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Summary of reviewsHotel la Palma au Lac is highly praised for its exceptional location right by the serene waters of Lake Maggiore, offering stunning views and easy access to Locarno's old town and main train station. Guests appreciate the vibrant surroundings, including restaurants, recreational spots and nearby amenities like boat docks and shops, which enhance convenience and enjoyment. The peaceful yet central location makes it ideal for family stays with nearby playgrounds and leisure areas adding to its appeal.
The hotel offers an outstanding breakfast experience, featuring a diverse and high-quality buffet that caters to various dietary preferences, often enjoyed on the terrace overlooking the lake. The breakfast service is frequently commended for its attentiveness and professionalism, contributing to an overall pleasant dining experience.
The dinner experience is generally positive with guests enjoying the hotel’s restaurant and pizzeria, known for their excellent cuisine and fine dining options. While some guests noted the portions could be small and the menu variety limited, the overall sentiment is that the food and atmosphere are commendable.
Rooms at Hotel la Palma au Lac are celebrated for their cleanliness, comfort and spaciousness, especially those with lake views from the balcony. The hotel’s family accommodations are particularly well-received, offering extra amenities that enhance comfort for families. While some rooms may appear a bit dated and could benefit from modernization, the general feedback highlights the excellent maintenance and thoughtful room provisions.
Guests consistently highlight the hotel's impeccable cleanliness, which extends across all areas of the hotel. The staff receives high praise for their friendliness, helpfulness and professionalism, creating a warm and welcoming atmosphere. The staff’s multilingual abilities and personal touches in service are frequently noted as enhancing the guest experience.
The Wi-Fi at the hotel is another strong point with a reliable and strong connection available throughout the rooms and common areas. The small yet comfortable spa offers a variety of amenities, including a well-regarded Thai Spa and while some maintenance issues were noted, the overall atmosphere and views make it a pleasant relaxation spot.
The gym receives mixed reviews; while clean and well-equipped, it could benefit from better maintenance and more space. Parking options are convenient but limited with on-site parking sometimes scarce and requiring additional fees. Families will find the hotel especially accommodating with numerous amenities and services catering to children, ensuring a pleasurable family vacation.
The beds are widely regarded as super comfortable, contributing to restful nights and positive sleep experiences. The four-star service at Hotel la Palma au Lac is largely well-received, though some areas like modernization and menu variety could see improvements. Overall, the hotel offers a memorable and pleasant stay with excellent views, superb service and a prime location. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Classic Single Room with Mountain ViewFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.
Classic Double Room with Mountain ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views.
Classic Double Room with Lake viewThis double room features a seating area, minibar, balcony and air conditioning.
Superior Double Room with Mountain ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Superior Double Room with Lake ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views.
Suite with Lake ViewThis suite has a minibar, air conditioning, balcony and seating area.
Family Apartment with Lake ViewThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.
Double Room with Mountain ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.
Junior Suite with Lake ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit has 2 beds.
Executive Room with Lake ViewThis double room was renovated in 2022 and features a balcony with furniture, view on Lago Maggiore, air conditioning, and marble bathroom with walk-in shower.
Superior Double Room with Lake View - High FloorThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views.
Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Superior Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Hotel la Palma au Lac enjoys a truly enviable location, which stands out as a key highlight in guest reviews. Nestled right by the serene waters of Lake Maggiore, the hotel offers stunning lake views that guests consistently rave about. The central position of the hotel allows easy access to both Locarno's old town and the main train station, making it an optimal choice for travelers relying on public transportation. The vibrant surroundings, filled with restaurants and recreational spots, further amplify its appeal.
The hotel's proximity to various amenities, including a boat dock, shops and even a bathing area, underscores its convenience. Guests appreciate that they are just a short walk from the core of Locarno, including the bustling Piazza Grande. The quiet yet central location provides a peaceful retreat without sacrificing accessibility to the city's attractions. Additionally, the nearby playgrounds for children and other leisure areas make it ideal for family stays.
The magnificent views from the rooms, particularly those with balconies overlooking the lake, are frequently mentioned as a splendid feature. Whether it's a quiet lakeside stroll or an easy excursion into the city, Hotel la Palma au Lac's locale assures a memorable and pleasant stay for all its visitors.
Breakfast
Nestled on the shores of Lake Maggiore, Hotel la Palma au Lac offers an exceptional breakfast experience that consistently garners high praise from its guests. Reviews highlight the extensive and varied breakfast buffet, which caters to a diverse range of dietary preferences, including vegetarians. The buffet features a wide selection of fresh and high-quality items such as juices, fruit, cereals, pastries, different breads, cheeses and even options like eggs and espresso.
Guests frequently note the superb and comprehensive nature of the breakfast, describing it as very rich, hearty and delicious. The breakfast is often complemented by the hotel's stunning location with many guests enjoying their meals on the terrace overlooking the lake. The service also receives consistent commendations for being attentive and professional, adding to the overall pleasant dining experience.
Whether indulging in a wide array of dishes or savoring the picturesque views, breakfast at Hotel la Palma au Lac seems to leave nothing to be desired.
Dinner
Hotel la Palma au Lac boasts a culinary experience that receives praise for its delicious and very good food with many guests appreciating the exceptional dinners and fine dining options available. The hotel's restaurant and pizzeria are noted for their high quality, fulfilling special requests and offering excellent cuisine for half-board guests with a rich and varied buffet.
However, some reviews highlight areas for improvement. A few guests found the portions small, the menu lacking in variety and the price-performance ratio not quite matching expectations. There were occasional mentions of specific dishes not meeting quality standards and isolated instances of service issues in the restaurant.
Despite these criticisms, the general sentiment leans towards a positive dining experience with the food and atmosphere frequently commended. Those looking for a delicious meal with good service and a pleasant environment will likely find satisfaction at this hotel’s restaurant. Improvements in menu variety and portion size could further enhance the dining experience at Hotel la Palma au Lac.
Rooms
Hotel la Palma au Lac boasts rooms that offer considerable comfort and cleanliness, receiving high marks for spaciousness and tidiness. Many guests appreciated the large and bright rooms, especially those with lake views from the balcony, which add an element of tranquility and charm. The bathrooms also impressed with their size and cleanliness, often described as well-maintained and modern.
The hotel's family accommodations were praised for being well-prepared and equipped with extra bathrobes, slippers and baby amenities, thereby enhancing the comfort for families. Despite the predominantly positive reception, some guests noted that while rooms were generally comfortable and nicely furnished, they appeared somewhat dated and could benefit from modernization to match other contemporary hotels.
Room amenities such as strong Wi-Fi, daily fresh bottled water, high-quality room fixtures and ample pillows added to the guests' satisfaction. However, a few guests mentioned minor inconveniences such as impractical bathtubs and slippery surfaces. Some rooms were also described as relatively small and cramped, particularly those at the back of the hotel and there were occasional remarks about noise levels from certain rooms.
Overall, Hotel la Palma au Lac's rooms are celebrated for their cleanliness, comfort and excellent views, particularly those facing the lake. The spacious setups and well-thought-out provisions make for a pleasant stay, although a touch of modernization and better soundproofing might further enhance the guest experience.
Beds
Reviewers consistently praise the beds at Hotel la Palma au Lac, highlighting their comfort and quality. Descriptions such as "super comfortable beds" and "beds were great" are commonplace, reinforcing a strong positive sentiment around the hotel's sleep experience. The mattresses have been noted to be excellent, even referred to as super excellent, ensuring restful nights. Comfort extends to the bedding, which is described as top-notch with clean linens.
Many guests specifically appreciate the large, spacious beds and those traveling with children have found the accommodations well-suited to their needs with ample provisions. Despite the occasional remark about hard or narrow beds, the overwhelming feedback remains positive. Reviewers also note that the pillows and duvets, while generally fluffy and good quality, may vary in firmness and warmth, suiting different preferences.
Overall, the beds at Hotel la Palma au Lac are a standout feature, ensuring guests sleep well and wake up refreshed, making them the highlight of many stays.
Cleanliness
Hotel la Palma au Lac stands out for its impeccable cleanliness, which is frequently highlighted by guests. Visitors consistently appreciate the very clean rooms, describing them as tidy, comfortable and spacious, often with the added benefit of magnificent lake views. The hotel itself, both in public areas and rooms, is maintained to a very high standard with spotless facilities and attention given to cleanliness throughout. Guests commend the hotel staff for their excellent maintenance, ensuring that everything remains super clean and inviting. This consistent level of cleanliness contributes significantly to the overall positive guest experience, making it a desirable choice for travelers.
Staff
The staff at Hotel la Palma au Lac is frequently praised for their exceptional service, characterized by friendliness, helpfulness and professionalism. Many guests highlight the warm and welcoming atmosphere created by the staff, noting their attentiveness and dedication. The reception team is particularly commended for making check-in and check-out processes smooth and for remembering guest preferences and names, adding a personal touch to the experience. The staff's multilingual abilities are a notable asset, ensuring efficient communication with international guests. Across various reviews, the staff is described as extraordinarily accommodating, genuinely caring and consistently going above and beyond to elevate guests' holidays. Whether at the reception, in the restaurant or providing room service, the hotel's team is remarked upon for their cheerful and courteous demeanor, ensuring every guest feels well-attended to and valued throughout their stay.
Wi-Fi
The Wi-Fi at Hotel la Palma au Lac is a strong feature with guests consistently praising its accessibility and reliability. Available throughout all rooms and common areas, the connection is noted for being strong and reliable. Many reviews highlight the good and free WiFi, making it an appealing aspect of the hotel. However, there is a mention of the WiFi connection needing improvement, but overall, the excellent connection stands out as a positive experience for guests. The staff's accessibility on WhatsApp also contributes to an enhanced stay.
Spa
Hotel la Palma au Lac offers a variety of amenities in its small yet comfortable spa, featuring a combination of saunas, steam rooms, hammams and jacuzzis with beautiful lake views. Guests have particularly enjoyed the Thai Spa, which is noted as first-class and the variety of massage services available.
The terrace spa adds to the overall relaxation experience with its inviting jacuzzi. However, the spa's maintenance and management could use some improvement, as several guests have reported issues with the whirlpool not functioning properly or being overly chlorinated. Moreover, the sauna hours have been described as limited, closing as early as 9 pm, which has been inconvenient for some.
While some reviews mention the spa being a bit small, many guests still find it a pleasant and relaxing area. The overall atmosphere of the spa, including the relaxation areas and well-appointed facilities like the steam room, contributes to a generally positive impression. Even with its size constraints, the spa’s stunning views and relaxing environment have earned it high marks from visitors.
Gym
The gym at Hotel la Palma au Lac receives mixed reviews from guests. Some guests appreciate the convenience of e-bike rentals available at the hotel, enhancing their fitness experience. The gym facilities are described as clean and well-equipped with good equipment for a satisfactory workout. However, there are several mentions of the gym being small and needing maintenance with some machines not functioning properly. Overall, while the convenience and cleanliness of the gym are noted positively, the space and equipment maintenance could see improvements to meet guest expectations fully.
Parking
Hotel la Palma au Lac offers a variety of parking options, though guests should be aware of some limitations. The hotel provides convenient on-site parking, but the spaces are somewhat scarce and can be cramped. Parking costs an additional fee, commonly reported as ranging from CHF 14 to 17 per day. There are also several public parking spaces across the lake promenade as an alternative, though these also come with charges.
For those who prefer the proximity, there are parking spaces directly in front of the hotel, making it very convenient to access. It's worth noting that booking a space in advance does not always guarantee availability as some guests have found their reserved spots occupied upon arrival. Nevertheless, many praised the affordability and convenience of the parking arrangements overall.
The hotel’s private parking, adjacent to the building, is frequently highlighted as very convenient despite its limited availability. For those willing to walk a little further, nearby public parking lots provide additional space, albeit at usual rate charges. Overall, while Hotel la Palma au Lac offers good parking options, guests might need to plan ahead due to the limited availability and additional costs.
Family
Hotel la Palma au Lac excels in catering to families with children, earning high praise for its child-friendly facilities and services. Numerous visiting families commend the hotel's thoughtful amenities, such as play areas, cribs, changing tables and baby bathtubs. The establishment distinguishes itself with its family apartments, perfectly crafted for comfort and convenience, featuring tasteful renovations and options like carpet or parquet flooring.
Guests highlight the comprehensive baby equipment, which includes high chairs, diaper pails and kettles available for free in the room. The hotel is described as very accommodating and welcoming to children with bathrobes and slippers provided for the little ones. The helpful staff and the provision of extra items such as cots and trash bins for diapers contribute to a relaxing stay for families.
Families particularly appreciate the hotel's effort to inform guests about available family activities and the presence of playgrounds, ensuring that children are entertained. The breakfast options also receive positive mentions, rounding out a highly satisfying experience. Overall, Hotel la Palma au Lac offers an excellent environment for a beautiful family vacation, combining practicality with a welcoming atmosphere.
4 Star
Hotel la Palma au Lac offers a largely positive four-star experience with many guests praising it as a premium hotel with excellent amenities. Visitors found their stay very pleasant and memorable and several mentioned they would definitely stay again. The hotel layout and four-star service stood out, contributing to the overall positive impression. Despite this, some reviews noted areas for improvement, such as the need for updated fitness rooms and renovations. Some guests felt the accommodations were smaller than expected for a four-star hotel and suggested that it did not always meet the anticipated standard. Overall, it is seen as a pleasant place to stay with many four-star features, albeit with room for enhancements.
Business
Hotel la Palma au Lac presents itself as a business-friendly destination, offering a range of amenities and facilities ideal for corporate travelers. The hotel's location is advantageous, ensuring fast check-in and check-out processes, which is a notable convenience for busy professionals. Suites are highly regarded as being perfect for business travel, providing an environment that is quiet and conducive to work.
The establishment's facilities are tailored to meet the needs of business guests, including reliable WiFi that supports productive work sessions. The presence of private parking adds an extra layer of convenience for those traveling by car. Additionally, the hotel features a conference room, making it suitable for company events and meetings.
In summary, Hotel la Palma au Lac is well-suited for business stays, equipped with amenities and a tranquil setting that supports professional engagements and work-related activities.
Honeymoon
Hotel la Palma au Lac offers an excellent engagement package that receives high praise from guests. The honeymoon suite comes highly recommended, boasting a romantic feel that is perfect for couples looking to celebrate their special moments. Many guests find the hotel great for honeymooners with a particularly strong focus on creating an amazing honeymoon experience. The staff's exceptional service enhances this, making the entire stay remarkably memorable. Honeymoon decorations and thoughtful gifts for engagements add an extra touch of charm, further solidifying its reputation as a honeymoon-worthy destination.
Luxury
Hotel la Palma au Lac offers guests a genuinely luxurious experience, accented by several standout features that echo the feel of a 5-star hotel. The hotel envelops visitors in luxury from the moment they arrive with top-notch spa equipment, a refined restaurant and a delightful pizzeria. Guests consistently highlight the luxurious feel of the surroundings, from the interior design to the opulent bathrooms and rooms. The first-floor deluxe rooms come with large terraces, adding to the grandeur. The spa facilities are particularly noteworthy, ensuring a premium pampering experience. Attention to fine details and high-end amenities throughout the hotel contribute to an atmosphere of unparalleled luxury.
Romantic
Hotel la Palma au Lac offers a truly romantic experience, perfect for special occasions such as engagements. Guests frequently praise the intimate and romantic setting, highlighting the stunning lake views, which are especially enchanting under moonlight. The hotel features a charming terrace and offers romantic dining options, adding to the overall ambiance. The spa area, particularly enjoyable at night, enhances the romantic atmosphere, making it an ideal choice for couples seeking a memorable and affectionate getaway. The friendly and welcoming staff further contribute to creating a delightful and intimate experience with many visitors enjoying romantic strolls around the scenic location.
Dog Friendly
Hotel la Palma au Lac offers a genuinely pet-friendly environment, welcoming dogs warmly and ensuring their comfort. Guests appreciate that dogs are not only allowed but welcomed, making it an ideal choice for those traveling with their canine companions. The hotel provides dog beds and prepares rooms specifically for pets, enhancing the stay for both the dog and the owner. The positive guest feedback highlights a dog-friendly atmosphere where pets are treated kindly. Additionally, the hotel’s surroundings are conducive to dog walks, offering another benefit for pet owners.
No, Hotel la Palma au Lac doesn't have any pool.
Yes, a spa is available at Hotel la Palma au Lac.
Yes, Hotel la Palma au Lac welcomes dogs.
Yes, parking facilities are available at Hotel la Palma au Lac.