The Queen Mary
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Queen Mary offers a unique and charming experience that is highly praised by many guests. Nestled beside the bustling Carnival port, the hotel’s historical significance as a 90-year-old ship provides a nostalgic atmosphere that transports visitors back to the 1930s. Its location adjacent to the cruise terminal is a significant perk, especially for those embarking on a cruise and the picturesque setting adds allure to the stay. Guests enjoy spacious, clean rooms with comfortable beds and beautiful views, enhancing the overall maritime experience.
Dining on The Queen Mary receives favorable reviews, particularly for dinner with standout mentions of excellent meals and friendly service. The Promenade Café and Chelsea Chowder House are highlighted for their great food and ambiance. Breakfast reviews are mixed with some praising the hot and delicious offerings, while others feel the buffet is overpriced and lacks variety. However, overall quality and service in the restaurants add to the positive dining experiences on board.
Family-friendly attractions abound with children delighting in the historic elements and guided tours that make learning fun. The wooden-paneled state rooms converted into family suites further add to the ship's charm. Nightlife offers a nostalgic ambiance with live music and inviting bars, although some guests wish the bars stayed open later.
Cleanliness is generally appreciated with most guests finding the ship and rooms clean and well-maintained despite the historic nature of the vessel. The friendly and helpful staff receive overwhelming praise for their attentiveness and amiability, contributing significantly to the positive experiences of visitors.
However, some areas need improvement, such as parking fees considered high by many guests and accessibility issues for those with disabilities, due to the ship’s vintage design and ongoing renovations. Despite these challenges, the unique experience, historical immersion and overall charm of The Queen Mary make it a memorable destination.
Categories
Dining on The Queen Mary receives favorable reviews, particularly for dinner with standout mentions of excellent meals and friendly service. The Promenade Café and Chelsea Chowder House are highlighted for their great food and ambiance. Breakfast reviews are mixed with some praising the hot and delicious offerings, while others feel the buffet is overpriced and lacks variety. However, overall quality and service in the restaurants add to the positive dining experiences on board.
Family-friendly attractions abound with children delighting in the historic elements and guided tours that make learning fun. The wooden-paneled state rooms converted into family suites further add to the ship's charm. Nightlife offers a nostalgic ambiance with live music and inviting bars, although some guests wish the bars stayed open later.
Cleanliness is generally appreciated with most guests finding the ship and rooms clean and well-maintained despite the historic nature of the vessel. The friendly and helpful staff receive overwhelming praise for their attentiveness and amiability, contributing significantly to the positive experiences of visitors.
However, some areas need improvement, such as parking fees considered high by many guests and accessibility issues for those with disabilities, due to the ship’s vintage design and ongoing renovations. Despite these challenges, the unique experience, historical immersion and overall charm of The Queen Mary make it a memorable destination.
Haunted Hotel
The Queen Mary was one of the greatest ocean liners of the 20th century. However nearly 50 deaths have occurred here. Nowadays, paranormal tours are also organized on the Queen Mary for the tourists. Guests of the hotel talk about the ghost of a sailor that died during a fire and of one of a small girl that broke her neck in the pool area. Also guests talk about spirits of women in 1930's style bathing suits around the pool.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled beside the bustling Carnival port, The Queen Mary offers an enchanting stay filled with rich history and undeniable charm. The allure of residing on a 90-year-old ship is one of its largest draws, allowing guests to immerse themselves in the nostalgic atmosphere of the 1930s. The historical significance is palpable with the opportunity to tour the ship at leisure, making it a living museum that transports visitors back in time.
The hotel's location is an undeniable perk, especially for those embarking on a cruise. Its proximity to the cruise terminal is unbeatable with many guests highlighting the convenience of walking directly to their ships. The views from the rooms are equally delightful, enhancing the overall maritime experience.
Aside from its historic allure, the ship is well-preserved and maintains a level of functionality that ensures a comfortable stay. The rooms are spacious and clean, featuring comfortable beds and well-maintained bathrooms. The hotel’s setting by the port adds a picturesque aspect to the stay with some guests enjoying a scenic 1.7-mile walk along the water to the nearby Long Beach Convention Center.
Despite the slightly out-of-the-way location and the additional cost of parking, the blend of history, stunning views and convenience makes The Queen Mary a unique and treasured destination. Whether for a night of historical immersion or a convenient pre-cruise stay, the ship’s grand legacy and beautiful setting make it an unforgettable experience.
The Queen Mary has received mixed reviews regarding its breakfast offerings. On the positive side, some guests found the breakfast to be very good with specific praise for the hot and delicious food in both the promenade café and the Sunday brunch, which also featured flowing champagne. Another review remarked that the breakfast they had was much better than any other during their trip, while some simply described the food as excellent.
However, there are notable downsides highlighted in the reviews. Many guests felt that the breakfast buffet was overpriced and that the food often wasn’t hot enough. Several reviews mentioned that the breakfast options were limited and did not offer good value for the money spent. Some guests were unpleasantly surprised to find breakfast was not included or that the cost of $28 per person for a buffet was excessive. There were also comments about the breakfast being nothing special with one guest noting that it was only “ok’ish,” and another mentioning that the breakfast at the Chowder House was not very good.
In addition, logistical issues were mentioned, such as a coffee shop opening later than advertised and an overall feeling of being rushed at the table. Some guests resorted to having their morning coffee at Starbucks due to limited options.
In summary, while some visitors enjoyed their breakfast experiences on The Queen Mary, many others felt that the offerings did not meet their expectations in terms of quality and value for money. It’s a mixed bag with standout experiences marred by subpar ones.
Dining aboard The Queen Mary offers a generally favorable experience with several standout mentions. Guests frequently describe their meals as excellent, stellar and even 5-star quality. The Promenade Cafe receives notable praise for its great food and atmosphere with many highlighting their affordable pricing. The Chelsea Chowder House also garners accolades for wonderful dinners, though there are isolated remarks about subpar experiences and inconsistent quality.
The main bar is often highlighted as a top spot, notably for its live band and excellent drinks, creating a delightful dining ambiance. While some guests found the restaurants to be on the pricier side, many felt the quality and quantity justified the costs. Consistently high marks were given for service with the friendliness and attentiveness of the restaurant staff being a recurring theme.
However, the reviews reveal some inconsistencies, such as issues with food delivery and particular dishes failing to meet expectations. Diners noted challenges with variety and availability, suggesting that a broader range of dining options would enhance the experience. Despite these occasional negatives, the predominantly positive feedback suggests that dining on The Queen Mary leaves a memorable impression for many travelers.
Visitors to The Queen Mary largely appreciate the charming and spacious suites, which often exceed expectations with their vintage elegance and historical flair. Many guests found their rooms to be big, cozy and clean, contributing to a peaceful and relaxing stay. The exceptional views and the historical elements of the staterooms add to the unique atmosphere of the hotel.
However, the experience can vary. Some rooms appear outdated and in need of maintenance, specifically the air and heating systems and the cleanliness of certain amenities. Issues like uncomfortable mattresses, lack of outlets by the beds and occasional mismatches between online pictures and the actual room have been mentioned. The quality of upkeep, especially regarding the carpets and overall room condition, should be considered by prospective guests.
Despite these drawbacks, many guests enjoyed their stay, highlighting the comfortable beds, beautiful views and the overall quaint, nostalgic ambiance of this historic ship. For visitors seeking a unique experience and a bit of history, The Queen Mary offers a memorable stay, provided they are prepared for some of the compromises intrinsic to a vintage property.
The beds at The Queen Mary have garnered a mix of feedback from guests with an emphasis on comfort as a standout quality. Many visitors have praised the comfortable and clean beds, describing them as very comfortable and a feature that contributed to a restful night's sleep. Soft and wonderful pillows accompanied these beds, enhancing the overall sleeping experience.
However, not all experiences have been positive. Some guests noted that the beds were uncomfortable or even caused back pain. A few mentioned that the beds seemed "tired" and in need of an update. Additionally, there were comments about the lack of sufficient outlets by the beds, which could be inconvenient for charging devices.
Despite these varied experiences, the general consensus leans towards the beds providing a good level of comfort with several guests highlighting them as the best they had ever slept in. Improvements in bed quality and room amenities could bridge the gap between mixed reviews, ensuring all guests enjoy a consistently comfortable stay.
The cleanliness of The Queen Mary Hotel receives a mixed but generally positive evaluation from guests. While the ship and rooms are frequently praised for being clean and tidy, some guests report issues such as unclean carpets and inadequate room maintenance. Positive reviews highlight that the cabins, though historic, are very clean with comfortable beds and polite, clean staff. However, some negative comments focus on inconsistencies in housekeeping services, including wet and old carpets, unreplaced towels and unprepared rooms. Despite some criticisms, staying at The Queen Mary often leaves guests impressed by the overall cleanliness, especially considering the ship's age.
The Queen Mary's staff is overwhelmingly praised for their friendliness and helpfulness. Guests frequently highlight their positive interactions with the hotel's personnel. Words like amazing, excellent, super nice, attentive and kind consistently appear in the reviews. The staff stands out for being accommodating, polite and engaging, ensuring a pleasant experience for visitors. From the front desk to the housekeeping team, the commitment to guest satisfaction is evident in their consistently courteous and respectful behavior.
However, a few isolated complaints suggest that there is room for improvement in specific areas. For example, some directional advice given by the staff needs to be clearer and there were a few mentions of impersonal or unprofessional interactions at the pavilion café. Despite these minor issues, the general consensus is that the staff at The Queen Mary significantly contributes to the overall positive experience, making the stay more enjoyable and memorable.
The dedicated service, combined with the unique historical ambiance of the venue, leaves a lasting impression on guests. Special occasions are made even more special thanks to the courteous and attentive staff, ensuring that celebrations are memorable. The humorous and light-hearted interactions with some staff members add a personal touch to the hospitality. Overall, the staff's amiability and commitment to providing excellent service substantially enhance the charm of staying at The Queen Mary.
The Queen Mary offers a convenient parking lot that guests have found to be easy-to-use, making it a practical option for those staying overnight or using it for cruise parking. However, several guests felt that the $30 fee per night for parking was rather high. Some mentioned that overnight parking can cost up to $50, which adds a notable expense to their stay. On quieter nights, a few lucky guests reported being waved through without incurring any parking charges. While the functionality of the parking lot is appreciated, the consensus is that the fees associated with parking could be more affordable.
The Queen Mary offers a captivating experience for families, particularly those with children. Many young visitors delight in the historical aspects of the ship, such as the awe-inspiring size of the propeller and the various exhibits. The ship also engages children through guided tours, where humorous and knowledgeable guides make learning about its storied past enjoyable.
The unique wooden-paneled state rooms, converted into spacious family suites, add an element of charm that's appreciated by kids and adults alike. Families often find the vintage experience both welcoming and educational. Running around the ship and exploring its many facets provides endless fun for energetic children.
Not just a destination for young ones, The Queen Mary also serves as a celebratory venue for birthdays at any age, from children to adults. Guests frequently highlight the memorable experiences and the exceptional staff, who ensure that special needs and family dynamics are well-catered to. Whether for a brief visit or a longer stay, bringing friends and family to explore this iconic ship remains a highly recommended endeavor for anyone seeking a mix of history, education and family-friendly fun.
The nightlife at The Queen Mary offers a mixed yet memorable experience characterized by a nostalgic ambiance and live music. Guests frequently mentioned the presence of a live band in the bar, which enhanced their evening with great drinks and an inviting atmosphere. The Observation Bar is highlighted for its live music, making it an enjoyable venue to unwind. Many appreciated the added touch of a piano player in the Main Hall, which contributed to the overall ambiance while exploring the area.
The opportunity to sip a cocktail while listening to period music and watching the sunset was a favorite among visitors. However, some guests expressed disappointment with the early closing time of the bars, noting that they closed by 10:30 PM. The steep prices at the bar were also a point of contention. There were suggestions for extending the availability of food and drinks beyond the existing hours.
On special occasions, the nightlife can be particularly vibrant with events like a Halloween fête and subsequent rave party, which keeps the energy alive until 2 AM. Overall, the nightlife around The Queen Mary is unique and enjoyable, though with room for improvements concerning closing hours and pricing.
Reviews highlight both challenges and positive aspects of accessibility at The Queen Mary for guests with disabilities. While some areas are hindered by renovations, creating less accessibility and mobility challenges such as too much walking and narrow hallways, guests did note the charm of the ship overall. There were a couple of accessible restrooms available, which provided some convenience. However, difficulties were encountered with very low toilets in some suites and an ADA room situated far from the main areas of the ship. Additionally, there was no drop-off at the hotel entrance due to an ongoing Halloween event, complicating arrivals. Despite these issues, the unique experience of the ship remains significant to visitors.
Location Show Map
Location
The hotel's location is an undeniable perk, especially for those embarking on a cruise. Its proximity to the cruise terminal is unbeatable with many guests highlighting the convenience of walking directly to their ships. The views from the rooms are equally delightful, enhancing the overall maritime experience.
Aside from its historic allure, the ship is well-preserved and maintains a level of functionality that ensures a comfortable stay. The rooms are spacious and clean, featuring comfortable beds and well-maintained bathrooms. The hotel’s setting by the port adds a picturesque aspect to the stay with some guests enjoying a scenic 1.7-mile walk along the water to the nearby Long Beach Convention Center.
Despite the slightly out-of-the-way location and the additional cost of parking, the blend of history, stunning views and convenience makes The Queen Mary a unique and treasured destination. Whether for a night of historical immersion or a convenient pre-cruise stay, the ship’s grand legacy and beautiful setting make it an unforgettable experience.
Breakfast
However, there are notable downsides highlighted in the reviews. Many guests felt that the breakfast buffet was overpriced and that the food often wasn’t hot enough. Several reviews mentioned that the breakfast options were limited and did not offer good value for the money spent. Some guests were unpleasantly surprised to find breakfast was not included or that the cost of $28 per person for a buffet was excessive. There were also comments about the breakfast being nothing special with one guest noting that it was only “ok’ish,” and another mentioning that the breakfast at the Chowder House was not very good.
In addition, logistical issues were mentioned, such as a coffee shop opening later than advertised and an overall feeling of being rushed at the table. Some guests resorted to having their morning coffee at Starbucks due to limited options.
In summary, while some visitors enjoyed their breakfast experiences on The Queen Mary, many others felt that the offerings did not meet their expectations in terms of quality and value for money. It’s a mixed bag with standout experiences marred by subpar ones.
Dinner
The main bar is often highlighted as a top spot, notably for its live band and excellent drinks, creating a delightful dining ambiance. While some guests found the restaurants to be on the pricier side, many felt the quality and quantity justified the costs. Consistently high marks were given for service with the friendliness and attentiveness of the restaurant staff being a recurring theme.
However, the reviews reveal some inconsistencies, such as issues with food delivery and particular dishes failing to meet expectations. Diners noted challenges with variety and availability, suggesting that a broader range of dining options would enhance the experience. Despite these occasional negatives, the predominantly positive feedback suggests that dining on The Queen Mary leaves a memorable impression for many travelers.
Rooms
However, the experience can vary. Some rooms appear outdated and in need of maintenance, specifically the air and heating systems and the cleanliness of certain amenities. Issues like uncomfortable mattresses, lack of outlets by the beds and occasional mismatches between online pictures and the actual room have been mentioned. The quality of upkeep, especially regarding the carpets and overall room condition, should be considered by prospective guests.
Despite these drawbacks, many guests enjoyed their stay, highlighting the comfortable beds, beautiful views and the overall quaint, nostalgic ambiance of this historic ship. For visitors seeking a unique experience and a bit of history, The Queen Mary offers a memorable stay, provided they are prepared for some of the compromises intrinsic to a vintage property.
Beds
However, not all experiences have been positive. Some guests noted that the beds were uncomfortable or even caused back pain. A few mentioned that the beds seemed "tired" and in need of an update. Additionally, there were comments about the lack of sufficient outlets by the beds, which could be inconvenient for charging devices.
Despite these varied experiences, the general consensus leans towards the beds providing a good level of comfort with several guests highlighting them as the best they had ever slept in. Improvements in bed quality and room amenities could bridge the gap between mixed reviews, ensuring all guests enjoy a consistently comfortable stay.
Cleanliness
Staff
However, a few isolated complaints suggest that there is room for improvement in specific areas. For example, some directional advice given by the staff needs to be clearer and there were a few mentions of impersonal or unprofessional interactions at the pavilion café. Despite these minor issues, the general consensus is that the staff at The Queen Mary significantly contributes to the overall positive experience, making the stay more enjoyable and memorable.
The dedicated service, combined with the unique historical ambiance of the venue, leaves a lasting impression on guests. Special occasions are made even more special thanks to the courteous and attentive staff, ensuring that celebrations are memorable. The humorous and light-hearted interactions with some staff members add a personal touch to the hospitality. Overall, the staff's amiability and commitment to providing excellent service substantially enhance the charm of staying at The Queen Mary.
Parking
Family
The unique wooden-paneled state rooms, converted into spacious family suites, add an element of charm that's appreciated by kids and adults alike. Families often find the vintage experience both welcoming and educational. Running around the ship and exploring its many facets provides endless fun for energetic children.
Not just a destination for young ones, The Queen Mary also serves as a celebratory venue for birthdays at any age, from children to adults. Guests frequently highlight the memorable experiences and the exceptional staff, who ensure that special needs and family dynamics are well-catered to. Whether for a brief visit or a longer stay, bringing friends and family to explore this iconic ship remains a highly recommended endeavor for anyone seeking a mix of history, education and family-friendly fun.
Nightlife
The opportunity to sip a cocktail while listening to period music and watching the sunset was a favorite among visitors. However, some guests expressed disappointment with the early closing time of the bars, noting that they closed by 10:30 PM. The steep prices at the bar were also a point of contention. There were suggestions for extending the availability of food and drinks beyond the existing hours.
On special occasions, the nightlife can be particularly vibrant with events like a Halloween fête and subsequent rave party, which keeps the energy alive until 2 AM. Overall, the nightlife around The Queen Mary is unique and enjoyable, though with room for improvements concerning closing hours and pricing.
Accessible
No, The Queen Mary doesn't have any pool.
No, a spa isn't available at The Queen Mary.
Yes, The Queen Mary welcomes dogs.
Yes, parking facilities are available at The Queen Mary.
No, The Queen Mary doesn't have a gym.
Location Show Map
More Options
