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Summary of reviewsroom2 London Chiswick Hometel consistently receives high praise for its exceptional location, nestled just off Chiswick High Road in a serene side street. Guests appreciate the ease of access to Turnham Green tube station, making central London reachable in about 20-30 minutes. The neighborhood's tranquil, family-friendly atmosphere, vibrant local commerce and green spaces enhance its appeal, making it an excellent base for exploring West London.
Breakfast offerings at the hotel receive generally positive reviews with guests enjoying delicious items such as overnight oats, apple bircher muesli, smoked salmon bagels and fresh pastries. The breakfast area is described as pleasant and comfortable, adding to the positive experience. However, some critiques are noted regarding the limited breakfast menu and desire for traditional cooked options.
Rooms at room2 London Chiswick Hometel are frequently described as beautifully decorated, spacious and well-equipped, featuring cozy beds, practical kitchenettes and thoughtful amenities like recycling bins and smart TVs. Guests appreciate the meticulous decor, which creates a welcoming atmosphere. While minor issues like room lighting and infrequent housekeeping are mentioned, the overall feedback emphasizes a comfortable and stylish stay.
Immaculate cleanliness is a hallmark of the hotel with guests commending the spotless conditions of both rooms and common areas. The eco-friendly initiatives and efficient, friendly staff contribute positively to the overall experience. Despite a few isolated housekeeping issues, the hotel's contemporary design and cleanliness are highly regarded.
The staff at room2 London Chiswick Hometel receive widespread acclaim for their friendliness and helpfulness. Their consistent professionalism and willingness to go above and beyond for guests enhance the hotel's homely feel. The excellent customer service provided by the attentive and professional team significantly enriches the guest experience.
The wifi quality at room2 London Chiswick Hometel is generally praised for its super-fast speeds and accessibility throughout the hotel. While some guests noted minor connectivity issues and found the sign-up process inconvenient, the overall feedback is favorable.
The hotel's gym, though not large, is well-equipped and clean, featuring Peloton bikes, weights and benches. The 24-hour access to the gym is particularly appreciated by guests.
Families find room2 London Chiswick Hometel highly accommodating, praising the family rooms and kitchenette facilities. The staff's friendliness and the hotel's convenient location in a family-oriented area make it a top choice for those traveling with teens or extended family.
The comfort of the beds is frequently highlighted with guests often describing them as very comfortable and conducive to restful sleep. Though some find the duvets too thick for warmer months, the overall sleeping experience is highly rated.
Overall, room2 London Chiswick Hometel delivers a high-quality, four-star experience with many guests praising its value for money, modern amenities and boutique feel. Despite some dissatisfaction with the breakfast options, the hotel garners a strong desire for return visits, thanks to its exceptional comfort, cleanliness and outstanding customer service. Additionally, the hotel stands out for its dog-friendly policies, providing warm welcomes and special amenities for pets, making it an excellent choice for pet owners. Show more
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Hotel Taking Steps Towards Sustainability
Sustainability is an integral facet of room2 Chiswick Hometel, forming the foundation for their commitment to combatting climate change and enhancing the environment. Esteemed as the world's first fully net zero ho(me)tel, the establishment has set an industry standard by being 100% net zero carbon from its construction, operation to deconstruction. The premise extends to building and operating entire life net zero hometels, where all the carbon emissions related to the building's life cycle amount to zero. Any unavoidable emissions are offset through a partnership with a nature-based reforesting partner in Nicaragua.
Apart from its remarkable carbon neutrality efforts, room2 Chiswick Hometel has various sustainability initiatives in place. Ultra low flow showers conserve water, while heat pumps extract heat energy from the earth for heating and water systems. The building runs purely on electricity derived from renewable sources, with onsite solar panels and ground source heat pumps providing a part of the energy. The roof is home to solar panels, a 'green roof' promoting biodiversity and insulation, and a 'blue roof' which collects rainwater to mitigate local flooding. Additionally, the establishment ensures zero waste, recycles all waste, promotes local sourcing, houses bee hives for local honey, and employs smart technology for energy efficiency. It has been awarded a Gold rating by Green Tourism, recognizing its exceptional environmentally-friendly practice.
Certifications:
Green Tourism (UK and Canada)
BREEAM Excellent
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Green roof
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Bicycles provided to guests
Toilets flush up to 6 litres per flush
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Recycling bins in guest rooms
Organic waste is composted
Zero-energy building (zero net energy consumption on an annual basis)
Zero-waste hotel/accommodation
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Is there anything that you would like to highlight, add or clarify? room2 Chiswick is the world’s first whole life net zero hotel, which means that all the carbon emissions from raw materials, in-use, refurbishments through to end-of-life have been accounted for. Reduction measures have been put in place and any unavoidable emissions are offset through verified carbon capture projects.
On-site solar panels generate renewable energy to meet about 5% of the buildings energy demand, and the rest of the energy is from a 100% renewable energy tariff. 17 Ground source heat pump boreholes go 200m into the ground, and convert 100% of the energy needed for the heating, cooling and hot water. In warmer weather the ground acts as a heat sink by taking the heat from the building, reversing in colder weather. It’s 36% more efficient than traditional energy generation systems. We’re piloting a low heat hot water system to heat the water to 45 degrees rather than traditional systems heating to 70 degrees, thus expected to reduce energy use by 9%. The lighting and heating systems are occupancy enabled and detect door and human movement in every bedroom, avoiding any energy waste when the room is not in use. The building has its own R and D lab, with 2 guest rooms tracking granular data on energy and water consumption, for every switch, socket, appliance, light, fan coil, in addition to water meters and air quality, so we can learn about our guest behaviour, and trial interventions to lower consumption, applying learnings to future hotels. On the roof, alongside 75,000 bee hives, is a green roof, and blue roof that can hold 50,000l of rain water and slow into local drainage systems.
Sustainability has been incorporated into all decision making. A key win has been supporting local business, with 100% of the bespoke loose furniture at room2 Chiswick made within 10 miles from site. We worked with a range of local artists to make bespoke items.
Answers last updated by room2 London Chiswick Hometel
SnugFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio features air conditioning, a wardrobe, an electric kettle and a flat-screen TV. The unit has 1 bed.
StudioProviding free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. This studio is air-conditioned and features a flat-screen TV, a wardrobe and an electric kettle.
LoungeOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The studio offers air conditioning, a wardrobe, an electric kettle, as well as a flat-screen TV.
SuiteOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The studio offers air conditioning, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.
Sleepwell Room – No WindowOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a toaster. This double room is air-conditioned and has a flat-screen TV, a wardrobe and an electric kettle. The unit offers 1 bed.
Guest Reviews
Location
Nestled just off Chiswick High Road, room2 London Chiswick Hometel offers an outstanding location in a peaceful side street, yet is a stone's throw from the bustling main road. This setting places guests amidst a lively neighborhood known for its variety of shops, restaurants and bars. Visitors appreciate the proximity to Turnham Green tube station, just a brief walk away, providing easy access to central London in about 20-30 minutes. The area’s charm is enhanced by its quiet, family-friendly ambiance, making it a fantastic base for exploring West London.
The surrounding neighborhood of Chiswick receives much praise for its tranquility, green spaces and vibrant local commerce, including cafes, markets and pubs. The convenience of the local transport links, including direct train access to Heathrow Airport and frequent buses, further enhances the appeal of this location. Whether strolling along the picturesque Chiswick High Road, enjoying the nearby riverside walks or taking a short trip to central London, guests find the area both lively and serene, making it an ideal place to stay.
Breakfast
The breakfast reviews for 'room2 London Chiswick Hometel' reflect a range of experiences, predominantly highlighting positive aspects while also indicating areas for improvement. Many guests found the breakfast to be delicious, particularly praising items such as overnight oats, apple bircher muesli, smoked salmon bagels and fresh pastries. Several reviews noted that the breakfast provided good value for money compared to other options in London.
The breakfast area itself was frequently described as pleasant and comfortable, adding to the overall enjoyment for many guests. The availability of a kitchen in the rooms allowed for a flexible breakfast experience with some guests appreciating the self-catering facilities.
However, there were several critiques regarding the limited breakfast menu and lack of variety with some guests wishing for traditional cooked options like bacon, sausage and egg dishes. There were comments about the absence of a buffet and the predominance of sweet pastries, which may not cater to everyone's taste. Some mentioned that the breakfast can feel overly simple for a 4-star hotel with occasional issues like watery orange juice, old bread and high prices for what was offered.
Overall, while 'room2 London Chiswick Hometel' provided a satisfying breakfast experience for many, there is room for improvement in terms of variety and certain dietary preferences to meet the expectations of all guests more comprehensively.
Rooms
At room2 London Chiswick Hometel, guests are greeted by an impressive blend of modern design and homely comfort. Visitors repeatedly rave about the beautifully decorated, spacious and well-equipped rooms that provide a true haven for travelers. Each room features cozy beds, practical kitchenettes with appliances like kettles, toasters and microwaves and meticulously chosen decor that creates a welcoming atmosphere.
In terms of amenities, the rooms are lauded for their thoughtful touches, such as recycling bins, smart TVs and beautiful bathroom fittings, including luxurious rainforest showers. Guests particularly appreciate the abundance of electric sockets and the practical design that caters to both short and long stays.
The accommodation boasts a number of comfortable seating areas in the lobby, bar and café, making it a favorite among locals as well. Additionally, the common areas are well-furnished and maintain the same stylish aesthetic as the individual rooms.
Despite some minor criticisms regarding room lighting, occasional maintenance issues and infrequent housekeeping, guests generally find their stays exceedingly pleasant. The rooms are described as exceptionally clean, quiet and complete with all the necessities for a comfortable stay. Overall, room2 London Chiswick Hometel delivers a delightful blend of style, comfort and modern amenities, making it a top choice for those looking to feel at home while on the move.
Beds
The beds at room2 London Chiswick Hometel receive high praise from guests for their exceptional comfort. Many reviews highlight the superb and cozy nature of the beds, using descriptors such as very comfortable, super comfortable and comfy. Guests often mention the quality of the mattresses and pillows, noting they contribute to a restful sleep. Bedding is described as luxurious and ideal with pillows frequently singled out for their comfort. However, a recurring critique is that the duvets provided are too thick for the season with several guests finding them uncomfortably warm during summer months. Additionally, some guests felt the beds were too narrow for two people. Despite these minor issues, the overall consensus is that room2 London Chiswick Hometel provides an excellent sleeping experience.
Cleanliness
room2 London Chiswick Hometel stands out for its exceptional cleanliness, according to numerous guest reviews. Visitors frequently praised the immaculate conditions of the rooms and common areas. Words like spotlessly clean, exceptionally clean and immaculate were commonly used to describe the overall environment. The rooms were noted for their modern, spacious and well-decorated interiors, creating a comfortable and inviting atmosphere. Guests highlighted that the decor was both stylish and functional with thoughtful details adding to the charm.
Despite overwhelmingly positive feedback, a few guests noted inconsistencies in housekeeping services, mentioning that the rooms sometimes required more thorough cleaning. Specifically, comments were made about superficial cleaning, dust accumulation and infrequent housekeeping visits. However, these points did not overshadow the general sense of cleanliness and comfort that the majority experienced.
Guests appreciated the eco-friendly initiatives of the hotel, which align with its modern and sustainable ethos. The friendly and efficient staff also contributed positively to the overall experience, making the stay feel both welcoming and secure.
In summary, room2 London Chiswick Hometel is highly regarded for its cleanliness, comfort and contemporary design, making it a top choice for visitors seeking a modern and eco-conscious stay in Chiswick, despite a few isolated concerns about housekeeping.
Staff
At room2 London Chiswick Hometel, the standout feature frequently mentioned by guests is the exceptional staff. Reviewers universally praise the friendly and helpful nature of the team, noting their consistent professionalism and willingness to go above and beyond to accommodate guest needs. Whether highlighted for their friendliness, attentiveness or accommodating nature, the staff are described as lovely, super kind and always available to assist. Their warm and welcoming demeanor adds a homely feel to the hotel experience.
Guests specifically mention the reception staff for being approachable and consistently friendly with some employees even earning individual shout-outs for outstanding service. Despite a few isolated comments about less satisfactory service from the evening staff, the general sentiment is overwhelmingly positive. Staff members are admired for their ability to make conversations with guests, ensuring their comfort and satisfaction throughout the stay. Their efforts to create a welcoming atmosphere contribute significantly to the overall appeal of the hotel.
Many reviewers return repeatedly, attributing their loyalty to the excellent customer service delivered by the attentive and professional team. In addition to the staff's friendliness, their knowledge and efficiency in addressing guest inquiries and requests are also appreciated. This high level of service doesn't go unnoticed with several guests expressing their gratitude and intention to revisit the hotel.
Overall, the cohesive and dedicated team at room2 London Chiswick Hometel significantly enhances the guest experience, making it a memorable and enjoyable stay for all.
Wi-Fi
The wifi experience at room2 London Chiswick Hometel is largely positive with many guests noting its good and excellent quality. The connectivity is praised with super-fast speeds making it easy to connect devices like phones and televisions to services like Netflix. The WiFi is accessible in both the rooms and common areas, which is another plus for guests. However, a few guests noted issues such as the need for password protection and the requirement for name and email registration, which some found intrusive. Additionally, there were occasional connectivity issues and a lack of telephone connectivity on lower floors. Despite these minor inconveniences, the overall feedback on the wifi is favorable, contributing to a pleasant stay. The friendly and helpful staff, as well as the seamless communication via WhatsApp, further enhance the guest experience.
Gym
room2 London Chiswick Hometel has garnered positive feedback for its gym facilities, which are frequently described as clean and well-equipped. Guests have mentioned the presence of Peloton bikes, weights and benches, making the gym suitable for various workouts, despite its smaller size. Although the gym does not include a treadmill, the overall quality and 24-hour access have left a strong impression on visitors. Many have noted the appealing and maintained condition of the gym, adding to the overall satisfaction with the hotel's amenities.
Family
room2 London Chiswick Hometel is well-regarded for its family-friendly environment and accommodations that meet the diverse needs of families. Guests have highlighted the hotel's ability to handle last-minute changes efficiently, making it a suitable choice for those traveling with teenagers or extended family. The rooms, especially the family room, receive praise for their comfort and the convenience of a kitchenette, which proves to be advantageous for family stays. The hotel's facilities and the friendliness of the staff further enhance the overall experience, making it a place guests are eager to recommend to friends and family. Located in a pleasant family-oriented area, room2 London Chiswick Hometel is a top choice for families seeking both comfort and convenience.
4 Star
room2 London Chiswick Hometel has received numerous positive reviews, highlighting its quality, location and value for money. Guests have praised the hotel for its great size rooms, comfortable furnishings and overall cleanliness. Its modern, high-end facilities contribute to a four-star ambiance that many have found to be exceptional.
Travelers particularly appreciate the boutique feel of the hotel, noting it as well-located and quiet. The amenities and services are frequently described as excellent with the property maintaining a noteworthy commitment to a zero waste concept. Staff performance has been highlighted as brilliant, contributing to the hotel's very good rating.
Guests often mention the value for money, noting that it is hard to beat in London. Despite some dissatisfaction with the breakfast offerings, the overall experience at room2 London Chiswick Hometel has left many eager to return, praising it for being comfortably furnished and exuding high-quality, four-star standards.
Dog Friendly
Room2 Chiswick Hometel receives high praise from guests traveling with their dogs, thanks to its truly dog-friendly atmosphere. Dogs are welcomed warmly, just like their human companions with thoughtful touches such as dog beds and treats provided upon arrival. The staff are particularly attentive, often making a fuss over the pets, adding to the overall welcoming environment.
The hotel’s location is an added benefit for pet owners, being conveniently close to a large park, ideal for sunny day strolls. The design of the hotel is noted for being both beautiful and fresh, creating a pleasant stay for both humans and their canine friends. In terms of pet accommodations, the hotel's approach is appreciated as very pet-friendly and guests remark that the cost associated with bringing pets is quite reasonable.
Overall, Room2 Chiswick Hometel stands out as a great option for those seeking a pet-inclusive stay without compromising on quality and comfort.
No, room2 London Chiswick Hometel doesn't have any pool.
No, a spa isn't available at room2 London Chiswick Hometel.
Yes, room2 London Chiswick Hometel welcomes dogs.
No, parking facilities aren't available at room2 London Chiswick Hometel.