food at Denny's seemed to satisfy most guests, while a few opted to have breakfast elsewhere, such as in Arizona. Overall, the lack of hotel-provided breakfast was offset by the reliable option of Denny's nearby.
The Edgewater Hotel and Casino offers a variety of dining experiences that have received positive feedback from guests. The highlight is the steakhouse, which has been praised for its excellent quality. Guests also mention the Stockman restaurant, known for its great food. The hotel's Denny's restaurant is frequently noted with visitors appreciating its convenient location and satisfying meals. The Italian sandwich shop stands out for its delicious and reasonably priced food. Moreover, at River Rock, the pizzas come highly recommended. Overall, there are great choices of restaurants with fantastic waitstaff, though there is a suggestion for the addition of a dedicated coffee place to enhance the dining options.
Rooms at The Edgewater Hotel and Casino present a mixed experience for guests. Visitors generally appreciate the spaciousness, comfort and large size of the rooms, which accommodate multiple adults comfortably. Some rooms offer impressive river views that add to the pleasant experience and guests also value the friendly and helpful front desk staff.
However, the rooms show significant signs of aging and wear. Many guests report outdated decor and furnishings, such as old carpeting and furniture that could use a facelift. There are multiple complaints of cleanliness issues, including dusty surfaces, musty or smoky odors and stained linens. Housekeeping services appear inconsistent with some guests experiencing inadequate room cleaning during their stay and others expressing dissatisfaction with the overall cleanliness upon arrival. Functional problems like weak water flow from shower heads, clogged sinks and items in disrepair, contribute to a less-than-ideal stay for some visitors.
While the rooms are comfortable and adequate for many, the hotel would benefit greatly from renovations and a more rigorous cleaning protocol to meet higher standards of guest satisfaction.
Guests have had mixed experiences with the beds at The Edgewater Hotel and Casino. On the positive side, many reviews highlight that the beds were comfortable, offering a cozy and restful sleep. Positive comments also mention that the beds are easy to access, which is convenient for patrons. Some guests appreciated the overall comfort, even describing big luxurious beds that provided a good sleep experience.
However, a significant number of reviews indicate that improvements are needed in the bedding department. Numerous guests reported that the mattresses were old, lumpy and uncomfortable, some even describing the experience as sleeping on cardboard or box springs. Issues with bed springs, sagging mattresses and the need for updated or replaced beds were commonly noted. Additionally, there were mentions of uncomfortable and hard pillows with a few extreme cases highlighting concerns with cleanliness, such as dusty bedding, old linens and even bed bugs.
Overall, while many guests found the beds comfortable, there's a clear need for the hotel to address the negative feedback regarding outdated and uncomfortable mattresses to ensure a consistently pleasant sleep experience for all patrons.
The Edgewater Hotel and Casino presents a mixed experience in terms of cleanliness according to guest feedback. Some guests report positive aspects, such as rooms being clean and comfortable with specific mentions of clean bathrooms and overall cleanliness in certain areas. However, these positives are overshadowed by numerous complaints about the state of the rooms and common areas.
Many guests have found their rooms to be dusty and have encountered various cleanliness issues such as dirty carpets, cobwebs and stained upholstery. Specific instances of poor housekeeping were noted, including unclean bathrooms with mold, hair and even cockroaches. There were also repeated complaints about odors, ranging from musty smells to an awful sewage odor.
Guests pointed out that some rooms felt outdated and run-down with minor maintenance issues like small, non-functional showers and clogged sinks. Housekeeping practices appeared inconsistent with instances of trash left behind, unclean carpets and dirty towels.
While the hotel staff members were acknowledged for their friendly and helpful nature, the overall cleanliness and upkeep of the hotel seem to require significant improvements. Guests seeking a spotless and modern stay may need to temper their expectations when considering The Edgewater Hotel and Casino.
The Edgewater Hotel and Casino, located in a prime spot, has garnered a variety of reviews regarding its staff. Predominantly, guests commend the friendliness and helpfulness of the employees, highlighting encounters from check-in through to housekeeping and security. Many guests note the staff’s exceptional politeness and professionalism, praising specific individuals for their efficiency and welcoming demeanor.
Desk clerks, bartenders and even valet service commonly receive positive remarks for their courteous and attentive service. Several guests mention that the cleaning staff is particularly pleasant and efficient. Lucy at the reception stands out in the reviews as being especially knowledgeable and efficient, leaving a memorable impression on many. The VIP staff and bellhops are also singled out for their helpfulness and hospitality.
Despite the overwhelmingly positive feedback, a handful of reviews suggest inconsistencies. Some guests experienced less enthusiastic service, encountering rudeness and unprofessionalism from a few staff members, including some check-in clerks and management. These less favorable interactions were, however, exceptions rather than the rule with most guests reporting generally positive experiences.
Overall, the staff at The Edgewater Hotel and Casino is frequently described as fantastic, accommodating and exceptionally friendly, contributing to pleasant stays and making the majority of guests feel welcomed and valued. While improvements could be made in consistency, the predominance of positive feedback indicates a strong and customer-friendly service culture within the establishment.
The Edgewater Hotel and Casino offers free Wi-Fi to its guests. Some guests reported a very good Wi-Fi connection, but others experienced slow speeds, frequent drops or found that it didn't work at all. While Wi-Fi availability is consistent, connectivity can be unreliable with some guests noting no internet access at times. Mixed reviews indicate that while the free Wi-Fi can be a convenient offering, there's room for improvement regarding its reliability and speed.
Visitors to The Edgewater Hotel and Casino generally find the pool area to be a valuable amenity for cooling off on hot days with facilities that are mostly appreciated for being friendly and efficient. Many guests enjoy the pool, noting its cleanliness and pleasant evening ambience, along with good views of the river. The location and decor of the pool are also positively mentioned frequently.
However, the pool experience is mixed with occasional issues such as the pool being closed for maintenance or not opening until the afternoon. Seating can be an issue with reports of insufficient and old, torn chairs. A few guests noted the pool area can be dirty at times with some mentioning an unpleasant smell near the entrance. Despite these drawbacks, the general consensus is that the pool offers a convenient place to relax with mostly satisfactory amenities.
The Edgewater Hotel and Casino offers a variety of parking options, including free parking and convenient valet services, which many guests have found to be excellent. However, there are mixed experiences regarding the parking garage and facilities. Some appreciated the ample availability of parking spaces and covered parking, which provides easy access to the casino. Notably, there is parking specifically designated for the hotel, making it convenient for guests to unload their belongings temporarily.
Despite these positive aspects, several challenges have been highlighted. There are recurring issues with the elevators in the parking garage; they are frequently out of order and in need of maintenance. Guests have also noted that the floor of the parking garage elevator can be dangerous and the tile requires replacement. Additionally, some guests mentioned that the parking lot is a bit too far to walk, making it less ideal for those with mobility concerns.
While valet parking is praised, there were a few isolated incidents, such as damage to vehicles that were not immediately communicated to owners. Overall, more accessible parking options and improvements to the existing parking structure and elevators would enhance the guest experience at The Edgewater Hotel and Casino.
The Edgewater Hotel and Casino offers a vibrant nightlife experience enhanced by the lively casinos, including non-smoking areas and popular blackjack tables. Guests appreciated the friendly staff and found music entertainment to be enjoyable. While not everyone was satisfied with the overall entertainment options, the concert venue stood out for its easy accessibility. Following events, PT's provides a convenient and satisfying dining option. Despite some mixed impressions about the general crowd and a few mentions of limited nightlife, the accessible location and enjoyable music events contributed to a positive evening atmosphere.
The Edgewater Hotel and Casino offers a convenient location and is appreciated for its comfort, making it a nice and comfy stay for guests. It's a three-star property that receives mixed reviews with some guests noting it provides a service level expected from a three-star hotel, while others feel it falls short of that mark. The facility is considered nice but there are comments about the rooms being worn out and in need of renovation. Despite these critiques, a high percentage of guests have no major complaints, indicating an overall satisfactory experience.
The Edgewater Hotel and Casino offers a varied gaming experience that appeals to many guests. The slot machines receive favorable comments, considered enjoyable and providing lots of fun. The gaming options, particularly the blackjack tables, add to the overall positive impression. The casino is appreciated for its bright atmosphere and cleanliness, though some find it small and noisy. The policy of no smoking in the casino area is also well-received.
The casino staff, including valet, bellhop and VIP staff, earn praise for their promptness and courteous service, enhancing the overall experience. Guests enjoy the few hours they spend gambling with some even reporting wins, which adds an exciting aspect to their visit.
However, there are areas for improvement. Some reviews mention that the casino needed updates and remodeling and the food was considered overpriced. The ambiance might need a refresh to live up to modern expectations and the friendliness of the waitresses could be improved.
Overall, for those seeking easy access to gaming and enjoyable slots in a friendly environment, The Edgewater Hotel and Casino delivers a satisfying experience.
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Location
Breakfast
Dinner
Rooms
However, the rooms show significant signs of aging and wear. Many guests report outdated decor and furnishings, such as old carpeting and furniture that could use a facelift. There are multiple complaints of cleanliness issues, including dusty surfaces, musty or smoky odors and stained linens. Housekeeping services appear inconsistent with some guests experiencing inadequate room cleaning during their stay and others expressing dissatisfaction with the overall cleanliness upon arrival. Functional problems like weak water flow from shower heads, clogged sinks and items in disrepair, contribute to a less-than-ideal stay for some visitors.
While the rooms are comfortable and adequate for many, the hotel would benefit greatly from renovations and a more rigorous cleaning protocol to meet higher standards of guest satisfaction.
Beds
However, a significant number of reviews indicate that improvements are needed in the bedding department. Numerous guests reported that the mattresses were old, lumpy and uncomfortable, some even describing the experience as sleeping on cardboard or box springs. Issues with bed springs, sagging mattresses and the need for updated or replaced beds were commonly noted. Additionally, there were mentions of uncomfortable and hard pillows with a few extreme cases highlighting concerns with cleanliness, such as dusty bedding, old linens and even bed bugs.
Overall, while many guests found the beds comfortable, there's a clear need for the hotel to address the negative feedback regarding outdated and uncomfortable mattresses to ensure a consistently pleasant sleep experience for all patrons.
Cleanliness
Many guests have found their rooms to be dusty and have encountered various cleanliness issues such as dirty carpets, cobwebs and stained upholstery. Specific instances of poor housekeeping were noted, including unclean bathrooms with mold, hair and even cockroaches. There were also repeated complaints about odors, ranging from musty smells to an awful sewage odor.
Guests pointed out that some rooms felt outdated and run-down with minor maintenance issues like small, non-functional showers and clogged sinks. Housekeeping practices appeared inconsistent with instances of trash left behind, unclean carpets and dirty towels.
While the hotel staff members were acknowledged for their friendly and helpful nature, the overall cleanliness and upkeep of the hotel seem to require significant improvements. Guests seeking a spotless and modern stay may need to temper their expectations when considering The Edgewater Hotel and Casino.
Staff
Desk clerks, bartenders and even valet service commonly receive positive remarks for their courteous and attentive service. Several guests mention that the cleaning staff is particularly pleasant and efficient. Lucy at the reception stands out in the reviews as being especially knowledgeable and efficient, leaving a memorable impression on many. The VIP staff and bellhops are also singled out for their helpfulness and hospitality.
Despite the overwhelmingly positive feedback, a handful of reviews suggest inconsistencies. Some guests experienced less enthusiastic service, encountering rudeness and unprofessionalism from a few staff members, including some check-in clerks and management. These less favorable interactions were, however, exceptions rather than the rule with most guests reporting generally positive experiences.
Overall, the staff at The Edgewater Hotel and Casino is frequently described as fantastic, accommodating and exceptionally friendly, contributing to pleasant stays and making the majority of guests feel welcomed and valued. While improvements could be made in consistency, the predominance of positive feedback indicates a strong and customer-friendly service culture within the establishment.
Wi-Fi
Pool
However, the pool experience is mixed with occasional issues such as the pool being closed for maintenance or not opening until the afternoon. Seating can be an issue with reports of insufficient and old, torn chairs. A few guests noted the pool area can be dirty at times with some mentioning an unpleasant smell near the entrance. Despite these drawbacks, the general consensus is that the pool offers a convenient place to relax with mostly satisfactory amenities.
Parking
Despite these positive aspects, several challenges have been highlighted. There are recurring issues with the elevators in the parking garage; they are frequently out of order and in need of maintenance. Guests have also noted that the floor of the parking garage elevator can be dangerous and the tile requires replacement. Additionally, some guests mentioned that the parking lot is a bit too far to walk, making it less ideal for those with mobility concerns.
While valet parking is praised, there were a few isolated incidents, such as damage to vehicles that were not immediately communicated to owners. Overall, more accessible parking options and improvements to the existing parking structure and elevators would enhance the guest experience at The Edgewater Hotel and Casino.
Nightlife
3 Star
Casino
The casino staff, including valet, bellhop and VIP staff, earn praise for their promptness and courteous service, enhancing the overall experience. Guests enjoy the few hours they spend gambling with some even reporting wins, which adds an exciting aspect to their visit.
However, there are areas for improvement. Some reviews mention that the casino needed updates and remodeling and the food was considered overpriced. The ambiance might need a refresh to live up to modern expectations and the friendliness of the waitresses could be improved.
Overall, for those seeking easy access to gaming and enjoyable slots in a friendly environment, The Edgewater Hotel and Casino delivers a satisfying experience.
Yes, The Edgewater Hotel and Casino has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Edgewater Hotel and Casino.
No, The Edgewater Hotel and Casino doesn't allow dogs.
No, parking facilities aren't available at The Edgewater Hotel and Casino.
Yes, The Edgewater Hotel and Casino has a gym.
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