Info
Summary of reviewsMackinaw City Clarion Hotel Beachfront receives frequent praise for its prime location, especially its proximity to the Star Line Ferry, making it exceptionally convenient for trips to Mackinac Island. Guests appreciate the beautiful beachfront setting with panoramic views of Lake Huron and easy access to downtown shops, restaurants and attractions. The availability of free parking and quiet surroundings further enhance the convenience and appeal of the location.
Dinner experiences at the hotel are highly regarded with guests enjoying the quality and variety of meals offered both on-site and at nearby restaurants. The cozy atmosphere of the hotel’s restaurant and its prime location near dining options contribute to positive gastronomic experiences for visitors.
Families find the hotel to be particularly accommodating with spacious rooms, a variety of family-friendly amenities and proximity to local attractions like playgrounds and a ship. Children enjoy the pool and game room, making it a suitable choice for family vacations.
Despite these positives, several areas require improvement. The breakfast has received mixed feedback with many guests noting the limited variety and poor quality of food options, often describing it as insufficient and disappointing. The breakfast service was especially criticized during the COVID-19 pandemic with a meager grab-and-go setup that failed to meet expectations.
Room conditions present a mixed bag; while some guests appreciate the spaciousness and comfort, many point out the outdated decor, old furniture and need for extensive renovations. Cleanliness also emerges as a significant concern with frequent reports of dirty carpets, musty odors and maintenance issues such as broken fixtures and malfunctioning appliances.
The hotel staff receive mixed reviews as well. While many guests commend the front desk staff for their friendliness and professionalism, others report instances of rudeness and unresponsiveness, particularly from management. The cleaning and maintenance staff, however, are often praised for their dedication and courtesy.
Reviews of the Wi-Fi service are largely negative with many guests experiencing poor connectivity and spotty service. The indoor pool also garners mixed feedback with some enjoying it and others citing issues such as dirtiness, unsanitary conditions and inconsistent temperatures.
The beachfront location is a major highlight with guests enjoying the clean, private beach and beautiful views, although some suggest that better upkeep is necessary. Parking, while generally sufficient and convenient, occasionally faces challenges with tight spaces and cleanliness issues.
In summary, the Mackinaw City Clarion Hotel Beachfront excels in its location, dining options and family-friendly environment but needs significant improvements in breakfast offerings, room conditions, cleanliness standards and staff consistency to enhance overall guest satisfaction.
Show moreRead review summaries for all categories
Categories
