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Summary of reviewsIndore Marriott Hotel consistently receives high praise across multiple aspects, making it a favored choice for many travelers. Its exceptional location is frequently highlighted as being central and convenient with close proximity to the airport and easy accessibility to various city parts adding to its appeal. The adjacent street food lane provides a delightful local flavor, enhancing the overall experience for guests.
The hotel's facilities and general ambiance are often lauded, particularly the reception area which contributes to a welcoming first impression. Guests frequently commend the staff for their helpfulness and flexibility, including accommodating early check-ins. This level of service extends to the dining experiences, particularly at breakfast, where a wide variety of delicious options, including local delicacies like poha jalebi, are served. The courteous and attentive restaurant team, including Chef Maithili and staff members like Nikki, further enhances the dining experience.
While dinner reviews are more mixed due to some complaints about delays and internal communication, the quality of the food often receives praise. Specific dishes such as pasta prepared by the Italian chef and the attentive service from Chef Prateek are notable highlights.
Guest rooms receive commendation for their cleanliness, spaciousness and comfort. Features like comfortable beds and impressive views add to the positive feedback. However, there are occasional mentions of issues like water seepage and inconsistent room cleanliness, though these do not overshadow the overall favorable perception.
The hotel's cleanliness is generally appreciated with guests often describing the property and its rooms as maintained to high standards. The bathrooms, though sometimes pointed out as slightly tired, do not detract significantly from the overall satisfaction.
Indore Marriott Hotel’s staff are a recurring highlight in reviews, often noted for their friendliness, helpfulness and courtesy. Specific mentions of staff members like Nikki, Saurabh, Poornima, Neha, Pooja and Avinash underscore the personal impact the team has on guest experiences. While there are occasional lapses in service, the general sentiment is one of warm and attentive hospitality.
In conclusion, the combination of a prime location, excellent service, high-quality amenities and exceptional staff makes the Indore Marriott Hotel a beloved choice among its guests.
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