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Summary of reviewsPH Hostel Liverpool stands out positively in several key areas, starting with its highly praised location. The hostel is lauded for its central, convenient placement, making it an ideal headquarters for exploring Liverpool’s main attractions, shops, restaurants and nightlife. The close proximity to public transport, such as Liverpool Lime Street Station and bus stops, enhances its appeal for travelers seeking both convenience and comfort. Despite being in a bustling area, the hostel also manages to offer a relatively quiet environment, conducive to restful sleep.
The staff at PH Hostel Liverpool consistently earn high marks for their friendliness and helpfulness. Their welcoming and accommodating nature, from the reception team to the bar and breakfast staff, contributes significantly to a positive and enjoyable stay. Specific employees, like Sonny and Denise, are often singled out for their exceptional service, further elevating the overall guest experience.
The hostel also garners positive feedback for its beds, which are typically described as comfortable, clean and cozy. Many guests appreciate the added privacy provided by curtains around the beds. Room cleanliness receives a mix of reviews, but many guests report their rooms as clean and comfortable with well-decorated interiors that contribute to a reasonable budget-friendly option for short stays.
Guests also appreciate the hostel's historic architecture with its charming period features adding to the unique atmosphere. The hostel's setting in a beautiful, old building, formerly a boarding school and YMCA, gives it an appealing character.
Breakfast at PH Hostel Liverpool, however, receives mixed reviews. While many guests enjoy the delicious and high-quality offerings, particularly the full English breakfast, others report inconsistencies such as cold food, limited options and occasional cancellations without prior notification. This leaves the breakfast experience somewhat unpredictable.
Internet connectivity is another area with varied feedback. While some guests report reliable and strong wifi in certain areas, others experience weak or nonexistent signals, particularly on higher floors and common areas, leading to an inconsistent experience.
Finally, while the hostel positions itself as a four-star establishment, the amenities and overall experience are noted to align more closely with a well-maintained hostel rather than a luxury hotel. Some guests feel that the value does not match the cost, given the lack of typical four-star amenities such as soap, shampoo and TV.
In summary, PH Hostel Liverpool is celebrated for its prime location, friendly staff, comfortable beds and historical charm. While breakfast and wifi experiences are mixed and some amenities fall short of four-star standards, the hostel remains a popular choice for travelers looking for a strategic and pleasant accommodation option in the heart of Liverpool. Show more
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Categories
Historic Hostel
Hostel Taking Steps Towards Sustainability
Dog Friendly Hostel
Hostel near Nightlife Spots
Cheap Hostel
Accessible Hostel
3-Star Hostel
Room Types
Standard Queen Room It’s a classic for a reason: affordable, cosy, and personal. Our Standard Room is perfect for two guests, it’s a relaxed environment for unwinding in complete privacy.
Bed in 4-Bed Dormitory RoomThis single bed in dormitory room comes with access to a shared bathroom.
Bed in 6-Bed Dormitory RoomThis single bed in dormitory room comes with access to a shared bathroom.
Bed in 8-Bed Dormitory RoomThe comfortable dormitory room features bunk beds and a shared en suite bathroom with shower. Bed linen is provided and towels can be hired for a small cost.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area. The unit offers 1 bed.
Bed in 10-Bed Mixed Dormitory RoomRooms are 25 square metres.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Bed in 6-Bed Female Dormitory Room
Guest Reviews
7.2
Good
Location
PH Hostel Liverpool receives high praise for its location from guests, frequently being described as perfect, convenient and central. Positioned within walking distance of Liverpool's main attractions, including the city centre, train stations like Liverpool Lime Street and bus stations, the hostel proves to be an ideal spot for exploring the city. The location is especially celebrated for its proximity to a variety of shops, restaurants, bars and tourist hotspots, making it incredibly convenient for both daytime activities and nightlife.
Guests also find the hostel’s setting to be quiet enough for restful sleep despite its central position. Many reviews highlight the ease of access to key areas and point out how it serves as a perfect base for activities such as shopping, night outs and sightseeing. With superb connectivity to public transport and major tourist attractions just a short walk away, PH Hostel Liverpool stands out as a strategically placed accommodation option in the heart of the city. The friendly and helpful staff further enhance the experience, making it a favored choice among travelers seeking both convenience and comfort.
Breakfast
PH Hostel Liverpool has received mixed reviews regarding its breakfast offerings. On the positive side, many guests praised the breakfast for being very delicious, enjoyable and of high quality with some highlighting the full English breakfast as particularly satisfying. The staff, particularly Veral and Denise, received commendation for their excellent service during breakfast. Guests appreciated the variety of breakfast choices and the chilled atmosphere of the dining area.
However, there were notable criticisms as well. Some guests reported not receiving breakfast despite it being included in their booking with no advance notification from the hotel. Others felt the breakfast was overpriced and lacked proper value with limited or uninspiring options like a continental breakfast. Issues such as cold food, slow service and occasional cancellations added to the dissatisfaction. Overall, while some found the breakfast to be exceptional, others felt it left much to be desired, leading to a rather inconsistent experience.
Rooms
PH Hostel Liverpool offers an eclectic mix of room experiences, ranging from positive notes such as cleanliness and comfort to some less favorable observations. The rooms, frequently described as small, are generally clean and adequate for a short stay. Many guests found the beds comfortable, the rooms well-decorated and appreciated the central location. Unique and quirky decor often adds charm and the newer, well-maintained beds helped ensure a good night's sleep.
However, numerous reviews highlight the lack of space and basic amenities. Issues like non-functional heating, thin walls and occasional dirtiness in certain rooms and bathrooms were prevalent. Some guests noted that the rooms did not meet their expectations based on the online pictures. Additionally, the absence of TVs, closets and tea/coffee facilities were commonly cited drawbacks.
Despite some noted deficiencies, the hostel seems to provide a satisfactory, budget-friendly option for travelers. While some rooms require more maintenance and soundproofing, the clean, secure and centrally located accommodations generally cater to the needs of most visitors.
Beds
PH Hostel Liverpool receives mixed feedback on their beds, but positive sentiments prevail. Guests frequently highlight the cleanliness, comfort and warmth of the beds, praising them as very comfortable, clean and cozy. Beds often come with curtains for added privacy, enhancing the overall hostel experience. Many reviews mention that the mattresses are surprisingly comfortable with some describing them as the best they have experienced in a dormitory setting.
However, the hostel could benefit from addressing some issues noted by guests. There are mentions of dusty headboards, stained or smelly bedsheets and saggy or lumpy mattresses. Some beds were described as short, creaky or lacking proper support, leading to discomfort. Despite these concerns, the general consensus is that the beds provide a good level of comfort and cleanliness, particularly for those used to hostel accommodations.
Cleanliness
While the cleanliness of PH Hostel Liverpool has received mixed feedback, the positive remarks highlight a generally satisfactory experience for many guests. Numerous reviews emphasize rooms as clean and comfortable with instances of fresh, clean bed linen and properly maintained common areas. The cleaning staff were often noted for their promptness and courteousness, contributing to areas such as bathrooms and kitchens being perceived as clean. Additionally, some reviews specifically mention that the hostel and individual rooms were very clean, tidy and even spotless, indicating diligent, regular cleaning.
However, the negative feedback should not be overlooked. Several reviews pointed out dust, stained linens and dirty bathrooms with some mentioning mold and unpleasant odors. Incidents of insufficient cleaning and maintenance were also highlighted, such as hair on bedding, dusty corners and uncleaned common areas, suggesting inconsistent cleaning standards. There were also mentions of broken fixtures and the outdated state of some facilities.
In summary, while PH Hostel Liverpool generally maintains a reasonable standard of cleanliness with many guests finding their stays pleasant and comfortable, there are significant areas needing improvement to ensure a consistently clean environment throughout the property.
Staff
At PH Hostel Liverpool, the staff consistently shines with their friendliness and helpfulness. Guests frequently commend the staff for being welcoming, accommodating and always on hand to assist with questions or provide guidance. The reception team, in particular, is noted for their politeness and professionalism with many guests highlighting the exceptional service received from individuals like Sonny and Denise, who go out of their way to ensure a pleasant stay.
Even during the night shifts, the staff maintains a high level of courtesy and attentiveness. The bar and restaurant staff are equally praised for their friendliness and efficiency, adding to the overall warm atmosphere of the hostel. The breakfast staff also receives positive feedback for their pleasant demeanor and helpfulness.
There are occasional mentions of less favorable experiences, such as unhelpful or disinterested receptionists. However, these instances are overshadowed by the overwhelming positivity toward the staff's friendliness and their willingness to assist.
Overall, the welcoming and supportive environment created by the staff at PH Hostel Liverpool is a standout feature, making guests feel right at home. Whether it's the cheerful greetings from the front desk or the accommodating service at the bar, the staff's friendliness and professionalism contribute significantly to a positive and enjoyable stay.
Wi-Fi
The wifi experience at PH Hostel Liverpool has received mixed reviews, though positive comments highlight some strengths. Guests have noted that the wifi connection in certain areas, particularly within rooms and other common spaces, was generally reliable and strong. Phrases like very good WiFi, good WiFi and amazing WiFi underscore the effectiveness of the internet in select parts of the hostel. The Wi-Fi was found to be very good and sufficient enough to connect from multiple devices.
However, there are contrasting reports about the inconsistency and limitations of the wifi. Several guests pointed out issues such as weak or non-existent signals in specific areas, including upper floors and lounge spaces. The connection was often described as intermittent and unreliable, particularly in public areas and higher floors. Some rooms lacked internet access altogether, resulting in difficulty connecting mobile and laptop devices in these spots.
Despite these inconsistencies, positive remarks about particular zones throwing up good connectivity shine through. Overall, while the hostel provides free wifi, its performance can vastly differ depending on where you are within the building.
Nightlife
Nestled within the vibrant heart of Liverpool, PH Hostel Liverpool offers a prime location for nightlife enthusiasts. The hostel's proximity to top nightlife spots, pubs, bars and clubs make it a haven for party-goers. Positioned close to the iconic Concert Square, it provides easy access to the city's bustling night scene and is perfect for those seeking an evening of excitement. The environment around the hostel fosters a fun atmosphere, particularly on weekends when the energy of lively Liverpool revelers is palpable.
However, this centrality comes with its fair share of nocturnal disturbances. The noise from nearby bars and nightclubs, along with the occasional construction work, can be overwhelming for guests seeking a quiet night's sleep. The corridor activity and loud behavior of other guests often add to the nighttime clamor. Despite these interruptions, the hostel's vibrant feel and steady stream of nightly activities contribute to its allure for social and outgoing travelers.
The reception area, described as very Instagrammable, sets a welcoming tone for visitors. In the midst of the city’s nightlife area, PH Hostel is a fitting choice for those eager to immerse themselves in Liverpool’s dynamic party scene and enjoy the convenience of being a short walk away from various entertainment options.
4 Star
PH Hostel Liverpool presents a unique fusion of hotel and hostel elements, situated in a convenient location. Despite this prime spot, some guests feel that the experience doesn't justify the cost, especially considering the four-star rating it claims. The establishment appears to fall short of typical four-star standards, lacking amenities such as soap, shampoo, TV, radio and tea or coffee services, reminiscent more of a basic hostel than a luxury hotel.
The check-in process has been critiqued for disorganization and delays, although staff efforts to address these issues are noted. The setup is described as clean and well-maintained, yet it doesn't align with the expected luxury of a four-star experience. Guests who have stayed in other four-star hotels find the comparison lacking, as the overall offering feels more suited to bohemian backpackers than traditional hotel guests, occasionally implying that even camping could offer a more luxurious stay.
In summary, while PH Hostel Liverpool may present itself as a four-star establishment, the actual experience and amenities align more closely with a simple, well-kept hostel, leaving some guests feeling that the price point does not match the value received.
Accessible
PH Hostel Liverpool offers a relatively accessible stay for guests with disabilities, featuring easy access and a central location. The property is well-placed for individuals with mobility challenges and is straightforward to reach. A lift is available, although it accommodates only three people and does not adequately cater to wheelchair users, as it is too small. For wheelchair users, the lift only allows entry if the wheelchair is folded up, which may present some inconvenience.
Historic
PH Hostel Liverpool is housed in a beautiful, historic building, formerly a boarding school and an old YMCA emplacement. The establishment exudes character, evident in its great period features and historical charm. The lovely old building with its rich history, contributes significantly to the overall appeal, making it an interesting place to stay. The combination of its beautiful architecture and intriguing past provides a unique atmosphere that's appreciated by many visitors.
No, PH Hostel Liverpool doesn't have any pool.
No, a spa isn't available at PH Hostel Liverpool.
Yes, PH Hostel Liverpool welcomes dogs.
No, parking facilities aren't available at PH Hostel Liverpool.