Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Best Western Plus d'Europe et d'Angleterre receives high praise for its exceptional location and overall guest experience. Situated by the picturesque Saône River and at the heart of Mâcon, it offers scenic views and easy access to the old town, restaurants, shops and cafes. The blend of historical elegance and modern comforts enhances its charm, making it an ideal spot for both short stopovers and extended stays. Secure on-site parking further adds to the convenience.
Guests commend the hotel’s breakfast for its quality and variety, highlighting homemade items and regional specialties. Despite the enjoyable offerings, some feel the €18 price is steep, suggesting room for improvement in variety and presentation. The dining experience is noted for local restaurant recommendations, though the absence of an in-house restaurant and limited evening food options via room service are seen as drawbacks.
The rooms are celebrated for their cleanliness, comfort and decoration with many offering beautiful river views. Despite some critiques of size or outdated decor, the overall atmosphere is praised. The hotel's rigorous cleaning standards ensure a neat and welcoming environment appreciated by guests.
Staff receive high marks for their exceptional service, friendliness and professionalism. The front desk consistently goes above and beyond to accommodate special requests and provide helpful information, making the overall guest experience delightful. The staff's English proficiency and effective communication further enhance the stay for international visitors.
Free Wi-Fi is generally reliable, though some mention weaker signals in certain areas. Parking is secure and convenient, especially when reserved in advance, despite being limited and sometimes costly. For families, the hotel offers comfortable accommodations and amenities, creating a safe and welcoming environment for both children and pets.
The beds are notably comfortable, contributing to a restful night's sleep, though a few guests found them too hard or in need of replacement. While the hotel receives mixed reviews on living up to a four-star rating, it is praised for its charm and suitability for business travelers, offering a friendly and well-located stay.
For dog owners, the hotel is notably pet-friendly, allowing pets in various areas and providing a pleasant experience despite an additional fee. Overall, the Best Western Plus d'Europe et d'Angleterre stands out for its prime location, cleanliness, exceptional staff and welcoming environment for both families and pets. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Junior SuiteSoundproofed room featuring an LCD TV, telephone and private bathroom with bath or shower.
Superior Double RoomSoundproofed room featuring a view of the interior courtyard, an LCD TV, telephone and private bathroom with bath or shower. This room features a view on the city or on the terrace.
Standard Double RoomSoundproofed room featuring an LCD TV, telephone and private bathroom with shower. This room features a view on the city or on the terrace.
Deluxe RoomSoundproofed room featuring a view of the Saône River, an LCD TV, telephone and private bathroom with shower.
Comfort Double RoomSoundproofed room featuring an LCD TV, telephone and private bathroom with shower. This room features a view on the city or on the terrace.
Family Room (3 or 4 people) Soundproofed room featuring an LCD TV, telephone and private bathroom with bath or shower.
Executive Double RoomOverlooking the river, this soundproofed room features an LCD TV, a telephone and a private bathroom with a bath or shower.
Guest Reviews
8.1
Very Good
Location
The 'Best Western Plus d'Europe et d'Angleterre' boasts an exceptional location that continually impresses its guests. Positioned conveniently by the picturesque Saône River, the hotel offers beautiful riverside views that add to its charm. This historic establishment is nestled right in the heart of Mâcon, making it a prime spot for visitors looking to explore the city. The central location ensures easy access to the old town, allowing for leisurely strolls along the river promenade and quick walks to a variety of nearby restaurants, shops and cafes.
Highly regarded for its convenience, the hotel stands as an ideal stopover for travelers heading further south or those wishing to discover Mâcon for the first time. Its proximity to the city's main attractions and excellent transit links make it a favorite among guests who appreciate its easy accessibility on foot. Secure parking on-site is also a noted advantage.
Guests frequently highlight the hotel's blend of historical elegance and modern comforts. While some mention the nearby busy road, the overall sentiment remains positive—appreciating the hotel’s strategic positioning and serene ambiance despite its central location. The combination of a convenient, scenic location with excellent hotel services and friendly staff makes the 'Best Western Plus d'Europe et d'Angleterre' a top choice for a memorable stay in Mâcon.
Breakfast
The breakfast at Best Western Plus d'Europe et d'Angleterre generally receives high praise for its quality and variety. Many guests have noted the excellent and delicious options available with some particularly enjoying the extensive and well-prepared buffet. Homemade items like yogurt, compote and cakes are standout features, along with high-quality regional specialties. The charming and friendly breakfast staff contribute to a pleasant experience and the setting, including a magnificent fireplace and a bright, pleasant breakfast room, adds to the enjoyment.
However, some guests feel that the breakfast is overpriced with the €18 rate being a common point of contention. Despite the extensive offerings, a few reviewers mentioned areas for improvement, such as the variety of bread and toppings, as well as the overall appeal and presentation of the buffet. Some found the selection to be lacking and not up to the standard expected for the price.
Overall, while the breakfast at this hotel is well-liked for its taste, variety and quality, the cost and occasional shortcomings in variety and presentation did leave a few guests feeling it could provide better value.
Dinner
The dining experience at the Best Western Plus d'Europe et d'Angleterre receives mixed reviews from guests. Many guests appreciated the hotel's helpful recommendations and found the local restaurant suggestions to be quite good with some even labeling them as extraordinary. Nearby restaurants across the river and other local eateries were also highlighted positively.
However, there is a noticeable absence of an in-house restaurant, which disappointed some visitors. Instead, the limited evening food options often comprised reheated microwave meals via room service, which didn't always meet expectations. The small bar offering did provide a selection of very good regional wines, adding a charming touch to the overall experience.
Despite these drawbacks, guests were pleased with the friendly and informative staff who consistently offered helpful dining recommendations. While coffee options were lacking and breakfast facilities fell short considering the price, the convenience of nearby dining locations and the possibility of tasty, well-presented food delivered to the room were appreciated.
Rooms
The rooms at Best Western Plus d'Europe et d'Angleterre generally receive mixed feedback from guests, though positive aspects prevail. Many visitors praise the spaciousness, cleanliness and comfort of the rooms, noting that some offer beautiful views of the Saône River. The rooms are often described as well-decorated, cozy and featuring comfortable beds along with modern and well-appointed bathrooms. Despite some rooms being smaller or dark, visitors highlight their functionality and quietness, making them a comfortable retreat. The air conditioning and decor receive varying reviews with some rooms described as outdated or in need of a refresh. Additionally, amenities like large showers and individual furnishings add a touch of luxury to the stay. While there are mentions of smaller or less impressive rooms, the overall atmosphere and charm of the hotel seem to contribute positively to the guests’ experience.
Beds
The beds at Best Western Plus d'Europe et d'Angleterre have received predominantly positive feedback from guests. Consistently described as comfortable and offering high-quality bedding, many guests praised the good sleep quality they experienced during their stay. Reviews highlighted the spaciousness and coziness of the beds with several noting the luxurious feel of a very comfortable king-size bed. The bedding quality further enhanced the overall comfort with a few mentions of rooms being well soundproofed, thus contributing to a peaceful night's sleep.
However, there were occasional remarks about some beds being too hard or mattresses needing immediate replacement. A few guests found the beds smaller than expected or hard to reach for sleep. Despite these isolated critiques, the majority of guests enjoyed the cozy and inviting nature of the beds, often describing the overall sleeping experience as excellent and indulging in restful nights. The comfort extended to the whole room ambiance, making it an inviting retreat after a day of exploring. Overall, the hotel's bedding and sleep quality stand out as notable highlights for guests.
Cleanliness
Best Western Plus d'Europe et d'Angleterre consistently impresses guests with its impeccable cleanliness. Numerous reviews highlight the hotel's remarkable standards, describing it as extremely clean, well-maintained and welcoming. Guests appreciate the spotless and fresh rooms, noting that the establishment guarantees neatness and tidiness throughout. Many found the rooms to be particularly clean, comfortable and even stylishly furnished despite the building's older charm.
The hotel offers a pleasant and serene environment as described by several guests experiencing a clean, functional and dog-friendly stay. While there were minor mentions of inconsistency in cleanliness, the vast majority of reviews praise the hotel's rigorous cleaning practices and overall pristine condition. Whether it’s the well-equipped rooms or the beautiful floors, there is a recurring acknowledgment of the hotel's careful upkeep.
In summary, Best Western Plus d'Europe et d'Angleterre assures a clean, comfortable and aesthetically appealing stay for its guests with cleanliness being a particularly strong aspect that garners consistent commendation.
Staff
The staff at Best Western Plus d'Europe et d'Angleterre have garnered considerable praise from guests for their exceptional service, showcasing a blend of professionalism and warmth. Visitors frequently commend the team for being particularly friendly, helpful and accommodating, creating a welcoming atmosphere from the moment guests arrive. The front desk, in particular, stands out for its dedication to ensuring a pleasant stay with staff members often going above and beyond to assist with special requests, such as arranging parking spaces.
The level of attentiveness and kindness displayed by the staff contributes significantly to the overall guest experience with many highlighting the perfect hospitality and excellent service received. Guests appreciate the friendly, amiable nature of the staff across all areas of the hotel, including the restaurant where the breakfast team also receives high marks for their supportive and pleasant demeanor.
Additionally, the staff's ability to communicate effectively in English and provide helpful information adds to the convenience and comfort for international travelers. While the majority of interactions are described as positive, a few mentions of less accommodating evening staff do appear, though these are outweighed by the numerous accounts of outstanding service and welcoming behavior throughout the day.
Overall, the charming and efficient staff play a central role in enhancing the stay at this stylish, centrally located hotel, leaving a lasting impression on guests who value a high level of service and genuine kindness.
Wi-Fi
The Best Western Plus d'Europe et d'Angleterre offers free Wi-Fi throughout the hotel, which guests generally praise for being strong and stable. In most areas, the internet access is reliable, allowing for a smooth online experience. However, there are a few remarks on the wifi being slow or having a weak signal in certain parts of the hotel with particular issues noted in some rooms where the wifi might not be available at all. Despite this, many guests agree that the wifi worked well during their stay.
Parking
Guests generally find parking at Best Western Plus d'Europe et d'Angleterre to be secure and convenient, particularly when a reservation is made in advance. The hotel offers various parking options including a private, enclosed courtyard, street parking and spaces equipped with charging stations for electric vehicles. Secure parking is frequently mentioned and appreciated with many guests noting easy access to these facilities.
However, there are some challenges. Parking spaces are limited and can be difficult to secure without a reservation. There is also a cost associated with parking, which some find expensive compared to other hotels. For motorcycle parking, there is a specific fee and electric vehicle charging can incur an additional cost as well. Despite these issues, many guests appreciate the safe and accessible parking options provided by the hotel, emphasizing the importance of booking in advance to avoid any inconvenience.
Family
The Best Western Plus d'Europe et d'Angleterre is often highlighted as a family-friendly haven, ideal for those traveling with children. Its large and functional family rooms, some featuring a spacious sofa bed, ensure comfort for both parents and kids. The cleanliness and welcoming ambiance of the rooms add to the positive family experience.
The hotel staff are commended for their friendliness and helpfulness, providing excellent welcome services and great recommendations for nearby dining options. Families appreciate the safe environment and the presence of a playground makes it even more appealing for younger guests.
While it may not be the ultimate choice for children, it does provide sufficient amenities catering specifically to families, making it a suitable stopover during travels. Additionally, the hotel is pet-friendly, ensuring that even family pets like dogs are warmly welcomed. With its ideal setting for families and thoughtful details, the Best Western Plus d'Europe et d'Angleterre offers a pleasant and accommodating stay for family vacations.
4 Star
The Best Western Plus d'Europe et d'Angleterre has been described by guests as somewhat inconsistent with its four-star rating. While some visitors appreciated its charm and found it to be a good overnight stop, others felt that the hotel falls short of typical four-star standards. The facilities and services were often deemed basic and more in line with a three-star hotel. Overall, though it functions well for short stays, guests should manage expectations regarding the premium features normally associated with a four-star establishment.
Business
The Best Western Plus d'Europe et d'Angleterre offers an ambiance that defies the typical business-like atmosphere, providing a pleasant surprise for business travelers. Businessmen find the facilities and location ideal for their needs, often recommending the hotel for both work and leisure stays. The reception is noted for its very friendly service and the breakfast, which includes delicious homemade yogurt, earns high praise. The hotel's location is also considered perfect, making it an excellent choice for those exploring the area before or after business engagements. Overall, the hotel is highly regarded as business traveler friendly and an excellent option for business stays.
Dog Friendly
The Best Western Plus d'Europe et d'Angleterre stands out as a very dog-friendly hotel, warmly welcoming guests traveling with their furry companions. Dogs are allowed in various areas of the hotel, including the breakfast area, which provides a delightful experience for pet owners who don't want to part with their pets during meals. The hotel's dog-friendly facilities and grounds offer ample space for dogs to run around, ensuring that pets have their own enjoyable stay. Despite a pet fee, the overall pet-owning experience is positive with dogs not being viewed as a problem by the hotel management. This makes the hotel a great choice for dog owners seeking a pet-friendly environment during their travels.
No, Best Western Plus d'Europe et d'Angleterre doesn't have any pool.
No, a spa isn't available at Best Western Plus d'Europe et d'Angleterre.
Yes, Best Western Plus d'Europe et d'Angleterre welcomes dogs.
Yes, parking facilities are available at Best Western Plus d'Europe et d'Angleterre.
No, Best Western Plus d'Europe et d'Angleterre doesn't have a gym.