De Luxe Aparthotel
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Summary of reviewsDe Luxe Aparthotel receives high praise for its prime location, conveniently close to the train station, city center and various amenities like restaurants, shops and attractions such as De Montfort Hall. Guests appreciate the ease of access to transport links and the quiet yet central setting, which contributes to a comfortable stay. The simple check-in process with pin codes and responsive staff further enhance the guest experience. Free nearby parking and good value for money add to the appeal of the accommodation.
The rooms themselves are noted for their modern decor and cleanliness upon arrival with guests finding the check-in process straightforward and appreciating the quiet atmosphere. However, there are recurring concerns about room sizes being smaller than expected, cleanliness inconsistencies and maintenance issues such as broken blinds and leaking roofs. Despite these drawbacks, some guests felt that their stay surpassed expectations, particularly those who valued the central location and stylish decor.
Cleanliness is a mixed aspect with positive remarks about some areas being extremely clean and well-maintained. Conversely, significant issues like dirty bed sheets, towels and shower cubicles, alongside broken fixtures, highlight a need for improved cleaning standards and maintenance.
Staff at De Luxe Aparthotel are frequently commended for their attentiveness, responsiveness and willingness to accommodate guests' needs. The team's friendliness and helpfulness, particularly the owner, contribute positively to the overall guest experience despite occasional mentions of unavailability.
Opinions on the beds vary with some guests finding them very comfortable and homely, while others report issues such as saggy or rough mattresses and unstable bed frames. Bedding conditions also appear inconsistent with a few complaints about crumbs and worn sheets.
In summary, De Luxe Aparthotel is well-situated for exploring the city, offering modern decor and a quiet environment. While there are some concerns regarding room size, cleanliness and maintenance, the attentive staff and overall convenience make it a practical choice for many visitors.
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The rooms themselves are noted for their modern decor and cleanliness upon arrival with guests finding the check-in process straightforward and appreciating the quiet atmosphere. However, there are recurring concerns about room sizes being smaller than expected, cleanliness inconsistencies and maintenance issues such as broken blinds and leaking roofs. Despite these drawbacks, some guests felt that their stay surpassed expectations, particularly those who valued the central location and stylish decor.
Cleanliness is a mixed aspect with positive remarks about some areas being extremely clean and well-maintained. Conversely, significant issues like dirty bed sheets, towels and shower cubicles, alongside broken fixtures, highlight a need for improved cleaning standards and maintenance.
Staff at De Luxe Aparthotel are frequently commended for their attentiveness, responsiveness and willingness to accommodate guests' needs. The team's friendliness and helpfulness, particularly the owner, contribute positively to the overall guest experience despite occasional mentions of unavailability.
Opinions on the beds vary with some guests finding them very comfortable and homely, while others report issues such as saggy or rough mattresses and unstable bed frames. Bedding conditions also appear inconsistent with a few complaints about crumbs and worn sheets.
In summary, De Luxe Aparthotel is well-situated for exploring the city, offering modern decor and a quiet environment. While there are some concerns regarding room size, cleanliness and maintenance, the attentive staff and overall convenience make it a practical choice for many visitors.
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Guest Reviews
De Luxe Aparthotel is highly praised for its location, being conveniently situated near the train station and the city center. Guests repeatedly mention the hotel's proximity to local amenities, attractions and transport links, making it an ideal choice for exploring the area. Many reviews highlight the ease of access to restaurants, shops and even specific attractions like De Montfort Hall. The central yet relatively quiet setting ensures a comfortable stay with various mentions of both the quietness and the general cleanliness of the accommodation. Additionally, aspects such as the simple check-in process and responsive staff, even though check-in is by pin code, contribute positively to the overall guest experience. The free parking available nearby and the value for money are also appreciated by guests, underlining De Luxe Aparthotel as a well-situated and practical choice for visitors.
The 'De Luxe Aparthotel' offers a mixed experience for its guests. On the positive side, many reviewers found the location to be very central, making it convenient for accessing the city center on foot. Several guests noted that the rooms were clean with modern decor and they were pleased with how the bed looked neat upon arrival. Check-in was described as straightforward with a code provided in advance and some guests appreciated the quiet atmosphere, not being disturbed by noise from other residents.
However, the reviews highlight several areas needing improvement. The size of the rooms was a common concern with many finding them much smaller than expected and not matching the pictures on the website. Cleanliness seemed inconsistent with reports of dirty bed sheets, pillowcases and even utensils like the coffee spoon. Maintenance issues were also noted, including broken blinds, a wobbly bed frame and instances of water leaking from the roof. Some guests found it difficult to locate their rooms and had trouble operating the key code.
While some guests were satisfied with their stay and found the accommodations better than expected, others felt that the facilities could use significant updates, especially given the price paid. Overall, the 'De Luxe Aparthotel' may appeal to those prioritizing location and modern decor, but prospective guests might want to manage their expectations regarding room size and cleanliness.
At De Luxe Aparthotel, guest opinions on the beds appear mixed. Some guests found the beds to be very comfortable, providing a homely and comfortable experience. Others noted that the beds were decent and relatively comfortable. However, several reviews mentioned issues such as uncomfortable mattresses with some describing them as very saggy, thin or rough. The bed frames also seemed problematic for some, described as wobbly, unstable or even broken. Additionally, bedding conditions varied with some guests pointing out worn or improperly sized fitted sheets and occasionally, the presence of crumbs and bits of food was an issue. Despite these concerns, there were positive remarks about the bedding and the overall comfort for some guests.
The cleanliness of De Luxe Aparthotel appears to be a point of contention among guests. While some reviews highlight that the apartment looked clean and others described the space as well-cleaned and extremely clean, contrasting opinions mention significant issues. Complaints about dirty bed sheets, unclean towels, a dirty shower cubicle and significantly dusty areas suggest inconsistency in the hotel's cleaning standards. Additionally, some guests remarked on broken fixtures, such as blinds and a mirror, as well as a leaking roof, further detracting from the overall stay experience. Despite some positive comments about a very clean and modern decor that felt like home, the recurring negative feedback on cleaning and maintenance issues underscores the need for improvement in these areas.
The De Luxe Aparthotel boasts highly attentive and responsive staff who excel in communication both online and over the phone. Guests frequently highlight the friendliness and helpfulness of the team with many noting their willingness to accommodate extra requests. The owner is specifically mentioned as being particularly helpful, contributing to a good level of service overall. While there was a mention of staff not always being available, the general consensus points to excellent customer service and a polite, accommodating attitude from the hotel's personnel.
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Location
Rooms
However, the reviews highlight several areas needing improvement. The size of the rooms was a common concern with many finding them much smaller than expected and not matching the pictures on the website. Cleanliness seemed inconsistent with reports of dirty bed sheets, pillowcases and even utensils like the coffee spoon. Maintenance issues were also noted, including broken blinds, a wobbly bed frame and instances of water leaking from the roof. Some guests found it difficult to locate their rooms and had trouble operating the key code.
While some guests were satisfied with their stay and found the accommodations better than expected, others felt that the facilities could use significant updates, especially given the price paid. Overall, the 'De Luxe Aparthotel' may appeal to those prioritizing location and modern decor, but prospective guests might want to manage their expectations regarding room size and cleanliness.
Beds
Cleanliness
Staff
No, De Luxe Aparthotel doesn't have any pool.
No, a spa isn't available at De Luxe Aparthotel.
No, De Luxe Aparthotel doesn't allow dogs.
No, parking facilities aren't available at De Luxe Aparthotel.
No, De Luxe Aparthotel doesn't have a gym.
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