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Summary of reviewsSt Giles London – A St Giles Hotel enjoys an exceptional location in the heart of London, offering proximity to Tottenham Court Road station, Oxford Street and numerous theaters. Its central placement makes it convenient for exploring major attractions, shopping and indulging in cultural experiences at places like Chinatown, Covent Garden and the British Museum. Guests appreciate the ease of navigating the city, as well as the nearby amenities including supermarkets, restaurants and cafes, adding to the overall appeal for travelers.
Breakfast at the hotel receives mixed reviews, though many guests commend the variety and value offered by the buffet. The selection is plentiful with fresh fruit salads and gluten-free options being popular. The breakfast service is appreciated for its friendly and hardworking staff and the extended hours until 10.30 am provide additional convenience. Nonetheless, some areas for improvement remain such as the organization during busy times and consistent food quality.
The hotel's dining options, including VQ Bloomsbury restaurant and Hudson’s Bar, receive generally favorable reviews. Guests appreciate the good service and high-quality food available around the clock with notable praise for the friendly and attentive staff across the board. Dining at various on-site establishments is a pleasant experience, although some find certain food options overpriced and the dinner menu falling short of expectations.
Reviews for the rooms reflect a mixture of satisfaction and criticism. Clean, comfortable and well-equipped newly renovated rooms are praised for their practicality, despite being small. However, the compact nature and dated furnishings of some older rooms can be a downside for guests, especially those staying for extended periods.
Cleanliness at the hotel is largely satisfactory with many guests highlighting the cleanliness of rooms and common areas. However, some noted issues such as dirty linens and lapses in maintenance in certain areas, specifically corridors and carpets. Polite and helpful staff often enhance the overall stay, offsetting minor cleanliness concerns and making it a pleasant experience.
The hotel staff consistently earn accolades for their friendliness and professionalism. Reviews frequently mention the efficient and warm service provided by the front desk, concierge, housekeeping and restaurant staff with certain individuals receiving special praise for their exceptional service.
Complimentary WiFi is provided but it varies in reliability. While some guests find it adequate for basic browsing, others experience issues with connectivity and speed, particularly for activities requiring robust internet access.
For family stays, the hotel is a favorable choice due to its excellent location, friendly staff and comfortable family room options. While there are instances of unhelpful service and cleanliness issues, the overall experience is considered positive, making it a preferred hotel for family visits.
St Giles London's central location also supports an active nightlife experience for guests, given its closeness to theaters, bars and entertainment spots. However, the vibrant area can result in noise disturbances, which might be problematic for some.
Regarding bedding, while many guests find the beds comfortable and conducive to a good night's sleep, opinions vary, indicating potential inconsistencies in comfort levels.
In summary, St Giles London – A St Giles Hotel is valued for its prime location, friendly staff and varied dining options. While there are areas for improvement, particularly in room size, cleanliness consistency and WiFi reliability, it remains a popular choice for travelers seeking a central, well-rounded base to explore London. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Classic Single RoomSingle Room featuring a private shower room, TV, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Classic Double RoomDouble Room featuring a private shower room, TV, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Classic Twin RoomTwin Room featuring a private shower room, TV, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Superior Twin RoomThe single room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The single room provides a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 2 beds.
Urban Solo RoomNew Solo Room featuring a private shower room, TV, and free tea/coffee facilities. The room also offers direct dial telephone, a digital safe, and hairdryer.
Signature Twin RoomThe twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Signature Double RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Signature Solo RoomThe single room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
City Double RoomThe double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a safe deposit box, a sofa, a carpeted floor, heating and a TV. The unit has 1 bed.
Superior Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Urban Twin RoomThe single room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Urban Triple RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Urban Superior Twin RoomThe single room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The single room offers a TV, a safe deposit box, a carpeted floor and heating. The unit has 2 beds.
Executive Double RoomThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer.
Executive Suite Room Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box, a sofa, as well as a carpeted floor.
Guest Reviews
7.0
Good
Location
St Giles London – A St Giles Hotel boasts an exceptional location that places guests right in the heart of the city. Its proximity to Tottenham Court Road station, Oxford Street and numerous theatres makes it a prime spot for those wanting quick access to London’s main attractions. Visitors highlight the convenience of being steps away from the tube, buses and major shopping streets, which facilitates easy exploration of the city.
The hotel's central position means that Chinatown, Covent Garden and the West End are all within a short walking distance, making it ideal for theatre enthusiasts and shoppers alike. The British Museum is also nearby, adding a cultural touch to the stay.
Guests appreciate the accessibility, noting that the location allows for easy navigation around London. The presence of nearby amenities like supermarkets, restaurants and cafes adds to the convenience, making it a well-rounded choice for travelers.
While the rooms may be on the smaller side, the overall value and superb location of St Giles London make it a popular choice for visitors looking to immerse themselves in the vibrant life of central London.
Breakfast
St Giles London – A St Giles Hotel offers a diverse breakfast experience, characterized by a mix of positive and negative reviews. On the positive side, many guests noted an excellent and lovely breakfast with a wide selection of items. The buffet-style format was appreciated for its variety and good value for money with some guests highlighting specific items like the fresh fruit salad and gluten-free options.
The breakfast was often described as plentiful and well worth the price with an adequate range of teas and hot breakfast options including a full English breakfast. Several reviewers mentioned that they enjoyed their meals, found the breakfast superb value and were pleased with the friendly and hardworking breakfast staff. The availability of breakfast until 10.30 am was an added convenience for many.
Conversely, some guests had less favorable experiences. There were remarks about breakfast being chaotic with occasional long waits for tables and a somewhat disorganized setup during busy times. Quality inconsistencies were noted with some guests finding the food mediocre, lukewarm or poorly organized. Issues such as the lack of fresh juice, undercooked items and limited vegan options were highlighted. Some found elements of the service subpar with occasional deficits in cutlery and slow food station replenishments.
Overall, while breakfast at St Giles London garners praise for its range and value, there are noticeable areas of improvement, especially during peak times and in consistent food quality.
Dinner
St Giles London - A St Giles Hotel boasts an impressive array of dining options that have received mixed but generally favorable reviews from its guests. The VQ Bloomsbury restaurant stands out for its good service and first-rate food and many guests appreciated the 24/7 availability, making it a convenient choice at any hour. Hudson’s Bar also garners praise for its delicious meals, lovely cocktails and a welcoming atmosphere, although there were some concerns about cleanliness and inconsistent food quality.
For breakfast, guests noted that the buffet offering was amazing, though there were some isolated complaints about the hot breakfast being dry and limited gluten-free options. The staff, especially during the breakfast service, were frequently highlighted for their attentiveness and helpfulness.
Guests enjoyed dining in multiple on-site establishments, including the Cucina restaurant, described as a great place for dinner and found the overall selection of bars and eateries expansive and conveniently located. The atmosphere in the hotel’s bar was another high point with its cozy and welcoming environment, extending late into the night. The bar staff received accolades for their friendly and attentive service, contributing to a pleasant dining experience.
While some felt that certain food options were overpriced and the dinner menu upstairs did not meet expectations, the hotel still offers good value with discounts and vouchers available for in-house dining. Options close by also provide excellent meals, giving guests a versatile array of dining experiences without needing to venture far from their rooms.
In summary, St Giles London provides a varied dining experience with notable highlights in service and atmosphere, even if it occasionally falls short in consistency and pricing.
Rooms
The rooms at St Giles London – A St Giles Hotel present a mixed bag for travelers. Many guests praised the newly renovated rooms for being clean, comfortable and well-equipped with amenities like fridges and complimentary tea and coffee. The hotel's central location and cleanliness standards also received positive notes, making it a practical choice for short stays or solo travelers.
However, the most frequent observation is the exceptionally small size of the rooms. Descriptions ranged from "tiny" to "cramped," with several guests noting difficulties in moving around or opening suitcases. Bathrooms were also noted as particularly tight, often limiting the usability and comfort. Some older rooms appeared dated and in need of refurbishment with issues such as peeling paint, dusty areas and worn-out furniture commonly cited.
While the hotel offers basic yet satisfactory accommodations, the compact nature of the rooms and occasional maintenance issues might not meet everyone's expectations. Nevertheless, it remains a viable and clean option, particularly appealing for those prioritizing location over space and it is often seen as good value for money, especially for short, functional stays in London.
Beds
The beds at St Giles London – A St Giles Hotel have garnered mixed reviews from guests with a notable range of opinions. On the positive side, many guests found the beds comfortable and cozy with several mentioning they had some of the best sleep of their lives. Comfortable bedding, thick duvets and clean sheets were also appreciated. Descriptions such as "comfy beds," "very comfortable double bed," and "super comfortable" were frequently mentioned, indicating that many guests were satisfied with their sleeping arrangements.
However, a recurring theme in the reviews was the small size of the beds, which some guests found inadequate, especially for two people. Terms like "quite small," "small double bed," and "very small" were used to describe the bed sizes. Additionally, comfort was not consistent across all rooms; some guests reported beds that were too soft, too hard or with mattresses that were lumpy or in need of renewal. Specific complaints included the beds being "uncomfortable," "too tight," and "very hard," with some able to feel the springs through the mattresses.
Overall, while many guests found the beds at St Giles London – A St Giles Hotel comfortable and conducive to a good night's rest, issues with bed sizes and inconsistent mattress quality were significant points of contention for others.
Cleanliness
St Giles London – A St Giles Hotel in the heart of London garners a variety of reviews regarding its cleanliness. Many guests appreciated the clean, newly renovated rooms and spotless bathrooms. The majority of the rooms are reported as clean, comfortable and well-maintained, contributing to a pleasant stay for many. The hotel’s common areas, including the lobby, are often noted as clean and welcoming.
However, the hotel is not without its flaws. Guests have pointed out that some rooms and areas, such as the corridors and carpets, require significant cleaning and updates. There are occasional issues with maintenance, including musty smells, wear and tear and cleanliness lapses. Some guests experienced dirty linens and neglected cleanliness in public spaces like the food area.
Despite these concerns, the helpful and polite staff often enhance the overall experience, making the stay more enjoyable. The location of the hotel is highly praised, which sometimes offsets cleanliness issues, as it provides a perfect base to explore central London. Overall, while cleanliness is generally satisfactory, areas for improvement remain evident in some parts of the property.
Staff
The reviews for St Giles London – A St Giles Hotel highlight overwhelmingly positive feedback about the hotel staff. Many guests commend the staff for being friendly, helpful and polite across various departments including reception, concierge and housekeeping. Particular individuals, such as Owen at reception and Sara, are noted for their exceptional service with the concierge team getting frequent praise for their professionalism and useful advice.
Interactions with the front desk are generally characterized by politeness and efficiency, contributing to a welcoming atmosphere. Guests frequently mention that the staff are attentive, responsive and quick to address any needs or requests, enhancing the overall experience at the hotel.
Housekeeping staff are described as polite and cooperative, ensuring that rooms are well maintained, while the bar staff and restaurant personnel receive accolades for their friendliness and accommodating nature. Specific staff members sometimes go above and beyond, such as assisting with check-ins efficiently or handling stored luggage with care.
Despite a few isolated instances of staff being perceived as unhelpful or unresponsive, the majority of the reviews paint a picture of a hotel team that is professional, eager to assist and creating a welcoming environment. The combined efforts of the staff appear to be a significant factor in making guests' stays pleasant and memorable.
Wi-Fi
The WiFi experience at St Giles London – A St Giles Hotel garners mixed reactions from its guests. On the positive side, complimentary WiFi is provided throughout the hotel and many guests report good connectivity and signal strength in some areas. For basic browsing, the WiFi speed is deemed excellent and some guests find the WiFi to be efficient and acceptable.
However, there are notable drawbacks. Numerous guests mention that the WiFi can be unreliable and patchy at times. Specific complaints highlight weak signals, slow speeds, particularly for video streaming and the fact that the WiFi often disconnects. Some reviews point out that the WiFi only allows for usage on one device per room and does not require a password, raising security concerns. Additionally, there are reports of the internet being completely down or very slow during some stays.
In conclusion, while the hotel provides complimentary WiFi, those requiring consistent and robust internet access might find it lacking in reliability and speed.
Family
St Giles London – A St Giles Hotel boasts an ideal location for families, offering easy access to attractions like the British Museum and the theatre district. It has become a favored choice for many with some guests returning since 2010, making it "their" hotel in London. Families enjoy a comfortable stay with children particularly delighted by the experience. The hotel offers various family room options that are suitable for gathering together, ensuring a comfortable environment for kids.
Positive feedback includes praise for the friendly staff and excellent concierge service, adding to the overall family-friendly atmosphere. Guests appreciate the hotel's family-oriented amenities, including luggage provision and a separate seating area. The hotel's closeness to family-friendly attractions further enhances its appeal for family holidays.
However, some reviews indicate areas for improvement. Instances of unhelpful concierge service regarding family needs, rooms not being cleaned as expected and family rooms being separated by a significant distance have been mentioned. Despite these, the general consensus paints St Giles London as a good option for a family visit, providing a safe and enjoyable environment to explore London with children.
Nightlife
St Giles London – A St Giles Hotel enjoys a central location that makes it easy to explore the vibrant city of London. The hotel's positioning is particularly advantageous for guests wanting to visit nearby attractions such as the Theatre District, National Portrait Gallery and the British Museum. For those keen on experiencing the city's nightlife, the proximity to bars, pubs and nightclubs is a significant draw. Guests found the hotel's bar lively and welcoming with delicious drinks and special offers like 2-for-1 cocktails adding to the appeal.
The nearby Hudson bar also received praise for its delicious offerings. This location is ideal for theater enthusiasts with the Dominian Theatre just a short walk away and access to other central attractions is seamless, thanks to public transport options like Tottenham Court Road subway station. Being in close walking distance to Soho and Piccadilly Circus, guests can easily immerse themselves in the bustling nightlife the area has to offer.
However, the vibrant location does come with some downsides. Several reviews noted that the noise level at night, particularly from nearby bars and street traffic, could be problematic. Some guests mentioned disturbances from loud laughter, screaming and even fights on the street on Friday nights. Despite these issues, many guests enjoyed their stay, appreciating the convenience and energetic atmosphere that the central location provides.
In summary, St Giles London offers a dynamic base for both daytime sightseeing and nighttime entertainment, though those sensitive to noise might find the active nightlife a bit disruptive.
3 Star
St Giles London – A St Giles Hotel offers a no-frills experience that aligns well with its three-star rating. Known for its fantastic central location, the hotel provides easy access to many of London’s main attractions, making it an ideal base for tourists. Clean and simple, the rooms are designed to be functional, if somewhat minimalistic and compact. However, the decor can appear a bit tacky and some guests have noticed that the hotel is beginning to look slightly worn.
The staff are friendly and helpful and the concierge service is a notable plus. Despite its large size, the hotel remains a cost-effective choice with a relaxing lobby where guests can unwind. The beds are comfortable and while the room facilities are basic, they are generally clean.
Although some reviewers find the small showers and lack of bedside charging points inconvenient, the overall consensus is that the hotel provides good value for a three-star establishment. The breakfast, though considered pricey by some and a few issues like poor soundproofing, are minor drawbacks in what is otherwise a reasonable stay. In short, St Giles London is a solid option for those looking for essential comforts in a prime location without breaking the bank.
Business
St Giles London – A St Giles Hotel proves to be a solid choice for business travelers needing a convenient and comfortable stay in central London. The hotel's excellent location is often highlighted as a key advantage for business meetings and work-related activities with easy access to metro stations and business centers. The staff is noted for their attentiveness and efficient service, making business trips smoother. The availability of reliable WiFi allows for the seamless completion of work tasks.
Guests have appreciated the well-equipped meeting rooms and functional conference facilities, which are essential for holding productive business conferences and meetings. Despite some rooms being reported as small for business purposes, the hotel provides ample function rooms and a business center with all the necessary amenities.
Overall, St Giles London’s central location and business-friendly features make it an excellent value for money option for business travelers.
Accessible
Nestled in a superb location perfect for theatergoers and sightseers, St Giles London – A St Giles Hotel offers a highly accessible stay in the heart of the city. With convenient proximity to the Tube, nearby shopping and popular attractions, this hotel stands out for its central location and easy access to public transportation.
For guests with disabilities, the hotel provides a range of accessible features. Accessible rooms come equipped with fantastic bathrooms, wet room showers, shower seats and well-placed assistance bars, making stays more comfortable. Wheelchair access is facilitated by the availability of ramps, handrails and elevators, although the lifts can be slow and often busy. Additionally, the hotel lobby offers easy access, enhancing navigation for guests with mobility issues.
However, despite its accessibility strengths, the hotel has some drawbacks. Common areas could benefit from better accessibility and room sizes vary with some smaller rooms potentially challenging to maneuver for those using wheelchairs. Moreover, the absence of power sockets by the bed and refrigerators in the rooms detracts from convenience.
Overall, St Giles London offers a mix of accessible features and an unbeatable location, making it a viable option for travelers with mobility needs looking to explore central London.
No, St Giles London – A St Giles Hotel doesn't have any pool.
No, a spa isn't available at St Giles London – A St Giles Hotel.
No, St Giles London – A St Giles Hotel doesn't allow dogs.
No, parking facilities aren't available at St Giles London – A St Giles Hotel.
No, St Giles London – A St Giles Hotel doesn't have a gym.