Hôtel Roissy
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Summary of reviewsHôtel Roissy in Lourdes earns praise largely due to its strategic location, which is described as perfect and unbeatable by numerous guests. Just a short walk from the Sanctuary of Lourdes and Basilica, it offers convenience for visitors keen on exploring these religious sites. Moreover, its proximity to shops, restaurants and bus stops adds to its appeal, simplifying access to local amenities and public transport. This excellent location contributes significantly to a positive guest experience, appealing to both spiritually inclined and leisure travelers.
The breakfast at Hôtel Roissy has received a mix of feedback, though generally positive. Guests praise the variety, quality and tasty offerings of the breakfast buffet, describing it as delicious and extensive. Friendly staff and fresh options highlight the experience, although some guests found the breakfast expensive and noted occasional issues with the variety and replenishment of items. Nonetheless, many find the breakfast adequate and enjoyable.
Dinner service shines more distinctly with the hotel's restaurant commended for its good quality and varied meal options at an excellent value. The local flavors, such as Pyrenees trout, receive special mention and the 3-course menu is highlighted for its balance and taste. However, some improvement areas include menu diversity and service professionalism. Despite these minor issues, the overall dining experience at dinner is viewed positively, particularly in terms of taste and value.
Rooms at Hôtel Roissy have mixed reviews but several positive attributes stand out. Guests appreciate the spaciousness, cleanliness and comfort of the rooms with mentions of cozy beds and clean bathrooms. Modern amenities like free WiFi and good soundproofing further enhance guest satisfaction. Nonetheless, criticism does exist regarding outdated decor and occasional maintenance issues. Despite these concerns, the overall stay is often considered satisfactory, heavily aided by the friendly staff and hotel’s prime location.
Cleanliness throughout the hotel is a strong point with both rooms and common areas often described as spotless and well-maintained. Daily cleaning routines ensure a high standard of hygiene, contributing to a comfortable and fresh ambiance. Minor issues such as dust and occasional lapses are noted but do not overshadow the generally positive guest sentiment towards the hotel's cleanliness.
Staff at Hôtel Roissy consistently receive high praise for their friendliness, professionalism and multilingual capabilities. The reception and restaurant personnel stand out for their attentiveness and welcoming demeanor, significantly enhancing the overall guest experience. Despite a few instances of ineffective service, the staff's courteous and helpful nature contributes positively to the hotel's reputation.
The free wifi service is reliably good with guests noting the consistent and high-speed connection throughout the hotel. While a few experienced connectivity issues and slower speeds, the majority of guests find the wifi suitable for regular activities.
Parking options at Hôtel Roissy are diverse and generally well-regarded. Guests appreciate the private and secure parking facilities with additional convenient alternatives nearby. Occasionally, space availability during peak times is challenging, but the overall setup is positively received for its convenience and security.
Families find Hôtel Roissy accommodating with specific family-friendly features such as family rooms, a small play area for kids and a welcoming atmosphere for children. Despite some feedback on the comfort of family rooms, the hotel is lauded for its family-oriented amenities and central location.
Beds are another positive feature with many guests finding them comfortable and conducive to a good night’s sleep. Clean and cozy bedding further enhances the sleeping experience, though minor issues such as old or small beds are occasionally reported.
However, Hôtel Roissy's four-star rating is debated among guests who find it falling short of the expected standards, particularly in areas such as room size and decor, breakfast variety and overall service quality. The hotel is often viewed as not fully living up to its four-star classification with several amenities and services not meeting the expectations associated with such a rating.
In summary, while Hôtel Roissy excels in location, cleanliness, staff friendliness and dining experience, some aspects like room decor, breakfast costs and stringent adherence to a four-star standard could benefit from improvement. Despite these areas needing attention, the hotel remains a highly recommended option for travelers visiting Lourdes, especially those prioritizing convenience and hospitality.
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The breakfast at Hôtel Roissy has received a mix of feedback, though generally positive. Guests praise the variety, quality and tasty offerings of the breakfast buffet, describing it as delicious and extensive. Friendly staff and fresh options highlight the experience, although some guests found the breakfast expensive and noted occasional issues with the variety and replenishment of items. Nonetheless, many find the breakfast adequate and enjoyable.
Dinner service shines more distinctly with the hotel's restaurant commended for its good quality and varied meal options at an excellent value. The local flavors, such as Pyrenees trout, receive special mention and the 3-course menu is highlighted for its balance and taste. However, some improvement areas include menu diversity and service professionalism. Despite these minor issues, the overall dining experience at dinner is viewed positively, particularly in terms of taste and value.
Rooms at Hôtel Roissy have mixed reviews but several positive attributes stand out. Guests appreciate the spaciousness, cleanliness and comfort of the rooms with mentions of cozy beds and clean bathrooms. Modern amenities like free WiFi and good soundproofing further enhance guest satisfaction. Nonetheless, criticism does exist regarding outdated decor and occasional maintenance issues. Despite these concerns, the overall stay is often considered satisfactory, heavily aided by the friendly staff and hotel’s prime location.
Cleanliness throughout the hotel is a strong point with both rooms and common areas often described as spotless and well-maintained. Daily cleaning routines ensure a high standard of hygiene, contributing to a comfortable and fresh ambiance. Minor issues such as dust and occasional lapses are noted but do not overshadow the generally positive guest sentiment towards the hotel's cleanliness.
Staff at Hôtel Roissy consistently receive high praise for their friendliness, professionalism and multilingual capabilities. The reception and restaurant personnel stand out for their attentiveness and welcoming demeanor, significantly enhancing the overall guest experience. Despite a few instances of ineffective service, the staff's courteous and helpful nature contributes positively to the hotel's reputation.
The free wifi service is reliably good with guests noting the consistent and high-speed connection throughout the hotel. While a few experienced connectivity issues and slower speeds, the majority of guests find the wifi suitable for regular activities.
Parking options at Hôtel Roissy are diverse and generally well-regarded. Guests appreciate the private and secure parking facilities with additional convenient alternatives nearby. Occasionally, space availability during peak times is challenging, but the overall setup is positively received for its convenience and security.
Families find Hôtel Roissy accommodating with specific family-friendly features such as family rooms, a small play area for kids and a welcoming atmosphere for children. Despite some feedback on the comfort of family rooms, the hotel is lauded for its family-oriented amenities and central location.
Beds are another positive feature with many guests finding them comfortable and conducive to a good night’s sleep. Clean and cozy bedding further enhances the sleeping experience, though minor issues such as old or small beds are occasionally reported.
However, Hôtel Roissy's four-star rating is debated among guests who find it falling short of the expected standards, particularly in areas such as room size and decor, breakfast variety and overall service quality. The hotel is often viewed as not fully living up to its four-star classification with several amenities and services not meeting the expectations associated with such a rating.
In summary, while Hôtel Roissy excels in location, cleanliness, staff friendliness and dining experience, some aspects like room decor, breakfast costs and stringent adherence to a four-star standard could benefit from improvement. Despite these areas needing attention, the hotel remains a highly recommended option for travelers visiting Lourdes, especially those prioritizing convenience and hospitality.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The reviews of Hôtel Roissy consistently highlight its prime location as a standout feature. Guests repeatedly emphasize the hotel's proximity to the Sanctuary of Lourdes, describing it as merely a short walk with many noting distances as brief as two minutes or 100 meters. This convenient position near the sanctuary and the Basilica makes it ideal for visitors who prioritize access to these religious sites.
Additionally, the hotel is well-placed near shops, restaurants and bus stops, enhancing its appeal for those wanting easy access to both local amenities and public transportation. The surrounding area is described as central, making it simple to explore Lourdes and participate in various activities at the Sanctuary. The hotel's location is frequently lauded as perfect, excellent and unbeatable, contributing significantly to a positive guest experience. Overall, the strategic location of Hôtel Roissy makes it an exceptional choice for those visiting Lourdes for both spiritual and leisure purposes.
Hôtel Roissy's breakfast offerings have received mixed feedback from its guests, leaning slightly towards the positive end. Many patrons praised the variety and quality of the breakfast buffet, noting it as delicious, extensive and filling with some even describing it as excellent and fabulous. The staff's friendliness and the fresh, tasty options, particularly the traditionally appealing types, were also highlighted.
However, there are areas where the breakfast could improve. Several guests deemed it expensive for the options available and mentioned missing hot or fresh items such as fried eggs or freshly baked pastries. Some reviews pointed out the buffet's shortcomings in variety and replenishment with occasional issues like cold food, basic choices and industrial quality products being brought up. Despite these critiques, for many guests, the breakfast was sufficient and enjoyable, contributing positively to their overall stay experience.
Hôtel Roissy's dining experience has garnered a mix of feedback, though largely positive impressions stand out. The hotel's restaurant is frequently praised for offering good quality and varied meal options at excellent value. Guests have particularly enjoyed the local flavors with mentions of delicious dishes like Pyrenees trout and appreciated the well-balanced and pleasant tasting dishes. The 3-course menu is highlighted as fantastic and great for value, contributing to a good dining experience.
While the meals are generally viewed as very decent, good and even exceptional by some, there are areas noted for improvement. Several guests feel the menu should offer more diversity and the dinner service, while generally good, at times, has been described as chaotic or unprofessional. Additionally, some guests have found the dinner portions to be smaller than expected and the dining schedule restrictive.
Despite these areas for improvement, the overall impression of Hôtel Roissy's dinner service leans positive, particularly for those seeking good value and quality in their evening meals. The restaurant's helpful staff and the tasteful local cuisine contribute to a well-regarded dining experience within the hotel.
Hôtel Roissy received mixed feedback regarding its rooms, but there are significant positive aspects that stand out. Guests generally appreciated the spaciousness and cleanliness of the rooms. Many found the rooms to be comfortable with cozy beds, clean bathrooms and some rooms even featuring balconies offering a pleasant view. The comfort of the bedding and the overall room cleanliness were frequently mentioned as highlights. Modern amenities like free WiFi and good soundproofing added to the overall positive experience for many guests.
On the downside, the rooms were described by several guests as outdated with a retro decor. There were comments about small room sizes, which didn't always match the descriptions or photos provided online. Some guests mentioned issues with room maintenance, such as dim lighting, old carpeting and a need for updated facilities. Despite these concerns, the staff's friendliness and the hotel's proximity to Lourdes' Sanctuary contributed to a satisfactory stay for many.
Overall, Hôtel Roissy seems to strike a balance between comfort and practicality, making it a decent choice for travelers seeking proximity to local attractions and basic comforts, though some areas may benefit from modernization.
Hôtel Roissy's beds generally garner positive feedback from guests with many highlighting their comfort as a standout feature. Guests frequently described the beds as very comfortable and cozy, contributing to a good night’s sleep. Additionally, there were several remarks about the bedding being clean and fluffy, adding to the overall comfort.
However, not all reviews were entirely positive. Some guests mentioned issues such as old, small or noisy beds and a few pointed out that the beds could benefit from improved quality and cleanliness. A specific concern noted by multiple reviewers was the absence of sheets on the beds.
Despite these minor drawbacks, the overall consensus is that the beds at Hôtel Roissy provide a comfortable sleeping experience with many guests appreciating the comfort of both the mattresses and the bedding.
Hôtel Roissy has garnered a considerable reputation for its high standards of cleanliness, frequently noted by guests in their reviews. Visitors consistently highlight the immaculate state of the hotel with both rooms and common areas receiving daily cleaning, ensuring they remain spotless. Positive remarks emphasize not just the overall cleanliness, but also the comfortable and well-maintained status of the accommodations. The rooms, in particular, are repeatedly described as clean and very comfortable with guests often appreciating the fresh and clean bathrooms.
However, some reviews point out areas needing improvement. A few guests have mentioned minor dust in certain spots and occasional lapses in cleaning standards, particularly in the corners of rooms and carpets. There were also isolated reports of hygiene issues like mold in bathrooms and problems with room odors. Despite these occasional criticisms, the general sentiment leans heavily towards satisfaction with the hotel's rigorous cleaning efforts, making it a reliable choice for travelers prioritizing hygiene during their stay.
At Hôtel Roissy, the reviews highlight a consistently positive experience with the hotel staff. Guests frequently note that the staff is friendly, professional and multilingual, always ready to assist with a welcoming smile. The reception staff stands out for their attentiveness and courteous service with many reviewers praising their politeness and helpfulness. The hotel also receives commendations for the accommodating and pleasant nature of its personnel, particularly those at the reception and restaurant.
Most guests appreciate the helpful and friendly demeanor of the staff, which contributes significantly to the overall welcoming atmosphere of the hotel. Even though there were a few instances where staff members seemed overwhelmed or unhelpful, these seem to be exceptions rather than the norm. The bar staff was occasionally criticized for poor service, yet this did not overshadow the broadly positive interactions experienced elsewhere in the hotel.
In summary, Hôtel Roissy's staff is a standout feature, often described as kind, courteous and professional. Their willingness to go above and beyond to ensure a pleasant stay leaves a lasting impression on guests, contributing to the hotel's favorable reputation.
The wifi service at Hôtel Roissy generally receives positive feedback from guests. Many reviews highlight the good and consistent wifi throughout the hotel with some noting the high speed and stable connection. Guests appreciated the free wifi as part of the service, finding it adequate for general use and suitable for regular online activities.
However, a few reviews pointed out areas needing improvement. Some guests experienced weak wifi reception, slow speeds and occasional connectivity issues, indicating that for certain tasks, particularly work-related activities, the wifi might not always meet expectations. Despite these criticisms, the overall impression is that the wifi at Hôtel Roissy is reliable and satisfactory for most guests.
Hôtel Roissy offers a range of parking options that are generally well-received by guests. There is private parking available at the hotel, which many found to be convenient and secure. Additionally, parking can often be reserved ahead of time, although some guests reported issues with availability upon arrival. The hotel's parking facilities, including a private garage and ground floor options, are appreciated for their convenience and ease of access.
Guests also highlighted the presence of ample and cheap parking spaces nearby, making it easy for those with hire cars to find a spot. The availability of free on-street parking and municipal parking adds to the flexibility. Some reviewers mentioned that parking spaces within the hotel can be tight during busy periods, but overall, the impression is positive.
It's noted that the parking is exclusively for hotel guests, which adds a layer of security. Furthermore, paid parking options are available and provide convenience if the hotel's parking is full. There are also plenty of alternative parking options nearby, ensuring that guests can always find a place for their vehicles.
In summary, while there are occasional challenges with space and availability during peak times, Hôtel Roissy provides good, varied and convenient parking options that suit the needs of most travelers.
Hôtel Roissy appears to be an excellent choice for family travel, based on numerous guest reviews highlighting its family-friendly nature. The hotel offers accommodations specifically designed for families with updated family-based rooms that are clean and provide a safe environment for children. Besides comfortable lodging options, Hôtel Roissy features a small play area for children and a family corner in the lobby, enhancing its appeal to families with young kids. The staff at the hotel are noted for their friendliness and accommodating attitude towards children, making the overall experience positive for families. Despite some feedback regarding the comfort of family rooms, the general sentiment suggests the hotel is well-suited for a family getaway. Additionally, the hotel's convenient location and ample parking add to its suitability for family stays. Overall, Hôtel Roissy earns recommendations from guests as a pleasant and safe place for families to stay.
Hôtel Roissy presents itself as a four-star establishment, but several aspects fall short of this classification. Guests consistently mention that the hotel does not meet the standards expected from a four-star rating, especially when compared to similar establishments in other countries such as Spain. Many reviews highlight that the facilities and services are below par for a hotel of this status.
One prominent issue is the cleanliness and condition of the rooms, which are described as being small and outdated. The beds and general amenities in the rooms do not live up to the expectations for a four-star hotel with guests finding them to be of low quality. The same sentiment applies to the breakfast, which is considered average and lacking in variety.
The hotel's equipment and overall service also receive criticism. Guests note that the professionalism and quality of services do not align with a four-star experience, from housekeeping to the dining options. The meal quality, particularly for dinner, fails to impress with specific mentions of the food being nowhere near the standards of a four-star kitchen.
Adding to the disappointment is the lack of value for money with high prices not justified by the level of service and amenities provided. Parking and Wi-Fi are cited as additional areas where the hotel falls short. Furthermore, the hotel adopts an Americanized style, which some guests feel detracts from the local charm they expected.
Overall, while Hôtel Roissy might be one of the better options available in Lourdes, it does not meet the expectations and standards typically associated with a four-star rating. This has left many guests feeling underwhelmed and seeking a more authentic four-star experience elsewhere.
Hôtel Roissy offers a range of services catered to business travelers, including a business center and various business services. The hotel is recognized as a good option for business trips and provides a business-friendly environment. High-speed internet is available, which is particularly beneficial for professionals needing reliable connectivity. The hotel's convenient location is advantageous for those with work commitments and daytime appointments. Although some guests have noted issues with WiFi strength, the overall consensus is that the business facilities are satisfactory and adequate for work-related needs.
Hôtel Roissy is highly regarded for its accessibility, making it a convenient choice for guests with disabilities or limited mobility. The hotel offers accessible parking and is situated in an accessible location within walking distance to the Sanctuary and various attractions. It features accessible rooms and overall accessible areas, including three elevators specially designed to accommodate the elderly and disabled.
The hotel provides facilities specifically tailored to the needs of these guests, including rails and ramps to ensure smooth navigation through the premises. Additionally, wheelchairs are available for guests who have difficulty walking, ensuring that everyone can comfortably move around. The staff at Hôtel Roissy have also been noted for their courteous assistance throughout guests' stays, contributing to an overall positive and stress-free experience.
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Location
Additionally, the hotel is well-placed near shops, restaurants and bus stops, enhancing its appeal for those wanting easy access to both local amenities and public transportation. The surrounding area is described as central, making it simple to explore Lourdes and participate in various activities at the Sanctuary. The hotel's location is frequently lauded as perfect, excellent and unbeatable, contributing significantly to a positive guest experience. Overall, the strategic location of Hôtel Roissy makes it an exceptional choice for those visiting Lourdes for both spiritual and leisure purposes.
Breakfast
However, there are areas where the breakfast could improve. Several guests deemed it expensive for the options available and mentioned missing hot or fresh items such as fried eggs or freshly baked pastries. Some reviews pointed out the buffet's shortcomings in variety and replenishment with occasional issues like cold food, basic choices and industrial quality products being brought up. Despite these critiques, for many guests, the breakfast was sufficient and enjoyable, contributing positively to their overall stay experience.
Dinner
While the meals are generally viewed as very decent, good and even exceptional by some, there are areas noted for improvement. Several guests feel the menu should offer more diversity and the dinner service, while generally good, at times, has been described as chaotic or unprofessional. Additionally, some guests have found the dinner portions to be smaller than expected and the dining schedule restrictive.
Despite these areas for improvement, the overall impression of Hôtel Roissy's dinner service leans positive, particularly for those seeking good value and quality in their evening meals. The restaurant's helpful staff and the tasteful local cuisine contribute to a well-regarded dining experience within the hotel.
Rooms
On the downside, the rooms were described by several guests as outdated with a retro decor. There were comments about small room sizes, which didn't always match the descriptions or photos provided online. Some guests mentioned issues with room maintenance, such as dim lighting, old carpeting and a need for updated facilities. Despite these concerns, the staff's friendliness and the hotel's proximity to Lourdes' Sanctuary contributed to a satisfactory stay for many.
Overall, Hôtel Roissy seems to strike a balance between comfort and practicality, making it a decent choice for travelers seeking proximity to local attractions and basic comforts, though some areas may benefit from modernization.
Beds
However, not all reviews were entirely positive. Some guests mentioned issues such as old, small or noisy beds and a few pointed out that the beds could benefit from improved quality and cleanliness. A specific concern noted by multiple reviewers was the absence of sheets on the beds.
Despite these minor drawbacks, the overall consensus is that the beds at Hôtel Roissy provide a comfortable sleeping experience with many guests appreciating the comfort of both the mattresses and the bedding.
Cleanliness
However, some reviews point out areas needing improvement. A few guests have mentioned minor dust in certain spots and occasional lapses in cleaning standards, particularly in the corners of rooms and carpets. There were also isolated reports of hygiene issues like mold in bathrooms and problems with room odors. Despite these occasional criticisms, the general sentiment leans heavily towards satisfaction with the hotel's rigorous cleaning efforts, making it a reliable choice for travelers prioritizing hygiene during their stay.
Staff
Most guests appreciate the helpful and friendly demeanor of the staff, which contributes significantly to the overall welcoming atmosphere of the hotel. Even though there were a few instances where staff members seemed overwhelmed or unhelpful, these seem to be exceptions rather than the norm. The bar staff was occasionally criticized for poor service, yet this did not overshadow the broadly positive interactions experienced elsewhere in the hotel.
In summary, Hôtel Roissy's staff is a standout feature, often described as kind, courteous and professional. Their willingness to go above and beyond to ensure a pleasant stay leaves a lasting impression on guests, contributing to the hotel's favorable reputation.
Wi-Fi
However, a few reviews pointed out areas needing improvement. Some guests experienced weak wifi reception, slow speeds and occasional connectivity issues, indicating that for certain tasks, particularly work-related activities, the wifi might not always meet expectations. Despite these criticisms, the overall impression is that the wifi at Hôtel Roissy is reliable and satisfactory for most guests.
Parking
Guests also highlighted the presence of ample and cheap parking spaces nearby, making it easy for those with hire cars to find a spot. The availability of free on-street parking and municipal parking adds to the flexibility. Some reviewers mentioned that parking spaces within the hotel can be tight during busy periods, but overall, the impression is positive.
It's noted that the parking is exclusively for hotel guests, which adds a layer of security. Furthermore, paid parking options are available and provide convenience if the hotel's parking is full. There are also plenty of alternative parking options nearby, ensuring that guests can always find a place for their vehicles.
In summary, while there are occasional challenges with space and availability during peak times, Hôtel Roissy provides good, varied and convenient parking options that suit the needs of most travelers.
Family
4 Star
One prominent issue is the cleanliness and condition of the rooms, which are described as being small and outdated. The beds and general amenities in the rooms do not live up to the expectations for a four-star hotel with guests finding them to be of low quality. The same sentiment applies to the breakfast, which is considered average and lacking in variety.
The hotel's equipment and overall service also receive criticism. Guests note that the professionalism and quality of services do not align with a four-star experience, from housekeeping to the dining options. The meal quality, particularly for dinner, fails to impress with specific mentions of the food being nowhere near the standards of a four-star kitchen.
Adding to the disappointment is the lack of value for money with high prices not justified by the level of service and amenities provided. Parking and Wi-Fi are cited as additional areas where the hotel falls short. Furthermore, the hotel adopts an Americanized style, which some guests feel detracts from the local charm they expected.
Overall, while Hôtel Roissy might be one of the better options available in Lourdes, it does not meet the expectations and standards typically associated with a four-star rating. This has left many guests feeling underwhelmed and seeking a more authentic four-star experience elsewhere.
Business
Accessible
The hotel provides facilities specifically tailored to the needs of these guests, including rails and ramps to ensure smooth navigation through the premises. Additionally, wheelchairs are available for guests who have difficulty walking, ensuring that everyone can comfortably move around. The staff at Hôtel Roissy have also been noted for their courteous assistance throughout guests' stays, contributing to an overall positive and stress-free experience.
No, Hôtel Roissy doesn't have any pool.
No, a spa isn't available at Hôtel Roissy.
No, Hôtel Roissy doesn't allow dogs.
Yes, parking facilities are available at Hôtel Roissy.
Yes, Hôtel Roissy has a gym.
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