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Summary of reviewsNestled in the scenic village of Llanrwst, The Eagles Hotel enjoys high praise for its prime location. Positioned by the river with breathtaking Welsh mountain views, it offers serene riverside walks and serves as an ideal base for exploring local attractions such as the Fairy Falls, Betws-y-Coed and Snowdonia National Park. The central location ensures easy access to transport links, shops and amenities. The lovely old-world architecture, spacious rooms, excellent food and friendly staff enhance the overall appealing experience, making it a fantastic base for exploring North Wales.
The hotel's breakfast receives generally positive feedback with many guests applauding the quality, taste and variety of offerings. Features like full Welsh and English breakfasts, fresh ingredients, a breakfast buffet and friendly service are often highlighted. Some minor critiques include a desire for more variety and occasional issues with service timings. On the whole, breakfast is deemed hearty and satisfying.
The dinner experience at The Eagles Hotel is highly praised with reviews often mentioning "fantastic," "delicious," and "amazing" food. Guests enjoy the varied menu, excellent Indian dishes and generous portions. The warm, welcoming atmosphere and friendly staff in the restaurant and bar add to the positive dining experience. Despite occasional critiques about menu limitations and service speed, the overall sentiment is one of satisfaction with great value and top-quality food.
Rooms at The Eagles Hotel are generally appreciated for their cleanliness, comfort and historical charm. Some guests have noted dated decor and minor maintenance issues, but spaciousness, cleanliness and comfortable beds are frequently mentioned. Family rooms receive positive remarks for their size, while noise can be an issue in certain locations. Despite areas needing improvement, the rooms usually offer a pleasant stay.
Cleanliness at the hotel has mixed reviews. While many guests commend the spotless rooms and well-kept bathrooms, some noted areas needing deeper cleaning and upkeep. Despite inconsistent housekeeping services, the hotel still offers a comfortable and generally clean environment for most guests.
The staff at The Eagles Hotel are often described as friendly, helpful and accommodating, significantly enhancing the guest experience. While occasional issues with staff presence and engagement are noted, these instances are relatively rare compared to the overall positive feedback about the warm and efficient service.
WiFi connectivity at the hotel receives mixed reviews. While many guests find the internet fast and reliable, others report connectivity issues, particularly in rooms. Despite this, the majority of guests have had a satisfactory experience with the hotel's internet service.
For families, The Eagles Hotel provides spacious and clean rooms, adding to its family-friendly appeal. However, there are mentions of design flaws and maintenance issues in some rooms, leading to varying degrees of satisfaction among family guests.
The beds at The Eagles Hotel are generally praised for their comfort with many guests noting good experiences with four-poster and super king beds. Nonetheless, some critiques include low, narrow or worn-out beds, indicating room for improvement in bed quality.
As a three-star establishment, The Eagles Hotel offers charm and character despite its dated decor. Guests appreciate the friendly staff, beautiful setting, free parking and reasonable prices. While some areas need modernization, the hotel is seen as providing good value, especially for short stays.
Honeymooners and couples particularly enjoy The Eagles Hotel for its spacious, romantic rooms with impressive views and a peaceful atmosphere. Personalized touches and staff attention to special occasions add to the romantic and cozy ambiance, making it a welcoming choice for celebratory stays.
In conclusion, The Eagles Hotel is a charming establishment with a prime location and excellent service, offering a comfortable stay with a few areas for improvement. Its beautiful setting, welcoming staff and quality food make it a recommendable choice for travelers visiting North Wales. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
3-Star Hotel
Room Types
Superior Double Room Ensuite with Bath This room features a 4-poster bed and is equipped with modern comforts, including a TV, telephone and a radio.
Single RoomAll rooms are equipped with a TV, telephone and a radio.
King Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, a TV, as well as a quiet street view. The unit has 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a TV. The unit offers 1 bed.
Superior SuiteThe suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite provides a wardrobe, an electric kettle, a carpeted floor, a TV, as well as a quiet street view. The unit offers 3 beds.
Superior SuiteFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite features a wardrobe, an electric kettle, a carpeted floor, a TV, as well as a quiet street view.
Luxury Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room provides a TV, a wardrobe, an electric kettle, a carpeted floor as well as a quiet street view. The unit offers 3 beds.
Three-Bedroom SuiteProviding free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite provides a TV, a wardrobe, an electric kettle, a carpeted floor as well as a quiet street view. The unit offers 3 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit offers 1 bed.
Family Room with Bath - Street ViewProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a wardrobe, an electric kettle, a carpeted floor, a TV, as well as a quiet street view. The unit offers 2 beds.
Double or Twin Ensuite Shower RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a TV. The unit has 3 beds.
Standard Double Room with ShowerOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a sofa, a TV, as well as a quiet street view. The unit offers 1 bed.
Double Luxury Ensuite RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a sofa, a TV, as well as river views. The unit has 1 bed.
Double Standard Ensuite RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, a TV, as well as a quiet street view. The unit has 1 bed.
Double Superior Ensuite RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a sofa, a TV, as well as river views. The unit has 1 bed.
Superior Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, a TV, as well as a quiet street view. The unit has 3 beds.
Guest Reviews
7.6
Good
Location
Nestled in the scenic village of Llanrwst, The Eagles Hotel boasts a prime location that garners high praise from guests. Situated right in the heart of town, the hotel seamlessly blends picturesque beauty with convenience. Guests consistently highlight its superb positioning by the river, delivering stunning views of the Welsh mountains and offering serene riverside walks.
The hotel's central location makes it an ideal base for exploring local attractions, including the nearby Fairy Falls, Betws-y-Coed and the thrilling Zip World coaster adventure. Snowdonia National Park is easily accessible, making it perfect for those looking to embark on scenic hikes or outdoor adventures. The proximity to transport links, shops and amenities adds to the hotel's appeal, ensuring that guests have everything they need within arm’s reach.
Guests also appreciate the hotel's charming old-world architecture and spacious rooms with lovely views. Many comment on the excellent food and friendly staff, which enhance the overall experience. The hotel’s ample parking facilities and convenient access to popular destinations like Conwy and Llandudno contribute to its reputation as a fantastic base for exploring North Wales.
In summary, The Eagles Hotel’s beautiful location, superb views and central positioning make it a coveted spot for travelers looking to immerse themselves in the natural and cultural treasures of North Wales.
Breakfast
The reviews for breakfast at The Eagles Hotel paint a generally positive picture with guests frequently praising the quality, taste and variety of the offerings. Many guests described the breakfast as excellent, delicious and well-cooked, highlighting features like hearty full Welsh and English breakfasts, fresh ingredients and generous portions. The inclusion of a breakfast buffet was appreciated, as were the plentiful and varied choices, particularly the poached and fried eggs. Service also received commendations for being quick and friendly.
However, some guests felt the breakfast menu could benefit from more variety and occasionally encountered issues with items being served on cold plates or breakfast starting too late at 8am. Despite these minor critiques, the overall consensus points to a satisfying experience with hearty, tasty and well-prepared breakfast options that cater well to different preferences.
Dinner
The Eagles Hotel offers a dining experience that has garnered high praise from its guests. The food quality is consistently highlighted as excellent with words like "fantastic," "delicious," and "amazing" frequently appearing in reviews. Guests particularly appreciate the variety on the menu and the excellent Indian dishes, including curry nights and the Sunday carvery.
Evening meals are repeatedly described as lovely, enjoyable and great in terms of value. The portion sizes are generous with notable mentions of the Sunday roast being deemed amazing and breakfast offerings equally impressive. The atmosphere in both the restaurant and the bar is warm and welcoming with friendly staff adding to the positive dining experience.
Despite some critiques about the limited evening menu and occasional slow service, the majority of guests seem satisfied with their dinner experiences. The bar service is often complimented and many diners enjoy the relaxed setting it provides for their evening meal.
Overall, The Eagles Hotel excels in providing top-quality food with a varied menu that caters to different tastes, making it a great choice for both hotel guests and visitors seeking a good meal in a charming environment.
Rooms
The guest reviews of The Eagles Hotel highlight several positive aspects of the rooms, albeit with a few areas needing attention. Many guests appreciated the cleanliness and comfort, noting that the rooms were often spacious, tidy and had comfortable beds. Several reviews mentioned the charm and character of the building with some rooms being described as beautifully decorated and even luxurious.
However, some guests felt that the rooms were dated and in need of refurbishment. Issues such as dated decor, poor lighting and minor maintenance problems like flickering lights, loose door latches and leaky showers were noted. Despite these drawbacks, the overall sentiment was that the rooms were sufficiently pleasant for a comfortable stay, especially given the hotel's historical charm.
Family rooms received praise for being spacious and some guests were pleased with modern touches in the bathrooms. Yet, there were mentions of compact or small rooms that required updates and better maintenance. Noise was an issue for rooms located near function areas or bars, but many guests found their rooms to be quiet.
The consensus seems to be that while the hotel has areas that need improvement, particularly in terms of modernization and decor updates, the rooms generally offer a comfortable, clean and spacious environment, making it a decent choice for a stay.
Beds
The beds at The Eagles Hotel receive a mix of feedback from guests with many highlighting the comfort of their sleeping arrangements. Several reviewers specifically praised the four-poster beds and super king beds for their exceptional comfort. The majority of the beds were described as comfy, comfortable and capable of providing a great night's sleep. Additionally, the bedding and bed linen were noted to be fresh and clean, contributing to an overall positive experience for many guests.
However, not all experiences were equally pleasant. Some guests found the beds to be too low, narrow or small, which was particularly problematic for taller individuals. There were mentions of worn-out mattresses, saggy beds and dated bed springs, which detracted from the comfort level for some visitors. Squeaky and creaky beds also featured in a number of reviews, indicating that maintenance could be improved. A few guests experienced discomfort due to hard or overly soft mattresses and specific complaints were made about pillows being uncomfortable.
Overall, while the comfort and cleanliness of many beds at The Eagles Hotel were appreciated, there are areas noted by guests that could benefit from updates and improvements to ensure a consistently pleasant stay.
Cleanliness
The Eagles Hotel has garnered mixed reviews about its cleanliness with many guests highlighting positive aspects. Numerous reviewers appreciated the overall cleanliness, describing their rooms as clean, very clean and spotless. The combination of clean and comfortable accommodations seemed to create a pleasant experience for many. The bathrooms also received commendations for being well-kept and clean with some mentioning specifically clean sinks, baths and bathmats.
However, there were several instances where guests noted areas needing improvement. Some rooms were described as not clean, dusty or requiring deep cleaning. Specific complaints included dirty carpets and windows, mould in showers and on toilet stains and cobwebs on chandeliers. The outdated decor of some rooms and communal areas also drew attention with mentions of worn carpets and furniture needing refurbishment. Housekeeping services were inconsistent with some guests reporting rooms were not properly serviced during their stay.
The common areas similarly reflected this duality; while some guests found them tidy, others noted a musty smell and unkempt carpets. Overall, it seems that while the Eagles Hotel can offer a comfortable and clean stay, consistency in maintenance and a few updates are needed to align all guest experiences with the positive feedback.
Staff
The Eagles Hotel boasts a predominantly positive reputation when it comes to the staff, reflecting a consistent theme of friendliness and helpfulness. Many guests have praised the team for their pleasant demeanor and their eagerness to accommodate requests, stating that the staff were always happy to oblige. The levels of assistance and warmth extended from the front desk to housekeeping with multiple mentions of the staff being described as lovely, efficient and very polite.
Additionally, certain members of the team stood out for their exceptional service, particularly in reception, where the check-in process was frequently highlighted as welcoming and professional. The bar staff were also noted for their friendliness and prompt assistance, making guests feel at home during their stay.
However, there were occasional mentions of shortcomings, such as staff not being consistently present around the hotel, reception service needing improvement and instances of unengaged or uninterested behavior. These issues seemed to be less common but did affect the overall impression for some guests.
In summary, the staff at The Eagles Hotel generally contribute positively to the guest experience with their warm, helpful and courteous service, despite a few isolated areas that could benefit from improvement.
Wi-Fi
The Eagles Hotel garners mixed reviews when it comes to WiFi connectivity. Many guests praised the excellent and reliable free WiFi, highlighting that the internet is fast with strong signal strength and good coverage throughout the property. Positive experiences suggest that the WiFi speed is often very good, making it suitable for general browsing and other online activities.
However, there were also several instances where guests encountered issues. Some noted that WiFi in the rooms was poor, spotty or completely unavailable at times. The connectivity problems seem to vary with some guests experiencing slow internet speeds or being unable to connect at all. Occasionally, the WiFi does not allow VPN usage, which might be a drawback for those needing it for work or personal reasons.
Overall, while many have had excellent experiences with the hotel’s WiFi, there is room for improvement in ensuring consistent and reliable connectivity in all areas of the hotel.
Family
Families staying at The Eagles Hotel can look forward to a mixed bag in terms of accommodations and amenities. On the positive side, many guests have praised the family rooms and suites for their size and cleanliness, deeming them spacious, spotless and very comfortable. The larger family rooms, in particular, accommodate family needs well with adequate space for everyone. The family environment is also generally noted as a plus, offering a welcoming atmosphere for those traveling with children.
However, some reviews point out significant drawbacks. While some families had a great time, others felt the hotel's family services were insufficient or completely lacking. Design flaws in family accommodations, such as poorly designed rooms and faulty partition doors, were highlighted by some guests. Issues with room features, like horrendous mattresses and leaking bathrooms, also detracted from the overall experience.
Despite these shortcomings, the hotel does attract families due to its amenities and general family-friendly atmosphere, albeit with varying degrees of satisfaction.
3 Star
The Eagles Hotel exudes a certain charm despite its evident need for modernization. The rooms and decor are dated and some guests note that they could benefit from an update. While the rooms might feel small and lack typical three-star amenities, the hotel compensates with its characterful old building and reasonable prices.
The staff is frequently applauded for their friendliness, efficiency and always being on call. The hotel's setting is described as beautiful, making it an attractive choice for visitors. Guests appreciate the free parking, which adds value to their stay. The breakfast is commonly praised for its quality, although opinions on the overall food experience are mixed.
Despite some limitations, such as the right food hygiene rating and occasional noise from locals, The Eagles Hotel provides value for money and is suitable for short stays. For a three-star hotel, it meets expectations with its positives making it recommendable for those who enjoy a touch of nostalgia in their accommodations.
Honeymoon
The Eagles Hotel has garnered positive feedback from guests, particularly honeymooners and couples. The rooms are consistently described as large and spacious, featuring a romantic four-post canopy bed that appeals to newlyweds. Many guests appreciate the quiet and serene location of the rooms, which allow for a peaceful stay. The views from the rooms are also highlighted as impressive, adding to the overall romantic ambiance.
The hotel seems well-equipped for special occasions such as anniversaries and birthdays with some guests noting personalized touches like a separate dining room for celebratory dinners. The staff’s attention to such details makes it a welcoming choice for those celebrating milestone events.
Amenities at the hotel are described as great, contributing to an enjoyable stay. The cozy carvings and intimate setting further enhance the romantic atmosphere, ideal for honeymooners looking for a quaint yet comfortable getaway.
While feedback is overwhelmingly positive, suggestions for an overhaul in management and a potential revamp hint at some areas for improvement. Despite this, many guests express a desire to return, indicating a generally satisfying experience with the services and amenities provided. Some even celebrated key life events such as pre-wedding preparations, wedding nights and honeymoon stays at the hotel, signifying its suitability for such memorable occasions.
Dog Friendly
The Eagles Hotel garners high praise for being exceptionally dog-friendly, making it a top choice for travelers with pets. Guests consistently highlight the hotel's welcoming atmosphere for dogs, noting that dogs are allowed throughout the hotel, including the breakfast bar. Dog-friendly rooms and areas specifically designated for pets contribute to a relaxed stay for both owners and their furry companions.
Amenities for dogs are ample with dog waste bins provided for convenience and even a special breakfast menu that includes items like sausages for dogs. The surrounding area is also perfect for walking dogs, offering great spaces and fields for exercise.
The staff receives commendation for their exceptional service and friendliness towards guests and their pets, often going above and beyond to make dogs feel welcome. The overall experience is enhanced by the hotel's location and its accommodations geared towards making pet stays enjoyable. Despite minor points like the lack of a river view, the positives far outweigh any negatives, making The Eagles Hotel a highly recommended destination for those traveling with dogs.
No, The Eagles Hotel doesn't have any pool.
No, a spa isn't available at The Eagles Hotel.
Yes, The Eagles Hotel welcomes dogs.
No, parking facilities aren't available at The Eagles Hotel.