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Hotel San Marco

Lucca , Via San Marco, 368 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel San Marco in Lucca stands out as a favored choice among visitors due to its strategic location, excellent amenities and high-level service. Lauded for its prime location just outside the historic city walls, guests appreciate its quiet residential setting coupled with easy accessibility to the bustling heart of Lucca, making it perfect for exploring the city’s attractions. The proximity to the Santa Maria gate and the convenient parking options further enhance its appeal.

The breakfast service is a significant highlight, offering a wide variety of delicious options that cater to both sweet and savory preferences. The outdoor breakfast area, particularly the terrace overlooking the pool, is a favorite among guests. Although the dinner menu is somewhat limited, the quality of the food receives positive feedback with additional commendations for the hotel’s own brewery beverages.

The modern, clean and comfortable rooms are another major draw, despite their relatively compact size. Guests repeatedly praise the high standards of cleanliness maintained throughout the property, including daily room cleaning and well-kept communal areas. The recent renovations have introduced modern amenities and tasteful décor, contributing to a pleasant and restful stay.

The staff’s exceptional service is frequently highlighted in reviews. Described as friendly, professional and attentive, the team goes above and beyond to ensure guest satisfaction, providing valuable local recommendations and maintaining a warm, welcoming atmosphere.

Wi-Fi service at the hotel is generally reliable with good coverage throughout the premises, although a few guests noted occasional connectivity issues. The pool area, while small, is well-regarded for its cleanliness and inviting ambiance, providing a relaxing retreat, especially during the hot summer months.

Hotel San Marco also caters well to families, offering family-friendly rooms and facilities, a welcoming environment for children and pets and fun activities like bicycle rentals for leisurely rides. Comfortable beds ensure a good night's sleep and while a few guests found them a bit firm, the majority reported a satisfying rest.

For business travelers, the hotel provides a conducive environment with necessary amenities and a location that facilitates business engagements, adding to its multifaceted appeal.

Overall, Hotel San Marco's blend of modern comforts, strategic location and exceptional service make it an outstanding choice for both leisure and business travelers. The hotel consistently exceeds expectations for its three-star rating, offering quality and value that often feel closer to a four-star experience.
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Categories

Hotel with EV Charging Stations

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Double or Twin Room Rooms come with air conditioning in summer, free WiFi and a TV. Please specify bed preference when booking.

About Hotel San Marco

License: 046017ALB0023, IT046017A1MBHJ6RWO

Guest Reviews

9.0

Excellent

Location

Hotel San Marco in Lucca boasts a prime location that has been highly praised by guests. Nestled just outside the historic city walls, the hotel offers a serene residential setting while remaining conveniently close to the old town. Most guests noted that it's a mere 10 to 15-minute walk to the city's heart, making it an excellent base for exploring all the attractions, dining and shopping experiences that Lucca has to offer.

The advantageous placement near the Santa Maria gate and easy accessibility to the medieval walls makes the hotel perfect for those who enjoy short, pleasant strolls into the historic center. Despite being just a short distance from the bustling city streets, the hotel's location is quiet and ideal for a restful stay.

Adding to the convenience, Hotel San Marco provides ample parking, making it easy for those arriving by car to explore both Lucca and the surrounding Tuscan region. Guests particularly appreciated the balance of a peaceful stay with the ease of accessing the lively old town, estimating a comfortable 5 to 10-minute walk to reach the center.

In summary, the hotel's strategic location just outside the ancient walls provides a harmonious blend of tranquility and proximity, making it a favored choice for visitors eager to immerse themselves in the charm and history of Lucca.

Breakfast

The breakfast at Hotel San Marco appears to be a highlight among guests, receiving numerous commendations for its quality, variety and abundance. Guests have praised it as being great, delicious and very good with some even noting it as top-notch by Italian standards. The breakfast selection is extensive and varied, offering both sweet and savory options to cater to a wide range of preferences. Many appreciated the outdoor breakfast area, especially the terrace overlooking the pool, as a pleasant setting to start their day.

The breakfast buffet includes a rich assortment of hot and cold foods, fresh fruits, eggs, sausages and delicious sweets with some guests particularly enjoying the "homemade" coffee and freshly squeezed orange juice. The hotel maintains high standards of cleanliness, further enhancing the breakfast experience. Despite a few remarks about the early end time of breakfast service and occasional crowdedness in the breakfast area, the overall feedback suggests that the breakfast at Hotel San Marco is a key feature that contributes significantly to guest satisfaction.

Dinner

The dining experience at Hotel San Marco receives generally positive feedback from guests. The food is often described as really good with a delicious breakfast noted by several patrons. For dinner, while there is a mention of a limited menu, the dishes available, such as lasagne, are praised for their quality. Guests appreciate the helpful recommendations provided by the staff for dining options both within and outside the hotel. The hotel also offers drinks and a house beer from its own brewery, which guests enjoyed. Although the dinner options at the hotel might be limited to pizza in the evening, guests seem to have found several appealing dining alternatives nearby. Overall, the food receives high marks with lunch and dinner options, though limited, still being satisfactory.

Rooms

Hotel San Marco provides guests with a consistently positive experience, largely attributed to its modern, clean and comfortable rooms. The rooms are meticulously maintained and feature practical and tasteful decor, contributing to their fresh and welcoming ambiance. Despite the rooms being relatively small, they are designed to be functional with efficient use of space. This compact size is often compensated for by the comfort and quality of the facilities, such as comfortable beds and well-equipped bathrooms.

Many guests have highlighted the spaciousness and impeccable cleanliness of the rooms, which are cleaned daily to maintain high standards. The hotel's recent renovations have resulted in beautifully decorated rooms furnished with modern amenities like air conditioning and refrigerators. Additionally, some rooms offer added features like terraces and balconies with pleasant views, enhancing the overall stay.

Although some reviewers noted occasional noise and a few reported minor issues like the lack of bathroom space for toiletries or a sewage smell, these concerns are outweighed by the overall comfort and satisfaction expressed by guests. The temperature-controlled environments and soundproof rooms contribute to a restful atmosphere, further improving the guest experience.

Overall, Hotel San Marco stands out for its well-maintained, contemporary accommodations that meet the essential needs of travelers, making it a favored choice for visitors looking for comfort and modern amenities.

Beds

Hotel San Marco's beds receive high praise for their comfort with many guests highlighting them as very comfortable and conducive to a good night's sleep. The majority of reviews mention how comfortable the beds are with descriptors like very good bed, big and comfortable bed and even most comfortable beds making frequent appearances. Guests report sleeping very well with some highly recommending the beds.

There are mentions of the beds being slightly uncomfortable or a bit firm for a few and a couple of reviews specifically point out the double bed as very hard. However, these more critical notes are in the minority. Overall, the reviews suggest that guests can generally expect comfortable and good quality bedding during their stay at Hotel San Marco.

Cleanliness

The Hotel San Marco excels in cleanliness, receiving high praise for its immaculate and well-maintained premises. Guests consistently describe the hotel as spotless with bright and modern rooms that are both clean and comfortable. The commitment to hygiene is evident in the daily cleaning services, which include towel and toiletry changes. The pool area and shared amenities also reflect the hotel's dedication to cleanliness, ensuring a pleasant and hygienic environment throughout the property. Attention to detail is apparent with spotless rooms and fresh, clean bedding enhancing the overall experience. The modern structure of the hotel complements its impeccable cleanliness, creating a welcoming and well-kept atmosphere for visitors. Clean rooms and very well-maintained facilities underline the high standards upheld by Hotel San Marco, contributing significantly to guest satisfaction.

Staff

The staff at Hotel San Marco consistently receives high praise from its guests, creating a warm and welcoming atmosphere that makes visitors feel at home. From the moment of arrival, guests are met with a friendly reception, often described as warm and personable. The staff is known for being exceptionally courteous, professional and efficient, going above and beyond to ensure a comfortable stay. Guests appreciate the staff's willingness to provide helpful recommendations and tourist information, as well as their attention to detail and personalized touch.

Many reviews mention the staff's incredible friendliness and helpfulness, highlighting how nothing is too much trouble for them. The team is noted for being highly knowledgeable about the local area, offering useful advice on restaurants and activities. The reception team, in particular, stands out for their swift and accommodating service.

Guests often feel as though they are among friends, thanks to the staff's genuine kindness and the familial atmosphere they cultivate. This personable approach extends to every member of the team, from the reception desk to the hotel manager, contributing to a memorable experience. The positive impressions are further reinforced by the staff's professional demeanor combined with a personal touch that many guests find endearing.

Overall, the stellar service provided by the staff at Hotel San Marco is a significant highlight, making it a highly recommended city hotel. The exceptional hospitality, coupled with a clean and comfortable environment, ensures that guests have a remarkable and enjoyable stay.

Wi-Fi

The Wi-Fi at Hotel San Marco receives generally positive feedback from guests. Many reviews highlight the good coverage and reliable signal throughout the hotel with some guests specifically noting that the connection worked well in their rooms. There are mentions of excellent internet and great Wi-Fi, pointing to an overall satisfactory experience for most visitors. However, a few guests did experience some issues, such as having to log in again occasionally and encountering somewhat unstable or weak connections. Despite these occasional hiccups, the majority of the feedback suggests that Hotel San Marco provides a dependable Wi-Fi service for its guests.

Pool

The pool at Hotel San Marco has received a multitude of positive feedback from guests, highlighting its cleanliness and inviting atmosphere. Described as an oasis, especially during the peak summer period, the pool offers a refreshing retreat and is well-maintained with fresh and clean water. The surrounding area is equally well-kept, featuring comfortable sunbeds and a relaxing environment perfect for unwinding. Guests appreciated the clean poolside amenities, including available chairs and towels, adding to the overall pleasant experience.

Although the pool is noted to be on the smaller side, it still delivers a relaxing and enjoyable experience, ideal for cooling off after a long day. The serene garden setting accompanying the pool enhances the tranquil ambiance, making it a lovely spot to hang out. Some guests pointed out the limited availability of sunbeds and the somewhat restricted sunbathing area, which can lead to a bit of competition for shaded spots. Despite this, the pool area remains a well-maintained and delightful feature of the hotel, often highlighted as a significant bonus for those visiting during the hot Tuscan summers.

Overall, the pool at Hotel San Marco stands out as a beautifully maintained, clean and serene spot that significantly enhances the guest experience, providing a perfect place to relax and cool off.

Parking

Hotel San Marco offers a convenient parking experience that guests frequently praise. The abundance of free parking spaces directly in front and around the hotel eliminates the usual stress associated with finding a spot. There are ample, secure parking options, including an underground facility, ensuring safety and accessibility for guests. The parking arrangement is ideal for those looking to explore the nearby Lucca with many opting for the free bicycle rental provided by the hotel, allowing a quick, five-minute ride to the city center. Overall, parking at Hotel San Marco is straightforward, free of charge and highly accommodating, making it a hassle-free choice for travelers with vehicles.

Family

Hotel San Marco, situated on the outskirts of Lucca, is an ideal destination for families seeking a warm and welcoming atmosphere. With a variety of family rooms and facilities designed to ensure a comfortable stay, the hotel caters specifically to those traveling with children. The family-friendly ambiance of the hotel is further enhanced by a friendly and accommodating team, well-prepared to handle diverse requests, including those for four-legged family members.

Kids will particularly enjoy the hotel's pool, which has been a highlight for many young guests. Additionally, the affordable and uncomplicated bicycle rental service provides an excellent opportunity for family bonding through leisurely rides around the picturesque surroundings. The hotel's emphasis on creating memorable family experiences is evident through its array of family-friendly events and activities, ensuring fun for all ages.

With its excellent service, relaxing pool area and pet-friendly policy, Hotel San Marco succeeds in providing a hospitable environment that welcomes and caters to every member of the family.

3 Star

Hotel San Marco offers a modern and well-kept atmosphere, presenting great value for its three-star rating. Guests consistently commend it for exceeding typical expectations, often feeling more like a four-star experience. This charming small hotel is situated in a prime location, contributing to its positive reception. Visitors find it excellent within its price range, noting that it deserves higher recognition. Overall, Hotel San Marco stands out as a very good option among three-star hotels, offering consistent quality and value.

Business

Hotel San Marco presents itself as an ideal choice for business travelers, offering a host of amenities tailored to professionals. The venue consistently earns praise for being a very good destination for business trips, ensuring a business-friendly environment conducive to work. The hotel's location enhances its appeal, making it a prime spot for business engagements.

Guests highlight the hotel's value for money, remarking repeatedly on its affordability relative to the quality of services provided. Its business facilities are easily accessible, adding to its convenience factor for multi-day stays.

In summary, Hotel San Marco delivers everything one would expect from a good business hotel, making it a perfect choice for professional stays.

Outdoor Pool

The outdoor pool at Hotel San Marco receives high praise from guests for its cleanliness and overall pleasant atmosphere. Despite its smaller size, visitors find it more than adequate for a refreshing dip, particularly after a day of exploring. The pool area is described as neat, well-maintained and deeply refreshing, offering a peaceful retreat. Guests highlight the pool's cleanliness and the surrounding well-kept garden, making it an ideal spot to relax. The availability of chairs and a nice seating area further enhances the experience. The pool is particularly appreciated during the summer, providing a perfect, relaxing escape. With orderly pool service and amazing staff, the outdoor pool is considered a significant bonus to the hotel's amenities.

Dog Friendly

Hotel San Marco stands out as a notably dog-friendly accommodation, catering to pet owners with various specialized amenities and services. Pets can stay at the hotel with prior arrangement and guests will find it easy to enjoy nearby parks and walks with their furry companions. The hotel provides a welcoming environment for dogs of all sizes with specific mention of treats and bowls offered upon arrival. Additionally, there is a designated parking-friendly dog zone, though guests should be aware of a modest fee of 5 euros per day for their pets. Overall, the hospitality towards four-legged friends is evident, making it an excellent choice for those traveling with dogs.

Yes, Hotel San Marco has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel San Marco.

Yes, Hotel San Marco welcomes dogs.

No, parking facilities aren't available at Hotel San Marco.

No, Hotel San Marco doesn't have a gym.

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