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Summary of reviewsStaycity Aparthotels Liverpool Waterfront enjoys widespread positive feedback from guests, thanks to its strategic location, excellent amenities and superior service. Positioned in the heart of Liverpool, the hotel offers easy access to key attractions like the Albert Dock, Liver Building and Liverpool One, as well as convenient proximity to public transportation hubs. Guests find the location practical and central, making it ideal for exploring the vibrant city.
The breakfast service at the hotel garners high praise for its quality and variety, although some guests note the dining area can be small and busy and the breakfast comes at an additional cost. Nonetheless, the stellar service from the breakfast staff and the availability of kitchen facilities for self-catering options add to the convenience.
The rooms at Staycity Aparthotels Liverpool Waterfront are commended for their spaciousness, cleanliness and modern amenities. Guests appreciate the well-equipped kitchenettes, comfortable beds and stylish décor. Despite minor issues like occasional dust accumulation and dim bathroom lighting, the rooms provide a comfortable and aesthetically pleasing environment. High cleanliness standards are maintained throughout the hotel, contributing to an overall pleasant stay.
Guests consistently highlight the staff's friendliness, helpfulness and attentiveness with specific mentions of individuals who go above and beyond to ensure a comfortable stay. The reception staff are noted for making the check-in process seamless and the overall service quality significantly enhances the guest experience.
Reliable and speedy wifi is a noteworthy feature, appreciated especially for work use. Although some guests encounter minor TV connectivity issues, the use of Chromecast and access to YouTube mitigate these concerns effectively.
Onsite parking is another valued amenity, praised for its security and convenience, despite some feedback about the tight spaces and additional cost. The availability of a nearby garage provides an alternative for guests.
The beds receive frequent commendation for their comfort, contributing to a restful sleep experience. However, certain guests find them too soft and there are occasional critiques about the quality of bedding and sofa beds.
Overall, Staycity Aparthotels Liverpool Waterfront is highly regarded for its superb facilities, excellent service and prime location. The hotel's blend of modern amenities, cleanliness and accessibility makes it a preferred choice for travelers, earning it a solid reputation and consistent guest satisfaction. Show more
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Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
4-Star Aparthotel
Room Types
Studio Sleeps 2This studio is suitable for up to 2 guests and features a kitchenette and dining area.
Studio Sleeps 3This studio is suitable for up to 3 guests. The room type also features a kitchenette, dining area, sofa and bathroom.
Accessible Studio Sleeps 3This studio is suitable for up to 3 guests. The room type also features a kitchenette, dining area, sofa and bathroom.
One-Bedroom ApartmentThis one bedroom apartment is suitable for up to 4 guests. The apartment features a kitchen with oven, dining area and a sofa. A twin bed set up is also available in this room type.
Two-Bedroom Apartment TwinThis two bedroom apartment is suitable for up to 6 guests. The apartment features a kitchen with oven, dining area and a sofa. A twin bed set up is also available in this room type.
Two-Bedroom Apartment KingThis two bedroom apartment is suitable for up to 6 guests. The apartment features a kitchen with oven, dining area and a sofa. A twin bed set up is also available in this room type.
Twin Studio Sleeps 3This twin room features 2 single beds, a kitchenette, dining area and sofa.
Guest Reviews
8.9
Excellent
Location
Staycity Aparthotels Liverpool Waterfront boasts a fantastic location in the heart of Liverpool, making it an ideal base for exploring the city. Just minutes away from key attractions like the Albert Dock, Liver Building and Liverpool One, guests can easily walk to shops, restaurants and bars. The hotel is also conveniently close to public transportation hubs, including bus stations and James Street train station, ensuring seamless connectivity for visitors.
Guests appreciate the practicality and centrality of the location with many attractions such as the Cavern Club and the Beatles Tour being only a short stroll away. The proximity to the waterfront and city centre adds to the convenience, providing easy access to the main highlights of Liverpool. Additionally, the secure parking and functional facilities such as well-equipped rooms and a good gym contribute to a comfortable stay.
Overall, Staycity Aparthotels Liverpool Waterfront excels in its prime positioning, appealing to tourists keen on absorbing the vibrant atmosphere of Liverpool, all while enjoying modern, clean accommodations.
Breakfast
The Staycity Aparthotels Liverpool Waterfront offers a highly praised breakfast experience with many positive mentions of the excellent and amazing quality of the meals. Guests appreciated the great and wide selection of different products available, often describing it as really nice, very nice and lovely with a good choice of produce. The breakfast staff was also highlighted for excellent service, contributing to an overall pleasant dining experience.
There were a few comments on the dining room being a little small and busy and some noted that it came at an extra cost. Although some guests felt the breakfast was a bit expensive and could use more variety, the availability of complimentary coffee capsules and plenty of kitchen utensils for those preferring to prepare their own breakfast added extra convenience.
Despite minor critiques, the breakfast service at Staycity Aparthotels Liverpool Waterfront left a strong positive impression on guests, making it a noteworthy part of their stay.
Rooms
Staycity Aparthotels Liverpool Waterfront offers an impressive array of rooms that consistently receive high praise from guests for their spaciousness, cleanliness and modern amenities. Visitors appreciate the well-equipped kitchenettes and full-size appliances, which make extended stays and family visits particularly convenient. The rooms are described as comfortable, tidy and quiet, promoting an excellent night’s sleep with several guests highlighting the effective sound insulation and dark curtains.
The contemporary décor and stylish design add to the appeal, making the rooms not only functional but also aesthetically pleasing. Guests mention the comfortable beds and the quality of the facilities, including Nespresso coffee service in some rooms, well-maintained bathrooms with good water pressure and reliable air conditioning and heating systems.
While the majority of the feedback is positive with many happy about the spacious layouts and thoughtful amenities, some reviews point to areas needing improvement. Issues such as occasional dust accumulation in the corners, dim lighting in the bathroom and rare instances of unpleasant odors were noted. Some guests faced minor inconveniences, like waiting for check-in or experiencing noise from neighboring rooms.
Overall, the rooms at Staycity Aparthotels Liverpool Waterfront earn high marks for their spaciousness, cleanliness and excellent facilities, making them a solid choice for travelers looking for comfort and convenience in the heart of Liverpool.
Beds
The beds at Staycity Aparthotels Liverpool Waterfront generally receive high praise for their comfort. Many guests found the beds extraordinarily comfortable with multiple mentions of large and spacious beds that offer a dreamy sleep experience. The phrases "super comfy beds," "very comfortable bed," and "lovely room, comfy bed" are echoed frequently, indicating a consistent satisfaction with the bed quality. High-quality mattresses and comfortable pillows were also noted positively.
However, some reviews highlight areas for improvement. There were mentions of beds being too soft for certain guests and a few indicated that the beds could be more comfortable with better bedding quality. Issues such as beds being too close to the walls and the presence of stains were pointed out. Sofa beds, while noted as comfy by some, received mixed feedback with some guests finding them uncomfortable or stained.
Overall, while the primary beds receive many accolades for their comfort, there are occasional concerns about their softness, placement and the condition of additional bedding options like the sofa beds.
Cleanliness
Staycity Aparthotels Liverpool Waterfront stands out for its high standards of cleanliness and modern facilities. Many guests consistently praised the hotel for being clean and comfortable, highlighting the rooms and apartments as spotless, tidy and well-maintained. The modern décor and well-equipped kitchens add to the appeal, making it a convenient and cozy place to stay. The general level of cleanliness throughout the hotel – from rooms to hallways – is highly appreciated with some noting that both the hotel and its rooms were always fresh and inviting.
Guests also mentioned the superb location, which, along with the cleanliness, contributed to a highly enjoyable stay. The friendly and helpful staff enhanced the experience further by ensuring that everything was up to par. Despite a few mentions of areas not being as spotless as expected, the overall sentiment remains very positive with many emphasizing the hotel's excellent condition and comfortable accommodations. The combination of cleanliness, location and modern amenities makes Staycity Aparthotels Liverpool Waterfront a preferred choice for visitors seeking a pleasant stay in Liverpool.
Staff
The guest reviews of Staycity Aparthotels Liverpool Waterfront paint a glowing picture of the staff's performance. Words like friendly, helpful and attentive frequently appeared, highlighting a consistent level of excellent service. Many guests noted that the staff were not only professional but also went above and beyond to ensure a pleasant stay. Specific mentions praised individuals such as Jordan, David and Lauren, labeling them as lovely and stars behind the desk.
Reception staff were particularly noted for being welcoming and efficient, making the check-in process smooth and hassle-free. Multiple reviews emphasized the genuine friendliness and exceptional helpfulness of the team with several guests appreciating that every member they encountered was both accommodating and approachable.
Aside from general friendliness, the staff were commended for their attentiveness with several reviews pointing out that they were always ready to assist, often exceeding expectations. This level of care extended to problem resolution as well, creating trust and satisfaction among the guests.
Few reviews mentioned the cleaning team directly, but even they received accolades for their supportive role, contributing to a clean and comfortable environment.
While the overall consensus was overwhelmingly positive, there were minimal mentions of disinterested behavior, suggesting isolated incidents rather than a general trend.
In summary, the staff at Staycity Aparthotels Liverpool Waterfront are predominantly seen as friendly, helpful and attentive, playing a pivotal role in creating an inviting and supportive atmosphere for all guests. Their efforts in delivering excellent customer service significantly contribute to the hotel's strong reputation.
Wi-Fi
At Staycity Aparthotels Liverpool Waterfront, guests frequently highlight the excellent wifi connectivity, often praising it as perfect for work. Communication with the staff via WhatsApp is described as brilliant, ensuring any issues, like TV-related problems, are swiftly resolved. While some guests experienced intermittent TV connectivity issues and a lack of available apps such as Netflix, others found success using Chromecast and accessing YouTube. Despite a few hiccups, the overall internet service receives high marks for its reliability and performance.
Parking
Staycity Aparthotels Liverpool Waterfront offers convenient onsite parking, often praised for its secure facilities. The parking lot’s proximity to the hotel adds to guests' convenience with many appreciating pre-booked secure spots. Although the parking area is small and spaces tight, it remains a handy feature. The parking is easy to find but comes with a fee and there are cheaper alternatives nearby. Some guests noted the availability of a nearby garage as a viable option. The parking facility, despite its size and cost, is considered a valuable and secure amenity by many visitors.
4 Star
The Staycity Aparthotels Liverpool Waterfront is widely praised for providing excellent value for money. Guests have found the apartments clean and very nice with superb facilities that enhance the overall experience. The service is consistently described as great, contributing to the satisfaction of those who stay. The hotel's location in the heart of Liverpool is ideal, putting guests in the center of everything the city has to offer. Many visitors rate the hotel four stars and express a willingness to return, indicating a high level of satisfaction with their stays.
Accessible
At the Staycity Aparthotels Liverpool Waterfront, guests praised the hotel's accessibility features, particularly highlighting the spacious and genuinely wheelchair-friendly rooms. Staff were frequently noted as being amazing and accommodating, making special arrangements to ensure a comfortable stay. The property also offers a free accessible laundry room and provides easy access to upper floors. Its location near public transport and nearby attractions is a significant advantage, allowing for easy movement and exploration. The combination of accessible amenities and kind, helpful staff contributes to a seamless and enjoyable experience for guests with disabilities.
No, Staycity Aparthotels Liverpool Waterfront doesn't have any pool.
No, a spa isn't available at Staycity Aparthotels Liverpool Waterfront.
No, Staycity Aparthotels Liverpool Waterfront doesn't allow dogs.
Yes, parking facilities are available at Staycity Aparthotels Liverpool Waterfront.
Yes, Staycity Aparthotels Liverpool Waterfront has a gym.