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Summary of reviewsSeehotel Sternen, nestled right by Lake Lucerne, offers a breathtaking and serene lakeside location that is perfect for those seeking tranquility and picturesque views. The hotel's prime setting provides easy access to Lucerne and local attractions while maintaining a peaceful environment. Guests frequently praise the stunning lake and mountain panoramas viewable from both rooms and balconies.
The breakfast service receives high acclaim, noted for its ample and varied selections, including fresh fruits, made-to-order omelettes and a range of drinks. The terrace dining with lake views adds to the delightful experience, enhanced by the attentive and friendly staff. Similarly, the dinner at the in-house restaurant is celebrated for its high-quality, delicious cuisine and exceptional service, although some guests find the menu options limited and the prices on the higher side.
Rooms at Seehotel Sternen are praised for their cleanliness, comfort and old-fashioned charm with many offering stunning views from private balconies. The hotel ensures spotless accommodations through diligent housekeeping, which guests appreciate deeply. Despite high cleanliness standards, some reviews mention occasional issues with room temperature and bathroom size.
The staff at Seehotel Sternen are highlighted as exceptionally friendly, helpful and professional, contributing significantly to a welcoming and warm guest experience. The minor criticism of occasionally slow restaurant service does not overshadow the overwhelmingly positive feedback on the staff's overall friendliness.
Guests benefit from good WiFi reception suitable for most online activities, although some experience slower speeds when streaming. The hotel also provides ample, free and secure parking—an appreciated convenience.
Families find the hotel particularly welcoming with family-friendly facilities and a warm atmosphere, making it a preferred choice for trips with children. Comfortable beds and spacious rooms are another notable feature, though preferences on mattress firmness vary among guests.
As a four-star hotel with a boutique and luxurious ambiance, Seehotel Sternen delivers a compelling blend of comfort, charm and elegance. Its tranquil natural surroundings paired with attentive services make it a favored destination for both leisure and business travelers. The hotel is also celebrated for its dog-friendly environment, accepting pets throughout the premises, including the restaurant.
Overall, Seehotel Sternen stands out as a highly recommended choice, ideal for anyone looking for a serene, scenic and rejuvenating getaway by Lake Lucerne. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Hotel with Tennis Courts
4-Star Hotel
Room Types
Double or Twin Room with Lake ViewThis lakeside room offers a balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer.
Please note that these rooms are not accessible with wheelchairs.
Double or Twin Room with City ViewThis north-facing room offers balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer.
Please note that these rooms are not accessible with wheelchairs.
Single Room with Lake ViewThis lakeside room offers a balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer.
Please note that these rooms are not accessible with wheelchairs.
Single Room with City ViewThis north-facing room offers a balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer.
Please note that these rooms are not accessible with wheelchairs.
Double Room with Extra Bed and Lake ViewThis lakeside room offers a balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer.
Please note that these rooms are not accessible with wheelchairs.
Double Room with Extra Bed and City ViewThis north-facing room offers a balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer.
Please note that these rooms are not accessible with wheelchairs.
Double RoomThe unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Seehotel Sternen, nestled right by Lake Lucerne, boasts an incredible location praised for its breathtaking views and serene atmosphere. The hotel's picturesque setting provides guests with direct access to the lake, allowing them to enjoy stunning lake and mountain panoramas right from their rooms or balconies. Visitors frequently highlight the peaceful and quiet surroundings, making it an ideal spot for relaxation, away from the hustle and bustle of the city.
Conveniently located just a short drive from Lucerne, the hotel offers excellent proximity to local attractions while maintaining a tranquil lakeside ambiance. Guests appreciate the property's ease of access to public transport, including a nearby bus stop and ample free parking.
Overall, the combination of a prime lakeside location, beautiful views and calm, natural surroundings makes Seehotel Sternen an exemplary choice for those looking to unwind while enjoying the scenic beauty of Lake Lucerne.
Breakfast
Seehotel Sternen receives widespread praise for its breakfast offerings with many guests describing their morning meal as superb, delicious and excellent. The breakfast buffet is frequently noted for being rich and varied with ample selections that include fresh fruits like watermelon, pancakes, croissants and made-to-order omelettes. Guests also appreciate the abundance of different drink options, including various juices, teas, coffee and cow's milk.
Many reviews highlight the stunning views guests enjoy while dining, particularly those who have breakfast on the terrace overlooking Lake Lucerne. The serene atmosphere by the lake enhances the overall breakfast experience, making it not just a meal, but a memorable part of their stay.
The attentive and friendly staff contribute to a positive experience, ensuring that special requests are met and that the buffet is continuously replenished. Even those with dietary requirements, such as the need for gluten-free options, find satisfactory choices.
While there are a few mentions of areas for improvement, such as the need for more sweet options or more diversified meals, the general sentiment is overwhelmingly positive. The breakfast at Seehotel Sternen stands out as a highlight for many visitors, making it a highly recommended feature of their stay.
Dinner
Seehotel Sternen boasts a celebrated dining experience with guests frequently praising the superb service and delicious food at its in-house restaurant. Highlights include dining on the beautiful terrace by the lake, which combines exceptional cuisine with breathtaking views. Many found the meals to be of high quality with words like "delicious," "excellent," and "sensational" commonly used to describe the food. Furthermore, the restaurant's presentation and wine pairings were often noted as outstanding, complementing the overall excellent dining experience.
Despite the overall positive feedback, some guests found the menu options limited and occasionally remarked that certain dishes did not meet their expectations. Pricing also emerged as a point of contention with several reviewers mentioning that the food, although great, was on the expensive side. Nevertheless, for those willing to indulge, the dining at Seehotel Sternen comes highly recommended, offering memorable meals in a stunning lakeside setting.
Rooms
The rooms at Seehotel Sternen have a decidedly old-fashioned charm, yet they excel in cleanliness and comfort. Guests frequently highlight the spaciousness of the accommodations, noting that even the more modestly sized rooms offer ample space and light. Many rooms come with balconies that afford breathtaking views of the lake and surrounding mountains, which are often described as magical and spectacular.
The furnishings are tasteful with both traditional and modernly decorated rooms available, ensuring a pleasant stay for diverse tastes. Quality bedding and well-equipped bathrooms add to the inviting atmosphere, although some reviews do mention small bathrooms or rooms occasionally getting too warm. Sound insulation and room acoustics receive positive remarks, promoting a quiet and restful environment. Overall, guests appreciate the attention to detail in maintaining cleanliness and the daily meticulous housekeeping services.
Whether basking in the serene lake views from a private balcony or enjoying the luxurious comfort of spacious quarters, guests clearly find Seehotel Sternen’s rooms a delightful aspect of their stay.
Beds
Seehotel Sternen has drawn mixed reactions regarding its bedding, yet a significant number of guests emphasized the comfort of the beds. Many described the beds as very comfortable, even going so far as to say they loved them. The rooms were praised for not only their comfort but also for their cleanliness and spaciousness. Guests frequently mentioned the quality of the bedding with some highlighting it as excellent and clean.
However, there were several comments on the softness of the mattresses and pillows with some guests finding them too soft for their liking. There were also mentions of the need for mattress replacements and the occasional complaint about hard or uncomfortable beds. Despite these outliers, it is evident that the majority of visitors were pleased with the comfort level provided by the beds, making for a restful night's sleep. The provision of double pillows was an appreciated touch for some, although a few noted the pillows were too soft.
Overall, while individual preferences varied, Seehotel Sternen's bedding generally contributed positively to guests' stays with many enjoying a cozy and comfortable experience.
Cleanliness
Seehotel Sternen consistently impresses guests with its outstanding cleanliness, making it a top choice for travelers who prioritize hygiene and comfort. The facilities are described as very clean, well-furnished and impeccably maintained with rooms that are spacious, cozy and spotless. Daily housekeeping ensures that the high standards of cleanliness are met consistently with common areas and surroundings also well-kept and tidy. Guests feel at ease knowing that the hotel prioritizes cleanliness and good hygiene measures. Despite the occasional mention of old-fashioned room decor, the overall consensus emphasizes the hotel's wonderful cleanliness, making it both a safe and pleasant place to stay.
Staff
The reviews for 'Seehotel Sternen' overwhelmingly highlight the exceptional friendliness and helpfulness of the staff. Guests consistently describe the personnel as very friendly, accommodating and cheerful, creating a warm and welcoming atmosphere from the reception to the dining area. The reception staff, in particular, receive high praise for being welcoming, informative and exceptionally supportive with one guest singling out Anker in the reception for outstanding service.
The hotel's team is noted for being professional, polite and always ready to assist. Many guests applauded the staff for their attentiveness and willingness to help, ensuring that any needs or inquiries were promptly addressed. The restaurant and cleaning staff also received positive feedback for their courteous and kind demeanor, contributing to the overall pleasant experience at the hotel.
While the reviews are overwhelmingly positive, one minor criticism mentioned the restaurant staff being occasionally slow. Nonetheless, this small caveat did not detract significantly from the overall satisfaction of the guests, who frequently mentioned the excellent customer service.
In summary, the staff at 'Seehotel Sternen' are a standout feature, providing impeccable service with a friendly and warm attitude, significantly enhancing the guests' stay.
Wi-Fi
Seehotel Sternen offers good WiFi reception with several guests noting the high-speed internet and overall good quality of the connection. Many visitors found the WiFi to be reliable and suitable for most online activities. However, there were some mentions of slower speeds and weak connections, particularly impacting streaming services like Netflix. Despite these occasional issues, the majority of reviews suggest that the hotel's internet service meets expectations for standard usage.
Parking
Seehotel Sternen offers a highly convenient parking experience, praised for its ample and secure parking spaces. Guests appreciate the free on-site parking, which includes modern facilities and parking right next to the hotel. Many find the availability of ample parking spots comfortable and close, often right in front of the door. The hotel ensures parking is not just easy and helpful but also a stress-free part of the stay as guests can conveniently park with ease. While some guests arriving by public transport noted a 15-minute walk, most highlighted the generous and secure parking as a significant advantage. Overall, the hotel's parking options are commendable and contribute positively to the guest experience.
Family
Seehotel Sternen stands out as a prime choice for families, offering a welcoming and friendly atmosphere that makes it an ideal retreat for guests with children. The family-run establishment prides itself on providing family-friendly surroundings and facilities, ensuring a comfortable and enjoyable stay for all ages.
The rooms are described as perfect for families, catering to the needs of both adults and children alike. Many reviewers have highlighted the family-friendly atmosphere, emphasizing the hotel's commitment to making guests feel at home. The overall ambiance is noted as very friendly and helpful with a focus on creating a relaxing yet engaging environment for families.
Several guests have had repeated stays at Seehotel Sternen, reinforcing its reputation as a reliable and appealing choice for family trips. The hotel consistently receives praise for its ability to cater to families, making it a favored destination for parents and their children.
Despite some isolated comments about specific experiences, the overall sentiment suggests that Seehotel Sternen is a great place for families looking for a comfortable and enjoyable getaway.
4 Star
Seehotel Sternen is positioned as a solid four-star hotel situated outside the city, offering a unique blend of new character and charm in a natural, scenic environment. It's a particularly inviting destination for those who appreciate sports and the beauty of the surroundings. Guests frequently highlight the high-quality four-star experience and the great, upscale location.
However, opinions vary when it comes to overall value and certain expectations typically associated with a four-star rating. Some guests felt the hotel fell short in areas such as air conditioning and luxury amenities, better suited to lower categories. Despite this, the hotel consistently receives recommendations within its class, making it a reliable choice for its four-star category standards. Overall, Seehotel Sternen remains a compelling option for those seeking a balance of comfort, nature and moderate luxury outside the urban hustle.
Business
Seehotel Sternen emerges as a prime choice for business travelers visiting the region. Its facilities include large parking spaces that provide ease for those on work trips. The hotel is frequently described as business-oriented, showcasing its focus on catering to the needs of professionals. It offers an environment that is particularly suited to business people, making it an ideal destination for meetings and business travel. Guests highlight the hotel's friendliness towards business travelers, although customer service quality may vary on different days. Overall, Seehotel Sternen stands out as a fine hotel for business trips.
Boutique-Style
Seehotel Sternen offers a warm and charming atmosphere with many praising it for its unique boutique style. The accommodations evoke an authentic feel that sets it apart from typical hotels. Guests repeatedly highlight the hotel's wonderfully designed setting and describe it as having a lovely and fun boutique nature. Some even suggest that the hotel should be explicitly labeled as a boutique, emphasizing its distinct, miniature scale and personal touch. Overall, the boutique ambiance of Seehotel Sternen leaves a lasting impression, making it a memorable destination for those seeking a special, personalized experience.
Luxury
Seehotel Sternen, a four-star hotel situated just outside the city and right on the lake, has garnered considerable praise for its luxurious atmosphere. Guests frequently highlight the great service and attention to detail in the hotel's design, creating a truly luxurious experience. The surroundings and setting of the hotel exude a sense of luxury, making it apparent that much effort has been put into maintaining an elegant ambiance. While some may find it on the pricier side, many agree that the experience is worth the investment. The luxurious lounge area and overall premium feel further reinforce the hotel's reputation as a top-tier accommodation option.
Dog Friendly
Seehotel Sternen has earned a strong reputation for its dog-friendly environment, making it an ideal destination for dog owners. Dogs are accepted in all areas of the hotel, including the restaurant, ensuring that guests never have to part from their furry companions. Visitors frequently highlight the warm welcome extended to their pets with many noting that their dogs were well taken care of throughout their stay. Consequently, both dog owners and dog lovers find Seehotel Sternen to be a welcoming and accommodating place for a memorable stay with their pets.
No, Seehotel Sternen doesn't have any pool.
No, a spa isn't available at Seehotel Sternen.
Yes, Seehotel Sternen welcomes dogs.
Yes, parking facilities are available at Seehotel Sternen.