Montcalm Brewery, London City
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Summary of reviewsMontcalm Brewery, London City, enjoys an enviable location highly praised by guests. Centrally situated, it provides effortless access to the city’s top attractions with nearby underground stations like Moorgate and Barbican. The historic character of the building adds a unique charm to the spotless and comfortable rooms, offering a tranquil retreat amidst the bustling city. Its proximity to landmarks such as the Barbican Centre, St Paul's, the city's financial district, as well as easy reach to places like Shoreditch, Spitalfields Market and the West End, makes it ideal for both leisure and business travelers. The location is particularly advantageous for conference attendees, ensuring a pleasant blend of historic ambiance and modern convenience.
Breakfast at Montcalm Brewery has seen mixed reviews. Many guests appreciated the excellent variety and quality of produce, enjoying the Full English options and professional service in the club lounge. However, some guests found the breakfast overpriced and experienced lukewarm food, limited choices and poor service. Issues such as high costs, long wait times and logistical complications with breakfast served in different buildings were recurrent concerns.
Dinner experiences received mixed feedback as well with the on-site pub Jugged Hare receiving praise for its excellent food, especially the Sunday roast and pre-dinner drinks, albeit at a higher price. However, the lack of bar or restaurant facilities directly within the hotel and limited room service availability was noted. Consequently, many guests opted to dine at nearby establishments like Cote.
Room feedback varied; many guests enjoyed spacious, comfortable and clean rooms with charming decor. However, some noted that rooms felt dated and in need of renovation with issues like broken air conditioning, dated plumbing and noisy environments. Consistency in room maintenance and updates was a concern for some visitors.
Cleanliness also received mixed reviews. While many found the rooms to be spotless with excellent hygiene standards, others reported issues like general dust and grime, dirty grout in bathrooms, mold on window fittings and poorly cleaned communal areas. Complaints about specific cleanliness inconsistencies suggest a need for more thorough and consistent maintenance.
The staff are generally praised for their friendliness, helpfulness and professionalism, greatly enhancing the guest experience. Many guests mentioned specific staff members who made a positive impact. However, there were occasional remarks about disorganized, unresponsive or unprofessional staff.
Wifi connectivity was another area of mixed feedback. While many appreciated strong and reliable internet in public areas and rooms, others faced issues with slow, spotty or non-existent connections in certain areas.
The gym is noted as generally positive despite being small, clean and adequately equipped. Guests mentioned occasional issues with equipment and difficulties locating the gym due to insufficient signage.
The hotel is praised as family-friendly with comfortable family rooms and kid-friendly amenities, though some guests found sofa beds uncomfortable and noted issues with air conditioning for children.
The vibrant nightlife around Montcalm Brewery is a significant draw, offering easy access to numerous bars and restaurants. However, noise from nearby venues and street activities can be disruptive for those seeking quiet.
Finally, beds received mixed reviews. Many found them extremely comfortable, but some guests mentioned softness issues with some beds consisting of two separate mattresses pushed together affecting comfort.
Overall, Montcalm Brewery, London City offers a central location, historic charm and modern conveniences but needs to address some inconsistencies in services to fully meet guest expectations.
Categories
Breakfast at Montcalm Brewery has seen mixed reviews. Many guests appreciated the excellent variety and quality of produce, enjoying the Full English options and professional service in the club lounge. However, some guests found the breakfast overpriced and experienced lukewarm food, limited choices and poor service. Issues such as high costs, long wait times and logistical complications with breakfast served in different buildings were recurrent concerns.
Dinner experiences received mixed feedback as well with the on-site pub Jugged Hare receiving praise for its excellent food, especially the Sunday roast and pre-dinner drinks, albeit at a higher price. However, the lack of bar or restaurant facilities directly within the hotel and limited room service availability was noted. Consequently, many guests opted to dine at nearby establishments like Cote.
Room feedback varied; many guests enjoyed spacious, comfortable and clean rooms with charming decor. However, some noted that rooms felt dated and in need of renovation with issues like broken air conditioning, dated plumbing and noisy environments. Consistency in room maintenance and updates was a concern for some visitors.
Cleanliness also received mixed reviews. While many found the rooms to be spotless with excellent hygiene standards, others reported issues like general dust and grime, dirty grout in bathrooms, mold on window fittings and poorly cleaned communal areas. Complaints about specific cleanliness inconsistencies suggest a need for more thorough and consistent maintenance.
The staff are generally praised for their friendliness, helpfulness and professionalism, greatly enhancing the guest experience. Many guests mentioned specific staff members who made a positive impact. However, there were occasional remarks about disorganized, unresponsive or unprofessional staff.
Wifi connectivity was another area of mixed feedback. While many appreciated strong and reliable internet in public areas and rooms, others faced issues with slow, spotty or non-existent connections in certain areas.
The gym is noted as generally positive despite being small, clean and adequately equipped. Guests mentioned occasional issues with equipment and difficulties locating the gym due to insufficient signage.
The hotel is praised as family-friendly with comfortable family rooms and kid-friendly amenities, though some guests found sofa beds uncomfortable and noted issues with air conditioning for children.
The vibrant nightlife around Montcalm Brewery is a significant draw, offering easy access to numerous bars and restaurants. However, noise from nearby venues and street activities can be disruptive for those seeking quiet.
Finally, beds received mixed reviews. Many found them extremely comfortable, but some guests mentioned softness issues with some beds consisting of two separate mattresses pushed together affecting comfort.
Overall, Montcalm Brewery, London City offers a central location, historic charm and modern conveniences but needs to address some inconsistencies in services to fully meet guest expectations.
Business Hotel
Combining historic charm with modern amenities, this 5-star hotel in London is nothing short of ideal for business travellers, as it features 6 private meeting rooms, private dining options for up to 100 people, free high-speed Wi-Fi, as well as all the necessary technological equipment for corporate meetings and conferences.
Luxury Hotel
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Montcalm Brewery, London City, enjoys an enviable location that draws consistent praise from its guests. The hotel is centrally situated, making it an ideal base for exploring the city's top attractions. Its proximity to underground stations like Moorgate and Barbican offers easy access to London’s extensive transport network and nearby landmarks such as the Barbican Centre, St Paul's and the city's financial district enhance its appeal.
The historical character of the building adds a unique charm, complemented by the spotless and comfortable rooms. Guests appreciate the tranquil environment amidst the bustling city, finding it both a quiet retreat and conveniently close to many amenities, including shops, restaurants and pubs.
The reachability of key locations, whether walking distance to Shoreditch, Spitalfields Market or a short tube ride to the West End, makes this hotel a perfect choice for both leisure and business travelers. Visitors attending conferences and events at the nearby Brewery or Barbican Centre will find the location particularly advantageous. Overall, the Montcalm Brewery offers an excellent blend of central location, historic ambiance and modern convenience, ensuring a pleasant stay for all types of visitors.
Breakfast at Montcalm Brewery, London City has received mixed feedback from guests with highlights on both ends of the spectrum. Many guests praised the breakfast for its excellence, variety and the quality of produce. Some reported enjoying the hot options and the convenience of a Full English breakfast. The staff, particularly in the club lounge, were described as pleasant and professional.
Despite these positive comments, there were also frequent criticisms. A common issue was the high cost of breakfast with many guests feeling it was overpriced for the quality and variety offered. Several guests experienced lukewarm food, limited choices and poor service. Complaints included long wait times, lack of specific items like poached eggs or gluten-free bread and the buffet food not being replenished in a timely manner.
Additionally, some guests were disappointed to find breakfast was not included in their booking, despite high room rates and misleading information on the hotel's website. There were also logistical issues, such as the breakfast being served in different buildings, which confused or inconvenienced some guests.
Overall, while there are guests who found the breakfast at Montcalm Brewery to be excellent and enjoyed the service, there is a noteworthy number of others who found it expensive and lacking in quality and variety.
Montcalm Brewery, London City offers a mixed dining experience for its guests with a notable mention being the Jugged Hare. This on-site pub stands out for its elevated dining atmosphere and has received praise for its excellent food, particularly its Sunday roast and pre-dinner drinks. It adds significant value as a dining option, even though it is noted to be pricier than room service.
Despite the positive reviews for the Jugged Hare, several guests mentioned the inconvenience of having no bar or restaurant facilities directly within the hotel and the limited availability of room service. In some cases, the absence of drinks in the mini-fridge and the closure of the pub during late hours further detracted from the experience. For breakfast, while some guests appreciated the offerings, there were notable complaints about the high prices and limited selection.
Many guests found themselves venturing out to nearby establishments like Cote for meals, which offered satisfactory alternatives. The lack of flexible dining hours and room service options often left guests needing to make alternative arrangements. Therefore, the hotel's strong suit remains the Jugged Hare pub, but the overall dining and drink services at Montcalm Brewery leave room for improvement.
Montcalm Brewery in London City has received mixed feedback when it comes to their rooms. On the positive side, many guests found the rooms to be lovely, spacious and very comfortable. Beds were often praised for their comfort and some rooms were noted for being surprisingly large given the central London location. The hotel also features charming decor that adds a unique character and facilities like the bathroom were appreciated for being thoughtfully equipped, clean and modern where updated.
However, several reviews pointed out that the rooms were in disparate conditions. A recurring theme was that many rooms felt dated, tired and in need of renovation. Issues like broken air conditioning, dated plumbing, malfunctioning amenities and insufficient cleaning were frequently mentioned. Some guests also dealt with unexpected issues such as noisy environments, lack of natural light and rooms that differed from their advertised images. Small rooms with awkward layouts also appeared to be a common concern.
Overall, while the hotel has the potential to offer a comfortable stay with its hint of historic charm, it's clear that consistency in room maintenance and updates is needed to meet guest expectations fully. The Montcalm Brewery's prime location and some spacious, comfortable rooms are significant draws, but attention to detail and modernization would enhance the overall guest experience.
The beds at Montcalm Brewery, London City have received mixed reviews from guests, albeit with a considerable tilt towards positive feedback. Many visitors found the beds to be extremely comfortable with adjectives like "incredibly comfy" and "super comfy" appearing frequently. The large size of some beds also contributed to guest satisfaction. However, a few issues are recurrent, such as the softness of the mattresses, which some guests found too soft or even backbreaking. Additionally, the beds are often noted to consist of two separate mattresses pushed together, which could affect comfort.
Reviews also highlight a range of opinions on the condition of the headboards and the bed cleanliness with some mentioning the need for an update or presence of slight wear and tear. The headboards in many rooms are either absent or in need of repair. The size of the beds also drew attention with some guests commenting on them being too small or adequate only for standard double occupancy, which led to discomfort for a few.
On the other hand, the bedding itself, including pillows and sheets, received mixed feedback with comments ranging from "comfortable bedding" to occasional mentions of inconsistencies or discomfort. Despite these varied experiences, the general consensus leans towards a positive bed experience with many guests enjoying a restful sleep thanks to the comfortable mattresses and spacious bed sizes.
The Montcalm Brewery in London City has received mixed reviews regarding cleanliness. Guests frequently praise the hotel for being very clean with rooms described as spotless, comfortable and quiet. The bed linen is often highlighted as exceptionally clean and many found the hotel to maintain a high standard of hygiene. The well-presented and stylish rooms, paired with friendly and efficient housekeeping, contribute to the overall positive impressions of cleanliness.
However, there are notable inconsistencies. Some guests have reported general dust and grime, especially on surfaces and in bathrooms. There are recurring mentions of rooms being dated with specific issues such as dirty grout in the bathrooms, mold on window fittings and dusty furniture. Complaints also include uniquely unpleasant incidents, like stains on carpets and curtains, mold around air conditioning vents and poorly cleaned communal areas.
While some areas and rooms are exceptionally clean, other parts of the property appear to require a more thorough cleaning and maintenance. The recurring theme of needing upgrades and better attention to detail suggests that while the hotel has strong points, there are significant areas for improvement in maintaining consistent cleanliness across all rooms and facilities.
The staff at Montcalm Brewery, London City, generally receive high praise for their friendliness, helpfulness and attentiveness. Guests frequently describe the staff as incredibly sweet, professional and accommodating with several noting that check-in and check-out processes were quick and seamless. Many reviews highlight the exceptional service provided by specific team members, such as Danielle, Sayed, Alock and Sabrina, who left a positive impression with their warm and kind interactions.
Despite these positive remarks, there are some inconsistencies in guest experiences. Some reviewers encountered staff who were disorganized, unwelcoming or unresponsive to requests. Issues such as a lack of information at check-in, poor response to guest complaints and an overall sense of inattentiveness from certain staff members are also mentioned. However, such negative comments are outweighed by the numerous accounts of staff who went above and beyond to ensure a comfortable and pleasant stay.
Overall, the Montcalm Brewery staff are recognized for their efforts in creating a welcoming and supportive environment for guests with many reviews confirming that the friendliness and professionalism of the team significantly enhanced the overall experience.
The wifi at Montcalm Brewery, London City, received mixed feedback from guests. Many appreciated the good, reliable and strong internet connection available in public areas and throughout the hotel. Some highlighted the strong and fast wifi service they experienced. However, several guests encountered issues with spotty, slow or even non-existent wifi in their rooms. Reports of poor wifi signal and intermittent connectivity were common with some guests unable to connect for the first 45 minutes or struggling with low speeds. Despite the excellent room facilities and great location, the inconsistent and unreliable wifi in some parts of the hotel seemed to be a notable drawback for many visitors.
The gym at Montcalm Brewery, London City garners generally positive remarks with guests noting it is good, great and adequately equipped with necessary machines and weights. The gym, although small, is described as clean and serviceable with some mentioning it has new equipment. However, several reviews express the need for updates and refurbishments, citing issues such as resetting treadmills and unlevel cross trainers.
A recurring drawback is the difficulty in locating the gym, necessitating concierge assistance due to insufficient signage and no information provided on the website. Despite these challenges, the on-site gym is appreciated with some guests enjoying its facilities and the additional wellness amenities like the sauna. A notable inconvenience noted by visitors is the occasional closure of the gym, either due to maintenance or COVID-19 restrictions.
Overall, while there are areas for improvement, guests find the gym mostly satisfactory, highlighting its cleanliness and range of equipment despite its limited size and occasional operational hiccups.
The Montcalm Brewery in London City is praised for its family-oriented environment, making it a suitable choice for travelers with children. The hotel offers family rooms and kid-friendly amenities, which guests have found comfortable and well-equipped. Many reviews highlight the super clean facilities and the stylish, well-furnished rooms. The hotel staff has been described as very friendly, accommodating and helpful, often going above and beyond to ensure a pleasant stay.
However, there are some concerns regarding specific family-related amenities. Guests mentioned that the sofa beds were uncomfortable and at times, there were issues with the mattresses for cots and the absence of room service, which could be inconvenient when traveling with children. Moreover, there were instances where the air conditioning caused discomfort for babies, making their hair wet from sweating.
Despite these issues, the hotel retains a classy atmosphere and provides a welcoming experience. It boasts luxury family bathrooms and is situated near the main theatres, adding convenience to the family's stay. While certain drawbacks were noted, overall, the Montcalm Brewery has received positive feedback for being a child-friendly destination with attentive staff and clean, comfortable accommodations.
The Montcalm Brewery in London City earns high marks for its vibrant nightlife and bustling social scene. Visitors highlight the ease of check-in and pleasant rooms, perfect for those looking to explore the lively atmosphere of London on a Saturday night. The hotel's central location offers convenient access to nightlife hotspots, including a great pub next door and numerous bars and restaurants within walking distance. The surrounding area is replete with options for pub-crawling and experiencing the city's energetic nightlife.
However, the vibrant nightlife comes with a caveat—noise. Many guests noted the loud music from the function room, the pub next door and parties in the brewery courtyard, which can be disruptive for those seeking a quiet stay. Noise from the street and internal sources was frequently mentioned with some guests struggling to sleep despite changing rooms.
Despite the noise concerns, the hotel's close proximity to nightlife activities and the exclusive subterranean cocktail bar make it a prime choice for party-goers and those looking to immerse themselves in London's dynamic evening environment. The location is particularly recommended for its accessibility to the Barbican and other downtown attractions, making it a great spot for those eager to enjoy both nightlife and sightseeing.
The Montcalm Brewery, London City, while advertised as a five-star hotel, has received mixed reviews that challenge this classification. Many guests have pointed out that their experience aligns more closely with a three to four-star rating rather than the five-star luxury they were expecting. Common criticisms included room maintenance issues such as cracked tiles, water marks and limescale in the shower screens. Additionally, some found the breakfast and room service offerings lacking in quality and variety for a hotel of this supposed caliber. Despite being marketed as five-star, several reviewers were disappointed by the older, less well-appointed rooms and noted that attention to detail in cleaning could be improved.
On a positive note, the hotel was not without its merits. Some guests did enjoy aspects of their stay, mentioning the five-star ambiance, amenities and service they experienced. However, these positive comments were overshadowed by a general consensus that the hotel falls short of true five-star standards, leaving many feeling it was falsely advertised and providing poor value for money. For those looking for the luxurious experience typically associated with a five-star hotel, Montcalm Brewery, London City, may not meet those expectations.
Montcalm Brewery, London City receives praise from business travelers for its outstanding convenience and facilities specifically tailored to meet their professional needs. The hotel's prime location is frequently highlighted as perfect for business trips, placing guests close to key business districts such as the City of London, Barbican Centre, Liverpool Street and Moorgate offices. This proximity is particularly advantageous for those attending conferences and business events.
Guests commend the business-friendly amenities provided by the hotel, including a well-equipped business center and conference room facilities that are ideal for professional meetings and seminars. The rooms are described as good-sized and comfortable with ample space to work, although there are occasional suggestions for improved desk arrangements. The professional and helpful staff further enhance the business experience by ensuring that all needs are attended to promptly.
A notable feature is the separate entrances for weekend users, which helps maintain an effective and focused environment for weekday business activities. This segmentation ensures that the hotel's ambiance remains conducive to business even during busier periods. Additionally, the hotel offers reasonable prices, good value for money and a pleasant stay, making it a pragmatic choice for solo business travelers.
Despite a few minor inconveniences such as occasional issues with phone charging and some confusing signage within the hotel, the overall guest experience remains positive. Montcalm Brewery is frequently described as an excellent choice for business travel with amenities and services that meet the expectations of a high-standard business-class hotel. The location's proximity to key business venues and the central city area further solidifies its reputation as a preferred option for professionals visiting London.
The Montcalm Brewery in London City presents a mixed bag regarding accessibility for guests with disabilities. On the positive side, many public areas and facilities within the hotel are accessible and there are specific rooms adapted for disabled customers. The hotel is conveniently located, being easily accessible from the Moorgate tube stop. Wheelchair users will find certain amenities, including ramps and elevators, beneficial. Furthermore, hotel staff and supervisors are commendably helpful, readily guiding guests and providing additional assistance when requested.
However, several challenges remain. The main reception area is not easily accessible with some entrances presenting difficulties. Guests have pointed out that navigating steps and certain parts of the building can be awkward without assistance. Additionally, features like signage and pathways are poorly marked, causing confusion. There were specific complaints about the entrance doors, window curtains and bathroom facilities, which are not always conveniently accessible for those with mobility issues or those who use prams. Some guests also reported being allocated non-accessible rooms despite their needs.
In summary, while the Montcalm Brewery offers a number of accessible amenities and staff support, it has notable areas needing improvement to fully cater to guests with disabilities. More clear signage, improved entrance accessibility and some additional adjustments would significantly enhance the experience for all guests.
Montcalm Brewery, London City, stands out as a hotel steeped in history, offering guests a unique blend of charm and architectural heritage. Set in a beautifully preserved old brewery building, the hotel maintains its historical significance through period-style decor and architectural features. The interior is adorned with vintage touches and original elements, such as the ceiling, while the exterior boasts an attractive wooden facade that further enhances its historic appeal.
Guests appreciate the hotel's commitment to honoring its heritage with the history of the building meticulously preserved and integrated into its present form. The central feature and the beautifully restored Jugged Hare pub add to the ambiance, making the hotel an even more compelling place to stay.
Located in a great historic setting, Montcalm Brewery offers not just accommodation but a cultural experience. The building's fascinating history and charming period aesthetics make it a top choice for those looking to immerse themselves in London's rich past. Overall, this classy period building with its retro charm and historical ambiance is celebrated for its heritage-respected restoration and delightful character.
Montcalm Brewery, London City, stands out as a romantic getaway perfect for honeymooners. The venue is consistently praised for being an ideal spot for couples looking to celebrate their newlywed status. Guests mention the beauty and spaciousness of the honeymoon suite, which impresses with its lovely decor meant to make the stay special. The hotel offers a charming and romantic atmosphere that is well-suited for honeymoon celebrations.
The hotel's club lounge receives high marks for its fabulous ambiance, adding to the overall luxury experience. Guests appreciate the tranquility, noting the lack of noise from other guests, which contributes to the romantic and intimate setting. Additionally, the staff's accommodating nature further enhances the positive experience for honeymoon couples.
While there was a mention of a disrupted experience due to a non-working shower, the overall sentiment remains overwhelmingly positive. Montcalm Brewery is highlighted as a great romantic destination for couples seeking to celebrate their love in style, offering a delightful mix of tranquility, luxury and attentive service.
The Montcalm Brewery in London City offers a luxurious experience that many guests have found delightful. The hotel's ambiance and decor exude high-end luxury with thoroughly luxurious, well-formed rooms that are both warm and clean. Guests frequently mention the beautiful and chic feel of the hotel, noting especially the luxurious and modern amenities provided. The rooms look quite luxurious and the beds, in particular, are described as embodying real luxury.
Despite a few criticisms regarding some aspects not meeting five-star expectations, such as worn carpets, poor furniture quality and some outdated rooms, the overall perception remains positive. Most reviews highlight the exceptional service, cleanliness and attention to detail, contributing to an overall premium and classy experience.
The facilities, including luxurious family bathrooms and truly deluxe bathrooms, add to this five-star feeling. Moreover, the hotel's staff enhances the stay with their outstanding service, ensuring guests enjoy a first-class experience. The personal touches in rooms and the wow factor of the reception area add to the luxurious and special atmosphere of the hotel.
In summary, while there are a few discrepancies in matching the high standards expected of a five-star luxury hotel, the Montcalm Brewery in London City generally impresses with its luxurious appeal, making it a good value for a premium and comfortable stay.
Nestled in the heart of London, Montcalm Brewery stands out as an idyllic retreat for couples seeking a romantic escape. From its beautiful decor and charming ambiance to its intimate setting and romantic architecture, the hotel's allure is undeniable. Guests praise the cozy rooms that exude a sense of character, offering a blend of luxury and comfort that is often hard to find in the bustling city.
Notably, the hotel goes above and beyond to create a memorable experience for special occasions. Thoughtful touches like balloons, rose petals and strawberries made anniversaries and romantic getaways feel truly special. The rooms are spacious and comfortable with luxurious bedding that adds to the overall sense of indulgence.
Visitors also appreciated the exclusive subterranean cocktail bar, perfect for an intimate evening with a loved one. The hotel's welcoming atmosphere and accommodating staff further enhance the experience, making guests feel pampered and at ease. Although a romantic view might be missing due to the glass windows, the array of romantic amenities on request ensures a delightful stay.
Overall, Montcalm Brewery is highly recommended for those looking to enjoy a romantic stay in London. With its lovely ambiance and exclusive features, it provides an enchanting escape from the everyday, ideal for a weekend away.
Location Show Map
Location
The historical character of the building adds a unique charm, complemented by the spotless and comfortable rooms. Guests appreciate the tranquil environment amidst the bustling city, finding it both a quiet retreat and conveniently close to many amenities, including shops, restaurants and pubs.
The reachability of key locations, whether walking distance to Shoreditch, Spitalfields Market or a short tube ride to the West End, makes this hotel a perfect choice for both leisure and business travelers. Visitors attending conferences and events at the nearby Brewery or Barbican Centre will find the location particularly advantageous. Overall, the Montcalm Brewery offers an excellent blend of central location, historic ambiance and modern convenience, ensuring a pleasant stay for all types of visitors.
Breakfast
Despite these positive comments, there were also frequent criticisms. A common issue was the high cost of breakfast with many guests feeling it was overpriced for the quality and variety offered. Several guests experienced lukewarm food, limited choices and poor service. Complaints included long wait times, lack of specific items like poached eggs or gluten-free bread and the buffet food not being replenished in a timely manner.
Additionally, some guests were disappointed to find breakfast was not included in their booking, despite high room rates and misleading information on the hotel's website. There were also logistical issues, such as the breakfast being served in different buildings, which confused or inconvenienced some guests.
Overall, while there are guests who found the breakfast at Montcalm Brewery to be excellent and enjoyed the service, there is a noteworthy number of others who found it expensive and lacking in quality and variety.
Dinner
Despite the positive reviews for the Jugged Hare, several guests mentioned the inconvenience of having no bar or restaurant facilities directly within the hotel and the limited availability of room service. In some cases, the absence of drinks in the mini-fridge and the closure of the pub during late hours further detracted from the experience. For breakfast, while some guests appreciated the offerings, there were notable complaints about the high prices and limited selection.
Many guests found themselves venturing out to nearby establishments like Cote for meals, which offered satisfactory alternatives. The lack of flexible dining hours and room service options often left guests needing to make alternative arrangements. Therefore, the hotel's strong suit remains the Jugged Hare pub, but the overall dining and drink services at Montcalm Brewery leave room for improvement.
Rooms
However, several reviews pointed out that the rooms were in disparate conditions. A recurring theme was that many rooms felt dated, tired and in need of renovation. Issues like broken air conditioning, dated plumbing, malfunctioning amenities and insufficient cleaning were frequently mentioned. Some guests also dealt with unexpected issues such as noisy environments, lack of natural light and rooms that differed from their advertised images. Small rooms with awkward layouts also appeared to be a common concern.
Overall, while the hotel has the potential to offer a comfortable stay with its hint of historic charm, it's clear that consistency in room maintenance and updates is needed to meet guest expectations fully. The Montcalm Brewery's prime location and some spacious, comfortable rooms are significant draws, but attention to detail and modernization would enhance the overall guest experience.
Beds
Reviews also highlight a range of opinions on the condition of the headboards and the bed cleanliness with some mentioning the need for an update or presence of slight wear and tear. The headboards in many rooms are either absent or in need of repair. The size of the beds also drew attention with some guests commenting on them being too small or adequate only for standard double occupancy, which led to discomfort for a few.
On the other hand, the bedding itself, including pillows and sheets, received mixed feedback with comments ranging from "comfortable bedding" to occasional mentions of inconsistencies or discomfort. Despite these varied experiences, the general consensus leans towards a positive bed experience with many guests enjoying a restful sleep thanks to the comfortable mattresses and spacious bed sizes.
Cleanliness
However, there are notable inconsistencies. Some guests have reported general dust and grime, especially on surfaces and in bathrooms. There are recurring mentions of rooms being dated with specific issues such as dirty grout in the bathrooms, mold on window fittings and dusty furniture. Complaints also include uniquely unpleasant incidents, like stains on carpets and curtains, mold around air conditioning vents and poorly cleaned communal areas.
While some areas and rooms are exceptionally clean, other parts of the property appear to require a more thorough cleaning and maintenance. The recurring theme of needing upgrades and better attention to detail suggests that while the hotel has strong points, there are significant areas for improvement in maintaining consistent cleanliness across all rooms and facilities.
Staff
Despite these positive remarks, there are some inconsistencies in guest experiences. Some reviewers encountered staff who were disorganized, unwelcoming or unresponsive to requests. Issues such as a lack of information at check-in, poor response to guest complaints and an overall sense of inattentiveness from certain staff members are also mentioned. However, such negative comments are outweighed by the numerous accounts of staff who went above and beyond to ensure a comfortable and pleasant stay.
Overall, the Montcalm Brewery staff are recognized for their efforts in creating a welcoming and supportive environment for guests with many reviews confirming that the friendliness and professionalism of the team significantly enhanced the overall experience.
Wi-Fi
Gym
A recurring drawback is the difficulty in locating the gym, necessitating concierge assistance due to insufficient signage and no information provided on the website. Despite these challenges, the on-site gym is appreciated with some guests enjoying its facilities and the additional wellness amenities like the sauna. A notable inconvenience noted by visitors is the occasional closure of the gym, either due to maintenance or COVID-19 restrictions.
Overall, while there are areas for improvement, guests find the gym mostly satisfactory, highlighting its cleanliness and range of equipment despite its limited size and occasional operational hiccups.
Family
However, there are some concerns regarding specific family-related amenities. Guests mentioned that the sofa beds were uncomfortable and at times, there were issues with the mattresses for cots and the absence of room service, which could be inconvenient when traveling with children. Moreover, there were instances where the air conditioning caused discomfort for babies, making their hair wet from sweating.
Despite these issues, the hotel retains a classy atmosphere and provides a welcoming experience. It boasts luxury family bathrooms and is situated near the main theatres, adding convenience to the family's stay. While certain drawbacks were noted, overall, the Montcalm Brewery has received positive feedback for being a child-friendly destination with attentive staff and clean, comfortable accommodations.
Nightlife
However, the vibrant nightlife comes with a caveat—noise. Many guests noted the loud music from the function room, the pub next door and parties in the brewery courtyard, which can be disruptive for those seeking a quiet stay. Noise from the street and internal sources was frequently mentioned with some guests struggling to sleep despite changing rooms.
Despite the noise concerns, the hotel's close proximity to nightlife activities and the exclusive subterranean cocktail bar make it a prime choice for party-goers and those looking to immerse themselves in London's dynamic evening environment. The location is particularly recommended for its accessibility to the Barbican and other downtown attractions, making it a great spot for those eager to enjoy both nightlife and sightseeing.
5 Star
On a positive note, the hotel was not without its merits. Some guests did enjoy aspects of their stay, mentioning the five-star ambiance, amenities and service they experienced. However, these positive comments were overshadowed by a general consensus that the hotel falls short of true five-star standards, leaving many feeling it was falsely advertised and providing poor value for money. For those looking for the luxurious experience typically associated with a five-star hotel, Montcalm Brewery, London City, may not meet those expectations.
Business
Guests commend the business-friendly amenities provided by the hotel, including a well-equipped business center and conference room facilities that are ideal for professional meetings and seminars. The rooms are described as good-sized and comfortable with ample space to work, although there are occasional suggestions for improved desk arrangements. The professional and helpful staff further enhance the business experience by ensuring that all needs are attended to promptly.
A notable feature is the separate entrances for weekend users, which helps maintain an effective and focused environment for weekday business activities. This segmentation ensures that the hotel's ambiance remains conducive to business even during busier periods. Additionally, the hotel offers reasonable prices, good value for money and a pleasant stay, making it a pragmatic choice for solo business travelers.
Despite a few minor inconveniences such as occasional issues with phone charging and some confusing signage within the hotel, the overall guest experience remains positive. Montcalm Brewery is frequently described as an excellent choice for business travel with amenities and services that meet the expectations of a high-standard business-class hotel. The location's proximity to key business venues and the central city area further solidifies its reputation as a preferred option for professionals visiting London.
Accessible
However, several challenges remain. The main reception area is not easily accessible with some entrances presenting difficulties. Guests have pointed out that navigating steps and certain parts of the building can be awkward without assistance. Additionally, features like signage and pathways are poorly marked, causing confusion. There were specific complaints about the entrance doors, window curtains and bathroom facilities, which are not always conveniently accessible for those with mobility issues or those who use prams. Some guests also reported being allocated non-accessible rooms despite their needs.
In summary, while the Montcalm Brewery offers a number of accessible amenities and staff support, it has notable areas needing improvement to fully cater to guests with disabilities. More clear signage, improved entrance accessibility and some additional adjustments would significantly enhance the experience for all guests.
Historic
Guests appreciate the hotel's commitment to honoring its heritage with the history of the building meticulously preserved and integrated into its present form. The central feature and the beautifully restored Jugged Hare pub add to the ambiance, making the hotel an even more compelling place to stay.
Located in a great historic setting, Montcalm Brewery offers not just accommodation but a cultural experience. The building's fascinating history and charming period aesthetics make it a top choice for those looking to immerse themselves in London's rich past. Overall, this classy period building with its retro charm and historical ambiance is celebrated for its heritage-respected restoration and delightful character.
Honeymoon
The hotel's club lounge receives high marks for its fabulous ambiance, adding to the overall luxury experience. Guests appreciate the tranquility, noting the lack of noise from other guests, which contributes to the romantic and intimate setting. Additionally, the staff's accommodating nature further enhances the positive experience for honeymoon couples.
While there was a mention of a disrupted experience due to a non-working shower, the overall sentiment remains overwhelmingly positive. Montcalm Brewery is highlighted as a great romantic destination for couples seeking to celebrate their love in style, offering a delightful mix of tranquility, luxury and attentive service.
Luxury
Despite a few criticisms regarding some aspects not meeting five-star expectations, such as worn carpets, poor furniture quality and some outdated rooms, the overall perception remains positive. Most reviews highlight the exceptional service, cleanliness and attention to detail, contributing to an overall premium and classy experience.
The facilities, including luxurious family bathrooms and truly deluxe bathrooms, add to this five-star feeling. Moreover, the hotel's staff enhances the stay with their outstanding service, ensuring guests enjoy a first-class experience. The personal touches in rooms and the wow factor of the reception area add to the luxurious and special atmosphere of the hotel.
In summary, while there are a few discrepancies in matching the high standards expected of a five-star luxury hotel, the Montcalm Brewery in London City generally impresses with its luxurious appeal, making it a good value for a premium and comfortable stay.
Romantic
Notably, the hotel goes above and beyond to create a memorable experience for special occasions. Thoughtful touches like balloons, rose petals and strawberries made anniversaries and romantic getaways feel truly special. The rooms are spacious and comfortable with luxurious bedding that adds to the overall sense of indulgence.
Visitors also appreciated the exclusive subterranean cocktail bar, perfect for an intimate evening with a loved one. The hotel's welcoming atmosphere and accommodating staff further enhance the experience, making guests feel pampered and at ease. Although a romantic view might be missing due to the glass windows, the array of romantic amenities on request ensures a delightful stay.
Overall, Montcalm Brewery is highly recommended for those looking to enjoy a romantic stay in London. With its lovely ambiance and exclusive features, it provides an enchanting escape from the everyday, ideal for a weekend away.
No, Montcalm Brewery, London City doesn't have any pool.
No, a spa isn't available at Montcalm Brewery, London City.
No, Montcalm Brewery, London City doesn't allow dogs.
No, parking facilities aren't available at Montcalm Brewery, London City.
Yes, Montcalm Brewery, London City has a gym.
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