London51.50670700,
-0.24430500,
261 Uxbridge Road, Shepherd Bush(Show on Map)
6.3
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel 261 in West London receives praise for its strategic location, nestled in a quiet, residential area with excellent transport links. Guests appreciate its proximity to bus stops, train stations and a variety of dining options, making it easy to explore the city. The hotel’s location near popular destinations and event venues, such as Westfield Shopping Centre and Loftus Road Stadium, adds to its appeal, offering great value for money despite not being centrally located.
The breakfast experience is mixed; some guests enjoy the food provided at a nearby Italian restaurant, finding it tasty and filling. Others, however, are dissatisfied with the limited menu options, restrictive set dishes and the inconvenience of having to walk to a different location.
The rooms also receive varied feedback. While some guests find them spacious, clean and comfortable, others describe them as small and occasionally poorly maintained. Issues noted include unpleasant odors, stains on bedding and inadequate sound insulation. Despite these concerns, rooms offer essential amenities like a TV, small fridge and USB outlets.
Hotel cleanliness equally garners mixed reviews. Some guests praise the fresh sheets and daily room cleanings, but others report dirty carpets, bed sheets and towels. Problems such as moldy bathrooms and occasional sightings of bed bugs or mice contribute to the negative experiences.
One consistent highlight is the hotel's staff, who are frequently commended for their friendliness, helpfulness and attentiveness. The warm and welcoming atmosphere they create significantly enhances the guest experience, often making up for other deficiencies.
Wi-Fi availability at Hotel 261 is another point of contention. While some find it adequate in public areas, many report issues with weak, unreliable connections, especially in rooms on higher floors.
Parking options are seen as convenient by many guests with on-site and off-street options available, although some have had issues with reservations and cost communications.
For families, the hotel offers adequate accommodation for basic needs, but rooms can be cramped and breakfast lacks child-friendly options. Despite these challenges, some families have found it satisfactory for short stays.
The beds also receive mixed reviews with some guests highlighting their comfort and spaciousness, while others report issues with firmness, cleanliness and overall quality.
Overall, Hotel 261 offers a convenient and well-connected base for exploring London, particularly valued for its location and helpful staff, but with several areas needing improvement in cleanliness, room quality and specific amenities. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Room Types
Single RoomRooms have a TV with satellite channels and facilities for making tea and coffee.
Double RoomRooms have a TV with satellite channels and facilities for making tea and coffee.
Twin RoomRooms have a TV with satellite channels and facilities for making tea and coffee.
Triple RoomRooms have a TV with satellite channels and facilities for making tea and coffee.
Quadruple RoomRooms have a TV with satellite channels and facilities for making tea and coffee.
Double Room (1 - 2 Adults)Rooms have a TV with satellite channels and facilities for making tea and coffee.
Family RoomRooms have a TV with satellite channels and facilities for making tea and coffee.
Guest Reviews
6.3
Rated
Location
Hotel 261 has received numerous positive reviews for its strategic and well-connected location in West London. Guests frequently praise the quiet, residential area surrounded by various hospitality and food businesses, providing ample dining options. The hotel is conveniently located near multiple bus stops and train stations, including Shepherd’s Bush Market and East Acton, making it easy to explore the city and reach central London despite being situated in West London. Public transportation links are highlighted as excellent with bus stops right in front of the hotel facilitating quick access to the tube stations and various city attractions.
Visitors have found the hotel well-situated for specific venues and events, such as concerts at Bush Hall and football games at Loftus Road Stadium. It's also a short walk to popular destinations like Westfield Shopping Centre and Hammersmith, which adds to its appeal for both shopping and medical visits. The proximity to local amenities, including supermarkets, pubs, bars and cafés, further enhances its convenience.
Guests appreciate the reasonable pricing paired with the advantageous location, making it an excellent value for money. Though not centrally located, the efficient and frequent public transportation options mitigate any potential drawbacks related to its distance from the city center.
Overall, Hotel 261 is celebrated for its quiet and accessible location, great transport links and proximity to various attractions, making it an ideal base for visitors looking to explore London from a more serene, residential setting.
Breakfast
The breakfast experience at Hotel 261 seems to be a mix of positive and negative feedback from guests. While breakfast is included, it is not served on-site but rather at a nearby Italian restaurant, typically requiring a short walk. Some guests appreciated the quality of the food provided at the external cafe, mentioning that the breakfast was tasty, filling and even the best part of their stay. The convenience of having a nearby breakfast spot and friendly staff also received favorable remarks.
However, many guests were dissatisfied with this arrangement, expressing frustrations about the lack of choice, limited menu options and having to travel to a different location for breakfast. Several reviewers mentioned that the restrictive set menu, often featuring a typical Italian breakfast or standard English breakfast, did not meet their expectations. Additionally, issues such as late opening times, poor service and subpar food quality contributed to a less than satisfactory experience for some.
Overall, while some guests found the off-site breakfast to be a pleasant surprise, others felt misled and disappointed by the arrangement and quality. Potential visitors should be aware of this aspect and manage their expectations accordingly.
Rooms
The guest reviews for 'Hotel 261' paint a mixed picture of the rooms. On the positive side, several reviews highlight that the rooms are spacious, clean and comfortable with some guests noting modern and well-maintained bathrooms. The basic amenities such as a TV, small fridge and USB outlets in the rooms were appreciated. The hotel’s location was frequently praised for its convenience.
However, a significant number of reviews point out that the rooms are generally very small with many guests describing them as cramped and difficult to move around in. Some reviewers mentioned that the rooms and bathrooms were not as clean as expected with reports of unpleasant odors, stains on bedding and occasional maintenance issues such as broken bed frames and heating problems. Sound insulation seemed poor and the surrounding noise from nearby restaurants could be disturbing.
Overall, while the hotel rooms are functional for a short stay and are reasonably priced, they often fail to match the photos on the hotel's website, leading to some disappointment among the guests. For prospective visitors, the hotel offers a practical stay with essential amenities, but with several areas needing improvement.
Beds
Hotel 261 has received a mixed compilation of feedback regarding its beds. On the positive side, many guests found the beds to be quite comfortable, complimenting the spaciousness and overall comfort levels. Several individuals even highlighted the quality of the pillows, claiming them to be some of the best they've experienced. The bedding, when clean, was noted to be satisfactory and some newer mattresses were well-received for enhancing comfort levels.
However, a significant number of guests reported discomfort, pointing out issues such as hard, old or lumpy mattresses. Many beds were described as being too firm or having squeaky, fallen slats, which disrupted their sleep. Cleaning issues were recurrent with mentions of dirty sheets, bed bugs and unwashed linens. The size of the beds also dissatisfied several guests, who found them too small or unsuitable for couples. Pillows were often cited as being either too solid or paper-thin, adding to the discomfort. Overall, while there are positive experiences, numerous guests expressed the need for substantial improvement in cleanliness and bed quality at Hotel 261.
Cleanliness
Hotel 261's reviews paint a mixed picture when it comes to cleanliness. While several guests noted that their rooms were clean, tidy and sometimes even cleaned daily, many others expressed significant concerns. Recurring issues included dirty carpets, bed sheets and towels. Some guests found traces of previous occupants, like food cups and hairs, while others complained of unpleasant odors from the fridge and room in general. The bathrooms were often highlighted as particularly problematic with moldy ceilings, dirty floors and grime in the shower area being common issues.
On the positive side, some guests described their rooms as clean and modern with fresh sheets and daily replenished amenities. The reception staff also received praise for their helpfulness and friendliness.
However, the overall sentiment leans towards dissatisfaction with the hotel's cleanliness with reports of bed bugs, dust mites and even mice detracting from the guest experience. The mixed reviews suggest that while some rooms meet a reasonable standard of cleanliness, many fall short, indicating inconsistency in the hotel's housekeeping practices.
Staff
Hotel 261 is renowned for its exceptionally friendly and helpful staff, often creating a warm and welcoming atmosphere for guests. Receptionists and other personnel are consistently praised for their politeness, responsiveness and willingness to accommodate various requests. Visitors frequently highlight the courteous and kind demeanor of the staff, emphasizing their positive attitudes and readiness to assist with all kinds of questions and needs.
Guests have noted the approachable nature of the staff, describing them as smiley, resourceful and always available. The receptionists, in particular, receive accolades for their warm welcomes and thorough explanations upon check-in. Furthermore, the staff’s flexibility and attentiveness significantly enhance the overall guest experience, often compensating for any shortcomings in other aspects of the hotel.
Special mentions are often given to specific staff members who go above and beyond, such as the young lady who personally went out to buy pastries for a guest's breakfast and Adam, who is commended for his exceptional kindness at the front desk.
Overall, the staff at Hotel 261 consistently impresses guests with their dedication to excellent service, ensuring that visitors feel valued and well-taken care of during their stay.
Wi-Fi
Hotel 261 offers complimentary Wi-Fi, which garnered mixed feedback from guests. Some found the internet signal decent or okay with a few guests noting it worked well in certain areas like the lobby or lounge. However, many reviews highlight significant issues, including unstable, weak and unreliable connections. Several guests reported that the Wi-Fi did not work in their rooms, especially on the top floor and experienced frequent disconnections. Some faced slow internet speeds and interruptions, especially during evening and night times, which affected their ability to work. Despite the free offering, consistent and robust connectivity remains a challenge for Hotel 261.
Parking
Hotel 261 offers a variety of parking options that contribute to a comfortable stay for guests who arrive by car. Convenient on-site parking is available, albeit for a fee, which some guests found to be worth the price for the convenience it provides. Spaces can be reserved and parking is generally accessible just outside the hotel's premises. For those seeking off-street parking, spaces are available in front of the hotel, adding to the ease of access for guests. Although a few guests experienced issues with availability and reservations, many found the parking facilities suitable and valued the convenience of having a dedicated space near the hotel. Despite some mixed experiences regarding the cost and policy communications, the hotel’s location adds to its overall appeal for those traveling with their own vehicle.
Family
Hotel 261 offers simple and clean accommodations that are well-suited for a city trip with the family, given its good location. However, the facilities may not adequately cater to families, especially those with young children. Although the hotel boasts a family-friendly atmosphere and supportive staff, the family rooms present several challenges. These rooms are often described as small, cramped and sometimes located in a separate building without en-suite bathrooms.
The breakfast offerings are limited, particularly lacking options that might appeal to children, such as chocolate or jam and the juice served is not well-received. Despite these drawbacks, some families have made repeat visits and found the hotel satisfactory for their needs, indicating that it may still be a viable option for those looking for basic accommodation in a convenient location.
No, Hotel 261 doesn't have any pool.
No, a spa isn't available at Hotel 261.
No, Hotel 261 doesn't allow dogs.
Yes, parking facilities are available at Hotel 261.