Macau22.14822300,
113.56049200,
Estrada Da Baía De N. Senhora Da Esperança(Show on Map)
8.9
Excellent
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Summary of reviewsThe Venetian Macao is celebrated for its strategic central location, providing guests easy access to Macau's vibrant entertainment, dining and shopping options. Its proximity to Taipa Village and major casinos, along with direct connections to other prominent hotels such as The Parisian and The Londoner, makes it a convenient base for exploring. The property's own shopping and dining facilities include the unique Venice Canal Mall, offering a magical shopping experience. Guests enjoy breathtaking views and a smooth, quick transition from the airport, courtesy of the free shuttle service.
When it comes to dining, the breakfast at The Venetian Macao stands out for its variety and high-quality offerings, although it comes at a premium cost. The breakfast buffet, in particular, receives praise for its expansive selection and delicious options ranging from European-style dishes to sumptuous in-room dining. Guests appreciate the extended breakfast hours and superb service, though some feel the dining area could be more intimate. Dinner options are diverse and highly regarded, though there is room for improvement in menu diversity and the availability of Western-style dining and alcohol service.
The rooms at The Venetian Macao are widely appreciated for their spaciousness, cleanliness and luxurious decor. Guests particularly enjoy the large suites with separate living and sleeping areas, contributing to a comfortable and convenient stay. Housekeeping is diligent and courteous, maintaining high standards of cleanliness throughout the property. Despite some minor mentions of outdated facilities and occasional wear and tear, the overall sentiment is positive.
The staff at The Venetian Macao receive high accolades for their professionalism, helpfulness and friendly demeanor. Guests frequently commend the efficient and courteous service from all departments, including front desk, housekeeping and concierge. Special mentions are given to individuals who go above and beyond to ensure a pleasant stay, enhancing the overall guest experience.
The Venetian Macao's amenities contribute significantly to its appeal. The wifi connection is generally reliable and of high quality, despite some concerns about router placement. The spa is praised for its outstanding facilities and professional service, providing a serene and rejuvenating retreat. The pool area is well-regarded for its size, privacy and stunning design, though some guests mention the inconvenience of early closing hours and cold water in one of the pools.
For families, The Venetian Macao offers spacious rooms and numerous child-friendly amenities, making it a popular choice for those traveling with children. However, the central location of the casino and the additional fee for the Kids Zone might pose challenges for some families. Nightlife options within the hotel are varied with the large casino providing ample entertainment, though it can feel a bit overwhelming at times.
Overall, The Venetian Macao presents a luxurious and memorable stay experience with comfortable beds, excellent service and a multitude of amenities catering to diverse tastes and preferences. Its central location, spacious rooms and family-friendly offerings make it one of the best places to stay in Macau, despite a few areas for potential improvement. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Famiglia SuiteCovering 70 square metres, this suite features luxurious pillow-top beds with quality duvets, children toiletries and amenities, bathrobes and slippers. It also includes a king-sized bed and 2 bunk beds for kids. Beanbag chairs, games and toys are available in this suite.
Kindly note that the suite was renovated in 2017 for the celebration of the 10th Anniversary of Grand Opening.
Royale Deluxe SuiteThe Royal Deluxe Suite is adorned with elegant greys or calm blue tones, creamy whites, gold accents and marble baths, ensuring that you will have an unforgettable night's rest. With a separate sleeping area and living room, inside the suite, you’ll find a king-sized bed, a generous 70 sqm of space, deluxe marble bathroom with a separate bath and shower. Prepare for an unforgettable night’s rest with us.
Bella Deluxe SuiteIn Italian, “Bella” means beautiful; and our suites are befitting of the name. With a separate sleeping area and living room, inside the suite, you’ll find 2 queen-sized beds, a generous 70 sqm of space, deluxe marble bathroom with a separate bath and shower. Prepare for an unforgettable night’s rest with us.
Royale Deluxe Cotai View SuiteOur warm and bright suite offers guests an unforgettable night's rest in a King-sized bed while admiring superb Cotai views from the sunken living area. With a separate sleeping area and living room, inside the suite, you’ll find a king-sized bed, a generous 70 sqm of space, deluxe marble bathroom with a separate bath and shower. Prepare for an unforgettable night’s rest with us.
Bella Deluxe Cotai View SuiteIn Italian, “Bella” means beautiful; and our suites are befitting of the name. Our warm and bright suite offers guests an unforgettable night's rest in 2 queen-sized beds while admiring superb Cotai views from the sunken living area. With a separate sleeping area and living room, inside the suite, you’ll find 2 queen-sized beds, a generous 70 sqm of space, deluxe marble bathroom with a separate bath and shower. Prepare for an unforgettable night’s rest with us.
Rialto Deluxe SuiteThe 170 square-metre suite includes an elegant living room with a powder room and a private bedroom with an en-suite bathroom, which includes a king-sized bed with pillow top mattresses and fluffy duvets.
Premio Royale SuiteThis 70-square-metre suite can give guests a uniquely Venetian experience with iconic gondola-inspired furnishings. This suite features a king-sized bed, a separate living room and workspace. The elegant marble bathroom comes with both bath and shower facilities.
Kindly note that the suite was renovated in 2017 for the celebration of the 10th Anniversary of Grand Opening.
Premio Bella SuiteThis 70-square-metre suite can give guests a sense of the Grand Canal of Venice with its iconic gondola-inspired furnishings in rich dark woods and sumptuous fabrics. This suite features 2 pillow-top queen-sized beds with luxurious linens, separate workspace and two 55-inch interactive TVs. The elegant marble bathroom comes with both bath and shower facilities.
Please note that extra bed is a sofa bed.
Kindly note that the suite was renovated in 2017 for the celebration of the 10th Anniversary of Grand Opening.
Premio Rialto SuiteThis spacious and elegant suite is 170 square metres and features a private bathroom with a marble finished en suite bath. A large workspace is also available in this suite.
Verona Deluxe SuiteFeaturing an open-style pantry, this suite has a dining area and a living area. Some include a private patio.
Royale Deluxe Suite with Breakfasts for 2 personsThis spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.
Bella Deluxe Suite with Breakfasts for 2 personsThis spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.
Royale Deluxe Cotai View Suite with Breakfasts for 2 personsThis spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Bella Deluxe Cotai View Suite with Breakfasts for 2 personsThis spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.
Rialto Bella Deluxe SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 3 beds.
Premio Rialto Bella SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
The Venetian Macao is perfectly situated for those looking to immerse themselves in the vibrant energy of Macau. The hotel's central location offers easy access to a wealth of entertainment, dining and shopping options, conveniently linked by a network of shuttle buses and walkways. Visitors consistently praise the proximity to the nearby Taipa Village and multiple major casinos, evoking a feel similar to Las Vegas.
Guests enjoy direct connections to other illustrious hotels such as The Parisian and The Londoner, providing diverse experiences without needing additional transport. The proximity to the airport ensures a smooth and quick transition from travel to relaxation, often noted as a mere ten-minute journey enhanced by the availability of a free shuttle service.
The Venetian Macao's shopping and dining facilities are praised as highly convenient with many options just steps away from the rooms. In addition, the hotel's structure includes a breathtaking Venice Canal Mall, which is a unique shopping destination all on its own. The ease of access to the central Cotai Strip allows guests to explore and enjoy a variety of nearby attractions with minimal effort.
With a beautiful view of the city's lights and bustling surroundings, the location undoubtedly adds a magical touch to the luxurious experience offered by The Venetian Macao. The well-maintained and spacious rooms, coupled with a perfect geographical positioning, help solidify the hotel's reputation as one of the best places to stay in Macau.
Breakfast
At The Venetian Macao, guests have a lot to say about the breakfast experience. The consensus is that while expensive, the breakfast is well worth the cost. Various reviews highlighted the delicious, high-quality food served with phrases like "amazing," "excellent," and even "the best breakfast in the world" frequently mentioned. The buffet breakfast, in particular, received praise for its massive array of choices, from European-style offerings to sumptuous in-room dining options.
The breakfast experience is often described as abundant and rich with a wide variety of options catering to different tastes. Diners appreciated the long breakfast hours, from 7 AM to 1 PM, which allowed for a leisurely start to the day. The service was also pointed out as superb with room service arriving promptly and providing tasty options.
However, not all comments were glowing. Some guests noted that breakfast was not included in their packages and commented on the high price if bought separately. There were a few criticisms about the efficiency of the breakfast area and issues such as food not being hot enough or lacking vegan options. Additionally, some guests found that the breakfast area was too large, which might contribute to a less intimate dining experience.
Despite these minor drawbacks, the overall impression was that the breakfast at The Venetian Macao is a luxurious and satisfying start to the day, well-suited for guests who enjoy a variety of high-quality dining options.
Dinner
The Venetian Macao offers a pleasant dining experience with a diverse selection of restaurants catering to a variety of tastes. Many guests enjoyed the European-style delicious dinner and praised the food served in the casino. Breakfast receives positive comments for its variety and quality, enhancing the overall dining experience.
However, there are some observations that might affect the stay for some diners. The food court is mentioned frequently but could benefit from more diverse options and a more extensive snack menu. Some guests noted the absence of Western-style dining and alcohol service at casino tables, which might be a consideration for those with specific preferences.
Service quality is consistently highlighted as excellent with many praising the staff for their helpfulness and efficiency. The Head of Front Office Hotel Operations is specifically commended for resolving issues satisfactorily.
While some feel the facilities are a bit outdated and the sheer size of the hotel can be overwhelming, these points are generally not seen as significant drawbacks. Overall, The Venetian Macao provides great dining with some areas for improvement, particularly in terms of dining options and menu diversity.
Rooms
The reviews for The Venetian Macao highlight the hotel’s impressively spacious rooms. Many guests remarked on the large size, which is suitable for families and found the rooms clean and well-designed. The suites, in particular, were noted for their comfort, luxurious decor and excellent amenities. Most guests appreciated the separation of the living and sleeping areas, adding convenience during their stay.
The comfort of the beds was frequently praised, although there were occasional comments about old or overused mattresses. Views from the rooms were generally well received, enhancing the overall experience. Housekeeping was considered efficient and courteous, maintaining cleanliness to a high standard.
Although a few guests mentioned that some room facilities appeared outdated and noticed minor wear and tear, the overall consensus points towards a positive stay. Guests enjoyed the luxurious touches and found the accommodations to be both relaxing and welcoming. The spacious rooms, comfortable beds and thoughtful amenities contribute to the high regard in which The Venetian Macao’s accommodations are held.
Beds
The Venetian Macao is widely praised for its exceptionally comfortable beds, providing guests with a pleasant and restful stay. The beds are often described as super comfy with some guests highlighting the extra soft bedsheets and large, spacious nature of the beds. The mattresses strike a perfect balance between softness and firmness, ensuring a sound sleep for many visitors. Despite a few comments about the softness of the pillows and the less comfortable sofa beds, the overall consensus is that the primary beds provide an excellent sleeping experience. Additionally, guests appreciate the clean and neat presentation of the beds. This commitment to comfort makes the Venetian Macao's accommodations a top choice for travelers seeking a relaxing and restful retreat.
Cleanliness
The Venetian Macao receives frequent praise for its cleanliness with many guests noting that the rooms are clean, spacious and well-maintained. The bedding and bathrooms are often highlighted for their cleanliness and comfort. Guests appreciate the thoroughness of the cleaning staff, who are described as diligent, attentive and friendly. The overall property is maintained to a high standard, contributing to an excellent and convenient stay.
However, some concerns are occasionally raised; a few guests mentioned issues like late cleaning times, outdated facilities and specific instances where cleanliness could have been better. For example, some reviews pointed out dirty towels, marks on the floors and walls and a moldy smell in a room. Despite these, the overwhelmingly positive feedback underscores the hotel's commitment to maintaining a clean and pleasant stay for its guests.
Staff
The staff at The Venetian Macao have garnered significant praise for their exemplary service and professionalism. Guests frequently highlight the helpfulness and friendly nature of the hotel’s employees, from front desk personnel to housekeeping and concierge services. The staff are described as courteous, efficient and highly attentive to guests' needs, often going above and beyond to ensure a comfortable stay. Special mentions are given to individuals like Jonathan at the concierge and Ali at reception for their outstanding assistance and warm demeanor.
Many guests appreciate the timely responses to requests, such as providing extra water bottles or offering upgrades to luxurious suites. The staff's ability to ensure smooth check-ins and check-outs, despite occasional inefficiencies, has also been noted positively by many visitors. A number of reviewers commend the multilingual capabilities and professional conduct of the employees, even though some mention that not all staff are fluent in English.
Housekeeping receives accolades for maintaining clean and comfortable rooms, while the reception and room service teams are frequently acknowledged for their friendly and attentive service. Guests also appreciate small gestures such as being offered cakes or early check-ins, which enhance their overall experience.
Although there are occasional critiques about some staff not being as friendly or efficient, these are outweighed by the numerous compliments on the staff’s warmth, professionalism and dedication. The ability of the staff to provide accurate guidance and accommodate special requests has left a lasting positive impression on many visitors, making the hotel's service standout for its high quality and personable touch.
Wi-Fi
The Venetian Macao offers wifi access that impresses with its effectiveness and quality. Many guests have praised the hotel's superb wifi connection, stressing how it enhances their stay. However, there is a note of caution regarding the placement of the Wi-Fi router, as some feel it is positioned too high, potentially causing discomfort. Despite this isolated concern, the overall sentiment leans positively, highlighting a generally reliable and satisfactory internet experience.
Spa
The Venetian Macao's spa has garnered high praise for its outstanding facilities and services. Guests frequently describe their experiences as amazing and incredible, noting the exclusive and deluxe equipment available. The skilled masseuses contribute to a flawless and professional experience that leaves visitors thoroughly impressed. The V spa stands out as a particular highlight, offering a serene and rejuvenating retreat within the hotel. Overall, the spa at The Venetian Macao is noted for its top-notch amenities and expert services, making it a must-visit for those looking to unwind and pamper themselves.
Pool
The pool area of The Venetian Macao receives considerable praise from guests, emphasizing its privacy and well-maintained facilities. Reviewers regularly highlight the pool's considerable size and stunning design, frequently describing it as amazing, fantastic and magnificent. The heated pools, particularly those designed for children, add a layer of comfort, ensuring a pleasant experience even when the weather is cooler. However, some guests noted that one of the pools had cold water, while the other was warm, which could be a minor inconvenience depending on personal preferences.
The outdoor pool with a city view offers a unique floating experience amidst the urban backdrop, making it a favorite spot to relax. It's evident that the pool area is well-regarded, providing a lovely and serene atmosphere to unwind. Guests felt the pools were great, contributing significantly to their overall positive impression of the hotel's swimming facilities.
Nevertheless, there are a couple of points to be mindful of. Some guests found the pool's location to be a bit of a walk from other amenities and there were occasional mentions of early closing hours with pools shutting by 6 or 7 PM. Despite these minor drawbacks, the overall sentiment towards the pool area is highly favorable, making it a major attraction of The Venetian Macao’s accommodations.
Family
The Venetian Macao stands out as a great choice for a family vacation, offering plenty of amenities catering to families and children. The rooms are notably spacious and can comfortably accommodate a family of four with extra beds available if needed. Children’s amenities are well provided, making the hotel very child- and baby-friendly, including facilities like baby strollers. The overall room experience is enhanced by luxurious and comfortable sleeping arrangements.
Food options are well-suited for families, adding to the convenience of staying at the hotel. Families can also enjoy a relaxing environment perfect for unwinding together. Kids particularly seem to enjoy the space and various amenities, which culminate in positive family experiences and satisfaction.
However, the hotel layout might present some challenges, as getting around with young children can be inconvenient. The casino, centrally located, might not be ideal for families and the Kids Zone incurs an additional fee. Traffic patterns and accessibility to the city center could also be improved to enhance the family-friendly nature of The Venetian Macao. Despite these aspects, it remains a popular choice for those traveling with children due to its family-oriented offerings.
Nightlife
The Venetian Macao offers visitors an exciting nightlife experience with a variety of options. The hotel is excellently located, making it easy to explore the area's vibrant nightlife. The large casino provides ample entertainment, though it may not have the same charm as some other venues and lacks a variety of machines. Guests have noted that while the casino is spacious, it can feel a bit overwhelming and certain amenities, such as free alcoholic drinks, are no longer available. Despite these limitations, check-in is efficient and the overall reception is highly satisfactory. However, it's worth noting that the shopping areas can become quite crowded.
5 Star
The Venetian Macao garners praise as a luxurious five-star hotel that surpasses its counterparts in both ambiance and spaciousness. Guests highlight the comprehensive range of luxury amenities and the overall five-star experience offered by the hotel.
The suites are notably large, featuring spacious bathrooms, comfortable beds and impressive views from higher floors. Guests particularly appreciate the variety and quality of the breakfast options and the hotel's convenient location where everything is accessible within close proximity.
Staff receive consistent commendations for delivering five-star service, contributing to the extraordinary hospitality experience. The hotel’s atmosphere is compared to staying in a palace, affirming its standing as a top accommodation choice. Some visitors rate it higher than prestigious hotels such as the Bellagio in Las Vegas.
However, not all feedback is glowing; some guests feel that the hotel falls short of other international five-star standards, citing issues such as room overbooking and lack of acceptance of certain credit cards like American Express. Despite these criticisms, the consensus remains that the Venetian Macao delivers an exceptional experience, living up to its five-star rating in most aspects.
Business
The Venetian Macao stands out as a prime choice for business travelers, offering comprehensive amenities tailored for corporate guests. Meeting facilities and an executive lounge ensure productive work sessions, while the business-friendly services enhance the overall experience. The rooms, noted for their spaciousness and high quality, provide a comfortable work setting. Additional conveniences include concierge and luggage storage services, as well as a reliable shuttle bus service, including routes to and from the airport. The proximity of exhibition halls simplifies attendance at events, making business trips more effective. Despite its reputation, The Venetian Macao may be underrated for business travel, yet it clearly supports the needs of corporate guests with ease.
Accessible
The Venetian Macao offers guests with disabilities a blend of accessible features and luxurious amenities. Spacious and well-appointed rooms, complete with dual televisions, ensure comfort and convenience during their stay. The hotel's facilities, including a welcoming pool, further enhance the guest experience.
Accessibility-wise, the hotel provides useful aids such as shuttle services and maps from the staff, making navigation relatively straightforward. However, the sprawling size of the property and limited accessible spots may pose challenges for those with mobility issues. Overall, while the hotel boasts several accessible facilities, its vast scope may not be ideal for everyone.
Outdoor Pool
The outdoor pool at The Venetian Macao receives high praise from guests for its well-maintained and heated facilities. Visitors describe the pool area as lovely, perfect for relaxation and particularly suitable for families with a heated pool specifically for kids. The pool is easily accessible by foot and stands out as one of the best features of the hotel. Overall, guests find the outdoor pool to be a great and enjoyable part of their stay.
Honeymoon
The Venetian Macao offers a notable experience for honeymooners, creating a special ambiance designed to celebrate romantic moments. Couples can enjoy facilities tailored for honeymoon stays, including dedicated honeymoon suites. Guests frequently praise the thoughtful gestures, such as the provision of a chocolate cake which adds to the intimate feel of a honeymoon celebration. The hotel staff are commended for their friendliness and efforts to make guests' stays memorable, proving especially attentive during special occasions like birthdays. However, navigating the hotel's extensive premises, particularly the restriction of bringing luggage through the casino, can pose some difficulties. Despite this, the overall environment of The Venetian Macao is seen as perfect for couples looking to enjoy their honeymoon.
Luxury
The Venetian Macao offers a luxurious stay characterized by exquisite comfort and opulence. Renowned as the best resort in Macau, the property boasts elegantly presented and stylishly decorated interiors, creating a world of elegance and impeccable service. Guests frequently praise the luxurious amenities and the overall quality of the accommodation, highlighting the grand and spacious rooms that exude a luxurious feel.
The hotel is also known for its fabulous art design and stunning Venetian setting. Luxury shopping and an amazing food court add to the overall luxurious experience. Staff hospitality consistently exceeds expectations, further enhancing the luxurious atmosphere.
While some aspects like the breakfast pricing and the crowded atmosphere received mixed reviews, the general sentiment points towards an overall amazing and luxurious experience. Despite minor drawbacks, the Venetian Macao remains a glamorous and unrivaled destination for those seeking a high-end, luxurious getaway.
Romantic
The Venetian Macao offers a romantic ambiance perfect for couples seeking a special getaway. Guests note the romantic view and atmosphere, ideal for celebrations like honeymoon stays and wedding anniversaries. The rooms are described as exceptionally large, comfortable and cozy, creating an inviting space for relaxation. Special touches like heart-shaped towel arrangements with fresh rose petals and delicious cheesecakes adorned with roses contribute to a memorable romantic experience. However, the bath was mentioned to be too small for two people. Overall, the venue is depicted as perfect for romantic recoveries and occasions.
Yes, The Venetian Macao has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Venetian Macao.
No, The Venetian Macao doesn't allow dogs.
Yes, parking facilities are available at The Venetian Macao.