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Summary of reviewsCapsule Hotel - Lucerne TheLAB, located in the heart of Lucerne, receives widespread praise from its guests for its strategic and convenient placement. Within a short 10-minute walk from the central train station, the hotel offers easy access to top attractions like Chapel Bridge, the old town and the lakefront. Its location is ideal for both sightseeing and transportation with public transit, supermarkets and lively bars and restaurants all nearby.
Guests are especially impressed with the innovative capsule-themed rooms. The capsules are noted for their spaciousness, cleanliness and well-thought-out design, providing privacy, soundproofing and comfort. Each capsule features climate control, clean bedding, adjustable lighting and plenty of power outlets, ensuring a practical and cozy stay. The common facilities, including rest areas and bathrooms, are also well-maintained and clean, adding to the hotel's welcoming atmosphere.
Despite some minor issues like the steepness of ladders for upper capsules and occasional warmth inside the capsules, the overall experience remains positive. The automated check-in process is generally smooth and user-friendly, allowing for easy access without the need for staff assistance. Most guests found the property to be clean and well-maintained with spotless facilities and generally satisfactory bathrooms, despite some isolated complaints about cleanliness in shared facilities.
The staff at Capsule Hotel - Lucerne TheLAB are frequently praised for their friendliness and helpfulness with quick response times and effective communication, even though there is no in-person reception. Valentina and Julia are specifically mentioned for their exemplary support. Most guests appreciate the clear instructions provided for self check-in, although some felt isolated due to the lack of direct interaction with other guests and the minimal staff presence.
The hotel's Wi-Fi service receives mixed reviews with the connection often described as strong and reliable. However, some guests experienced intermittent issues or found the Wi-Fi slow to respond. Despite these occasional connectivity problems, those who managed to connect generally found the Wi-Fi satisfactory.
The hotel also offers a mixed nightlife experience. Its central location provides excellent public transport connectivity and access to vibrant nightlife options. However, the area around the hotel is generally quiet at night, offering a peaceful retreat. Some guests did mention disruptive behavior from intoxicated individuals and occasional security concerns.
Finally, the hotel's beds receive high praise for their comfort, cleanliness and quietness. Guests appreciate the large, private beds with comfortable mattresses, clean bedding and good ventilation, ensuring a restful night's sleep. Minor comments on needed improvements are overshadowed by the general consensus that the beds are a highlight of the stay.
Overall, Capsule Hotel - Lucerne TheLAB stands out for its combination of privacy, comfort and innovative design, making it a highly recommended choice for travelers seeking a modern and convenient stay in Lucerne.
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Capsule Hotel near Nightlife Spots
Capsule Hotel with Free Wi-Fi
