Hotel De La Paix
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Sophisticated interior design, quality of service and cozy ambiance are provided by this 5-star hotel ideal for an unforgettable stay in Geneva.
Summary of reviewsHotel De La Paix in Paradiso, Lugano, earns high praise from guests for its numerous positive attributes, making it a popular choice for travelers. The hotel's prime location near Lake Lugano and its proximity to public transportation and the city center, along with essential amenities, provides guests with convenience and accessibility. Despite its central location, the hotel maintains a tranquil atmosphere, adding to its appeal as a peaceful retreat.
Guest reviews consistently highlight the excellent breakfast offerings, featuring a varied and delicious buffet that caters to diverse dietary needs, served in a lovely garden or on a pleasant outdoor terrace. Although some found the breakfast limited, the overall feedback remains highly favorable. Dinner at the hotel's Italian restaurant receives commendation for its quality and charming ambiance, though there's room for improvement in menu variety and pricing.
The rooms at Hotel De La Paix are spacious, clean and well-maintained with comfortable beds and beautiful views from balconies. While some furnishings might show signs of age, the overall charm and comfort of the rooms stand out. Cleanliness throughout the hotel receives widespread acclaim with the diligent housekeeping staff ensuring a spotless environment.
The exceptional service from the hotel staff is frequently praised with mentions of their friendliness, professionalism and attentiveness. Individual staff members are often commended for their exceptional service, contributing to the welcoming and accommodating atmosphere of the hotel.
Moreover, guests appreciate the reliable and efficient free Wi-Fi, the clean and well-maintained pool and the convenient parking options, including EV charging stations. The hotel is also recognized as family-friendly, offering spacious accommodations and a supportive environment for traveling families.
Overall, Hotel De La Paix excels in providing a memorable and comfortable stay, supported by its prime location, excellent amenities and outstanding staff service.
Categories
Guest reviews consistently highlight the excellent breakfast offerings, featuring a varied and delicious buffet that caters to diverse dietary needs, served in a lovely garden or on a pleasant outdoor terrace. Although some found the breakfast limited, the overall feedback remains highly favorable. Dinner at the hotel's Italian restaurant receives commendation for its quality and charming ambiance, though there's room for improvement in menu variety and pricing.
The rooms at Hotel De La Paix are spacious, clean and well-maintained with comfortable beds and beautiful views from balconies. While some furnishings might show signs of age, the overall charm and comfort of the rooms stand out. Cleanliness throughout the hotel receives widespread acclaim with the diligent housekeeping staff ensuring a spotless environment.
The exceptional service from the hotel staff is frequently praised with mentions of their friendliness, professionalism and attentiveness. Individual staff members are often commended for their exceptional service, contributing to the welcoming and accommodating atmosphere of the hotel.
Moreover, guests appreciate the reliable and efficient free Wi-Fi, the clean and well-maintained pool and the convenient parking options, including EV charging stations. The hotel is also recognized as family-friendly, offering spacious accommodations and a supportive environment for traveling families.
Overall, Hotel De La Paix excels in providing a memorable and comfortable stay, supported by its prime location, excellent amenities and outstanding staff service.
Hotel with EV Charging Stations
Luxury Hotel
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel De La Paix in Paradiso consistently receives praise for its prime location, making it a sought-after destination for visitors to Lugano. Nestled near the stunning Lake Lugano, the hotel offers guests the convenience of being just a short walk away from the lakefront and all its scenic beauty. The central position of the hotel allows easy access to the city center, which can be reached within 10 to 20 minutes on foot, providing access to numerous shops, restaurants and cultural attractions.
Guests appreciate the hotel's proximity to public transportation, including bus stops, train stations and the Paradiso boat dock, facilitating convenient travel around the area. Moreover, the funicular to Monte San Salvatore and the lake promenade are just a few minutes' walk away, enhancing the appeal for those keen on exploring local landmarks.
The strategic placement of the hotel also ensures that essential amenities such as grocery stores and parking facilities are readily accessible, making it ideal for both short and extended stays. In addition to the superb location, guests often highlight the friendly and welcoming staff, contributing to a pleasant and memorable experience.
Despite being central, the hotel maintains a tranquil atmosphere, providing a peaceful retreat amidst the bustling city. Overall, the location of Hotel De La Paix in Paradiso is noted for its beautiful surroundings, accessibility and convenience, solidifying its reputation as an excellent choice for travelers visiting Lugano.
At 'Hotel De La Paix,' the consensus among guests is that the breakfast offerings are exceptional. The breakfast buffet is often described as very good, delicious and varied with plenty of choices to satisfy diverse tastes and dietary needs, including options like gluten-free and lactose-free items. Many guests appreciated the generous and hearty servings, noting that the buffet is regularly replenished, ensuring freshness and abundance throughout the morning.
The breakfast can be enjoyed in a beautiful garden setting, adding a pleasant and relaxing atmosphere to start the day. The outdoor terrace is another highlight, offering a delightful spot for a morning meal. The staff received commendations for their quick service and cleanliness, contributing positively to the breakfast experience.
However, it should be noted that a few guests found the breakfast options limited and in need of improvement, especially in terms of variety and quality. Some reviews mentioned repetitive offerings and a lack of fresh items like orange juice and pastries. Despite these critiques, the overall impression of the breakfast at 'Hotel De La Paix' remains highly favorable with many guests rating it as wonderful and top-notch.
The dining experience at Hotel De La Paix garners a blend of positive and mixed feedback from guests. Many reviews highlight that the hotel boasts a very nice Italian restaurant with good food, often emphasizing the delicious pasta and excellent pizzas available next door at an affiliated dining venue. The atmosphere for dinner is praised, especially for the delightful outdoor dining on the patio complete with live music, which adds a touch of charm to the evening.
Several guests find the restaurant in the hotel highly recommended, noting its elegant ambiance and great food, making it a satisfying choice for most diners. The live music in the restaurant and the chance to enjoy meals by the pool further enhance the dining experience. Those who have dined there acknowledge the appealing gastronomy and enjoy the nice food and coffee served.
However, some reviews suggest that the restaurant does not consistently meet all diners' expectations. Comments indicate that while the Italian dishes are commendable, other aspects of the menu could offer more variety, particularly the cooked meat entrees. Additionally, the pricing, especially for wine, is noted as high and some diners found the food to be average and occasionally cold. The selection at dinner is described as limited with reports of a small menu and few choices available.
In summary, Hotel De La Paix offers a generally satisfying dining experience with some standout features, particularly the Italian cuisine and pleasant dining atmosphere. Yet, it's clear that there is room for improvement in menu variety and consistency to better meet the diverse preferences of its guests.
The Hotel De La Paix offers an exceptional experience with its well-equipped, spacious and clean rooms. Guests frequently highlight the comfortable and cozy atmosphere with perfectly arranged and beautifully decorated interiors. Many rooms come with balconies that provide stunning views of Lake Lugano, adding to the charm and allure of the stay.
Notably, the rooms are spacious with several guests appreciating the large size and ample natural light. Comfort is a key feature, as evidenced by the frequent mentions of extremely comfortable beds and well-functioning air conditioning. Although some aspects of the hotel, such as room furnishings, show signs of age, the cleanliness and maintenance remain top-notch.
The bathrooms, while mostly clean, are sometimes noted as small and requiring updates. Despite this, the well-soundproofed rooms ensure a quiet and peaceful environment. Guests have also taken note of the convenient and generous amenities offered, including free minibars and ample parking space. While a few guests mention the need for modernization, the overall impression is one of a charming, well-organized hotel that meets high standards of comfort and hospitality.
Hotel De La Paix offers a mixed experience when it comes to the comfort of their beds with many guests highlighting their satisfaction, while a few raised concerns. Overall, the majority of reviews commend the hotel's beds and bedding for being highly comfortable with terms like very comfortable, super comfortable and excellent beds frequently mentioned. Guests appreciated the quality bedding and spacious rooms, often citing their restful sleep and peaceful stays.
However, some reviews point out that the hotel's mattresses are on the firmer side with words like hard bed appearing several times. Despite this, it seems that many found these harder beds still provided a comfortable enough experience. There were a few mentions of older, worn-out mattresses and bedding that could use an upgrade. In addition to the beds, pillows received mixed feedback with some guests suggesting improvements or a need for more of them.
Notably, the hotel balances out these critiques with its clean, cozy rooms and the provision of king-size beds and different types of pillows, which contribute to an overall positive sleeping environment. In sum, while there is some room for improvement, guests generally enjoyed a comfortable stay at Hotel De La Paix with many experiencing restful nights on their beds.
Hotel De La Paix has received widespread acclaim for its exceptional cleanliness standards. Guests frequently highlighted the spotless condition of the rooms, which are described as clean, spacious and well-maintained. The housekeeping staff is noted for their diligent and thorough service, ensuring that rooms are kept in pristine condition daily. The bathrooms and public areas of the hotel also receive praise for their immaculate cleanliness.
The hotel’s overall cleanliness extends beyond the rooms with the establishment maintaining a tidy and well-organized environment throughout. The lobby and other shared spaces are consistently well-kept, contributing to a pleasant and inviting atmosphere. Several reviews emphasize that everything within the hotel is very clean and appears to be regularly maintained.
Despite the overwhelmingly positive feedback, some reviews did note occasional issues, such as a musty smell, dusty areas or cleanliness lapses around the pool area. These instances, however, seem to be rare and overshadowed by the predominantly positive experiences of guests regarding the hotel's hygiene.
In summary, Hotel De La Paix excels in providing a clean, comfortable and well-maintained environment, which is a recurring highlight in guest reviews. This commitment to cleanliness, combined with meticulous housekeeping, ensures a pleasant stay for visitors, notwithstanding isolated incidents that detract from an otherwise stellar reputation.
The guest reviews for 'Hotel De La Paix' highlight an exceptional level of service from the hotel staff. The staff is consistently described as friendly, polite and incredibly helpful. Many guests specifically mentioned the warm and welcoming atmosphere created by the team, from the reception to the service staff. Attentiveness and professionalism are recurring themes with the staff going above and beyond to ensure guests have a memorable stay. Individual staff members like Barbara and Marina received special mentions for their exceptional service and attentiveness.
Guests frequently noted the smiles and positive attitudes of the staff, reinforcing a friendly and accommodating environment throughout the hotel. The competence and courtesy exhibited by the team, along with their ability to speak multiple languages, were praised for making interactions smooth and pleasant. The reviews also pointed out how the staff’s attentive and courteous nature made a significant difference in their overall experience with many emphasizing the excellent hospitality and personalized service.
In summary, 'Hotel De La Paix' boasts a dedicated and amiable staff who are committed to providing top-notch service, making guests feel truly welcomed and well-cared for during their stay.
Hotel De La Paix offers a generally reliable and efficient Wi-Fi service with many guests praising its quality and speed. Visitors often highlighted the good and fast connection, which was particularly appreciated by those needing to work without disruption. The inclusion of free Wi-Fi was a notable perk for many. While the Wi-Fi worked well in most areas, some guests did experience weak signals and slower speeds in certain parts of the hotel, especially in their rooms. Despite these occasional issues, the overall consensus indicates that the hotel provides a satisfactory internet experience.
Hotel De La Paix's pool receives mixed but mostly positive reviews from guests. The pool is frequently described as clean, well-maintained and at an ideal temperature, making it a pleasant spot to relax, especially during hot weather. Many guests appreciate the beautiful, spacious pool area adorned with a garden, adding to the overall aesthetic appeal. The pool is not overcrowded, offering a comfortable and enjoyable experience with plenty of loungers available. For families, the pool is kid-friendly with proper safety measures in place and the staff are noted to be friendly and helpful.
Despite its many positive attributes, some guests mentioned that the pool is on the smaller side and can get busy at times. Others pointed out issues like the pool floor being slippery and occasional lapses in maintenance. There were also comments about the pool area being somewhat outdated and hygiene issues cropping up now and then.
Overall, the pool at Hotel De La Paix is generally well-liked and adds significant value to the guests' stay with its cleanliness, accessibility and the additional feature of being heated.
Hotel De La Paix stands out for its convenient and ample parking options, which have been consistently praised by guests. Many reviewers highlighted the availability of free parking, both outdoor and indoor, making it a stress-free experience for visitors arriving by car. There are plenty of parking spaces available with secure and private options ensuring safety and peace of mind for guests. The hotel's location is also advantageous, being centrally located and providing seamless access to parking directly on the premises. Some feedback indicated that parking space can occasionally be limited, but overall, guests found the parking facilities to be comfortable and satisfactory. The hotel even offers specific amenities like charging options for electric vehicles, adding to the convenience. Despite isolated reports of limited parking at times, the general consensus reveals that Hotel De La Paix excels in providing ample, free and convenient parking solutions for its guests.
Hotel De La Paix is well-equipped to cater to guests driving electric vehicles, offering an array of efficient EV charging stations. Among the amenities, visitors can take advantage of free EV charging, including a Tesla charger, ensuring their electric cars are fully charged without any additional cost. The convenient availability of EV parking and the presence of charging stations in the hotel's garage further enhance the ease of use for electric car drivers, making their stay more comfortable and hassle-free.
Hotel De La Paix stands out as an excellent choice for families traveling with children. The hotel is consistently praised for its family-oriented environment and services, making it a delightful destination for family stays and weekends. The spacious family rooms, some offering picturesque lake views or balconies, provide ample space for comfortable family living. Several reviews emphasize the well-prepared accommodations, including connected rooms and upgrades to suites, which host families with ease.
Families with children have particularly appreciated the warm and supportive staff, along with the hotel's child-friendly facilities. Among the highlights is the heated pool, where towels are thoughtfully provided for guests. The atmosphere is friendly and accommodating, evident from the special touches like fulfilling chocolate requests for children.
The hotel's setting is also ideal for family activities with long, scenic walks and various enjoyable spots in the area. Guests frequently mention having spent wonderful days together, whether with small children or adolescents. The family-friendly nature and the safe environment of Hotel De La Paix make it a highly recommended choice for great family vacations.
Hotel De La Paix, described in guest reviews, places itself comfortably within the realm of a four-star hotel, though opinions on certain aspects varied. The hotel's central and strategic location is a definite plus, making it convenient for travelers. Guests noted the friendly and accommodating staff which contributes positively to the overall experience. The hotel's amenities and comfort levels are generally seen as aligning with its four-star rating, offering a cozy and stylish environment that exudes a bourgeois luxury typical of such establishments.
However, not all guests felt the hotel consistently met four-star standards. Some critiqued it for an outdated and worn-out appearance, noting that it lacked the freshness and modernity expected at this rating level. There were comments about the moderate comfort of the bedding and general disappointment in the effort and maintenance put into the hotel. These mixed impressions point to a perceived discrepancy between its four-star label and the actual experience provided in some instances.
Still, positive feedback highlighted genuine Italian-style charm and well-maintained rooms and services. The reception service consistently stood out as reflective of a four-star experience. While opinions diverged, many guests felt that Hotel De La Paix deserves its four-star designation, thanks to its amenities, friendly staff and overall ambiance.
Hotel De La Paix stands out as an excellent choice for business travelers. It offers a professional environment with business services and friendly staff, ensuring a productive stay. The hotel is well-equipped with good meeting rooms and conference facilities, making it ideal for holding meetings and events. Business-friendly amenities, such as good Wi-Fi for working and computer access, further enhance its convenience. The overall facilities are optimal for a business trip, solidifying Hotel De La Paix's reputation as a business-friendly hotel.
Hotel De La Paix is noted for its accessibility, making it a favorable choice for guests with disabilities. The hotel offers good connectivity and is easily accessible both by car and public transport. It's particularly well-regarded by wheelchair users with accessible facilities and features tailored to ensure comfort and convenience. The location is also advantageous with a bus stop just a five-minute walk away. However, there are a few minor drawbacks, such as the small window and limited view in the wheelchair-accessible room. Overall, the hotel is well-suited for disabled guests and provides easy access for those with mobility issues.
The heated pool at Hotel De La Paix is a standout feature frequently praised by guests. Many highlight its availability, noting the pool creates a relaxing and unique experience. Described as warm and comfortable, the pool area adds a nice touch to the overall stay. Its consistent heating ensures a pleasant swim, contributing positively to guests' overall impressions of their visit.
The outdoor pool at Hotel De La Paix has received numerous positive comments from its guests. The pool area is frequently described as pretty, pleasant and a lovely space to swim and relax from the day's heat. The pool itself is noted to be beautiful, well-maintained, clean and refreshing. While some mentioned the pool is small, it is deemed sufficient for cooling off and it's appreciated for being comfortable and never too crowded. Guests have also highlighted the added convenience of hotel-provided sun loungers, towels and a heated pool, enhancing their experience. Overall, the poolside area is recognized as a great outdoor space that significantly adds to the hotel's charm.
Nestled in a classic building, Hotel De La Paix offers a beautiful blend of historical charm and modern comforts. The hotel is renowned for its old-world charm and vintage appeal, drawing guests who appreciate its classic architecture and nostalgic atmosphere. Described as a "charming" and "quaint" establishment, it stands out amidst the high-tech surroundings of Paradiso, providing a refreshing dive into history without feeling outdated. Guests often comment on the hotel's lush décor, which is meticulously maintained and its beautiful, historical design. The location of the building is exceptional, adding another layer to the delightful experience. Hotel De La Paix continues to enchant visitors with its preserved grandeur from the early 1900s, making it a happy and memorable historic place to stay.
Hotel De La Paix stands out as an ideal destination for honeymooners, offering a romantic and memorable experience. Guests repeatedly highlight the hotel's atmosphere, describing it as a great and very romantic honeymoon getaway. The hotel’s amenities and facilities are tailored to create an intimate setting, making it a perfect choice for couples. Specifically, the honeymoon suites receive high praise, indicating they are well-suited for newlyweds seeking a special retreat. Overall, Hotel De La Paix is frequently endorsed as an excellent venue for a honeymoon, combining both charm and romance effectively.
Hotel De La Paix in Lugano seamlessly blends upscale elegance with top-notch service, creating an unforgettable experience of luxury. Nestled in a beautiful and top-level location, the hotel embodies the essence of Swiss hospitality and refinement.
Guests have consistently praised the luxurious surroundings and well-appointed facilities, highlighting the meticulous upkeep and impeccable service. The heated pool offers a unique relaxation experience each day, adding to the overall ambiance of elegance and tranquility. The high standard of cleanliness and attention to detail in the rooms further accentuate the luxurious atmosphere.
The property's fine dining restaurant and bar provide a sophisticated culinary experience, while the multiple room service options ensure convenience and indulgence. Guests are often charmed by the hotel's stylish furnishings and the fiery, welcoming reception marked by friendly and respectful etiquettes.
Though the prices may be higher, many agree that the outstanding amenities and superior service justify the cost. The unique variety of room snacks and the caring, helpful behavior of the staff contribute to a remarkable and joyful stay. Ideal for a short stay in Lugano, Hotel De La Paix leaves a lasting impression with its blend of nostalgic charm and modern luxury comforts.
Hotel De La Paix exudes a truly romantic ambiance, making it an ideal destination for couples seeking a perfect romantic getaway. The hotel boasts beautifully manicured grounds and lakeview balconies, creating a romantic location for memorable evenings. Guests frequently highlight the pleasant and romantic balcony views of the lake, coupled with soft evening ambiance and live background music.
Dining at the hotel's elegantly designed restaurant offers an exceptional experience with candlelit dinners setting a romantic atmosphere. Many couples enjoy the romantic setting and room decor, adding to the charm of their stay. The hotel is known for being honeymoon-friendly, catering well to couples with its beautiful terrace settings and romantic surprises.
Perfect for walking, the hotel is surrounded by romantic locations, enhancing its appeal to those on romantic escapades. Overall, Hotel De La Paix provides an ideal and memorable experience for couples looking to enjoy a romantic stay with great ambiance and picturesque views.
Hotel De La Paix is highly praised for its dog-friendly policies and amenities. Guests appreciated the welcoming atmosphere for dogs, noting that the hotel is friendly to their pets and provides necessary amenities like mats and feeding bowls. Visitors mentioned that their dogs had enjoyable stays and felt well-accommodated. The hotel is recognized as being pet-friendly, allowing dogs to come along, although there are restrictions in the dining area where dogs are not permitted. Overall, Hotel De La Paix offers a comfortable and supportive environment for guests traveling with their dogs.
Location Show Map
Location
Guests appreciate the hotel's proximity to public transportation, including bus stops, train stations and the Paradiso boat dock, facilitating convenient travel around the area. Moreover, the funicular to Monte San Salvatore and the lake promenade are just a few minutes' walk away, enhancing the appeal for those keen on exploring local landmarks.
The strategic placement of the hotel also ensures that essential amenities such as grocery stores and parking facilities are readily accessible, making it ideal for both short and extended stays. In addition to the superb location, guests often highlight the friendly and welcoming staff, contributing to a pleasant and memorable experience.
Despite being central, the hotel maintains a tranquil atmosphere, providing a peaceful retreat amidst the bustling city. Overall, the location of Hotel De La Paix in Paradiso is noted for its beautiful surroundings, accessibility and convenience, solidifying its reputation as an excellent choice for travelers visiting Lugano.
Breakfast
The breakfast can be enjoyed in a beautiful garden setting, adding a pleasant and relaxing atmosphere to start the day. The outdoor terrace is another highlight, offering a delightful spot for a morning meal. The staff received commendations for their quick service and cleanliness, contributing positively to the breakfast experience.
However, it should be noted that a few guests found the breakfast options limited and in need of improvement, especially in terms of variety and quality. Some reviews mentioned repetitive offerings and a lack of fresh items like orange juice and pastries. Despite these critiques, the overall impression of the breakfast at 'Hotel De La Paix' remains highly favorable with many guests rating it as wonderful and top-notch.
Dinner
Several guests find the restaurant in the hotel highly recommended, noting its elegant ambiance and great food, making it a satisfying choice for most diners. The live music in the restaurant and the chance to enjoy meals by the pool further enhance the dining experience. Those who have dined there acknowledge the appealing gastronomy and enjoy the nice food and coffee served.
However, some reviews suggest that the restaurant does not consistently meet all diners' expectations. Comments indicate that while the Italian dishes are commendable, other aspects of the menu could offer more variety, particularly the cooked meat entrees. Additionally, the pricing, especially for wine, is noted as high and some diners found the food to be average and occasionally cold. The selection at dinner is described as limited with reports of a small menu and few choices available.
In summary, Hotel De La Paix offers a generally satisfying dining experience with some standout features, particularly the Italian cuisine and pleasant dining atmosphere. Yet, it's clear that there is room for improvement in menu variety and consistency to better meet the diverse preferences of its guests.
Rooms
Notably, the rooms are spacious with several guests appreciating the large size and ample natural light. Comfort is a key feature, as evidenced by the frequent mentions of extremely comfortable beds and well-functioning air conditioning. Although some aspects of the hotel, such as room furnishings, show signs of age, the cleanliness and maintenance remain top-notch.
The bathrooms, while mostly clean, are sometimes noted as small and requiring updates. Despite this, the well-soundproofed rooms ensure a quiet and peaceful environment. Guests have also taken note of the convenient and generous amenities offered, including free minibars and ample parking space. While a few guests mention the need for modernization, the overall impression is one of a charming, well-organized hotel that meets high standards of comfort and hospitality.
Beds
However, some reviews point out that the hotel's mattresses are on the firmer side with words like hard bed appearing several times. Despite this, it seems that many found these harder beds still provided a comfortable enough experience. There were a few mentions of older, worn-out mattresses and bedding that could use an upgrade. In addition to the beds, pillows received mixed feedback with some guests suggesting improvements or a need for more of them.
Notably, the hotel balances out these critiques with its clean, cozy rooms and the provision of king-size beds and different types of pillows, which contribute to an overall positive sleeping environment. In sum, while there is some room for improvement, guests generally enjoyed a comfortable stay at Hotel De La Paix with many experiencing restful nights on their beds.
Cleanliness
The hotel’s overall cleanliness extends beyond the rooms with the establishment maintaining a tidy and well-organized environment throughout. The lobby and other shared spaces are consistently well-kept, contributing to a pleasant and inviting atmosphere. Several reviews emphasize that everything within the hotel is very clean and appears to be regularly maintained.
Despite the overwhelmingly positive feedback, some reviews did note occasional issues, such as a musty smell, dusty areas or cleanliness lapses around the pool area. These instances, however, seem to be rare and overshadowed by the predominantly positive experiences of guests regarding the hotel's hygiene.
In summary, Hotel De La Paix excels in providing a clean, comfortable and well-maintained environment, which is a recurring highlight in guest reviews. This commitment to cleanliness, combined with meticulous housekeeping, ensures a pleasant stay for visitors, notwithstanding isolated incidents that detract from an otherwise stellar reputation.
Staff
Guests frequently noted the smiles and positive attitudes of the staff, reinforcing a friendly and accommodating environment throughout the hotel. The competence and courtesy exhibited by the team, along with their ability to speak multiple languages, were praised for making interactions smooth and pleasant. The reviews also pointed out how the staff’s attentive and courteous nature made a significant difference in their overall experience with many emphasizing the excellent hospitality and personalized service.
In summary, 'Hotel De La Paix' boasts a dedicated and amiable staff who are committed to providing top-notch service, making guests feel truly welcomed and well-cared for during their stay.
Wi-Fi
Pool
Despite its many positive attributes, some guests mentioned that the pool is on the smaller side and can get busy at times. Others pointed out issues like the pool floor being slippery and occasional lapses in maintenance. There were also comments about the pool area being somewhat outdated and hygiene issues cropping up now and then.
Overall, the pool at Hotel De La Paix is generally well-liked and adds significant value to the guests' stay with its cleanliness, accessibility and the additional feature of being heated.
Parking
EV charging stations
Family
Families with children have particularly appreciated the warm and supportive staff, along with the hotel's child-friendly facilities. Among the highlights is the heated pool, where towels are thoughtfully provided for guests. The atmosphere is friendly and accommodating, evident from the special touches like fulfilling chocolate requests for children.
The hotel's setting is also ideal for family activities with long, scenic walks and various enjoyable spots in the area. Guests frequently mention having spent wonderful days together, whether with small children or adolescents. The family-friendly nature and the safe environment of Hotel De La Paix make it a highly recommended choice for great family vacations.
4 Star
However, not all guests felt the hotel consistently met four-star standards. Some critiqued it for an outdated and worn-out appearance, noting that it lacked the freshness and modernity expected at this rating level. There were comments about the moderate comfort of the bedding and general disappointment in the effort and maintenance put into the hotel. These mixed impressions point to a perceived discrepancy between its four-star label and the actual experience provided in some instances.
Still, positive feedback highlighted genuine Italian-style charm and well-maintained rooms and services. The reception service consistently stood out as reflective of a four-star experience. While opinions diverged, many guests felt that Hotel De La Paix deserves its four-star designation, thanks to its amenities, friendly staff and overall ambiance.
Business
Accessible
Heated Pool
Outdoor Pool
Historic
Honeymoon
Luxury
Guests have consistently praised the luxurious surroundings and well-appointed facilities, highlighting the meticulous upkeep and impeccable service. The heated pool offers a unique relaxation experience each day, adding to the overall ambiance of elegance and tranquility. The high standard of cleanliness and attention to detail in the rooms further accentuate the luxurious atmosphere.
The property's fine dining restaurant and bar provide a sophisticated culinary experience, while the multiple room service options ensure convenience and indulgence. Guests are often charmed by the hotel's stylish furnishings and the fiery, welcoming reception marked by friendly and respectful etiquettes.
Though the prices may be higher, many agree that the outstanding amenities and superior service justify the cost. The unique variety of room snacks and the caring, helpful behavior of the staff contribute to a remarkable and joyful stay. Ideal for a short stay in Lugano, Hotel De La Paix leaves a lasting impression with its blend of nostalgic charm and modern luxury comforts.
Romantic
Dining at the hotel's elegantly designed restaurant offers an exceptional experience with candlelit dinners setting a romantic atmosphere. Many couples enjoy the romantic setting and room decor, adding to the charm of their stay. The hotel is known for being honeymoon-friendly, catering well to couples with its beautiful terrace settings and romantic surprises.
Perfect for walking, the hotel is surrounded by romantic locations, enhancing its appeal to those on romantic escapades. Overall, Hotel De La Paix provides an ideal and memorable experience for couples looking to enjoy a romantic stay with great ambiance and picturesque views.
Dog Friendly
Yes, Hotel De La Paix has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel De La Paix.
Yes, Hotel De La Paix welcomes dogs.
Yes, parking facilities are available at Hotel De La Paix.
No, Hotel De La Paix doesn't have a gym.
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