Intercity Maceio
Maceio
-9.65608900,
-35.70016700
,
Rua Prefeito Abdon Arroxelas, 147, Bairro Ponta Verde
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Summary of reviewsIntercity Maceio receives high marks for its exceptional location, conveniently close to popular attractions such as Ponta Verde boardwalk, Jatiuca beach, pharmacies, supermarkets and restaurants. Many guests appreciate the safety, comfort and attentive staff which add to its appeal as a base for relaxation and adventure in the coastal city.
Breakfast at Intercity Maceio is generally praised for its excellent, varied and tasty offerings, including regional foods and lactose-free products. The breakfast buffet is well-received for its ambiance and attentive service, although some guests suggest that it could benefit from more variety and consistent replenishment. Dinner experiences are mixed; while the main restaurant and bar offerings are appreciated for their quality and pricing, the half-board options and room service have been criticized for lack of variety, flavor and occasional poor service.
Rooms are described as spacious, comfortable and well-equipped with many guests noting the cozy beds, reliable air conditioning and modern décor. However, some rooms suffer from issues like mold, musty odors, poor maintenance and lack of natural light. Despite these drawbacks, the staff's prompt response to reported problems enhances the overall experience.
Cleanliness receives mixed reviews with many guests praising the clean rooms and common areas, as well as the diligent housekeeping staff. Nonetheless, inconsistencies such as moldy showers, musty smells and instances of ingrained dirt have been reported, highlighting a need for improved cleanliness standards.
The staff at Intercity Maceio are frequently commended for their politeness, efficiency and attentiveness, contributing significantly to guests' positive experiences.
Wi-Fi experiences are varied with some guests finding the connection strong and reliable, while others report slow speeds and frequent connectivity issues, particularly for work-related needs.
The gym at Intercity Maceio faces criticism for being frequently closed, poorly maintained and lacking functional equipment. Many guests feel it requires better maintenance and an upgrade.
The rooftop pool is a highlight for many, offering spectacular views and a pleasant atmosphere. However, its small size, occasional overcrowding and maintenance issues detract from the overall experience.
Parking at Intercity Maceio is convenient but comes with challenges such as limited space, additional fees and occasional leaks in the garage. Despite these issues, the parking arrangement provides a reasonable solution given the urban constraints.
Families find Intercity Maceio well-suited for their needs with spacious rooms, baby cribs and pet-friendly policies enhancing their stay. The hotel's comfortable double beds are particularly beneficial for those traveling with children.
The beds receive widespread praise for their comfort, contributing to a good night's sleep for many guests. There are occasional criticisms regarding noisy springs and thin pillows, but overall, the sleeping environment is deemed very comfortable.
Intercity Maceio's four-star rating receives mixed feedback. While some guests consider it a good four-star hotel, others feel it aligns more with a three-star standard, calling into question the value for cost.
In summary, Intercity Maceio offers a highly convenient location, comfortable beds and attentive staff, making it a preferred choice for tourists and families. Areas for improvement include breakfast variety, room maintenance, Wi-Fi reliability, gym facilities and overall cleanliness.
Categories
Breakfast at Intercity Maceio is generally praised for its excellent, varied and tasty offerings, including regional foods and lactose-free products. The breakfast buffet is well-received for its ambiance and attentive service, although some guests suggest that it could benefit from more variety and consistent replenishment. Dinner experiences are mixed; while the main restaurant and bar offerings are appreciated for their quality and pricing, the half-board options and room service have been criticized for lack of variety, flavor and occasional poor service.
Rooms are described as spacious, comfortable and well-equipped with many guests noting the cozy beds, reliable air conditioning and modern décor. However, some rooms suffer from issues like mold, musty odors, poor maintenance and lack of natural light. Despite these drawbacks, the staff's prompt response to reported problems enhances the overall experience.
Cleanliness receives mixed reviews with many guests praising the clean rooms and common areas, as well as the diligent housekeeping staff. Nonetheless, inconsistencies such as moldy showers, musty smells and instances of ingrained dirt have been reported, highlighting a need for improved cleanliness standards.
The staff at Intercity Maceio are frequently commended for their politeness, efficiency and attentiveness, contributing significantly to guests' positive experiences.
Wi-Fi experiences are varied with some guests finding the connection strong and reliable, while others report slow speeds and frequent connectivity issues, particularly for work-related needs.
The gym at Intercity Maceio faces criticism for being frequently closed, poorly maintained and lacking functional equipment. Many guests feel it requires better maintenance and an upgrade.
The rooftop pool is a highlight for many, offering spectacular views and a pleasant atmosphere. However, its small size, occasional overcrowding and maintenance issues detract from the overall experience.
Parking at Intercity Maceio is convenient but comes with challenges such as limited space, additional fees and occasional leaks in the garage. Despite these issues, the parking arrangement provides a reasonable solution given the urban constraints.
Families find Intercity Maceio well-suited for their needs with spacious rooms, baby cribs and pet-friendly policies enhancing their stay. The hotel's comfortable double beds are particularly beneficial for those traveling with children.
The beds receive widespread praise for their comfort, contributing to a good night's sleep for many guests. There are occasional criticisms regarding noisy springs and thin pillows, but overall, the sleeping environment is deemed very comfortable.
Intercity Maceio's four-star rating receives mixed feedback. While some guests consider it a good four-star hotel, others feel it aligns more with a three-star standard, calling into question the value for cost.
In summary, Intercity Maceio offers a highly convenient location, comfortable beds and attentive staff, making it a preferred choice for tourists and families. Areas for improvement include breakfast variety, room maintenance, Wi-Fi reliability, gym facilities and overall cleanliness.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Intercity Maceio boasts an exceptional location, drawing praise for its close proximity to some of Maceio's most popular attractions. Just a block from the Ponta Verde boardwalk, the hotel offers easy access to beautiful beaches, bustling bars and a variety of restaurants, making it an ideal choice for tourists. Guests appreciate that pharmacies, supermarkets and convenience stores are within walking distance, adding to the convenience of the hotel’s setting.
The hotel’s geography places it near Jatiuca beach and other prime spots like Pajuçara and Marco dos Corais, facilitating exploration of both the local area and further afield destinations like Francês, Gunga and Barra de São Miguel. The location also receives high marks for safety, allowing visitors to explore the vibrant surroundings with peace of mind. Complete with comfortable amenities and attentive staff, Intercity Maceio serves as a highly recommended base for both relaxation and adventure in this coastal city.
Reviews of breakfast at Intercity Maceio highlight several positive aspects, along with some areas for improvement. Many guests commend the breakfast for being excellent, varied and tasty. The breakfast buffet is often described as complete with fresh items and quick replenishment, offering a wide variety of options, including regional foods, lactose-free products and a diverse range of breads and fruits. The ambiance and attentive service in the breakfast area are generally well-received.
However, certain reviews indicate that while the breakfast is good, it could benefit from more variety and consistent replenishment. Some guests note the limited options of breads and cold cuts, the same options every day and occasionally overripe or unsightly fruits. A few reviews express disappointment with the breakfast, pointing out scarce choices and disorganization during peak times.
Overall, the breakfast experience at Intercity Maceio is largely positive, earning praises for its quality and variety, though there is room for minor enhancements to meet all guests' expectations fully.
Intercity Maceio offers a restaurant where guests can enjoy lunch and dinner with varied and fairly priced offerings. Many guests praised the quality of the food, especially when dining in the restaurant or bar. Half board options allow guests to choose a dish from the menu, generally appreciated for its good quality and excellent pricing. Some guests found the dinner experience pleasurable, particularly the breakfast-dinner combinations and the excellent dinners they enjoyed.
However, there were significant negative points highlighted in the reviews. Some guests found the dinner service lacking in variety and flavor with complaints about the repetitive and uninspired menu when dinner was included in their daily rate. Customer service issues were also noted, including long waits for à la carte options, unavailability of menu items and occasional rudeness from staff.
Room service dinners received unfavorable reviews with instances of inedible food and extended waiting times. The Christmas dinner was particularly criticized for not matching the festive atmosphere and for being overpriced. Additionally, there were logistical challenges, such as ordering difficulties and poor communication regarding the half-board details, further dampening the dining experience.
Overall, while the main restaurant generally offers good food and value, guests should be cautious about half-board options and room service due to inconsistency in quality and service.
The rooms at Intercity Maceio receive mixed feedback from guests, though many commendable aspects stand out. Many reviews highlight the spaciousness and comfort of the rooms with several mentioning that they are cozy, clean and well-equipped. The comfort of the beds and the reliable air conditioning contribute positively to the guest experience. Numerous guests appreciate the helpful organization, cleanliness and modern décor of the newer rooms. The functionality of amenities, such as hot showers and work desks, adds to the overall sense of a well-thought-out accommodation.
However, some rooms suffer from significant drawbacks. Issues such as mold, musty odors, poor maintenance and inadequate cleaning frequently arise. Several rooms have been noted for their small size and lack of natural light, as well as problems with humidity and cleanliness. Furniture and fittings appear worn or damaged in some cases and the overall condition of certain rooms does not always align with the promotional images. Moreover, room acoustics could use improvement with some complaints about noise levels and poor soundproofing.
While some guests have dealt with malfunctioning facilities, such as broken safes, faulty air conditioning remotes and clogged sinks, the staff quickly reassigns rooms when problems are reported. Despite these issues, the general sentiment indicates that when the rooms are in good condition, they provide a comfortable and pleasant stay.
Intercity Maceio receives numerous praises for its comfortable beds, providing guests with large and excellent-sized options that ensure a good night's sleep. Many reviews commend the softness of the mattresses, likening them to a mother's hug with multiple mentions of quality bedding and fresh sheets. The spacious rooms further contribute to the pleasant sleeping experience. In contrast, some reviews mention issues such as noisy springs, small bed sizes and uncomfortable, thin pillows. Isolated feedback mentions instances of beds being dirty and hard, potentially affecting overall comfort. Despite occasional criticisms, the consensus suggests that the hotel generally offers a very comfortable and restful sleep environment.
Intercity Maceio presents a mixed bag when it comes to cleanliness according to guest reviews. Many visitors praise the hotel for its excellent cleanliness, noting the clean and cozy beds, well-maintained rooms and tidy common areas. Several guests found the accommodations wonderfully clean and fresh with daily room tidying and the hotel following sanitary standards. Positive remarks also highlight the attentive and helpful cleaning staff, alongside comments about the clean environment and fragrant rooms.
However, the hotel does suffer from significant inconsistencies. Quite a few guests mentioned that their rooms were not cleaned on certain days of their stay. Problems like moldy showers, dirty bathrooms and rooms with musty smells were also recurrent complaints. Some guests found ingrained dirt in bathrooms, dirty floors and stained towels, while others noted the presence of cockroaches and ants. Maintenance issues, such as leaky showers and rusty bathroom fixtures, further detracted from the overall cleanliness experience.
While many appreciate the efforts of the thorough and friendly housekeeping staff, it’s clear that the hotel needs to address these inconsistent cleanliness standards to meet all guests' expectations.
The reviews for Intercity Maceio highlight the exceptional performance and warm hospitality of the hotel staff. Guests frequently mention the politeness, efficiency and attentiveness of the team across all areas of the hotel. Both the reception and housekeeping staff receive high praise for their friendly and proactive service. Specific team members receive accolades for their courteous and professional demeanor, enhancing the overall guest experience. While there are occasional mentions of lapses in service, these instances appear to be exceptions rather than the norm. Overall, the staff's helpful and welcoming nature plays a significant role in making Intercity Maceio a preferred choice for visitors.
Guests at Intercity Maceio have mixed experiences regarding the hotel's Wi-Fi. Many found the Wi-Fi connection to be good with a strong signal throughout the hotel, even capable of supporting streaming. However, several guests reported significant issues with the internet, particularly those who needed a stable connection for work. They mentioned that the Wi-Fi was slow, difficult to connect and frequently dropped. Some noted that the Wi-Fi did not work well in certain areas, such as apartment 318 and that the signal was weak, possibly due to limited routers. Overall, while some found the Wi-Fi satisfactory, others experienced considerable connectivity problems.
The fitness center at Intercity Maceio has been a point of contention for guests. Many noted that the gym was either closed without prior notice or had limited operating hours, making it almost impossible to use. Furthermore, several reviews mentioned the gym being poorly maintained with outdated and broken equipment that required repair. The facility seemed to lack sufficient and functional equipment, rendering it nearly unusable for some. Despite a few mentions of the area being well-equipped, the general consensus is that the gym could significantly benefit from better maintenance and an upgrade of its equipment. Overall, guests felt that the gym space did not meet their expectations and had significant room for improvement.
The rooftop pool area of Intercity Maceio offers a mixed bag of experiences. Many guests appreciate the spectacular views and pleasant atmosphere of the rooftop with its bar service and live music adding a charming touch. The pool itself is described as beautiful, comfortable and great with several noting its excellent service and wonderful sea view. Unfortunately, some reviews point out that the pool is small and can get crowded and there's an issue with maintenance, cleanliness and renovations leading to the pool being unavailable at times. Despite these drawbacks, the rooftop area is viewed as a significant advantage of the hotel, providing a cozy and enjoyable space for guests when fully operational.
The parking experience at Intercity Maceió presents a mix of both convenience and challenges for guests. The hotel offers on-site parking, but it comes with an additional fee, typically around 15 reais per day. While some guests appreciate the added security of the underground parking, they note that the fee was sometimes surprising or not as quoted initially. There are limited spaces available, making it difficult to find parking and the tight spots can also pose a challenge for maneuvering vehicles, especially for larger cars.
Guests have reported issues such as a consistently full parking lot and occasional leaks in the garage. The process of identifying vehicles in the garage can cause delays. Additionally, some guests felt unsafe leaving their cars on the street when no hotel parking was available. For those unable to secure a spot at the hotel, alternative transport and easy parking in the surrounding area may be necessary, though not guaranteed.
Despite these drawbacks, the arrangement ensures a peaceful stay for those who manage to secure a spot, albeit at an extra cost. The overall consensus indicates that while the parking situation at Intercity Maceió may not be ideal, it provides a reasonable solution given the area's constraints.
When planning a stay at Intercity Maceio, families will find it an excellent choice for their needs. Numerous reviewers highlight the hotel's spacious and comfortable environment, making it particularly perfect for family vacations. The hotel goes above and beyond to cater to families, offering services such as baby cribs and accommodating family members' needs. Guests have mentioned that the double beds are particularly beneficial for those traveling with children. Pet-friendly policies also extend to kids, creating a welcoming atmosphere for all family members. Although there are a few opinions that suggest otherwise, the majority view Intercity Maceio as a very good family-friendly place, praised for both its excellent value and suitability for family getaways.
Intercity Maceio has received mixed reviews from its patrons regarding its four-star rating, facilities and services. While some guests have found it to be an excellent option for business travel, highlighting it as a great four-star property, others have contended that the overall quality does not align with what one would expect from a four-star establishment.
Several guests feel that the hotel fits the mold of a standard three-star hotel, rather than the advertised four stars. The expectations linked to its four-star rating often aren't met, leaving some visitors feeling that the value for cost is lacking. Despite these criticisms, there are guests who have had a good four-star hotel experience at Intercity Maceio, claiming it meets their needs 100%.
In summary, while Intercity Maceio may offer good quality and value for certain travelers, its ability to deliver a true four-star experience appears inconsistent based on varied guest feedback.
Intercity Maceio stands out as an ideal choice for business travelers. The accommodations and facilities are well-suited for those on business trips, offering practical and spacious setups, including rooms with large desks that are perfect for working. The hotel provides early breakfast options, catering to professionals with tight schedules. Business services are commendable with meeting rooms that meet the diverse needs of corporate clients. Additionally, the convenience store adds an extra layer of practicality for those looking to make quick purchases. While there were a few mentions of the hotel not being fully prepared to facilitate every business request, the overall feedback indicates that Intercity Maceio excels in catering to business travelers.
Intercity Maceio offers a location that is both convenient and safe, making it an excellent cost-benefit option for travelers. Guests found the rooms to be spacious and accessible, specifically noting that apartment 117 is equipped for people with special needs. However, there are some areas for improvement regarding the accessibility features. The pool area could be more accessible and while some rooms are designed with accessibility in mind, others fall short. The elevators presented a significant challenge as they are small, slow and sometimes out of service, causing inconvenience. Despite these issues, the hotel generally provides good accessibility in its rooms, making it a viable option for guests with disabilities.
Intercity Maceio boasts a rooftop terrace that features a beautiful and comfortable outdoor pool area. Guests highlight the pool's prime location on the top floor of the hotel, offering a spectacular and privileged view near the sea. The rooftop pool area is described as very nice and pleasant, making it a notable amenity for visitors looking to relax and enjoy the coastal scenery.
Intercity Maceio is recognized for its commitment to being pet-friendly, making it a favored choice for those traveling with their furry friends. Guests have praised the hotel for allowing pets and providing essential amenities such as feeders, water dispensers, mats, pillows and beds for dogs, ensuring a comfortable stay for pets. Despite some feedback about pets barking late into the night and an additional daily charge of 70.00 for pets, the overall sentiment is positive. It's clear that Intercity Maceio takes pet acceptance seriously, offering a welcoming environment for animal companions.
Location Show Map
Location
The hotel’s geography places it near Jatiuca beach and other prime spots like Pajuçara and Marco dos Corais, facilitating exploration of both the local area and further afield destinations like Francês, Gunga and Barra de São Miguel. The location also receives high marks for safety, allowing visitors to explore the vibrant surroundings with peace of mind. Complete with comfortable amenities and attentive staff, Intercity Maceio serves as a highly recommended base for both relaxation and adventure in this coastal city.
Breakfast
However, certain reviews indicate that while the breakfast is good, it could benefit from more variety and consistent replenishment. Some guests note the limited options of breads and cold cuts, the same options every day and occasionally overripe or unsightly fruits. A few reviews express disappointment with the breakfast, pointing out scarce choices and disorganization during peak times.
Overall, the breakfast experience at Intercity Maceio is largely positive, earning praises for its quality and variety, though there is room for minor enhancements to meet all guests' expectations fully.
Dinner
However, there were significant negative points highlighted in the reviews. Some guests found the dinner service lacking in variety and flavor with complaints about the repetitive and uninspired menu when dinner was included in their daily rate. Customer service issues were also noted, including long waits for à la carte options, unavailability of menu items and occasional rudeness from staff.
Room service dinners received unfavorable reviews with instances of inedible food and extended waiting times. The Christmas dinner was particularly criticized for not matching the festive atmosphere and for being overpriced. Additionally, there were logistical challenges, such as ordering difficulties and poor communication regarding the half-board details, further dampening the dining experience.
Overall, while the main restaurant generally offers good food and value, guests should be cautious about half-board options and room service due to inconsistency in quality and service.
Rooms
However, some rooms suffer from significant drawbacks. Issues such as mold, musty odors, poor maintenance and inadequate cleaning frequently arise. Several rooms have been noted for their small size and lack of natural light, as well as problems with humidity and cleanliness. Furniture and fittings appear worn or damaged in some cases and the overall condition of certain rooms does not always align with the promotional images. Moreover, room acoustics could use improvement with some complaints about noise levels and poor soundproofing.
While some guests have dealt with malfunctioning facilities, such as broken safes, faulty air conditioning remotes and clogged sinks, the staff quickly reassigns rooms when problems are reported. Despite these issues, the general sentiment indicates that when the rooms are in good condition, they provide a comfortable and pleasant stay.
Beds
Cleanliness
However, the hotel does suffer from significant inconsistencies. Quite a few guests mentioned that their rooms were not cleaned on certain days of their stay. Problems like moldy showers, dirty bathrooms and rooms with musty smells were also recurrent complaints. Some guests found ingrained dirt in bathrooms, dirty floors and stained towels, while others noted the presence of cockroaches and ants. Maintenance issues, such as leaky showers and rusty bathroom fixtures, further detracted from the overall cleanliness experience.
While many appreciate the efforts of the thorough and friendly housekeeping staff, it’s clear that the hotel needs to address these inconsistent cleanliness standards to meet all guests' expectations.
Staff
Wi-Fi
Gym
Pool
Parking
Guests have reported issues such as a consistently full parking lot and occasional leaks in the garage. The process of identifying vehicles in the garage can cause delays. Additionally, some guests felt unsafe leaving their cars on the street when no hotel parking was available. For those unable to secure a spot at the hotel, alternative transport and easy parking in the surrounding area may be necessary, though not guaranteed.
Despite these drawbacks, the arrangement ensures a peaceful stay for those who manage to secure a spot, albeit at an extra cost. The overall consensus indicates that while the parking situation at Intercity Maceió may not be ideal, it provides a reasonable solution given the area's constraints.
Family
4 Star
Several guests feel that the hotel fits the mold of a standard three-star hotel, rather than the advertised four stars. The expectations linked to its four-star rating often aren't met, leaving some visitors feeling that the value for cost is lacking. Despite these criticisms, there are guests who have had a good four-star hotel experience at Intercity Maceio, claiming it meets their needs 100%.
In summary, while Intercity Maceio may offer good quality and value for certain travelers, its ability to deliver a true four-star experience appears inconsistent based on varied guest feedback.
Business
Accessible
Outdoor Pool
Dog Friendly
Yes, Intercity Maceio has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Intercity Maceio.
Yes, Intercity Maceio welcomes dogs.
Yes, parking facilities are available at Intercity Maceio.
No, Intercity Maceio doesn't have a gym.
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