Best Western Plus Savoy Lulea

Lulea 65.58494600, 22.15805200 , Storgatan 59b (Show on Map)
8.2
Very Good


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Summary of reviewsBest Western Plus Savoy Luleå is a well-regarded hotel centrally located on the main street of Luleå, providing guests with excellent access to shops, restaurants and attractions. Its proximity to train and bus stations, combined with its peaceful ambiance, makes it an ideal base for both relaxation and urban exploration. Guests frequently commend the hotel for its stylish and clean rooms, friendly and helpful staff and the range of amenities such as a spa, pools, sauna and indoor parking.

The breakfast offerings are a standout feature, praised for their variety and quality, catering to diverse dietary needs including vegan and gluten-free options. Many guests find the breakfast environment peaceful and the staff friendly and respectful, despite a few minor drawbacks like the quality of coffee or occasional disorganization.

Dinner experiences at the hotel's restaurant, "Ego," and the various cuisine options receive positive feedback for their flavor and quality. The restaurant's cozy atmosphere and accommodating staff add to the dining pleasure, though some suggest extending the menu's creativity. Weekend DJ sessions in the dining area are a noted highlight.

Room reviews are generally positive with guests appreciating their spaciousness, cleanliness and modern decor. However, some feedback indicates that certain rooms show signs of wear and could benefit from refurbishment. Housekeeping occasionally faces criticism for overlooking details, yet the overall comfort and amenities within the rooms receive approval.

Cleanliness in public areas and rooms gets mixed reviews; while many guests find the hotel clean and well-maintained, others note issues like dirty carpets and neglected details that undermine the overall impression.

Staff interactions are consistently highlighted as a strong point with numerous mentions of helpful, friendly and accommodating service, particularly from receptionists. This positive ambiance significantly enhances the guest experience.

The free WiFi service elicits mixed responses with some guests enjoying strong connectivity while others report issues with signal stability and strength, especially on higher floors.

The hotel's spa is lauded for its relaxing ambiance, featuring amenities like saunas and whirlpools, though some areas need better maintenance. The gym also receives positive remarks for its state and the variety of equipment available.

Parking options draw appreciation for convenience, particularly the warm garage in colder months, but some guests find the spaces cramped. Advanced reservations for parking are recommended due to these constraints.

Electric vehicle charging facilities are available and functional, though some find the cost higher than expected.

Family-friendly features, including accommodating dietary needs and pet-friendly policies, make the hotel a favorable choice for those traveling with children and pets. The hotel’s commitment to creating a welcoming environment for all guests is evident.

Overall, Best Western Plus Savoy Luleå delivers a well-rounded, enjoyable experience characterized by its strategic location, excellent service and quality amenities, making it a recommended option for visitors to Luleå.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

Superior Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit offers 2 beds.

Deluxe King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit offers 1 bed.

Deluxe Suite This suite's standout feature is the sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as a quiet street view. The unit offers 1 bed.

Economy Twin Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as an inner courtyard view. The unit offers 2 beds.

Guest Reviews
8.2
Very Good
Location
Best Western Plus Savoy Luleå boasts an impressive central location that resonates deeply with its guests. Nestled in the heart of Luleå, this hotel is perfectly situated on the main street, making it an ideal base for exploring the city's array of shops, restaurants and attractions. Visitors frequently commend its proximity to the train and bus stations, which offers convenient access for travelers. The hotel's strategic placement within the pedestrian zone means guests are within walking distance of everything they might need, whether it's shopping, dining or simply taking in the sights.

The hotel not only provides outstanding access to the city's amenities but also maintains a peaceful atmosphere despite its central setting. This balance of tranquility and convenience is highly valued by guests looking to relax after a day of urban exploration. Additionally, the friendly and helpful staff, complemented by clean and stylish rooms, enhance the overall guest experience.

The amenities offered, such as a spa, pools, sauna and indoor parking, add to the hotel’s appeal. The generous breakfast selection receives praise for its quality, making mornings at the hotel a delightful experience. The combination of location, comfort and service makes Best Western Plus Savoy Luleå an excellent choice for anyone visiting the city.

Breakfast
Best Western Plus Savoy Luleå receives consistently high praise for its breakfast offerings. Many guests describe the breakfast as excellent, delicious and varied, often highlighting the extensive and high-quality selection at the buffet. There is something for everyone with options that cater to vegan and gluten-free diets, as well as locally sourced products that add a special touch.

The breakfast environment is generally appreciated for its peaceful atmosphere, although a few guests found it a bit disorganized or dark. Friendly and respectful staff further enhance the dining experience and the option for early breakfast is noted as a convenient feature. Despite the overwhelmingly positive feedback, some guests mentioned minor drawbacks such as the quality of coffee, missing fried eggs or occasionally stale bread.

Overall, the breakfast experience at Best Western Plus Savoy Luleå is a standout feature, contributing to a memorable stay for many guests who enjoy the varied and tasty options available each morning.

Dinner
The dining experience at the Best Western Plus Savoy Lulea generally receives positive feedback from guests. The hotel restaurant, often praised for its excellent and varied menu, serves a range of delicious dishes, including Italian cuisine and tasty pizzas. Diners commend the flavorful daily special steak and the delightful Christmas buffet. For those seeking a casual meal, the lobby offers convenient light meal options and the hot tubs provide a pleasant plus to the overall experience.

Breakfast at this hotel is consistently highlighted as a high point with multiple mentions of its versatility and affordability. It caters well to vegan preferences and provides a lovely start to the day, though some guests wished for a bit more variety. Despite the occasional critique on limited breakfast options, the delicious food and cozy restaurant atmosphere leave a strong impression.

Dinner at the hotel's restaurant, referred to as "Ego," impresses with tasty and well-prepared meals and guests particularly enjoy the DJ sessions on Fridays. The restaurant staff is praised for their friendly demeanor and the establishment offers a high-quality dining experience that matches its 4-star rating. However, the menu could benefit from extending its creativity and providing more diverse options, as noted by some reviewers.

Guests occasionally faced challenges with service, particularly on Sundays and during high occupancy times when reservations are necessary. Despite these minor hiccups, the overall consensus remains that Best Western Plus Savoy Lulea offers great food, a cozy dining environment and excellent value for money, making it a wonderful choice for travelers looking to enjoy quality meals in Lulea.

Rooms
Best Western Plus Savoy Lulea boasts a mix of spacious, clean and well-furnished rooms that many guests found comfortable and cozy. Rooms, particularly suites, feature large bathrooms, good storage and nice decor. Positive reviews highlight the cleanliness, good amenities and convenient location, providing a very pleasant atmosphere for guests.

However, several reviews indicate that many rooms are starting to show signs of wear and require refurbishment with mentions of outdated furniture, worn-out decor, dusty conditions and issues with cleanliness. Some guests noted specific problems such as torn wallpaper, thin curtains and insufficient maintenance.

The hotel offers a comfortable stay with friendly and service-minded staff, although improvements in daily room service and cleaning efforts are suggested. Guests appreciated the cozy ambiance, particularly the lobby and spa areas and enjoyed the diverse and well-serviced breakfast options. While parking and room temperature controls were points of concern, overall, the hotel provides a decent and comfortable stay for its visitors.

Beds
Best Western Plus Savoy Lulea has garnered mixed reviews regarding their beds with a significant tilt towards comfort in many accounts. A frequent positive remark highlights the comfort of the beds with guests expressing satisfaction about the hotel's comfortable beds and clean, cozy bedding. Many guests found the beds to be good and even super good, contributing to a pleasant stay. Rooms have been described as spacious, properly clean and well-decorated, which enhances the overall comfort.

However, there are several notable concerns. A recurring issue is the hardness of the beds and pillows with some guests mentioning that the mattresses and pillows were rock hard, leading to uncomfortable sleeping experiences. Specific complaints include descriptions of stiff and hard mattresses, thin and flat pillows and creaky or worn-out beds, which detract from the quality of sleep. A few reviews also highlighted the lack of extra pillows and blankets, which added to their discomfort. Additionally, the beds could benefit from better maintenance as some guests had to deal with mattresses that kept sliding out of the frames.

Despite these issues, the overall atmosphere of the hotel and its other amenities still provide a relatively positive experience, making it a place potential guests might consider revisiting. For an improved stay, guests may want to request extra bedding or check into room options that better meet their comfort needs.

Cleanliness
The cleanliness of Best Western Plus Savoy Lulea receives mixed reviews from guests with notable instances of both praise and criticism. On the positive side, many guests found their rooms to be clean, fresh and cozy, frequently mentioning sparkling clean toilets, neat and tidy accommodations and well-maintained public areas. The cleanliness of the rooms was often highlighted as acceptable or even high-standing with some guests describing the hotel experience as very pleasant and marked by a high level of hygiene.

However, there's also a significant amount of criticism regarding the cleanliness standards at the hotel. Common issues reported include dirty carpets, stained upholstery, neglected details such as dirty glasses and unclean fabric furniture. Specific mentions of dustiness, insufficient room cleaning and overlooked maintenance tasks like broken lamps were frequent. Several guests reported finding residual stains and even food remnants under beds or in fridges, highlighting lapses in thorough cleaning practices.

Overall, while many enjoyed a clean and peaceful stay, a considerable number of guests felt that the hotel's cleanliness could benefit from stricter housekeeping routines and better attention to detail.

Staff
The overall sentiment from guests about the staff at Best Western Plus Savoy Lulea is overwhelmingly positive. Consistently, guests find the staff to be friendly, helpful and welcoming. Words like friendly, helpful, accommodating and service-minded frequently appear, highlighting the warm and supportive atmosphere created by the hotel team. Many reviews specifically commend the reception staff for their kindness and efficiency with mentions of standout employees like Theresia and Elias. Guests often note how staff members were quick to assist, cheerful and always available, which contributed significantly to a pleasant stay.

Guests also appreciated the cleanliness of the hotel and the quality of the breakfast, often mentioned alongside the positive interactions with the staff. The hotel is described as having a friendly environment with a professional and courteous service standard maintained by everyone from the room service to the front desk. A few reviews did mention minor waits at check-in and occasional lapses in promptness, but these were overshadowed by the overall positive feedback.

The positive impact of the staff was evident throughout the reviews, making the stay at Best Western Plus Savoy Lulea a comfortable and enjoyable experience for many visitors.

Wi-Fi
Guests of the Best Western Plus Savoy Lulea have varying experiences with the hotel's wifi. Some guests appreciated the availability of free Wi-Fi and found it to be fast and good in certain areas. However, numerous reviews indicate inconsistent performance, especially in the guest rooms. Problems included weak and unstable signals, especially on the fourth floor, frequent disconnections and non-functional wifi. Overall, while some guests enjoyed a smooth internet experience, others faced significant issues, suggesting room for improvement in the hotel's wifi service.

Spa
The spa at Best Western Plus Savoy Lulea is frequently praised for its cozy and inviting ambiance. Guests have enjoyed the relaxing atmosphere, highlighting the availability of amenities such as the sauna and multiple whirlpools, which are included in the price. The spa has been described as delightful and peaceful, making it a pleasant addition to the hotel experience. Despite its small size, it meets the needs of visitors seeking relaxation, providing a well-maintained space that many found affordable and luxurious.

However, some aspects could use improvement, particularly the maintenance of the jacuzzi jets and sauna benches, which were occasionally reported as broken or not working. There were also mentions of the spa area feeling a bit run down with some cleanliness issues and the hot tub area not living up to expectations. When fully operational, the spa facilities were considered good and the inclusion of heated floors and a clean environment were appreciated.

Overall, while there were a few issues that could be addressed to enhance the experience, the cozy and complimentary spa offerings at Best Western Plus Savoy Lulea have left many guests satisfied and relaxed.

Gym
The gym at Best Western Plus Savoy Lulea generally receives positive remarks from guests with many appreciating its well-maintained state and overall good facilities. It features fitness equipment that caters to a variety of workout routines and the presence of a sauna and jacuzzi adds an extra layer of relaxation for those looking to unwind after their exercise. Although a few guests noted that the gym could benefit from a bit more equipment, most found it sufficiently equipped for a satisfying workout. Additionally, the complimentary access to the gym, sauna and hot tub is frequently highlighted as a valuable amenity. Overall, guests are pleased with the gym facilities, complementing the quality and convenience they offer during their stay.

Parking
Visitors to the Best Western Plus Savoy Lulea praise its convenient parking options, particularly highlighting the availability of a warm and easily accessible garage situated underneath the hotel. This is especially appreciated during the colder months. Moreover, guests find the street parking to be a beneficial alternative, as it offers plenty of free spots after 6 PM and is generally affordable with the assistance of the EasyPark app. Despite these positives, many reviews note the limited and cramped nature of the garage spaces, which can be a challenge for larger vehicles. Some guests suggest that upgrading to a public parking garage could improve the overall situation. Advanced reservations for parking are recommended and while the garage is sufficient and highly available, there are criticisms about its signage and space tightness. Overall, while the parking facilities receive mixed feedback, the strategic location and warmth of the garage are viewed favorably by guests.

EV charging stations
Best Western Plus Savoy Lulea offers several options for guests with electric vehicles. The hotel provides charging stations, both for cars and electric bicycles, ensuring convenience for eco-conscious travelers. The garage facility includes an effective electric car charger, making it an attractive choice for guests with electric vehicles. While some reviews note that the car charging can be expensive, the availability and functionality of the electric vehicle charging stations are generally viewed positively. Guests appreciate the ability to park and charge their vehicles on-site, adding to the overall convenience and appeal of their stay.

Family
Best Western Plus Savoy Lulea is a commendable choice for families traveling with children. Guests appreciate the child-friendly atmosphere and the neat, comfortable rooms well-suited for families, including those of four. Travelers note the hotel’s attention to dietary needs, offering a wide selection of gluten-free options for children with specific dietary requirements.

The hotel also stands out for being dog-friendly with designated breakfast areas and spacious sections for pets, ensuring a pleasant stay for both children and pets alike. While some guests found the rooms a bit small for families, the hotel remains an affordable and family-friendly option. Despite minor issues such as food ordering delays due to staff shortages, the overall quality and reasonable pricing make it a favorable destination for families visiting with children and dogs.

4 Star
The Best Western Plus Savoy Lulea receives mixed feedback regarding its four-star rating. Some guests describe it as a good or great four-star hotel with a nice atmosphere. The restaurant is noted for having several good themes, adding to the positive dining experience. However, there are multiple comments critiquing the hotel for not meeting the expected standards of a four-star establishment. Key issues highlighted include room comfort and cleanliness with some reviews pointing out poor cleaning practices and the use of cheap materials. The overall impression suggests that while the hotel has its strengths, particularly in specific aspects of service and atmosphere, it falls short in consistently delivering the quality expected of a four-star rating.

Business
Best Western Plus Savoy Lulea stands out as a solid choice for business travelers. The hotel’s business facilities meet expectations and make it a convenient stay for those on work trips. Guests appreciated the rooms, noting that they cater well to business needs with amenities like safe boxes for laptops and comfortable workspaces, making this a great business-friendly hotel.

The location is particularly convenient, nestled in the pedestrian zone and only a short three-minute walk to the train and bus terminals, which adds ease for travel plans. Additionally, booking flexibility is noted with easy cancellation and rescheduling processes.

For conducting meetings, the hotel provides comfortable spaces. The catering facilities garnered positive feedback, though the dining area can get busy. While industrial parking services are efficient, public parking options are somewhat limited. Despite a minor inconsistency in service, overall, Best Western Plus Savoy Lulea satisfies business travelers' expectations, making it a reliable choice for a work-focused stay.

Accessible
Best Western Plus Savoy Lulea offers a generally accessible environment for guests with disabilities with several common areas readily available for those requiring accessibility. Despite the property being well-maintained and providing easy access, there are some notable limitations. Specific rooms, including suites, are described as almost accessible but do not fully meet the classification of disabled accessible. Some guests noted that certain rooms and suites were not adequately adapted for those with disabilities. Additionally, there were minor issues with cleanliness and room availability upon arrival. Overall, while the hotel ensures accessibility to common areas and is well-kept, improvements are needed in room adaptations and housekeeping procedures to better serve guests with disabilities.

Luxury
Best Western Plus Savoy Lulea offers an experience marked by elegance and luxury. Guests have enjoyed a luxurious breakfast and found the overall stay to be of high luxury standards. The hotel's spa is frequently highlighted for its welcoming and opulent atmosphere, contributing to the feeling of pure luxury. Accommodations are described as luxuriously clean gems, providing incredible comfort. The hotel’s furnishings and general ambiance exude an elegant and sophisticated feel, making it a top choice for travelers seeking an upscale experience. Staff are consistently praised for their friendliness and helpfulness, enhancing the superb service. This hotel promises an amazing stay with good value, making it the go-to address for a luxurious retreat.

Dog Friendly
Best Western Plus Savoy Lulea is a very dog-friendly hotel, making it an excellent choice for guests traveling with their furry companions. The hotel offers specific dog rooms and ensures pets are allowed and welcomed. Guests appreciate the spacious areas designated for dogs, although some have noted that dog areas are somewhat limited. Despite this, the hotel is situated near a park, providing a nice place to enjoy dog walking and dog parenting.

The hotel's dog-friendly policies include providing food bowls, making it easy and comfortable for pets during their stay. The overall environment is very accommodating for dogs and many guests have remarked how their dogs loved the experience, further highlighted by the availability of dog treats. Overall, the positive feedback underscores that Best Western Plus Savoy Lulea is a good option for anyone looking to travel with their pets.


No, Best Western Plus Savoy Lulea doesn't have any pool.

Yes, a spa is available at Best Western Plus Savoy Lulea.

Yes, Best Western Plus Savoy Lulea welcomes dogs.

Yes, parking facilities are available at Best Western Plus Savoy Lulea.

Yes, Best Western Plus Savoy Lulea has a gym.

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