Berjaya Eden Park London Hotel
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Summary of reviewsBerjaya Eden Park London Hotel shines brightest in terms of location, offering unparalleled convenience nestled in the heart of Bayswater. Situated near the Bayswater and Queensway tube stations, the hotel provides excellent access to London's extensive public transport network, making key attractions like Hyde Park, Kensington Gardens, Oxford Street, Notting Hill and Paddington Station easily reachable. The vibrant neighborhood surrounding the hotel is teeming with a variety of restaurants, cafes and pubs, catering to all tastes and preferences, while also providing peaceful retreat-like environments to escape the city's bustle.
The hotel's Malaysian restaurant receives high praise for its excellence and convenience, particularly noted for special occasions and halal food options. Although some concerns were raised about a noisy kitchen ventilator affecting nearby rooms, this did not significantly disturb sleep for most guests. The array of dining options in the area, including an excellent nearby bakery, ensures guests are well-catered to.
Guest feedback on the rooms is mixed; many appreciate the clean, basic accommodations that suit short stays and budget-conscious travelers. Some rooms are highlighted for their spaciousness, comfort and soundproofing. However, the need for refurbishment is evident with numerous guests citing outdated decor, worn-out furniture and maintenance issues. Some rooms suffer from poor cleanliness, mold and tiny bathrooms, leading to a less comfortable experience for certain visitors.
Cleanliness at the hotel garners a varied response. While some guests commend the daily cleaning services and fresh linens, others criticize the overall low standard of upkeep, pointing out dirty carpets, mold and grime, particularly in communal areas.
Staff at Berjaya Eden Park generally receive positive remarks for their friendliness and helpfulness. Receptionists are often recognized for their welcoming demeanor and efficiency, contributing to a positive experience. Nonetheless, inconsistencies in coordination and responsiveness have occasionally left guests feeling neglected.
Guests appreciate the free WiFi, though its reliability varies. While some enjoy stable and high-quality connections, others face severe connectivity issues, particularly in basement rooms, making it problematic for work-related needs.
For families, the hotel offers limited amenities and faces criticism for being less than ideal due to small room sizes and outdated conditions. However, connecting rooms and the proximity to shops and public transport provide some flexibility and convenience.
The local nightlife scene near the hotel is lively, offering various dining and drinking options, though street noise can be a disturbance for some guests. Overall, the nightlife adds to the vibrant atmosphere and accessibility of the location.
Beds receive mixed reviews; many guests find them comfortable with clean bedding, yet several report discomfort due to old, lumpy mattresses and worn-out pillows, impacting sleep quality.
As a three-star property, Berjaya Eden Park London Hotel is seen as a good value for money option, especially given its prime location. It meets basic expectations for a three-star rating but falls short in some aspects like room conditions and cleanliness. Guests are advised to manage their expectations and understand the hotel's no-frills nature.
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The hotel's Malaysian restaurant receives high praise for its excellence and convenience, particularly noted for special occasions and halal food options. Although some concerns were raised about a noisy kitchen ventilator affecting nearby rooms, this did not significantly disturb sleep for most guests. The array of dining options in the area, including an excellent nearby bakery, ensures guests are well-catered to.
Guest feedback on the rooms is mixed; many appreciate the clean, basic accommodations that suit short stays and budget-conscious travelers. Some rooms are highlighted for their spaciousness, comfort and soundproofing. However, the need for refurbishment is evident with numerous guests citing outdated decor, worn-out furniture and maintenance issues. Some rooms suffer from poor cleanliness, mold and tiny bathrooms, leading to a less comfortable experience for certain visitors.
Cleanliness at the hotel garners a varied response. While some guests commend the daily cleaning services and fresh linens, others criticize the overall low standard of upkeep, pointing out dirty carpets, mold and grime, particularly in communal areas.
Staff at Berjaya Eden Park generally receive positive remarks for their friendliness and helpfulness. Receptionists are often recognized for their welcoming demeanor and efficiency, contributing to a positive experience. Nonetheless, inconsistencies in coordination and responsiveness have occasionally left guests feeling neglected.
Guests appreciate the free WiFi, though its reliability varies. While some enjoy stable and high-quality connections, others face severe connectivity issues, particularly in basement rooms, making it problematic for work-related needs.
For families, the hotel offers limited amenities and faces criticism for being less than ideal due to small room sizes and outdated conditions. However, connecting rooms and the proximity to shops and public transport provide some flexibility and convenience.
The local nightlife scene near the hotel is lively, offering various dining and drinking options, though street noise can be a disturbance for some guests. Overall, the nightlife adds to the vibrant atmosphere and accessibility of the location.
Beds receive mixed reviews; many guests find them comfortable with clean bedding, yet several report discomfort due to old, lumpy mattresses and worn-out pillows, impacting sleep quality.
As a three-star property, Berjaya Eden Park London Hotel is seen as a good value for money option, especially given its prime location. It meets basic expectations for a three-star rating but falls short in some aspects like room conditions and cleanliness. Guests are advised to manage their expectations and understand the hotel's no-frills nature.
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
3-Star Hotel
Guest Reviews
Nestled in the heart of Bayswater, the Berjaya Eden Park London Hotel boasts an exceptional location that draws rave reviews from guests. Just a stone's throw away from both the Bayswater and Queensway tube stations, this hotel offers unparalleled access to London's extensive public transport network. This prime position places visitors within walking distance of the expansive Hyde Park and Kensington Gardens, making it an ideal starting point for both leisurely strolls and active sightseeing.
The hotel is set in a vibrant neighborhood teeming with a variety of restaurants, cafes and pubs to cater to all tastes and preferences. Supermarkets and convenience stores are also nearby, ensuring that everything guests might need is easily accessible. This ease of access extends to many of London's key attractions, including Oxford Street, Notting Hill and Paddington Station, all reachable within minutes via the well-connected tube lines.
Reviewers consistently highlight the convenience and centrality of the location as major advantages, describing it as perfect for both tourists and business travelers. The surrounding area, though lively, provides a peaceful retreat from the hustle and bustle of city center life. Whether attending an event at Hyde Park or exploring the many local shops and eateries, the Berjaya Eden Park offers a strategic and highly praised spot from which to explore London.
Given its superb location, this hotel stands out as a affordable and convenient option, balancing proximity to central landmarks with the tranquility of a charming neighborhood.
Guests at Berjaya Eden Park London Hotel had mixed feelings about the breakfast offerings. The breakfast, provided at a nearby Malaysian restaurant called Med Salleh, featured a combination of Malaysian and English dishes. While some enjoyed the unique Asian flavors and found the food tasty, others were disappointed by the limited selection, lack of sweet options and the need to choose from a menu rather than a buffet.
The Malaysian breakfast offerings included dishes like rice with sauce and nuts, which some guests found too heavy or oily. English breakfast options, often mentioned, received varied feedback with some guests finding them acceptable while others noted the lukewarm temperature and lack of quality.
Several guests were taken aback by the unexpected extra charge for breakfast, as it was advertised as included. Additionally, the need for a breakfast voucher, which was not clearly communicated at check-in, caused frustration. Service in the breakfast restaurant was another point of contention with slow and unfriendly staff frequently cited.
For those not satisfied with the hotel's breakfast, the proximity to nearby cafes and supermarkets offered alternative breakfast options. The presence of a kettle in rooms enabled guests to prepare their morning beverages themselves. Ultimately, while the breakfast experience at the hotel left much to be desired for many, alternatives in the vicinity provided a saving grace for discontented guests.
Guests of Berjaya Eden Park London Hotel have largely positive things to say about their dining experiences, particularly praising the Malaysian restaurant associated with the hotel. This establishment is highlighted as top-notch with several reviews noting its excellence. The hotel offers convenient internal access to the restaurant, making it an ideal choice for special occasions like New Year's Eve dinners. Additionally, the option to enjoy halal food within the hotel is appreciated by diners.
However, some guests mentioned a noisy ventilator from the kitchen that could be heard in nearby rooms, though it did not significantly disrupt sleep for all travelers. Despite this minor inconvenience, the overall sentiment about the restaurant remains favorable.
For those looking to explore the culinary scene beyond the hotel's offerings, there's no shortage of options. An excellent bakery nearby and a variety of places to eat and shop ensure that guests have diverse dining and retail experiences at their fingertips.
The 'Berjaya Eden Park London Hotel' has garnered a mix of feedback regarding its rooms. Many guests appreciated the clean, basic rooms, stating they were sufficient for a short stay in London and suitable for budget-conscious travelers. Some lauded the spaciousness of certain rooms, especially for London standards and found them comfortable with essential amenities like tea-making stations and TV. Another highlight was the soundproofing in some rooms, ensuring a quiet environment.
However, a recurring theme among the reviews was the need for significant refurbishment and modernization. Numerous guests mentioned small and outdated rooms, worn-out furniture, peeling wallpaper and broken fixtures. Many bathrooms were noted as incredibly tiny with some containing mold and mildew issues. There were also complaints about cleanliness with dirty carpets and maintenance issues like non-functional air conditioning or heating, leaking sinks and chipped bathtubs.
Some guests faced problems with the room locations, such as basement rooms with no natural light and views of air conditioning units. Noisy rooms, especially those near kitchens or with single-pane windows, were another point of contention. The hotel’s labyrinthine layout and narrow, creaky hallways added to the discomfort for some visitors.
Overall, while the hotel offers some functional and adequately clean rooms, it clearly faces challenges with aging infrastructure, lack of updates and inconsistent maintenance. Travelers planning to stay here might want to manage their expectations and consider the potential for varying room conditions.
The beds at Berjaya Eden Park London Hotel have received highly mixed feedback from guests. A significant number of reviews speak favorably of the beds, describing them as comfortable with clean and fresh bedding. Some travelers found the beds and pillows to be very comfy, leading to good sleep experiences. Comfortable and clean beds were highlighted as a positive aspect by multiple guests.
However, there are numerous complaints about the beds as well. Several guests reported the mattresses being old, worn out and even lumpy, making the beds very uncomfortable. Issues like broken springs, small bed sizes, dirty mattresses and squeaky beds were frequently mentioned. Some reviewers described their sleep experience as dreadful due to uncomfortable beds, feeling every spring and beds resembling concrete slabs.
The pillows were also a point of contention with many noting them to be worn out and uncomfortable. Overall, while some guests enjoyed a comfortable sleep at Berjaya Eden Park, others felt that the bed quality severely impacted their stay.
The guest reviews for Berjaya Eden Park London Hotel present a mixed picture regarding cleanliness. A number of guests remarked favorably on the clean rooms, well-maintained cleanliness and fresh towels and linens. Some praised the daily cleaning service, pointing out that their rooms and bathrooms were kept in good condition. These positive reviews also highlighted the hotel's clean beds and fresh ambiance, indicating that for some, the overall standard of cleanliness was satisfactory.
However, a significant number of reviews pointed out serious cleanliness issues. Many guests described the rooms as dirty with carpets and walls stained and in dire need of deep cleaning. Issues such as mold on shower mats, rusty baths and poorly maintained facilities were frequently mentioned. Some rooms were noted to be superficially cleaned, while others had visible dirt and grime. The communal areas, including corridors, were described as smelly and unclean with marks on walls and dirty carpets.
The property itself appears to be outdated and in need of renovation, which has contributed to its worn-out and shabby appearance. Broken fixtures, peeling paint and dated furniture were recurring complaints, along with ineffective communication and insufficient maintenance response from the management. Ultimately, while some guests found the hotel clean enough for a brief stay, others were greatly disappointed by the overall low standard of cleanliness and upkeep.
The Berjaya Eden Park London Hotel receives varied feedback about its staff from guests. Many reviews highlight the staff as friendly, helpful and accommodating. Guests often mention exceptional service and professionalism with some even noting standout employees by name. Particularly praised are the receptionists, who are frequently described as welcoming, assertive and efficient, contributing to a positive first impression of the hotel.
Guests find the staff consistently pleasant, attentive and willing to assist with various needs, such as printing tickets or allowing early check-in. The cleaning staff are also commended for being friendly and diligent. Despite some isolated incidents involving unprofessional or rude behavior from specific receptionists, the general sentiment reflects positively on the staff’s commitment to ensuring a good experience for guests.
However, certain reviews indicate issues with coordination and responsiveness with some guests feeling neglected or not assisted adequately, particularly with luggage or specific requests. Despite these occasional negative experiences, the majority of guests appreciate the staff's efforts and friendliness, which often enhance their stay at the hotel. The team is largely considered a valuable asset to the hotel and contributes significantly to its welcoming atmosphere.
The WiFi experience at Berjaya Eden Park London Hotel appears to be mixed, largely dependent on room location. Guests appreciated free WiFi services and noted the internet as very good and stable in some instances. A few guests highlighted high-quality and perfectly working WiFi, which made their stay enjoyable. However, for many, the WiFi was an issue with severe connectivity problems in several rooms, most notably in basement areas. Reports of slow, intermittent and spotty connections were frequent and some guests were unable to connect at all, which was particularly problematic for those needing a reliable connection for work. Overall, while there are pockets of strong performance, the WiFi at this hotel is largely unreliable and may pose challenges for those requiring consistent internet access.
While Berjaya Eden Park London Hotel doesn't offer a wide range of family-friendly amenities, some guests have reported satisfactory experiences during their stays. One parent mentioned they were happy with the room for themselves and their son during a four-night stay, although others have noted that the accommodations are generally not ideal for families. Issues such as small room sizes and subpar conditions were highlighted with particular concern for families with young children. Rooms for larger groups, including toddlers and infants, were available and some guests stayed in connecting rooms, which may provide some flexibility for family arrangements. However, the consensus suggests that the hotel is in need of an update to be more suitable for family stays.
The area surrounding Berjaya Eden Park London Hotel is vibrant and lively with an abundance of bars, pubs and eateries close by. Guests appreciate the variety of places available for dining and drinking and the convenience of nearby clubs for nightlife enthusiasts. The hotel's location near two metro stations, bus stops and many shops and supermarkets adds to the overall appeal. However, some guests have noted that street noise, often from people talking loudly or making noise late at night, can be a disturbance. Despite some negative aspects, such as the occasional smell and noise from downstairs, many find the proximity to pubs and nightlife options to be a significant advantage. The area is described as very nice, complementing the charm of the quaint old building of the hotel.
The Berjaya Eden Park London Hotel presents itself as a three-star property that offers a mix of affordability and prime location. Guests have noted that it provides good value for money, making it an attractive option for budget-conscious travelers. The hotel's central location is highlighted as a significant advantage, offering ease of access to various parts of London.
However, it's important to set realistic expectations. It is generally perceived as a basic, no-frills option with simple room setups. Several reviews mention that it meets the basic requirements one might expect from a three-star hotel with features such as clean showers and a limited number of pillows.
On the downside, there are remarks about the hotel's shortcomings in comparison to its three-star rating. Some reviews indicate that it does not quite meet the standard typically associated with three stars with specific complaints about zero soundproofing and uncomfortable experiences. Some guests have felt that the hotel is not worth the money paid, suggesting a mismatch in the price-performance ratio.
In summary, Berjaya Eden Park London Hotel is recommended for those looking for an affordable, centrally-located stay in London, as long as they have moderate expectations regarding luxury and comfort.
The Berjaya Eden Park London Hotel carries with it a palpable sense of history, offering guests a genuinely historic experience with its traditional style and old English vibe. Its building and rooms exude a historic air, creating a unique atmosphere that pays tribute to an earlier era. However, the charm of the historic structure comes with some trade-offs, such as dated decor, outdated furniture and narrow hallways filled with stairs.
While many appreciate the historical significance and authenticity of the hotel, it is also noted that the entire property is in need of renovation. Some rooms and bathrooms are reported to be very small with peeling wallpaper and other signs of wear. However, despite these limitations, the hotel's cleanliness in bedrooms and bathrooms has not gone unnoticed.
For those who value the experience of staying in a place steeped in history and can overlook a few modern inconveniences, Berjaya Eden Park offers a unique slice of historic London living.
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Location
The hotel is set in a vibrant neighborhood teeming with a variety of restaurants, cafes and pubs to cater to all tastes and preferences. Supermarkets and convenience stores are also nearby, ensuring that everything guests might need is easily accessible. This ease of access extends to many of London's key attractions, including Oxford Street, Notting Hill and Paddington Station, all reachable within minutes via the well-connected tube lines.
Reviewers consistently highlight the convenience and centrality of the location as major advantages, describing it as perfect for both tourists and business travelers. The surrounding area, though lively, provides a peaceful retreat from the hustle and bustle of city center life. Whether attending an event at Hyde Park or exploring the many local shops and eateries, the Berjaya Eden Park offers a strategic and highly praised spot from which to explore London.
Given its superb location, this hotel stands out as a affordable and convenient option, balancing proximity to central landmarks with the tranquility of a charming neighborhood.
Breakfast
The Malaysian breakfast offerings included dishes like rice with sauce and nuts, which some guests found too heavy or oily. English breakfast options, often mentioned, received varied feedback with some guests finding them acceptable while others noted the lukewarm temperature and lack of quality.
Several guests were taken aback by the unexpected extra charge for breakfast, as it was advertised as included. Additionally, the need for a breakfast voucher, which was not clearly communicated at check-in, caused frustration. Service in the breakfast restaurant was another point of contention with slow and unfriendly staff frequently cited.
For those not satisfied with the hotel's breakfast, the proximity to nearby cafes and supermarkets offered alternative breakfast options. The presence of a kettle in rooms enabled guests to prepare their morning beverages themselves. Ultimately, while the breakfast experience at the hotel left much to be desired for many, alternatives in the vicinity provided a saving grace for discontented guests.
Dinner
However, some guests mentioned a noisy ventilator from the kitchen that could be heard in nearby rooms, though it did not significantly disrupt sleep for all travelers. Despite this minor inconvenience, the overall sentiment about the restaurant remains favorable.
For those looking to explore the culinary scene beyond the hotel's offerings, there's no shortage of options. An excellent bakery nearby and a variety of places to eat and shop ensure that guests have diverse dining and retail experiences at their fingertips.
Rooms
However, a recurring theme among the reviews was the need for significant refurbishment and modernization. Numerous guests mentioned small and outdated rooms, worn-out furniture, peeling wallpaper and broken fixtures. Many bathrooms were noted as incredibly tiny with some containing mold and mildew issues. There were also complaints about cleanliness with dirty carpets and maintenance issues like non-functional air conditioning or heating, leaking sinks and chipped bathtubs.
Some guests faced problems with the room locations, such as basement rooms with no natural light and views of air conditioning units. Noisy rooms, especially those near kitchens or with single-pane windows, were another point of contention. The hotel’s labyrinthine layout and narrow, creaky hallways added to the discomfort for some visitors.
Overall, while the hotel offers some functional and adequately clean rooms, it clearly faces challenges with aging infrastructure, lack of updates and inconsistent maintenance. Travelers planning to stay here might want to manage their expectations and consider the potential for varying room conditions.
Beds
However, there are numerous complaints about the beds as well. Several guests reported the mattresses being old, worn out and even lumpy, making the beds very uncomfortable. Issues like broken springs, small bed sizes, dirty mattresses and squeaky beds were frequently mentioned. Some reviewers described their sleep experience as dreadful due to uncomfortable beds, feeling every spring and beds resembling concrete slabs.
The pillows were also a point of contention with many noting them to be worn out and uncomfortable. Overall, while some guests enjoyed a comfortable sleep at Berjaya Eden Park, others felt that the bed quality severely impacted their stay.
Cleanliness
However, a significant number of reviews pointed out serious cleanliness issues. Many guests described the rooms as dirty with carpets and walls stained and in dire need of deep cleaning. Issues such as mold on shower mats, rusty baths and poorly maintained facilities were frequently mentioned. Some rooms were noted to be superficially cleaned, while others had visible dirt and grime. The communal areas, including corridors, were described as smelly and unclean with marks on walls and dirty carpets.
The property itself appears to be outdated and in need of renovation, which has contributed to its worn-out and shabby appearance. Broken fixtures, peeling paint and dated furniture were recurring complaints, along with ineffective communication and insufficient maintenance response from the management. Ultimately, while some guests found the hotel clean enough for a brief stay, others were greatly disappointed by the overall low standard of cleanliness and upkeep.
Staff
Guests find the staff consistently pleasant, attentive and willing to assist with various needs, such as printing tickets or allowing early check-in. The cleaning staff are also commended for being friendly and diligent. Despite some isolated incidents involving unprofessional or rude behavior from specific receptionists, the general sentiment reflects positively on the staff’s commitment to ensuring a good experience for guests.
However, certain reviews indicate issues with coordination and responsiveness with some guests feeling neglected or not assisted adequately, particularly with luggage or specific requests. Despite these occasional negative experiences, the majority of guests appreciate the staff's efforts and friendliness, which often enhance their stay at the hotel. The team is largely considered a valuable asset to the hotel and contributes significantly to its welcoming atmosphere.
Wi-Fi
Family
Nightlife
3 Star
However, it's important to set realistic expectations. It is generally perceived as a basic, no-frills option with simple room setups. Several reviews mention that it meets the basic requirements one might expect from a three-star hotel with features such as clean showers and a limited number of pillows.
On the downside, there are remarks about the hotel's shortcomings in comparison to its three-star rating. Some reviews indicate that it does not quite meet the standard typically associated with three stars with specific complaints about zero soundproofing and uncomfortable experiences. Some guests have felt that the hotel is not worth the money paid, suggesting a mismatch in the price-performance ratio.
In summary, Berjaya Eden Park London Hotel is recommended for those looking for an affordable, centrally-located stay in London, as long as they have moderate expectations regarding luxury and comfort.
Historic
While many appreciate the historical significance and authenticity of the hotel, it is also noted that the entire property is in need of renovation. Some rooms and bathrooms are reported to be very small with peeling wallpaper and other signs of wear. However, despite these limitations, the hotel's cleanliness in bedrooms and bathrooms has not gone unnoticed.
For those who value the experience of staying in a place steeped in history and can overlook a few modern inconveniences, Berjaya Eden Park offers a unique slice of historic London living.
No, Berjaya Eden Park London Hotel doesn't have any pool.
No, a spa isn't available at Berjaya Eden Park London Hotel.
No, Berjaya Eden Park London Hotel doesn't allow dogs.
No, parking facilities aren't available at Berjaya Eden Park London Hotel.
No, Berjaya Eden Park London Hotel doesn't have a gym.
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