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Summary of reviewsIris Hotel Llandudno is celebrated for its prime seafront location, offering stunning ocean views and convenient access to the city's attractions, shops and theater. Guests frequently laud the beautiful sea views and central setting, making it an ideal base for exploring Llandudno with ease of transport links enhancing the experience.
The breakfast experience is generally positive with many appreciating the variety and freshness of the offerings that include cereals, fruits, yogurts and well-cooked eggs. The sea view from the breakfast room adds charm, though there’s a noted desire for a greater range of hot options and more efficient service. Dinner receives mixed feedback; while quality is appreciated, a need for more comprehensive dining and bar services is expressed.
Guest rooms are spacious, clean and comfortable with amenities like hairdryers, tea and coffee facilities and modern bathrooms. Positive notes include daily cleaning services and lovely sea views from certain rooms. However, some areas require maintenance, such as addressing cracked tiles and improving sound insulation. Despite these minor drawbacks, the rooms are deemed good value for money.
Cleanliness is another highlight with many guests finding the hotel spotlessly clean, thanks to diligent cleaning staff. However, occasional lapses such as dusty carpets and unclean linens are mentioned. Positive staff interactions significantly enhance the guest experience, characterized by friendliness, professionalism and a readiness to assist, although there are isolated instances of less satisfactory service.
Free Wi-Fi availability is a major concern with many guests expressing disappointment over the lack of connectivity in rooms and the inconsistent service in public areas. For families, the hotel provides a friendly and comfortable atmosphere, ideal for gatherings and trips, though there are issues with smoke-smelling rooms and limited vegan options. Accessibility challenges for pushing strollers are also noted.
The beds are frequently praised for comfort, ensuring a restful stay, despite some complaints about bed configurations and mattress quality. The hotel’s romantic ambiance, complemented by lovely sea views and attentive staff, makes it a favored choice for honeymooners and couples seeking a picturesque retreat. Finally, the Iris Hotel offers a charming boutique experience, blending vintage charm with modern comforts, though there’s room for improvement in areas like lactose-free alternatives.
Overall, Iris Hotel Llandudno delivers a pleasant and memorable stay, characterized by its excellent location, friendly staff and charming atmosphere, despite minor areas needing attention. Show more
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Hotel for Honeymoon
The hotel features a Honeymoon Suite which includes a super king size bed, a wonderful view of the Victorian Promenade and a plethora of romantic amenities such as bubble baths, champagne, chocolates and rose petals, making your honeymoon as magical as it can possibly be.
Boutique-style Hotel
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Room Types
Double RoomThe room is supplied with toiletries (soap, shampoo and shower gel), 2 bath towels, 1 hand towel, 1 bath mat and 1 towel mat. Tea/coffee making facilities are supplied in each room along with a hairdryer, mugs and glasses.
The property can provide an iron and ironing board on request only. The beds set up: 1 double bed
One child under 12 years is charged GBP 10 per night when using existing beds.There is no capacity for extra beds in the room.
Family Room (2 Adults + 2 Children)The room is supplied with toiletries (soap, shampoo and shower gel), 2 bath towels, 1 hand towel, 1 bath mat and 1 towel mat. Tea/coffee making facilities are supplied in each room along with a hairdryer, mugs and glasses.
The property can provide an iron and ironing board on request only. The beds set up: 2 double bed.
Bathroom set up : can be with shower or bath. This room is for 2 adults and 2 children up to 12 years old. A baby cot can also be provided free of charge, upon request
Single RoomThe room is supplied with toiletries (soap, shampoo and shower gel), 1 bath towel, 1 hand towel, 1 bath mat and 1 towel mat. Tea/coffee making facilities are supplied in each room along with a hairdryer, mugs and glasses .
The property can provide an iron and ironing board on request only.
The beds set up: 1 single bed. There is no capacity for extra beds in the room.
Double Room with Sea ViewThe room is supplied with toiletries (soap, shampoo and shower gel), 2 bath towels, 1 hand towel, 1 bath mat and 1 towel mat. Tea/coffee making facilities are supplied in each room along with a hairdryer, mugs and glasses . We can provide an iron and ironing board on request only.
The beds set up: 2 single beds pushed together. Bathroom: can be with bath or shower
There is no capacity for extra beds in the room. One child under 2 years is charged GBP 10 per night when using existing beds.
Superior Suite with Sea ViewThis sea view suite is supplied with toiletries (soap, shampoo and shower gel), 2 bath towels, 1 hand towel, 1 bath mat and 1 towel mat. Tea/coffee making facilities are supplied in each room along with a hairdryer, mugs and glasses. The property can provide an iron and ironing board on request only.
The beds set up: 2 single beds pushed together. There is no capacity for extra beds in the room.
One child under 2 years is charged GBP 10 per night when using existing beds. Please note there is no parking facilities at the property
Small Double Room (Annex Building)Small Double Room situated in Annex Building, which is a separate building situated at the rear of the Iris hotel. This room does not have lift access, has a shower cubicle, toiletries, towels, carpeted floor, TV, electric kettle, tea/coffee facilities, hairdryer.
Guest Reviews
7.3
Good
Location
Iris Hotel Llandudno enjoys an enviable location, which repeatedly stands out in guest reviews. Many travelers highlight its prime position on the seafront, offering stunning views directly over the ocean. The hotel's proximity to the city center, pier, shops and theatre makes it an ideal base for exploring Llandudno. Guests appreciate the convenience of being just a short walk from local attractions and amenities, enhancing their overall experience. The central location also means easy access to transport links, making it a great choice for visitors arriving by train.Overall, the combination of beautiful sea views and the convenience of a central setting makes Iris Hotel Llandudno a highly praised choice for those looking to explore the area.
Breakfast
At Iris Hotel Llandudno, guest reviews paint a mixed yet predominantly positive picture of the breakfast experience. Many guests appreciated the complimentary aspect, calling it a great bonus and excellent value for money. Breakfast options included cereals, fruits, yoghurts and various preparations of eggs on toast. Guests frequently remarked on the variety and freshness, noting ample choices and well-cooked items like poached eggs and toast.
The breakfast room's location on the sea front added to the charm for some visitors, offering a pleasant start to their day. Words like lovely, excellent and fantastic were commonly used with some guests even describing it as the best breakfast they had ever eaten.
However, certain aspects garnered criticism. The lack of a full English breakfast was a recurring disappointment. A few guests found the breakfast service disorganized with slow replenishments and basic offerings. While some lauded the continental breakfast, others found it too simple or lacking in variety. Issues such as cold food, rock-hard fried bread and limited hot options were noted as areas needing improvement.
Overall, while the breakfast at Iris Hotel Llandudno is generally well-regarded, there remains room for enhancement, particularly in expanding hot food options and streamlining service.
Dinner
The dinner experience at Iris Hotel Llandudno receives mixed reviews from guests. While many were pleased with the quality of food, describing it as amazing and great, there is a desire for a more comprehensive dining service with calls for an evening menu and more meal options beyond breakfast. The breakfast itself garnered lukewarm feedback, being described as okay, but limited mostly to eggs, which wasn't satisfactory for all guests.
The bar area, though sometimes referred to as lovely, often came across as basic, poorly stocked and sometimes even closed with guests noting a lack of entertainment and proper offerings. There were instances where no hot food was available and takeaways were the only option, albeit with the hotel kindly providing cutlery and condiments.
Overall, guests seem to appreciate the quality of the food when it is available but express a strong need for improvement in the variety and availability of dining and bar services.
Rooms
The rooms at Iris Hotel Llandudno offer a mix of experiences, driven largely by the room location and type. Guests generally found the rooms to be spacious, clean and comfortable with daily cleaning services maintaining a tidy atmosphere. Many praised the lovely sea views available from certain rooms, which added to the charm and made for a pleasant stay. Amenities such as hair dryers, tea and coffee facilities and modern bathrooms were appreciated. Large wardrobes and comfy beds also received positive mentions.
However, the hotel has areas that need improvement. Several guests noted that certain rooms felt outdated or in need of maintenance, citing issues like cracked tiles, loose floorboards, faulty showers and poor sound insulation. Some rooms, especially those in the annex and on lower floors, were described as small or cramped. A few guests also mentioned cleanliness issues, including dust, mold in bathrooms and occasional unpleasant odors.
Despite these downsides, the majority of guests acknowledged the good value for money, given the central location and overall comfort of the rooms. While some amenities and aspects of housekeeping could benefit from updates, the combination of satisfactory cleanliness, comfortable beds and sea views made for generally positive experiences for many visitors.
Beds
The guest reviews of Iris Hotel Llandudno frequently highlight the comfort of the beds. Many guests found the beds to be comfortable, super comfortable and even extremely comfy. Some rooms also feature large or cozy beds that add to the restful experience. The bedding was generally clean, contributing to a positive night's sleep.
However, there are mixed opinions regarding bed configurations and mattress quality. Some guests noted issues with two single beds being pushed together to form a double, which could be uncomfortable due to the join between the mattresses. Additionally, some beds were described as stiff, overly firm or lumpy, which detracted from the overall comfort for some reviewers.
Despite occasional complaints about thin pillows, springy mattresses and cleanliness issues not being addressed promptly by staff, the general consensus indicates that most guests enjoyed a comfortable and restful stay at the hotel thanks to the notably comfy beds.
Cleanliness
The Iris Hotel Llandudno receives mixed feedback regarding its cleanliness, though positive remarks seem to dominate. Reviews frequently highlight the hotel as spotlessly clean and very tidy, emphasizing that rooms are often clean, comfortable and well-presented. Guests repeatedly note the persistent efforts of the cleaning staff, ensuring rooms and communal areas are kept clean and neat. Positive comments extend to specific areas, such as clean bathrooms, modern room decor and new carpets, contributing to an overall sense of a well-maintained property.
However, some reviews do point out inconsistencies and areas needing attention. Issues such as dirty mugs, cobwebs, mold in bathrooms, dusty carpets and occasional unclean linens have been noted by some guests. Despite these concerns, the consistent daily cleaning and generally good upkeep seem to resonate positively with many visitors, framing the hotel as a clean and comfortable place to stay. The hotel's cleanliness, combined with friendly staff and a good location, appears to offer a satisfactory experience for most guests, though there are clear opportunities for improvement.
Staff
The staff at Iris Hotel Llandudno receive a commendable amount of praise from guests for their friendliness and helpfulness. Visitors frequently describe the staff as friendly, welcoming, accommodating and polite. Many reviews highlight the staff's professionalism, noting their ability to efficiently and attentively cater to guests' needs. Receptionists, in particular, receive high marks for their pleasant demeanor and readiness to assist.
Several guests appreciated the staff's eagerness to help, mentioning that nothing was too much trouble and that they were always ready to offer extra amenities or assistance. The breakfast staff are highlighted for their responsive and swift service, contributing to an overall positive dining experience.
However, there were occasional mentions of less favorable encounters, such as some staff appearing judgmental, inattentive or even rude. These instances seem to be exceptions rather than the rule, as the majority of feedback remains overwhelmingly positive, portraying a team that strives to ensure a pleasant stay for its guests.
In summary, the staff at Iris Hotel Llandudno are largely viewed as a dedicated and friendly team, who contribute significantly to the hotel's welcoming atmosphere, despite a few isolated incidents of less than ideal service.
Wi-Fi
Despite the varied experiences shared, it is evident that Iris Hotel Llandudno faces significant challenges regarding its Wi-Fi connection. The consensus among guests indicates that Wi-Fi is notably absent in the rooms with connectivity largely limited to the reception and lounge areas. Many guests expressed disappointment in the lack of in-room Wi-Fi, pointing out that in today's digital age, such a service is almost expected. The Wi-Fi that is available in public areas has also been described as inconsistent and slow with some guests finding it difficult to connect altogether. While the hotel offers free Wi-Fi, this promise does not seem to extend effectively to all parts of the establishment, causing inconvenience for those who rely on internet access. There is a clear need for improvement in providing reliable and extensive Wi-Fi coverage throughout the hotel to meet modern guest expectations.
Family
The Iris Hotel Llandudno offers a mixed experience for families with children. On the positive side, the hotel is celebrated for its family-friendly atmosphere and features several family rooms designed to ensure a pleasant stay, making it a great location for family gatherings. Guests have frequently noted that the rooms are well-equipped, spacious and cleaned daily, providing reasonable comfort and value. The welcoming reception staff and good morning breakfast contributed positively to the overall family experience. Furthermore, the hotel’s location is ideal for family trips, allowing children to have a great time during their stay.
However, the hotel does have some areas for improvement. Some rooms and bathrooms were reported to smell strongly of smoke despite being designated non-smoking. Families seeking vegan or dairy-free breakfast options found limited choices and there were occasional issues with cold showers. Access for families with pushchairs is challenging due to the lack of pushchair-friendly infrastructure. Additionally, some family rooms lacked views and presented hazards such as dangerous handles not suitable for small children.
Despite these drawbacks, the Iris Hotel Llandudno remains a practical choice for families who prioritize a friendly atmosphere and convenient location.
Honeymoon
The Iris Hotel Llandudno is praised for its prime location, situated very close to the sea, making it an ideal spot for honeymooners seeking a romantic getaway. Descriptions of the hotel highlight the lovely sea views and romantic ambiance, perfect for those looking to celebrate their new beginnings. The accommodations themselves are noted for being clean and comfy, adding to the overall charm of the stay.
Many guests appreciated the helpful staff who go above and beyond to make special occasions even more memorable, such as decorating rooms with heart-shaped towels and rose petals for anniversaries. While there aren't any specific honeymoon packages or amenities noted, the general sentiment suggests that the hotel's atmosphere and location make it a favored choice for a honeymoon retreat.
Overall, guests have had enjoyable stays and express intentions to return, further asserting the hotel’s appeal for couples looking for a romantic and picturesque setting. Though there's room for improvement, the positive feedback indicates a generally satisfying experience for honeymooners.
Boutique-Style
The Iris Hotel in Llandudno is described by many guests as offering a charming boutique experience. It combines a vintage feel with modern, well-designed rooms. Despite some guests not finding it overly boutique-like, many appreciated the romantic and unique atmosphere of this lovely old hotel. The hotel provides a boutique feel without the high price, making it an affordable option for those seeking boutique-style accommodation. With new carpets and charming decor, the Iris Hotel successfully merges a classic vibe with contemporary comforts. Some guests, however, mention that it felt more like a decent bed and breakfast and there are areas such as lactose-free alternatives that could use attention. Nonetheless, the overall sentiment leans towards a positive and enjoyable boutique experience.
Romantic
The Iris Hotel in Llandudno offers a serene and relaxing escape with stunning sea views, making it an ideal destination for couples seeking a romantic retreat. Guests appreciated the quiet atmosphere and found it perfect for a honeymoon or a special trip with family. The hotel's strategic location provides easy access to romantic walks on the beach and picturesque views. Additional romantic touches like towels shaped into swans, bouquets of flowers, wine and chocolate enhance the experience, adding to the charming ambiance of the rooms. Overall, the clean and comfortable accommodations, coupled with the hotel's romantic vibes, make it a great choice for a couple's getaway.
No, Iris Hotel Llandudno doesn't have any pool.
No, a spa isn't available at Iris Hotel Llandudno.
No, Iris Hotel Llandudno doesn't allow dogs.
No, parking facilities aren't available at Iris Hotel Llandudno.