Coque Hotel
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Summary of reviewsD'Coque Hotel, located in the Kirchberg district of Luxembourg, is highly praised for its strategic and convenient location. Positioned next to a tram stop that offers free and frequent rides to the city center in just 10 to 15 minutes, the hotel is ideal for both business and leisure travelers. It provides easy access to Luxembourg's main attractions and essential amenities, such as nearby institutions and the Luxexpo exhibition center. Despite its close proximity to bustling areas, the hotel's tranquil environment and modern architectural surroundings ensure a peaceful stay.
The breakfast experience, while mixed, is generally seen as satisfactory. Guests appreciate the variety and quality, particularly enjoying the fresh bread, pastries and good coffee. The inclusion of breakfast in the room price and the hotel's excellent sports facilities enhance the overall experience, despite some criticisms regarding the breakfast selection and replenishment.
Dining at La Coquille, the hotel’s in-house restaurant, receives favorable reviews for its delicious and affordable meals, along with a pleasant atmosphere and friendly service. However, some guests note a lack of variety and limited evening dining options, highlighting the need for better late-night amenities.
Rooms at d'Coque Hotel are consistently praised for their spaciousness, modernity and cleanliness. Guests appreciate the ample natural light, modern bathrooms and comfortable furnishings. Although some rooms, particularly those in the basement, may suffer from inadequate ventilation and lack of air-conditioning, the overall sentiment is positive.
Cleanliness throughout the hotel is a strong point with both rooms and common areas being well-maintained and spotless. Diligent housekeeping contributes to a pleasant and inviting atmosphere.
The staff at d'Coque Hotel generally receive high marks for their friendliness, helpfulness and multilingual capabilities, ensuring a smooth and enjoyable guest experience. A few negative interactions are noted, but these are outweighed by the overwhelmingly positive feedback.
WiFi at the hotel is a mixed experience with some guests finding it strong and reliable, while others face connectivity issues, especially in the rooms. Guests should be prepared for potential challenges with internet access.
The spa and wellness facilities at d'Coque Hotel are a significant highlight. The extensive and well-regarded spa, including various saunas, hamam and massage services, offers a luxurious retreat. The swimming pool, particularly the Olympic-sized facility, is highly acclaimed for its cleanliness and convenience. While access to some spa facilities incurs an additional fee, guests often find the cost reasonable.
The gym and sports facilities cater well to fitness enthusiasts with impressive equipment and extended hours. The large, diverse sports center provides ample opportunities for maintaining fitness routines while traveling.
Swimming facilities at the hotel are exceptional with the Olympic-sized pool being a standout feature. Guests appreciate the ample space, cleanliness and professional quality of the pool, making it a top choice for both recreational and serious swimmers.
Parking at d'Coque Hotel is mostly positive with ample, secure spaces available. While there is a parking fee, most guests find it reasonable. The spacious and secure parking facilities add to the convenience for travelers with vehicles.
Overall, d'Coque Hotel offers a well-rounded experience with its prime location, clean and modern rooms, excellent wellness amenities and friendly staff, making it a standout option for visitors to Luxembourg.
Categories
The breakfast experience, while mixed, is generally seen as satisfactory. Guests appreciate the variety and quality, particularly enjoying the fresh bread, pastries and good coffee. The inclusion of breakfast in the room price and the hotel's excellent sports facilities enhance the overall experience, despite some criticisms regarding the breakfast selection and replenishment.
Dining at La Coquille, the hotel’s in-house restaurant, receives favorable reviews for its delicious and affordable meals, along with a pleasant atmosphere and friendly service. However, some guests note a lack of variety and limited evening dining options, highlighting the need for better late-night amenities.
Rooms at d'Coque Hotel are consistently praised for their spaciousness, modernity and cleanliness. Guests appreciate the ample natural light, modern bathrooms and comfortable furnishings. Although some rooms, particularly those in the basement, may suffer from inadequate ventilation and lack of air-conditioning, the overall sentiment is positive.
Cleanliness throughout the hotel is a strong point with both rooms and common areas being well-maintained and spotless. Diligent housekeeping contributes to a pleasant and inviting atmosphere.
The staff at d'Coque Hotel generally receive high marks for their friendliness, helpfulness and multilingual capabilities, ensuring a smooth and enjoyable guest experience. A few negative interactions are noted, but these are outweighed by the overwhelmingly positive feedback.
WiFi at the hotel is a mixed experience with some guests finding it strong and reliable, while others face connectivity issues, especially in the rooms. Guests should be prepared for potential challenges with internet access.
The spa and wellness facilities at d'Coque Hotel are a significant highlight. The extensive and well-regarded spa, including various saunas, hamam and massage services, offers a luxurious retreat. The swimming pool, particularly the Olympic-sized facility, is highly acclaimed for its cleanliness and convenience. While access to some spa facilities incurs an additional fee, guests often find the cost reasonable.
The gym and sports facilities cater well to fitness enthusiasts with impressive equipment and extended hours. The large, diverse sports center provides ample opportunities for maintaining fitness routines while traveling.
Swimming facilities at the hotel are exceptional with the Olympic-sized pool being a standout feature. Guests appreciate the ample space, cleanliness and professional quality of the pool, making it a top choice for both recreational and serious swimmers.
Parking at d'Coque Hotel is mostly positive with ample, secure spaces available. While there is a parking fee, most guests find it reasonable. The spacious and secure parking facilities add to the convenience for travelers with vehicles.
Overall, d'Coque Hotel offers a well-rounded experience with its prime location, clean and modern rooms, excellent wellness amenities and friendly staff, making it a standout option for visitors to Luxembourg.
Hotel with Spa
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Guest Reviews
D'Coque Hotel is an excellent choice for travelers who value convenience and accessibility in Luxembourg. Located in the Kirchberg district, the hotel stands out for its strategic position next to a tram stop, which offers free and frequent rides to the city center in approximately 10 to 15 minutes. This makes the hotel particularly appealing to guests visiting for business, especially those with meetings in the European district or at nearby institutions such as the European Parliament and Philharmonie.
The location is repeatedly lauded for its tranquility despite being close to essential amenities and attractions. Guests have easy access to Luxembourg's main attractions thanks to the comprehensive public transport system, which includes nearby bus stops and direct links to the airport. Those visiting for leisure or work at the Luxexpo exhibition center also find the hotel's position favorable.
D'Coque Hotel is part of a large sports complex, offering guests additional perks like swimming and spa facilities, which enhance its appeal for sports enthusiasts or those seeking relaxation. The presence of these amenities, along with favorable reviews about the spacious, quiet rooms and cleanliness, further adds to the hotel’s attraction.
Parking facilities are considered adequate and the hotel's location within a neighborhood of modern architecture and parks contributes to a pleasant stay. Several reviewers note how the peaceful environment doesn't compromise easy access to bustling Luxembourg City through the efficient tram services.
In summary, the hotel's prime location, excellent transport links and proximity to both business facilities and leisure activities make d'Coque Hotel a standout option for visitors to Luxembourg. With a tranquil setting and modern conveniences right at the doorstep, it caters well to the needs of both business and leisure travelers.
The breakfast experience at d'Coque Hotel received a mix of opinions from guests. Many praised it for being delicious, hearty and varied, often highlighting its good quality and ample choice. Fresh bread, croissants and a range of pastries were particularly well-received, alongside fresh fruit and good coffee. The breakfast buffet was also noted for being diverse and extensive.
However, some guests found the breakfast to be basic and repetitive, noting that the selection could be limited and not always replenished promptly. Specific criticisms included the scrambled eggs being too salty and the lack of options for vegan and vegetarian guests. Additionally, the unique location of the breakfast area, sometimes described as a sports canteen, did not appeal to everyone.
Despite these varied experiences, the inclusion of breakfast in the room price was appreciated and the combination of a good breakfast with the access to the hotel's impressive sports facilities was seen as a positive aspect. Overall, while there were some shortcomings, many guests enjoyed the breakfast at d'Coque Hotel, making it a generally satisfying start to their day.
Dining at d'Coque Hotel offers an overall favorable experience according to guest reviews. La Coquille, the in-house restaurant, is frequently highlighted as top-notch, providing a tasty and affordable dining option with a beautiful view. Guests commend the restaurant for delivering a pleasant culinary experience for both dinner and lunch, suggesting a good quality of cuisine at optimal price points.
Though there are some mentions of limited variety and a lack of vegan or vegetable options, the positive remarks generally outweigh the negatives. The friendly service has been appreciated, adding to the enjoyable dining atmosphere. However, the closure of the restaurant and lack of dining options after early evening has been a point of disappointment for several guests, as has the absence of a hotel bar and lounge area for a relaxing drink or read.
For convenience, guests noted that there are several restaurants nearby, including those just a short walk away and easily reachable by tram. While the breakfast offerings seemed less impressive to some with descriptions ranging from modest to meager, they were overall deemed pleasant and satisfactory.
In summary, d'Coque Hotel is praised for its delicious in-house dining options and generally good service, although it has room for improvement in terms of variety, late-night options and additional amenities for evening relaxation.
The rooms at d'Coque Hotel have earned high praise for their spaciousness, modernity and cleanliness. Guests often highlight the large, airy rooms with high ceilings and big windows, ensuring plenty of natural light. Many reviews note that the rooms are well-furnished, equipped with essential amenities and immaculate, making them comfortable for short stays or longer visits. The bathrooms also receive positive feedback for being spacious and modern.
Despite their functionality and comfort, some guests mention that certain rooms, particularly those in the basement, can be a bit too warm and lack adequate ventilation or air-conditioning. This placement also means that opening windows might be challenging. Additionally, the separation of rooms from the reception area is noted by some as slightly inconvenient.
Overall, the spacious, clean and well-equipped rooms, combined with modern facilities, contribute to a pleasant and comfortable stay at d'Coque Hotel.
The beds at d'Coque Hotel elicit mixed reactions from guests. On the positive side, numerous reviews highlight that the beds are comfortable, cozy and conducive to a restful night's sleep. Descriptions such as "comfy beds," "comfortable bed," and "beds were very comfortable" are frequently mentioned. Some guests appreciated the softness of the mattresses, which contributed to an overall pleasant sleeping experience. The hotel rooms are noted for being spacious and quiet, further enhancing the comfort level for many visitors.
However, a significant number of reviews point out that the mattresses may be too soft for some guests' liking. Terms like "mattresses very soft," "mattress too soft," and "beds too soft" are often reported with some guests experiencing back pain after a few nights. For these guests, the softness of the mattresses and pillows detracted from the overall comfort, resulting in less satisfactory stays. Issues such as worn-out mattresses, low-quality pillows and beds sinking in the middle are mentioned as areas needing improvement.
While many find the beds at d'Coque Hotel to be a highlight, providing comfort and good rest, others suggest that more firmness and better-quality bedding could enhance the overall sleeping experience.
The d'Coque Hotel consistently receives praise for its exceptional cleanliness. Guests frequently highlight the well-maintained state of the hotel, noting that both rooms and common areas are spotless. The establishment boasts modern, tidy rooms that are often described as spacious and comfortable. Many reviews mention the diligent housekeeping with rooms being cleaned daily and to a very high standard. Despite a few isolated incidents of cleanliness issues, such as unclean floors and bathrooms, the overwhelming sentiment reflects a clean and well-maintained experience. Both the bathrooms and overall facilities are commended for their cleanliness, contributing to a pleasant and inviting atmosphere for guests.
The staff at 'd'Coque Hotel' has received a mix of feedback from guests with the majority highlighting positive interactions. Numerous reviews commend the staff for being extremely friendly, helpful and accommodating. Guests frequently found receptionists to be particularly courteous, attentive and capable of speaking multiple languages, enhancing the overall guest experience.
Several guests specifically mentioned the warm and welcoming nature of the staff, who were described as polite, kind and professional. Many reviews emphasized that the staff provided clear and efficient service, making check-in and other processes smooth and enjoyable. The breakfast service also received praise with staff arranging takeout breakfasts and providing excellent service.
However, there were a few comments noting less favorable interactions. Some guests described certain staff members as grumpy, nonchalant or indifferent. There were instances where the welcome at reception felt impersonal or administrative. A few reviews highlighted issues with language barriers and unavailability of assistance after late hours.
Overall, despite a few negative remarks, the general sentiment toward 'd'Coque Hotel' staff leans positive with many guests appreciating their friendly and helpful demeanor throughout their stay.
The WiFi situation at d'Coque Hotel has been a mixed bag, drawing both praise and criticism from guests. On the positive side, some guests found the WiFi to be strong, quick and effectively covering the entire building, making it sufficient for basic needs. Others appreciated the availability of free WiFi throughout their stay and reported a good wifi signal in some areas of the hotel.
However, there were numerous complaints about the WiFi as well. Many guests struggled with either a complete lack of WiFi or very weak and unstable connections. Several described the WiFi as very poor, citing issues like no network in the rooms, insecure connections and frequent disconnections. The internet coverage didn't reach some parts of the hotel effectively, leading to a frustrating experience for those requiring reliable internet access. Additionally, some reviews mentioned that both the WiFi and phone signals were practically nonexistent in the rooms.
In summary, while d'Coque Hotel provides free wifi throughout the building, the quality and reliability of the connection are inconsistent and guests should be prepared for potential connectivity challenges, particularly in their rooms.
D'Coque Hotel boasts an extensive and well-regarded wellness area that garners high praise from guests. The spa includes a variety of saunas at different temperatures, hamam and massage services, making it a luxurious retreat. Positive remarks highlight the superb facility with guests valuing the diversified and high-quality spa amenities. The pool and spa areas are noted for being welcoming and well-maintained, adding to the overall relaxation experience.
Although access to the spa incurs an additional fee, many guests find the cost reasonable and worth the extra charge. The convenience of discounted rates and special offers enhances the appeal. Complimentary access is available for the swimming pool, though some facilities might be restricted due to external factors such as health regulations.
Fitness enthusiasts will appreciate the various options available, combining spa and fitness amenities for a holistic wellness experience. However, it's essential to be aware that the spa and other wellness services can sometimes be closed or not included in the room price, which might require planning accordingly. Despite these occasional restrictions, the overall sentiment remains positive with the spa area being regarded as a significant highlight of the hotel stay.
D'Coque Hotel offers its guests an array of impressive sports facilities, making it particularly appealing for fitness enthusiasts. The hotel is part of a high sports training center, providing great gym equipment and accessible workout areas. The gym, although sometimes described as basic and occasionally busy, is generally well suited for workouts. Guests appreciate the flexibility offered as the gym remains open for extended hours. Despite an additional fee for fitness use, the overall experience is enhanced by the availability of a fantastic swimming pool, described as diverse, clean and equipped with Olympic diving boards. The range of sports and leisure options extends beyond the gym with a large sports center hosting various activities, pools with beautiful views and a spa. While the gym could be larger and better equipped, the hotel's extensive sports facilities, including indoor options and hi-tech equipment, make it a noteworthy destination for those looking to maintain their fitness routines while traveling.
d'Coque Hotel boasts exceptional swimming facilities that have garnered positive acclaim from guests. The highlight is undoubtedly the Olympic-sized swimming pool, which guests can access at no additional charge as part of their stay. This large, well-maintained pool is just 50 meters from the hotel, making it highly convenient.
The inclusion of pool access in the hotel package is frequently mentioned as a significant advantage with many visitors specifically choosing the hotel for this feature. Guests praise the ample space and cleanliness of the pool facilities, noting the Olympic swimming pool's professional quality. Various pool facilities cater to all types of swimmers, from recreational to serious athletes, including diving boards and well-maintained lanes.
Visitors appreciate the seamless access to these top-notch aquatic amenities with clean, well-maintained pools and beautiful views of the gym. Families have enjoyed the diversified pool options, providing fun and relaxation for both adults and children. However, a few noted that access can sometimes be restricted due to events or competitions. Some have mentioned the requirement of swim caps and limited general swimming areas, but these minor inconveniences are generally overshadowed by the overall quality and accessibility of the pool facilities.
Overall, the pool facilities at d'Coque Hotel are a standout feature, contributing significantly to the hotel's appeal and providing guests with a superb swimming experience.
The parking situation at d'Coque Hotel offers both positive and negative aspects for guests. The hotel provides ample parking facilities with a large parking lot right in front of the door, ensuring that there are plenty of parking spaces available. Motorcycles are particularly well-catered for with free parking options. For car owners, the parking fee is generally set at 12 euros per day, which some guests find affordable, while others consider it an added expense that should ideally be included in the room price.
The parking area is spacious and secure, making it convenient for travelers who prioritize safety for their vehicles. The location is also advantageous, being close to the hotel entrance as well as within walking distance of various restaurants and centrally located places. Despite the paid nature of the parking, the convenience of large, easily accessible spaces is a highlight for many.
However, the parking situation is not without its criticisms. Some guests felt that the parking costs were too high, especially given that the additional fee is not always clearly stated on the hotel's website. Navigating the parking lot can also be somewhat confusing with guests needing to enter through a public parking area to reach the hotel. The parking guidelines and ticketing system have also caused some minor inconveniences for a few visitors.
For a smooth experience, the convenience of affordable public transportation, like free tram rides, adds value to the stay, mitigating the sting of the paid parking fees. In summary, while d'Coque Hotel offers extensive and secure parking facilities, the associated costs and occasional logistical hurdles might require guests to weigh their priorities carefully.
d'Coque Hotel offers an intriguing blend of sporting facilities and three-star accommodations, presenting excellent value for transient travelers. The rooms are notably clean and well-maintained, while the staff are friendly and helpful. The hotel features essential amenities, including a spa and gym, although they come at an additional cost.
While d'Coque is often praised for its competitive price-quality ratio, it should be noted that it operates more like a sports complex than a traditional hotel. Guests who value ease of mobility might find the walk to the rooms challenging and the overall setting has been described as rather cold and lacking in charm.
Breakfast receives mixed reviews; it is described as basic with limited options and a cafeteria-like ambiance. Some found it average, though others criticized its poor quality and tasteless offerings, such as scrambled eggs. The breakfast room itself could benefit from a more inviting atmosphere.
For visitors seeking comfort, the hotel might fall short, particularly due to its lack of air conditioning and weak water pressure. Some improvements and renovations could better align the hotel with typical three-star standards. Nevertheless, for those who appreciate straightforward, sports-oriented lodging, d'Coque Hotel provides satisfactory three-star services and facilities.
d'Coque Hotel is strategically positioned for business travelers due to its prime location in Luxembourg's business district, making it an excellent choice for those attending meetings, conferences or business gatherings. Its proximity to the Kirchberg Plateau and EU institutions enhances its appeal for business purposes. The hotel offers strong and free WiFi throughout the entire stay, which is essential for any business visitor, although some reviews mentioned occasional stability issues.
This hotel is more of a hosting complex than a traditional hotel and it shares its space with a sports center. While this gives it a business-like feel, it also means that the reception is in a different building and the atmosphere may seem more like an office park. Nevertheless, the hotel is equipped with spacious meeting rooms and a business area, accommodating the needs of business travel effectively.
Despite some issues with the restaurant, including early kitchen closing times and menu language limitations, the hotel's amenities overall are sufficient for short business stays. Public transport accessibility to the business center Kirchberg and multilingual staff contribute to a convenient and comfortable experience for business tourists.
Value for money is noted positively, especially considering the hotel's advantageous features like secure network connections and the availability of a public swimming pool. While the facilities might not be ideal for every business traveler and the complex might be more sports-centric, d'Coque Hotel remains a practical and cost-effective option for business visits in Luxembourg.
D'Coque Hotel offers a mixed bag when it comes to accessibility for guests with disabilities. On the positive side, the hotel is highly accessible via public transport with free trams stopping right in front of the building. The convenience of the tram and bus stops nearby make it easy for guests to reach the hotel and many appreciate this seamless connection.
However, some areas could see improvements. While there are accessible rooms, they are situated far from the entrance and not well signposted. The hotel compound is large and navigating it can be challenging, especially since no room is accessible via elevator and numerous stairs pose difficulties for those with limited mobility. Although there are some rubber-access parts for wheelchairs, the overall setup isn’t fully accommodating.
Nonetheless, the hotel’s central location in Luxembourg and its proximity to hiking trails make it ideal for business trips and outdoor activities. With practical adjustments, such as better room placement and clearer instructions for accessibility features, it could offer a more inclusive experience for all guests.
The indoor pool at d'Coque Hotel receives widespread praise for its impressive features and accessibility. Guests appreciate the free and complimentary access to an Olympic-size, 50-meter pool included in their stay. The facilities are noted to be clean, tidy and well-maintained, providing a great experience for swimming enthusiasts. The spacious and large indoor pool with designated swimming lanes, accommodates both casual and serious swimmers. Additionally, the swimming pool facilities are highlighted as a significant perk, enhancing the overall guest experience. With two hours of daily pool use included, visitors find the indoor pool to be a substantial, enjoyable amenity.
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Location
The location is repeatedly lauded for its tranquility despite being close to essential amenities and attractions. Guests have easy access to Luxembourg's main attractions thanks to the comprehensive public transport system, which includes nearby bus stops and direct links to the airport. Those visiting for leisure or work at the Luxexpo exhibition center also find the hotel's position favorable.
D'Coque Hotel is part of a large sports complex, offering guests additional perks like swimming and spa facilities, which enhance its appeal for sports enthusiasts or those seeking relaxation. The presence of these amenities, along with favorable reviews about the spacious, quiet rooms and cleanliness, further adds to the hotel’s attraction.
Parking facilities are considered adequate and the hotel's location within a neighborhood of modern architecture and parks contributes to a pleasant stay. Several reviewers note how the peaceful environment doesn't compromise easy access to bustling Luxembourg City through the efficient tram services.
In summary, the hotel's prime location, excellent transport links and proximity to both business facilities and leisure activities make d'Coque Hotel a standout option for visitors to Luxembourg. With a tranquil setting and modern conveniences right at the doorstep, it caters well to the needs of both business and leisure travelers.
Breakfast
However, some guests found the breakfast to be basic and repetitive, noting that the selection could be limited and not always replenished promptly. Specific criticisms included the scrambled eggs being too salty and the lack of options for vegan and vegetarian guests. Additionally, the unique location of the breakfast area, sometimes described as a sports canteen, did not appeal to everyone.
Despite these varied experiences, the inclusion of breakfast in the room price was appreciated and the combination of a good breakfast with the access to the hotel's impressive sports facilities was seen as a positive aspect. Overall, while there were some shortcomings, many guests enjoyed the breakfast at d'Coque Hotel, making it a generally satisfying start to their day.
Dinner
Though there are some mentions of limited variety and a lack of vegan or vegetable options, the positive remarks generally outweigh the negatives. The friendly service has been appreciated, adding to the enjoyable dining atmosphere. However, the closure of the restaurant and lack of dining options after early evening has been a point of disappointment for several guests, as has the absence of a hotel bar and lounge area for a relaxing drink or read.
For convenience, guests noted that there are several restaurants nearby, including those just a short walk away and easily reachable by tram. While the breakfast offerings seemed less impressive to some with descriptions ranging from modest to meager, they were overall deemed pleasant and satisfactory.
In summary, d'Coque Hotel is praised for its delicious in-house dining options and generally good service, although it has room for improvement in terms of variety, late-night options and additional amenities for evening relaxation.
Rooms
Despite their functionality and comfort, some guests mention that certain rooms, particularly those in the basement, can be a bit too warm and lack adequate ventilation or air-conditioning. This placement also means that opening windows might be challenging. Additionally, the separation of rooms from the reception area is noted by some as slightly inconvenient.
Overall, the spacious, clean and well-equipped rooms, combined with modern facilities, contribute to a pleasant and comfortable stay at d'Coque Hotel.
Beds
However, a significant number of reviews point out that the mattresses may be too soft for some guests' liking. Terms like "mattresses very soft," "mattress too soft," and "beds too soft" are often reported with some guests experiencing back pain after a few nights. For these guests, the softness of the mattresses and pillows detracted from the overall comfort, resulting in less satisfactory stays. Issues such as worn-out mattresses, low-quality pillows and beds sinking in the middle are mentioned as areas needing improvement.
While many find the beds at d'Coque Hotel to be a highlight, providing comfort and good rest, others suggest that more firmness and better-quality bedding could enhance the overall sleeping experience.
Cleanliness
Staff
Several guests specifically mentioned the warm and welcoming nature of the staff, who were described as polite, kind and professional. Many reviews emphasized that the staff provided clear and efficient service, making check-in and other processes smooth and enjoyable. The breakfast service also received praise with staff arranging takeout breakfasts and providing excellent service.
However, there were a few comments noting less favorable interactions. Some guests described certain staff members as grumpy, nonchalant or indifferent. There were instances where the welcome at reception felt impersonal or administrative. A few reviews highlighted issues with language barriers and unavailability of assistance after late hours.
Overall, despite a few negative remarks, the general sentiment toward 'd'Coque Hotel' staff leans positive with many guests appreciating their friendly and helpful demeanor throughout their stay.
Wi-Fi
However, there were numerous complaints about the WiFi as well. Many guests struggled with either a complete lack of WiFi or very weak and unstable connections. Several described the WiFi as very poor, citing issues like no network in the rooms, insecure connections and frequent disconnections. The internet coverage didn't reach some parts of the hotel effectively, leading to a frustrating experience for those requiring reliable internet access. Additionally, some reviews mentioned that both the WiFi and phone signals were practically nonexistent in the rooms.
In summary, while d'Coque Hotel provides free wifi throughout the building, the quality and reliability of the connection are inconsistent and guests should be prepared for potential connectivity challenges, particularly in their rooms.
Spa
Although access to the spa incurs an additional fee, many guests find the cost reasonable and worth the extra charge. The convenience of discounted rates and special offers enhances the appeal. Complimentary access is available for the swimming pool, though some facilities might be restricted due to external factors such as health regulations.
Fitness enthusiasts will appreciate the various options available, combining spa and fitness amenities for a holistic wellness experience. However, it's essential to be aware that the spa and other wellness services can sometimes be closed or not included in the room price, which might require planning accordingly. Despite these occasional restrictions, the overall sentiment remains positive with the spa area being regarded as a significant highlight of the hotel stay.
Gym
Pool
The inclusion of pool access in the hotel package is frequently mentioned as a significant advantage with many visitors specifically choosing the hotel for this feature. Guests praise the ample space and cleanliness of the pool facilities, noting the Olympic swimming pool's professional quality. Various pool facilities cater to all types of swimmers, from recreational to serious athletes, including diving boards and well-maintained lanes.
Visitors appreciate the seamless access to these top-notch aquatic amenities with clean, well-maintained pools and beautiful views of the gym. Families have enjoyed the diversified pool options, providing fun and relaxation for both adults and children. However, a few noted that access can sometimes be restricted due to events or competitions. Some have mentioned the requirement of swim caps and limited general swimming areas, but these minor inconveniences are generally overshadowed by the overall quality and accessibility of the pool facilities.
Overall, the pool facilities at d'Coque Hotel are a standout feature, contributing significantly to the hotel's appeal and providing guests with a superb swimming experience.
Parking
The parking area is spacious and secure, making it convenient for travelers who prioritize safety for their vehicles. The location is also advantageous, being close to the hotel entrance as well as within walking distance of various restaurants and centrally located places. Despite the paid nature of the parking, the convenience of large, easily accessible spaces is a highlight for many.
However, the parking situation is not without its criticisms. Some guests felt that the parking costs were too high, especially given that the additional fee is not always clearly stated on the hotel's website. Navigating the parking lot can also be somewhat confusing with guests needing to enter through a public parking area to reach the hotel. The parking guidelines and ticketing system have also caused some minor inconveniences for a few visitors.
For a smooth experience, the convenience of affordable public transportation, like free tram rides, adds value to the stay, mitigating the sting of the paid parking fees. In summary, while d'Coque Hotel offers extensive and secure parking facilities, the associated costs and occasional logistical hurdles might require guests to weigh their priorities carefully.
3 Star
While d'Coque is often praised for its competitive price-quality ratio, it should be noted that it operates more like a sports complex than a traditional hotel. Guests who value ease of mobility might find the walk to the rooms challenging and the overall setting has been described as rather cold and lacking in charm.
Breakfast receives mixed reviews; it is described as basic with limited options and a cafeteria-like ambiance. Some found it average, though others criticized its poor quality and tasteless offerings, such as scrambled eggs. The breakfast room itself could benefit from a more inviting atmosphere.
For visitors seeking comfort, the hotel might fall short, particularly due to its lack of air conditioning and weak water pressure. Some improvements and renovations could better align the hotel with typical three-star standards. Nevertheless, for those who appreciate straightforward, sports-oriented lodging, d'Coque Hotel provides satisfactory three-star services and facilities.
Business
This hotel is more of a hosting complex than a traditional hotel and it shares its space with a sports center. While this gives it a business-like feel, it also means that the reception is in a different building and the atmosphere may seem more like an office park. Nevertheless, the hotel is equipped with spacious meeting rooms and a business area, accommodating the needs of business travel effectively.
Despite some issues with the restaurant, including early kitchen closing times and menu language limitations, the hotel's amenities overall are sufficient for short business stays. Public transport accessibility to the business center Kirchberg and multilingual staff contribute to a convenient and comfortable experience for business tourists.
Value for money is noted positively, especially considering the hotel's advantageous features like secure network connections and the availability of a public swimming pool. While the facilities might not be ideal for every business traveler and the complex might be more sports-centric, d'Coque Hotel remains a practical and cost-effective option for business visits in Luxembourg.
Accessible
However, some areas could see improvements. While there are accessible rooms, they are situated far from the entrance and not well signposted. The hotel compound is large and navigating it can be challenging, especially since no room is accessible via elevator and numerous stairs pose difficulties for those with limited mobility. Although there are some rubber-access parts for wheelchairs, the overall setup isn’t fully accommodating.
Nonetheless, the hotel’s central location in Luxembourg and its proximity to hiking trails make it ideal for business trips and outdoor activities. With practical adjustments, such as better room placement and clearer instructions for accessibility features, it could offer a more inclusive experience for all guests.
Indoor Pool
Yes, Coque Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Coque Hotel.
No, Coque Hotel doesn't allow dogs.
Yes, parking facilities are available at Coque Hotel.
Yes, Coque Hotel has a gym.
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