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Summary of reviewsOceania Paris Roissy CDG receives mostly positive reviews, especially from travelers seeking proximity to Charles de Gaulle Airport. The hotel's location is praised for its convenience, just a 10-minute drive or shuttle ride to the airport, making it an ideal choice for early flights and layovers. Guests appreciate the serene and quiet setting despite the airport's proximity. Easy access to Disneyland and Paris, along with its strategic position near the Parc des Expositions in Villepinte, further adds to its appeal for both leisure and business travelers.
The breakfast experience at the hotel garners a mix of reviews. The bright and beautiful dining area, variety and quality of food receive commendations, enhanced by attentive staff. However, some guests find the cost high and occasionally point out issues with the buffet's variety, restocking and freshness.
Dining options within the hotel are limited with the restaurant primarily operating during breakfast hours and closed in the evenings, especially on weekends. Despite the praised quality of food at the restaurant, guests often express frustration over the lack of consistent dining options and availability of room service.
The rooms are generally well-received for being spacious, comfortable and modern with effective soundproofing ensuring a quiet stay. Positive mentions are directed towards the bedding comfort, large showers and well-maintained amenities. While some minor cleanliness concerns and maintenance issues are occasionally highlighted, the overall feedback on room conditions is favorable.
Cleanliness throughout the hotel is mostly praised, particularly for the rooms and bathrooms. However, the spa and pool areas face criticism for occasional rust, mold and cleanliness issues, which detract from the otherwise neat environment. The hotel lobby and other communal areas also require improvements in housekeeping standards.
The staff at Oceania Paris Roissy CDG are largely appreciated for their friendly and professional demeanor, often going above and beyond to ensure guest satisfaction. However, there are isolated reports of unprofessional behavior and communication barriers affecting service quality.
While the free WiFi service is acknowledged, it is frequently criticized for being weak, slow and often non-functional in the rooms, indicating a need for improvement.
The spa is a noteworthy feature, offering guests a relaxing environment with a small Jacuzzi and balneotherapy pool. While maintenance issues and overcrowding at times do present drawbacks, the spa remains a favored spot for relaxation. Similarly, the fitness facilities are considered adequate but could benefit from more equipment and space.
The swimming pool stands out as a highlight, offering a warm, clear and inviting space perfect for relaxation, despite occasional overcrowding and maintenance needs.
Parking facilities are spacious but the additional cost of €14 per night is a common grievance among guests, many of whom feel parking should be free given the high room rates.
Overall, Oceania Paris Roissy CDG provides a comfortable and convenient stay for airport travelers, families and business guests with strong offerings in location, room comfort and staff service, despite some areas needing improvement, particularly in dining options and WiFi connectivity.
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