Le Grand Hôtel Le Touquet-Paris-Plage
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Summary of reviewsLe Grand Hôtel Le Touquet-Paris-Plage is nestled in a serene and picturesque setting, making it an ideal destination for a peaceful and relaxing stay. Guests frequently commend its prime location for its convenient proximity to the beach, the equestrian center and the Bay of Canche, which offers breathtaking estuary views. The hotel's location strikes a perfect balance between accessibility and tranquility with a 15-minute walk to the busy town center seen as a pleasant stroll through peaceful surroundings.
Breakfast at the hotel earns high marks for its quality and variety. Guests appreciate the fresh products and local specialties which result in a hearty and delicious meal. However, some find the cost excessively high, though the overall quality leaves a lasting positive impression. Dinner, particularly at the Baya restaurant, is often described as superb and high-quality with a cozy ambiance adding to the dining experience despite occasional complaints about service speed and minor inconsistencies.
Room reviews present a mixed picture. Many guests praise the spacious and comfortable accommodations, particularly the superior and duplex options. However, a number of reviews highlight issues with outdated decor and insufficient maintenance. Cleanliness in general receives high commendation, particularly for the spotless rooms and well-maintained hotel premises, though some guests report minor issues like stained carpets and limescale in bathrooms.
Staff at the hotel are frequently lauded for their friendliness and professionalism, contributing significantly to the overall pleasant guest experience. The reception and restaurant teams are particularly noted for their efficiency and excellent customer service, though a few reviews mention occasional lapses in attentiveness.
WiFi services at the hotel receive mixed feedback with some guests experiencing reliable connectivity while others report significant issues. There is a consensus that improvements are needed to ensure consistent quality.
The hotel's spa stands out as a highlight, offering a modern, well-maintained and serene environment that guests find perfect for relaxation. The variety of amenities, including saunas, steam rooms, a heated pool and massage treatments, makes it a top choice for wellness enthusiasts. The pool area also receives high praise for its cleanliness and ambiance, despite some concerns about water temperature.
The gym, while clean and accessible, is noted to be small and somewhat outdated with limited equipment options. Parking facilities generally please guests with ample, spacious and secure free parking available, though some mention occasional issues with space availability and the lack of a dedicated valet service.
In summary, Le Grand Hôtel Le Touquet-Paris-Plage is highly recommended for guests valuing a peaceful location, excellent dining and breakfast options and top-notch spa facilities. The friendly and professional staff further enhance the experience, though potential visitors are advised to be mindful of the mixed reviews regarding room conditions and WiFi services.
Categories
Breakfast at the hotel earns high marks for its quality and variety. Guests appreciate the fresh products and local specialties which result in a hearty and delicious meal. However, some find the cost excessively high, though the overall quality leaves a lasting positive impression. Dinner, particularly at the Baya restaurant, is often described as superb and high-quality with a cozy ambiance adding to the dining experience despite occasional complaints about service speed and minor inconsistencies.
Room reviews present a mixed picture. Many guests praise the spacious and comfortable accommodations, particularly the superior and duplex options. However, a number of reviews highlight issues with outdated decor and insufficient maintenance. Cleanliness in general receives high commendation, particularly for the spotless rooms and well-maintained hotel premises, though some guests report minor issues like stained carpets and limescale in bathrooms.
Staff at the hotel are frequently lauded for their friendliness and professionalism, contributing significantly to the overall pleasant guest experience. The reception and restaurant teams are particularly noted for their efficiency and excellent customer service, though a few reviews mention occasional lapses in attentiveness.
WiFi services at the hotel receive mixed feedback with some guests experiencing reliable connectivity while others report significant issues. There is a consensus that improvements are needed to ensure consistent quality.
The hotel's spa stands out as a highlight, offering a modern, well-maintained and serene environment that guests find perfect for relaxation. The variety of amenities, including saunas, steam rooms, a heated pool and massage treatments, makes it a top choice for wellness enthusiasts. The pool area also receives high praise for its cleanliness and ambiance, despite some concerns about water temperature.
The gym, while clean and accessible, is noted to be small and somewhat outdated with limited equipment options. Parking facilities generally please guests with ample, spacious and secure free parking available, though some mention occasional issues with space availability and the lack of a dedicated valet service.
In summary, Le Grand Hôtel Le Touquet-Paris-Plage is highly recommended for guests valuing a peaceful location, excellent dining and breakfast options and top-notch spa facilities. The friendly and professional staff further enhance the experience, though potential visitors are advised to be mindful of the mixed reviews regarding room conditions and WiFi services.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in a serene and picturesque setting, 'Le Grand Hôtel Le Touquet-Paris-Plage' boasts a prime location for a peaceful and relaxing stay. Guests consistently commend its convenient proximity to both the beach and the equestrian center, making it an ideal spot for leisure activities. The hotel’s position near the Bay of Canche offers breathtaking views of the estuary, adding a tranquil charm to the overall experience.
Despite being slightly removed from the busy town center—approximately a 15-minute walk—visitors appreciate the balance it strikes between accessibility and tranquility. The quiet environment is perfect for those looking to disconnect and enjoy the natural surroundings. The hotel's architecture and beautifully designed interiors further enhance its appeal, rendering it a picturesque retreat.
While some guests find the distance to the town center a bit of a walk, others view it as a pleasant stroll through a peaceful area, emphasizing the hotel's suitability for nature lovers and those who enjoy walking. Ample parking facilities and easy access to town make it a practical choice for travelers with cars and its proximity to various shops and the seaside ensures that essential amenities are close by.
Overall, the location of 'Le Grand Hôtel Le Touquet-Paris-Plage' is highly praised for striking a perfect balance between tranquility and convenience, making it a favored option for visitors to Le Touquet who value both calm and accessibility.
Le Grand Hôtel Le Touquet-Paris-Plage receives high praise for its breakfast offerings with terms such as very good, excellent, hearty and delicious frequently mentioned. Many guests appreciate the quality and variety of the breakfast buffet, which includes fresh products, local specialties and an extensive range of food choices. The breakfast is often described as great, wonderful, perfect and even magnificent, suggesting that it leaves a lasting positive impression on many visitors.
Despite this acclaim, some guests feel the cost of the breakfast is disproportionately high. Terms such as very expensive, exorbitant and extortionate suggest that while the breakfast is satisfying in terms of quality and variety, its price tag of around €25 to €32 per person per day is not always seen as good value. This sentiment is echoed by several reviews pointing out that cheaper alternatives with similar or even fresher options are available elsewhere.
A few minor negative points also surfaced, such as cold bacon and eggs, limited fruit juice options and occasional issues with the coffee service. There were also comments on the ambiance in the breakfast area with some finding it too busy or the tables too close together.
Overall, while the hotel’s breakfast is highly regarded for its quality and variety, the cost may be a deterrent for some guests who feel it does not offer competitive value.
Le Grand Hôtel Le Touquet-Paris-Plage offers an overall delightful dining experience with its various restaurant options, particularly the Baya restaurant, which received high praises for its gourmet and bistro-style meals. Guest reviews consistently highlight the quality and taste of the food, noting that it is delicious, high-quality and often described as superb or excellent. The restaurant's décor and ambiance, especially the cozy setting near the fireplace, also enhance the dining experience.
While the majority of feedback is overwhelmingly positive, some guests did note issues such as long waiting times, rushed service and occasional average dishes. A few diners experienced inconsistencies in service quality with comments on both the attentive and fair service levels. Additionally, there was an unfortunate mention of sewage odors affecting the basement-located restaurant area.
Despite these occasional downsides, the restaurant's value for money, refined cuisine and lovely bar area contribute to its favorable reputation. Guests especially enjoyed the brasserie’s menu and the bar's cocktail offerings, often mentioning pleasant and helpful staff. Whether dining in the gourmet restaurant or opting for more casual bistro-style meals, visitors to Le Grand Hôtel Le Touquet-Paris-Plage are likely to have a memorable culinary experience.
Le Grand Hôtel Le Touquet-Paris-Plage offers a mixed bag when it comes to room experiences. On the positive side, many reviews praise the spaciousness and comfort of the rooms, particularly the superior and duplex options. Guests also appreciate the stylish and elegant design of some rooms, finding them clean, well-sized and equipped with modern amenities. The bedding is often highlighted as very comfortable and rooms with views receive favorable mentions.
However, reviews often describe the decor and facilities as outdated with several guests pointing out that the rooms, especially those on the 4th floor, are in dire need of renovation. Common complaints include small room sizes, poor lighting and worn-out furniture and curtains. Bathrooms particularly seem to suffer from neglect with mentions of broken tiles, mold and general dilapidation.
While the cleanliness of the rooms is repeatedly confirmed, many reviews indicate that the overall condition isn't up to a 4-star standard with issues such as stained carpets, cracked paint and faulty fixtures being common. Some guests also express dissatisfaction with the lack of response from the staff when problems are reported.
In summary, while the hotel does offer some beautiful, comfortable and spacious rooms, the overall experience is marred by outdated decor, insufficient maintenance and small room sizes. Potential visitors might want to ensure they secure one of the renovated rooms to enjoy a stay that aligns more closely with the hotel's star rating.
Le Grand Hôtel Le Touquet-Paris-Plage receives numerous positive mentions about its bedding and room comfort. Many guests praise the beds as very comfortable with top-notch mattresses and impeccable bedding quality. The King Size beds, in particular, are frequently highlighted for their spaciousness and superb comfort. Rooms are described as comfortable with good quality, clean bedding that adds to a restful night's sleep. Even though there are mentions of small beds, the overall sentiment leans heavily towards comfort and quality. Additional amenities such as extra pillows and quiet rooms also contribute to the positive sleeping experience. The hotel's attention to providing large, very comfortable and soft bedding plays a significant role in guest satisfaction.
Le Grand Hôtel Le Touquet-Paris-Plage generally earns high marks for cleanliness, highlighted as one of its standout features by many guests. Several reviews praise the hotel's overall cleanliness and note the rooms are consistently clean and well-maintained, offering a tidy and welcoming atmosphere. Guests frequently describe the rooms as being very clean and tidy with particular commendation for the spotless sheets and towels. The spa and common areas have also been lauded for their cleanliness, contributing to a pleasant and hygienic experience overall.
However, the feedback isn't universally positive. Some guests have noted issues such as stained carpets, dusty rooms and outdated bathrooms with visible limescale and mold. There are mentions of dirty joints in showers, visible mold from condensation on windows and a general lack of external cleaning which detracts from the overall appeal for certain guests. Specific concerns include stained carpets in bedrooms and hallways, peeling paint and carpets with brown stains.
In summary, while many guests found the cleanliness of the hotel to be impeccable and stylish, a segment of reviews indicates there are areas that need more rigorous attention to maintain the high standards expected by all visitors.
The staff at Le Grand Hôtel Le Touquet-Paris-Plage consistently receives high praise from guests for their friendliness, professionalism and attentiveness. Many reviewers specifically highlight the warmth and cordial nature of the staff with terms like very friendly, very kind, welcoming and pleasant frequently mentioned. Guests appreciate the courteous and helpful demeanor of the hotel team, noting that they go above and beyond to ensure a comfortable and enjoyable stay.
The reception and restaurant staff, in particular, stand out for their efficiency and excellent customer service. The headwaiter and the bar staff are often singled out for their professionalism and friendliness. Guests also commend the thoughtful and responsive behavior of the staff, especially on special occasions like birthdays.
However, a few reviews indicate that service can be inconsistent with occasional mentions of unwelcoming or unresponsive staff, particularly at reception. Despite these few negative comments, the overwhelming majority of feedback emphasizes the high quality of service and the positive interactions with the hotel team. The general consensus remains that the staff's attentive and friendly nature significantly contributes to the overall pleasant experience at the hotel.
Le Grand Hôtel Le Touquet-Paris-Plage receives mixed feedback regarding its WiFi services. Some guests have experienced top-notch WiFi and good connectivity, which highlights the potential for a reliable internet experience. However, there are multiple reports of WiFi being very bad, too slow or unworkable in rooms. Issues with finding the Wi-Fi code and connection problems have also been noted. Additionally, the internet speed tends to decrease when multiple devices are connected. Improvement efforts could focus on enhancing signal strength and ensuring consistent quality throughout the hotel.
Le Grand Hôtel Le Touquet-Paris-Plage offers an exceptional spa experience that has received high praise from its guests. The spa and wellness area are consistently described as great, very good and amazing, complete with modern amenities and a superb atmosphere. The facilities include several saunas, steam rooms, a heated pool, a jacuzzi and cryotherapy areas, all of which contribute to a very updated and comprehensive wellness space.
Guests have particularly enjoyed the massage treatments, highlighting their high quality. The spa's cleanliness and modern aesthetic further enhance the relaxing experience, making it easy for guests to unwind. The spa's accessibility and extended hours add to its convenience, allowing guests to enjoy the amenities at their leisure.
Some minor issues were noted, such as occasional noise in the spa pool and occasional defects with the jacuzzi and ice features. However, these shortcomings do not significantly detract from the overall positive impressions.
The hotel's well-being space, inclusive of the spa, pool and relaxation areas, has left a lasting impression on many visitors, providing a serene escape within the hotel's modern confines. With its excellent spa treatments and well-maintained facilities, Le Grand Hôtel Le Touquet-Paris-Plage is a top choice for travelers seeking relaxation and rejuvenation.
The gym at Le Grand Hôtel Le Touquet-Paris-Plage offers a clean and freely accessible cardio room, providing guests with an opportunity to maintain their fitness routines. The gym and pool facilities overall received positive feedback for being good and readily available. However, several guests noted that the gym area is quite small, somewhat outdated and not very well-equipped, particularly in terms of weight options. Additionally, the fitness room is limited to two people without a clear reservation system, which may affect convenience during peak times. Overall, while functional, it might not meet the expectations of those looking for a comprehensive workout facility.
The pool area at Le Grand Hôtel Le Touquet-Paris-Plage receives high praise from guests for its cleanliness, size and overall ambiance. Guests frequently describe the pool as very good, superb and attractive with many appreciating the heated feature and the additional spa facilities including the Jacuzzi, infrared sauna and steam room, which further enhance the relaxation experience.
The pool is reportedly quite spacious and well-maintained, providing a secure and pleasant environment. It is also noted to be perfect for a relaxing swim or to simply unwind by the deck, which is cleaned daily. Guests particularly enjoy the massaging jets and find the pool complex to be well-designed and comfortable.
However, a recurring point of criticism is that the pool water tends to be on the colder side with several reviews mentioning it felt frigid or too cold for comfort. Despite this, many guests still found the pool area enjoyable and praised its quality and services.
Overall, Le Grand Hôtel's pool and spa facilities contribute significantly to the positive experience, making them a noteworthy feature of the hotel despite minor temperature concerns.
Le Grand Hôtel Le Touquet-Paris-Plage offers a range of parking options for its guests with numerous reviews highlighting the availability of free parking, which many found to be a stress-free and secure convenience. The hotel's parking facilities are appreciated for their ample and spacious areas, making parking very satisfactory for most visitors. Additionally, the hotel caters to dog owners with its ample car parking space, further adding to its appeal.
However, the parking experience is not entirely without issues. Some guests noted that the number of parking spaces is limited with occasional difficulty finding a spot. There are no reserved spaces specifically for hotel guests and the lack of an efficient valet service was pointed out as a drawback. Additionally, the auxiliary parking areas have room for improvement, as their current state has been described as unsatisfactory.
A secured parking option is available, which several guests appreciated for the peace of mind it offers. However, the overall size of the parking lot and the tightness of some spaces did attract criticism, as did the noise associated with the parking area. Guests driving electric vehicles may find the lack of adequate charging outlets frustrating, as the existing ones are often occupied by non-electric cars.
In summary, while the free and secure parking is a significant perk, potential guests should be aware of the occasional challenges related to space availability and specific utility features.
The reviews highlight that Le Grand Hôtel Le Touquet-Paris-Plage offers convenient and complimentary parking equipped with electric vehicle charging stations. This thoughtful amenity includes four dedicated EV charging spots with several guests mentioning the availability of charging points. While a few noted issues with specific chargers, the overall sentiment reflects a positive acknowledgment of the hotel's effort to accommodate electric vehicle users. Visitors appreciate the option, even if they haven't personally used the service, as it underscores the hotel's commitment to providing modern conveniences.
Le Grand Hôtel Le Touquet-Paris-Plage offers a family-friendly environment that has received high praise for its activities catered towards children. The kids club stands out as a highlight with many guests expressing their gratitude and noting how much their children loved and enjoyed it. The hotel features a nice swimming pool and an arcade zone that has been described as very nice, adding to the array of kid-friendly amenities available. The duplex rooms are particularly convenient for families and guests have commented on the good family rooms and overall family-friendly accommodation.
A thoughtful personalized welcome for children contributes to their sense of feeling special and welcomed. Breakfast is another enjoyable experience for kids, who reportedly love it. While there was an isolated mention of meals not being wholly suitable for children and a suggestion for on-demand childcare implementation, the overall reception is positive.
The hotel also offers a child-friendly pool and even a jacuzzi that kids seem to love. Despite one comment about too many children at the spa, it remains a great place for a small family weekend. The personalized approach and variety of activities make it a good choice for families looking to enjoy a relaxing and enjoyable stay together.
Le Grand Hôtel Le Touquet-Paris-Plage has received mixed reviews regarding its four-star rating, facilities and services. While some guests find the hotel worthy of its four-star rating and praise the spa and relaxation facilities, many others express disappointment, stating that it does not meet typical four-star standards. Common criticisms include outdated and poorly maintained rooms, subpar furniture, old-fashioned and degraded bathroom areas and a general lack of cleanliness. Guests also report issues with basic amenities and higher-than-expected prices. Several reviewers mention that the hotel's facilities and overall condition are in need of a significant renovation to match the four-star classification. Despite some positive comments, the majority of feedback indicates that improvements are necessary for the hotel to truly live up to its four-star status.
Le Grand Hôtel Le Touquet-Paris-Plage provides a comfortable and efficient experience for business travelers. The hotel is noted for its very good business travel accommodations and the presence of well-equipped meeting spaces and conference rooms. Guests appreciate the good service tailored for business stays, alongside the excellent room service, which contributes to a comfortable business environment.
Competent and friendly staff further enhance the overall experience, making the stays enjoyable despite the business agenda. Additional facilities like EV charging are available, accommodating modern needs for business travelers. However, availability of facilities such as the swimming pool might be limited for business schedules and there are occasional issues such as missing batteries in TV remotes. Despite considering alternative cheaper hotels, guests find value in the services offered, ensuring their stay at Le Grand Hôtel Le Touquet-Paris-Plage is beneficial for business purposes.
Le Grand Hôtel Le Touquet-Paris-Plage offers a mix of accessibility features for guests with disabilities, though there is room for improvement. The hotel boasts good elevator access to the spa and provides secure and convenient parking options. It is described as fully accessible with easy access for disabled guests and handicap rooms equipped with easy-to-use facilities.
However, some guests noted that the hotel could enhance its accessibility by adding a simple ramp on the main level, as currently, guests need to navigate a slope to the lower level. Other room features, like the height of the towel rack and the lack of bathrobes in the wellness area, require attention to better serve disabled guests.
The absence of a notebook on the desk and the difficulty in booking restaurants, which were fully booked during some stays, could also pose challenges. Despite being aimed at the general public, more focus on specific accessible room features could elevate the experience for guests with disabilities. Overall, while the hotel is accessible and convenient, attention to these details would significantly enhance the experience.
Le Grand Hôtel Le Touquet-Paris-Plage features a heated pool that guests frequently highlight as a fantastic amenity, particularly within the spa area. Despite its appeal, some guests have noted issues such as the pool being either too hot or not functioning properly. However, when operational, the heated pool area provides a great relaxation spot. Guests also appreciate the availability of a heated private pool, though feedback suggests the hotel should improve temperature control to enhance the overall experience.
The indoor pool at Le Grand Hôtel Le Touquet-Paris-Plage is a notable feature, described as both large and heated, making it a favorable spot for guests seeking relaxation and wellness. The area also includes a jacuzzi, adding to the overall spa-like environment. Visitors appreciate the spaciousness and warmth of the pool, which enhances their leisure experience. The hotel offers free swimming lessons, providing an added benefit for those looking to improve their swimming skills. Although the pool has limited hours, closing at 7pm, it remains a remarkable facility that many guests enjoy during their stay.
Le Grand Hôtel Le Touquet-Paris-Plage offers an exceptional stay defined by its luxurious ambiance and elegant decor. With a classy and modern European feel, the hotel goes beyond expectations, enveloping guests in a comfortable and serene environment. The spacious rooms and overall decor exude a sense of grandeur, complete with magnificent touches that elevate the experience. Known for its superb high-class standards, it promises a memorable stay that's truly worth its 4-star rating. Whether for an incentive trip or a leisurely escape, the accessible yet opulent luxury of this establishment comes highly recommended. The hotel's luxurious details and atmosphere make it a perfect choice for anyone seeking both comfort and splendor.
Le Grand Hôtel Le Touquet-Paris-Plage offers an idyllic setting for a romantic escape. Guests frequently describe their stays as perfect for romantic weekends with beautiful rooms and stunning views that set the scene for memorable moments. The hotel's ambiance is consistently highlighted as romantic and charming, making it an ideal choice for couples looking to relax and unwind together. Many have celebrated significant occasions here, including engagements, finding the romantic atmosphere of the hotel to be a dream come true. The overall experience is enhanced by thoughtful touches such as spa breaks and exquisite dining options, culminating in beautifully organized romantic evenings. For those seeking a magical getaway with a loved one, this hotel delivers a seamless blend of luxury and romance.
Le Grand Hôtel Le Touquet-Paris-Plage is praised for its dog-friendly atmosphere, creating a welcoming environment for guests traveling with canine companions. The hotel stands out for its inclusive dog policy, allowing dogs throughout the building and making it clear that dogs are genuinely welcome. Guests appreciate the seamless integration of pets into their stays with dogs being comfortable and well-accommodated. The hotel even permits dogs in the restaurant area, enhancing the convenience for pet owners. Overall, the hotel successfully creates a pet-friendly space, making it an appealing choice for travelers with dogs.
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Location
Despite being slightly removed from the busy town center—approximately a 15-minute walk—visitors appreciate the balance it strikes between accessibility and tranquility. The quiet environment is perfect for those looking to disconnect and enjoy the natural surroundings. The hotel's architecture and beautifully designed interiors further enhance its appeal, rendering it a picturesque retreat.
While some guests find the distance to the town center a bit of a walk, others view it as a pleasant stroll through a peaceful area, emphasizing the hotel's suitability for nature lovers and those who enjoy walking. Ample parking facilities and easy access to town make it a practical choice for travelers with cars and its proximity to various shops and the seaside ensures that essential amenities are close by.
Overall, the location of 'Le Grand Hôtel Le Touquet-Paris-Plage' is highly praised for striking a perfect balance between tranquility and convenience, making it a favored option for visitors to Le Touquet who value both calm and accessibility.
Breakfast
Despite this acclaim, some guests feel the cost of the breakfast is disproportionately high. Terms such as very expensive, exorbitant and extortionate suggest that while the breakfast is satisfying in terms of quality and variety, its price tag of around €25 to €32 per person per day is not always seen as good value. This sentiment is echoed by several reviews pointing out that cheaper alternatives with similar or even fresher options are available elsewhere.
A few minor negative points also surfaced, such as cold bacon and eggs, limited fruit juice options and occasional issues with the coffee service. There were also comments on the ambiance in the breakfast area with some finding it too busy or the tables too close together.
Overall, while the hotel’s breakfast is highly regarded for its quality and variety, the cost may be a deterrent for some guests who feel it does not offer competitive value.
Dinner
While the majority of feedback is overwhelmingly positive, some guests did note issues such as long waiting times, rushed service and occasional average dishes. A few diners experienced inconsistencies in service quality with comments on both the attentive and fair service levels. Additionally, there was an unfortunate mention of sewage odors affecting the basement-located restaurant area.
Despite these occasional downsides, the restaurant's value for money, refined cuisine and lovely bar area contribute to its favorable reputation. Guests especially enjoyed the brasserie’s menu and the bar's cocktail offerings, often mentioning pleasant and helpful staff. Whether dining in the gourmet restaurant or opting for more casual bistro-style meals, visitors to Le Grand Hôtel Le Touquet-Paris-Plage are likely to have a memorable culinary experience.
Rooms
However, reviews often describe the decor and facilities as outdated with several guests pointing out that the rooms, especially those on the 4th floor, are in dire need of renovation. Common complaints include small room sizes, poor lighting and worn-out furniture and curtains. Bathrooms particularly seem to suffer from neglect with mentions of broken tiles, mold and general dilapidation.
While the cleanliness of the rooms is repeatedly confirmed, many reviews indicate that the overall condition isn't up to a 4-star standard with issues such as stained carpets, cracked paint and faulty fixtures being common. Some guests also express dissatisfaction with the lack of response from the staff when problems are reported.
In summary, while the hotel does offer some beautiful, comfortable and spacious rooms, the overall experience is marred by outdated decor, insufficient maintenance and small room sizes. Potential visitors might want to ensure they secure one of the renovated rooms to enjoy a stay that aligns more closely with the hotel's star rating.
Beds
Cleanliness
However, the feedback isn't universally positive. Some guests have noted issues such as stained carpets, dusty rooms and outdated bathrooms with visible limescale and mold. There are mentions of dirty joints in showers, visible mold from condensation on windows and a general lack of external cleaning which detracts from the overall appeal for certain guests. Specific concerns include stained carpets in bedrooms and hallways, peeling paint and carpets with brown stains.
In summary, while many guests found the cleanliness of the hotel to be impeccable and stylish, a segment of reviews indicates there are areas that need more rigorous attention to maintain the high standards expected by all visitors.
Staff
The reception and restaurant staff, in particular, stand out for their efficiency and excellent customer service. The headwaiter and the bar staff are often singled out for their professionalism and friendliness. Guests also commend the thoughtful and responsive behavior of the staff, especially on special occasions like birthdays.
However, a few reviews indicate that service can be inconsistent with occasional mentions of unwelcoming or unresponsive staff, particularly at reception. Despite these few negative comments, the overwhelming majority of feedback emphasizes the high quality of service and the positive interactions with the hotel team. The general consensus remains that the staff's attentive and friendly nature significantly contributes to the overall pleasant experience at the hotel.
Wi-Fi
Spa
Guests have particularly enjoyed the massage treatments, highlighting their high quality. The spa's cleanliness and modern aesthetic further enhance the relaxing experience, making it easy for guests to unwind. The spa's accessibility and extended hours add to its convenience, allowing guests to enjoy the amenities at their leisure.
Some minor issues were noted, such as occasional noise in the spa pool and occasional defects with the jacuzzi and ice features. However, these shortcomings do not significantly detract from the overall positive impressions.
The hotel's well-being space, inclusive of the spa, pool and relaxation areas, has left a lasting impression on many visitors, providing a serene escape within the hotel's modern confines. With its excellent spa treatments and well-maintained facilities, Le Grand Hôtel Le Touquet-Paris-Plage is a top choice for travelers seeking relaxation and rejuvenation.
Gym
Pool
The pool is reportedly quite spacious and well-maintained, providing a secure and pleasant environment. It is also noted to be perfect for a relaxing swim or to simply unwind by the deck, which is cleaned daily. Guests particularly enjoy the massaging jets and find the pool complex to be well-designed and comfortable.
However, a recurring point of criticism is that the pool water tends to be on the colder side with several reviews mentioning it felt frigid or too cold for comfort. Despite this, many guests still found the pool area enjoyable and praised its quality and services.
Overall, Le Grand Hôtel's pool and spa facilities contribute significantly to the positive experience, making them a noteworthy feature of the hotel despite minor temperature concerns.
Parking
However, the parking experience is not entirely without issues. Some guests noted that the number of parking spaces is limited with occasional difficulty finding a spot. There are no reserved spaces specifically for hotel guests and the lack of an efficient valet service was pointed out as a drawback. Additionally, the auxiliary parking areas have room for improvement, as their current state has been described as unsatisfactory.
A secured parking option is available, which several guests appreciated for the peace of mind it offers. However, the overall size of the parking lot and the tightness of some spaces did attract criticism, as did the noise associated with the parking area. Guests driving electric vehicles may find the lack of adequate charging outlets frustrating, as the existing ones are often occupied by non-electric cars.
In summary, while the free and secure parking is a significant perk, potential guests should be aware of the occasional challenges related to space availability and specific utility features.
EV charging stations
Family
A thoughtful personalized welcome for children contributes to their sense of feeling special and welcomed. Breakfast is another enjoyable experience for kids, who reportedly love it. While there was an isolated mention of meals not being wholly suitable for children and a suggestion for on-demand childcare implementation, the overall reception is positive.
The hotel also offers a child-friendly pool and even a jacuzzi that kids seem to love. Despite one comment about too many children at the spa, it remains a great place for a small family weekend. The personalized approach and variety of activities make it a good choice for families looking to enjoy a relaxing and enjoyable stay together.
4 Star
Business
Competent and friendly staff further enhance the overall experience, making the stays enjoyable despite the business agenda. Additional facilities like EV charging are available, accommodating modern needs for business travelers. However, availability of facilities such as the swimming pool might be limited for business schedules and there are occasional issues such as missing batteries in TV remotes. Despite considering alternative cheaper hotels, guests find value in the services offered, ensuring their stay at Le Grand Hôtel Le Touquet-Paris-Plage is beneficial for business purposes.
Accessible
However, some guests noted that the hotel could enhance its accessibility by adding a simple ramp on the main level, as currently, guests need to navigate a slope to the lower level. Other room features, like the height of the towel rack and the lack of bathrobes in the wellness area, require attention to better serve disabled guests.
The absence of a notebook on the desk and the difficulty in booking restaurants, which were fully booked during some stays, could also pose challenges. Despite being aimed at the general public, more focus on specific accessible room features could elevate the experience for guests with disabilities. Overall, while the hotel is accessible and convenient, attention to these details would significantly enhance the experience.
Heated Pool
Indoor Pool
Luxury
Romantic
Dog Friendly
Yes, Le Grand Hôtel Le Touquet-Paris-Plage has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Le Grand Hôtel Le Touquet-Paris-Plage.
Yes, Le Grand Hôtel Le Touquet-Paris-Plage welcomes dogs.
Yes, parking facilities are available at Le Grand Hôtel Le Touquet-Paris-Plage.
Yes, Le Grand Hôtel Le Touquet-Paris-Plage has a gym.
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