Hotel Princesa Plaza Madrid
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Summary of reviewsHotel Princesa Plaza Madrid offers a generally positive experience for travelers, primarily praised for its prime location and professional staff. Nestled in the heart of Madrid, the hotel is conveniently proximate to major attractions like Plaza de España and the Royal Palace, coupled with easy access to metro stations ensuring comprehensive connectivity around the city. The immediate vicinity is vibrant with numerous dining, shopping and entertainment options, offering everything needed for a comfortable stay while maintaining a tranquil atmosphere that allows for restful nights.
The spacious and comfortable rooms are a highlight for many, particularly families who value the generous size and clean environment. Despite some mentions of outdated furnishings and worn carpets, the overall room quality is well-received, augmented by sound insulation and modern amenities in some cases. The cleanliness of the hotel is frequently praised with diligent housekeeping staff ensuring well-maintained rooms and common areas.
Breakfast at Hotel Princesa Plaza Madrid is often described as excellent and extensive, boasting a variety of options including gluten-free and vegetarian choices. However, guests note that the breakfast room can feel crowded and there is some contention about its price. Dinner reviews are mixed; while some guests enjoyed the food and praised the flexible dining options and friendly staff, others faced issues with service speed and variety, particularly for vegetarians and vegans.
The staff at the hotel consistently receive accolades for their friendliness and professionalism, significantly enhancing the guest experience. While there are occasional mentions of unhelpful staff, these instances are rare. The WiFi service, however, is a notable shortcoming with frequent reports of instability and slow speeds, particularly in rooms on higher floors.
Fitness enthusiasts might find the gym facilities ample and well-equipped, though it requires advance booking and is part of an external sports club rather than the hotel itself. The small, indoor pool also requires reservations and has limited availability, which could be frustrating for some guests. Parking facilities are available but described as limited and expensive with narrow spaces that can be challenging for larger vehicles.
Overall, Hotel Princesa Plaza Madrid offers a comfortable and convenient stay with its excellent location, spacious rooms and commendable staff, though it could benefit from updates in its amenities and facilities to address some consistent guest concerns.
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The spacious and comfortable rooms are a highlight for many, particularly families who value the generous size and clean environment. Despite some mentions of outdated furnishings and worn carpets, the overall room quality is well-received, augmented by sound insulation and modern amenities in some cases. The cleanliness of the hotel is frequently praised with diligent housekeeping staff ensuring well-maintained rooms and common areas.
Breakfast at Hotel Princesa Plaza Madrid is often described as excellent and extensive, boasting a variety of options including gluten-free and vegetarian choices. However, guests note that the breakfast room can feel crowded and there is some contention about its price. Dinner reviews are mixed; while some guests enjoyed the food and praised the flexible dining options and friendly staff, others faced issues with service speed and variety, particularly for vegetarians and vegans.
The staff at the hotel consistently receive accolades for their friendliness and professionalism, significantly enhancing the guest experience. While there are occasional mentions of unhelpful staff, these instances are rare. The WiFi service, however, is a notable shortcoming with frequent reports of instability and slow speeds, particularly in rooms on higher floors.
Fitness enthusiasts might find the gym facilities ample and well-equipped, though it requires advance booking and is part of an external sports club rather than the hotel itself. The small, indoor pool also requires reservations and has limited availability, which could be frustrating for some guests. Parking facilities are available but described as limited and expensive with narrow spaces that can be challenging for larger vehicles.
Overall, Hotel Princesa Plaza Madrid offers a comfortable and convenient stay with its excellent location, spacious rooms and commendable staff, though it could benefit from updates in its amenities and facilities to address some consistent guest concerns.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Princesa Plaza Madrid boasts an exceptional location that appeals to travelers seeking both convenience and tranquillity. Situated in the heart of Madrid, guests appreciate being within walking distance of iconic attractions like Plaza de España and the Royal Palace, as well as the bustling Gran Via. The proximity to multiple metro stations, including Argüelles, ensures easy access to the entirety of Madrid, making public transportation a breeze.
Surrounded by an array of restaurants, cafes and shops, including the renowned El Corte Inglés department store, the hotel offers everything needed for a comfortable stay. Whether planning to explore tourist sites or indulge in shopping and dining, the hotel's central position provides an ideal base.
Travelers highlight the hotel's peaceful ambiance, despite its central location, allowing for a restful night’s sleep away from the city’s hustle. Spacious rooms and professional staff further enhance the experience, making it a top choice for those visiting Madrid for business or pleasure. The nearby amenities and excellent access to public transport create a perfect combination for a memorable stay in Madrid.
At the Hotel Princesa Plaza Madrid, the breakfast experience has garnered mixed reviews from guests. On the positive side, many guests rave about the extensive and delicious breakfast options, citing a wide variety of hot foods, cereals, cakes and both savory and sweet treats. Words like "excellent," "superb," and "fantastic" are often used to describe the breakfast buffet, which is appreciated for its completeness and quality. Guests were particularly satisfied with the rich selection offered, including gluten-free and vegetarian options and many noted the availability of fresh fruit and freshly made coffee.
However, there are some consistent criticisms. The breakfast room is frequently described as small and crowded, which can make the dining experience less enjoyable. Moreover, many guests feel the breakfast is overpriced with several noting that the cost did not seem justified by the quality and variety provided. While some found the offerings satisfactory, others felt the variety was limited and not up to the standards expected of a 4-star hotel. There were also remarks about the breakfast being repetitive over a longer stay and some dissatisfaction with the freshness of certain items, like hot dishes served cold.
Overall, while many guests have had very positive experiences enjoying a varied and hearty breakfast at the hotel, the pricing and limited space are common points of contention.
The dinner experience at Hotel Princesa Plaza Madrid presents a mixture of diverse opinions from its guests. Some find the food to be excellent, highlighting delicious Christmas Eve dinners, hearty soups and vegetable creams available in the hotel restaurant. The drinks were also reasonably priced and the local beer notably received high praise. Positive mentions extend to the bar and room service with friendly and hardworking staff who often bring nice snacks and engage warmly with guests. La Plaza Bistro offers flexible dining options throughout the day, ensuring guests have access to food at any time.
However, there are several criticisms regarding the restaurant services as well. Notably, there were instances when the restaurant was closed or unavailable, leading to disappointment among certain guests. Some found dinner to be very expensive and excessively salty with limited choices for vegetarians and vegans. Service speed in the bistro and cafeteria was slower than expected and some guests encountered unpleasant situations like being scolded for taking a piece of fruit or receiving underwhelming or spoiled dishes.
Overall, while many guests have enjoyed the convenience and quality of food at Hotel Princesa Plaza Madrid, others have faced issues with the dining experience, indicating that the hotel could benefit from consistent improvements in its restaurant services.
The reviews for Hotel Princesa Plaza Madrid generally highlight the positive aspects of the rooms with frequent mentions of spacious and comfortable accommodations. Guests appreciate the large room sizes, which are often described as perfect for families and well-suited for relaxation. The comfort of the beds and the clean environment stand out and many find the rooms to be bright and welcoming.
However, there are recurring remarks about the outdated condition of the rooms with mentions of worn-out furniture, stained carpets and overall need for renovation. This contrasts with the otherwise positive aspects, like the well-equipped rooms, good sound insulation and modern amenities in some instances. Bathrooms, in particular, seem to require updates with several guests noting that they feel old and in need of refurbishment.
The overall consensus is that while the size and comfort of the rooms are excellent, the hotel could benefit from significant modernization to meet current expectations. Despite these drawbacks, the hotel's prime location and friendly staff contribute positively to the guests' experiences.
Hotel Princesa Plaza Madrid is renowned for its consistently comfortable beds, frequently described by guests as very comfortable, super comfortable and providing excellent comfort. Many guests have praised the large, spacious nature of the beds, often highlighting the king-size and double bed options that ensure a restful night's sleep. The mattresses are generally appreciated for their plush comfort with specific mentions of extra comfortable and luxurious bedding.
However, some guests did note a few drawbacks. A handful mentioned that the beds were either too soft or not very well made and there were comments about hard pillows and subpar rollaway beds. Despite these minor issues, the overall consensus paints a picture of a hotel that prioritizes bed comfort, contributing significantly to a positive guest experience.
In summary, while a few guests found certain beds to be less than ideal, the majority of feedback underscores the comfort and spaciousness of the beds at Hotel Princesa Plaza Madrid, making it a popular choice for travelers seeking a good night's rest.
Hotel Princesa Plaza Madrid often receives praise for its cleanliness with numerous reviews highlighting clean and well-maintained rooms. Many guests find the rooms to be spotless, tidy and spacious with cleaning services performed daily or upon request. The housekeeping staff is frequently commended for their attentiveness and professionalism, contributing to a fresh and comfortable stay.
However, there are concerns about the condition of the carpets and some of the dated furnishings, which detract from the overall cleanliness for some visitors. Specific mentions include stained carpets and occasional lapses in bathroom cleanliness. Despite these issues, most of the hotel's common areas and rooms are kept in satisfactory condition, ensuring a generally positive experience for guests. The central location and friendly staff further enhance the stay, making it a reliable choice for travelers seeking comfort and convenience in Madrid.
Visitors to Hotel Princesa Plaza Madrid consistently praise the hotel's staff for their friendliness, helpfulness and professionalism. Guests frequently comment on the staff's welcoming and polite demeanor, particularly noting their attentiveness and readiness to assist with any issues. The reception staff, as well as the dining and housekeeping teams, receive high marks for their courteous service and empathetic approach. Many reviewers describe the staff as fantastic, exceptional and excellent, highlighting their ability to enhance the overall guest experience despite the hotel's physical shortcomings. While there are occasional mentions of unprofessional or unhelpful staff, these instances appear to be exceptions rather than the rule. Overall, the hotel's staff is recognized for creating a comfortable and inviting atmosphere, making guests feel well-cared for during their stay.
Hotel Princesa Plaza Madrid offers an array of amenities and facilities, but the feedback on its WiFi presents a mixed picture. Guests frequently report issues with connectivity, noting that the WiFi can be unstable, slow and subject to disruptions, particularly in the rooms and on higher floors like the 7th. Some guests experienced intermittent service, poor range and even complete failures to connect. Despite these challenges, a few reviewers did mention that the WiFi worked very well during their stay, providing a reliable internet experience. Overall, while the hotel excels in many areas, it appears that the WiFi infrastructure might benefit from some upgrades to meet the expectations of all guests consistently.
Hotel Princesa Plaza Madrid offers gym access that has received mixed reviews from its guests. On the positive side, many guests appreciated the well-equipped and spacious facilities, describing the gym as very good, superb and modern. Others noted that the gym is large, spanning two floors and providing a good-sized area for workouts.
However, some challenges were highlighted. The gym is not directly part of the hotel but an external service shared with a neighboring sports club, requiring an advance reservation to use its facilities. Guests mentioned the inconvenience of having to book at the gym itself, rather than through the hotel reception. The limited availability with few slots and specific scheduling for pool access was also a recurring issue.
The indoor pool, located inside the gym, was described as tiny and lacking in amenities such as beds to sit on. Additionally, there were comments about the pool being visible through a glass window, which some found uncomfortable.
Several guests noted problems with the condition and maintenance of the gym, mentioning that it felt dated and in need of renovations. Negative experiences included poor treatment by the gym staff and difficulties accessing the facilities due to non-working lights or unavailability.
Overall, while the gym at Hotel Princesa Plaza Madrid offers a well-equipped and sizable workout space for those planning ahead, the need for better coordination and updates to the facilities could enhance the guest experience significantly.
When considering a stay at Hotel Princesa Plaza Madrid, it's important to manage expectations regarding the indoor pool. While it offers warm water and is generally well-maintained, many guests mentioned that the pool is quite small and the logistics around its usage can be disappointing. The pool is part of a larger fitness center and is only accessible during limited hours, requiring reservations which can be difficult to secure due to high demand and few available slots.
Additionally, the pool is located in the gym, making it less of a recreational spot and more of an extension of the fitness facilities. This setup means that guests have to navigate through a cold, outdoor corridor from the locker room to access the pool, which may not be the most convenient or welcoming experience. Families with children might find the restricted access particularly challenging, as the pool does not seem to be geared towards fun family swims.
Despite the potential for a superb swimming experience, the reality is tempered by the need to book time slots, navigate a booking system that some find frustrating and the overall small size of the pool, which differs significantly from the photos. For those who prioritize pool access during their stay, this could lead to disappointment.
In summary, while the pool at Hotel Princesa Plaza Madrid does offer some positive aspects, potential guests should be aware of the booking requirements, limited availability and shared use with a gym, which may impact their overall satisfaction.
Hotel Princesa Plaza Madrid offers parking facilities, but many guests have noted that these come with limitations and some challenges. While private paid parking is available, the spaces are often described as very limited, cramped and difficult to navigate, especially for larger vehicles. The underground car park felt safe and secure to some patrons, but others found it narrow and impractical with tricky access points and spaces located on very low floors.
Guests frequently mentioned the high cost of parking, typically around 24-27 euros per day, which some considered excessive. Additionally, the parking often fills up quickly and it is not always possible to reserve a spot in advance. Some reviews suggested alternative parking options nearby, such as at El Corte Inglés, as the hotel’s parking area can become full.
On the positive side, secure parking is available, including spaces for electric cars and some guests appreciated the convenience and safety of the dedicated car park despite its high price. For those who managed to secure a spot, parking felt easy to find and was discounted for hotel guests. Overall, while parking is accessible, potential guests should be prepared for possible difficulties and additional costs.
Hotel Princesa Plaza Madrid offers an environment well-suited for families, making it a popular choice for those traveling with children. The family rooms are spacious with configurations such as super king-size beds and sofa beds and extra beds or baby cots are available upon request. Families reported that the rooms were not only large but clean and comfortable, ensuring a pleasant stay.
While the indoor swimming pool is a strong draw for families, there were some concerns. Access for young children seemed to be restricted at times, which was disappointing for some guests who chose the hotel specifically for this amenity. Additionally, the pool's popularity often led to it being busy.
Family suites and rooms received praise for being larger than expected and well-equipped, contributing to a comfortable and enjoyable stay. Despite occasional logistical challenges, such as families being split into non-adjacent rooms, the overall sentiment was positive and many families expressed a desire to return.
Hotel Princesa Plaza Madrid is characterized as family-friendly, perfect for a family break and offering a comfortable environment for travelers with children.
Hotel Princesa Plaza Madrid, despite its four-star rating, garnered mixed reviews. While some guests praised it as one of the best four-star hotels and noted that it meets international four-star standards with good value for the price, others felt it fell short in several areas. Key amenities like the swimming pool received criticism for not living up to four-star expectations and issues such as non-functional fridges and underwhelming breakfast options were noted. The hotel's decoration and some facilities were deemed outdated and in need of refurbishment. Additionally, there were concerns about the friendliness and efficiency of the reception staff, especially during the holiday season. Overall, while some guests felt the hotel met the four-star criteria, many believe there is significant room for improvement to match the expected four-star quality.
Hotel Princesa Plaza Madrid strategically places business travelers within easy reach of key business areas, making it an ideal choice for a business visit to Madrid. The hotel effectively accommodates corporate guests with comfortable facilities and fast internet access, ensuring a seamless work experience. It attracts a sizable number of business clients and offers a business-class level of service.
Despite the praise for its convenience and functionality, some aspects like old furniture and outdated carpets signal a need for modernization. Additionally, the requirement to pay for parking even with a business reservation might be a drawback for some. However, these concerns do not overshadow its overall suitability for both business and leisure travelers.
Hotel Princesa Plaza Madrid offers a centrally located and easily accessible option for travelers, particularly older guests. It is conveniently reachable by subway, making it a practical choice for those using public transportation. Despite some challenges noted with the lobby size and occasional issues with the lifts, the hotel's location and safe surroundings contribute positively to its overall accessibility. While the gym facilities might not be ideal for serious fitness enthusiasts, the general accessibility of the hotel is suitable and accommodating for most guests, ensuring a comfortable stay.
Guests at Hotel Princesa Plaza Madrid have consistently highlighted the positive aspects of the hotel's heated pool. The pool features warm water and is identified as an indoor heated pool, which many guests appreciated. While some guests did note that its primary use seems to be for sports training purposes, making it more suited for exercise than leisure, the pool still offers a comfortable heated environment. Overall, the heated pool at the hotel won positive remarks for its temperature and indoor setting, though availability at times might be limited.
Hotel Princesa Plaza Madrid offers an indoor pool that is known to be conveniently located as part of an indoor fitness club. Guests have noted that the pool is small with a depth of only one meter. The indoor setting makes it a suitable option regardless of the weather outside. However, accessing the pool can sometimes be challenging due to tight booking schedules and its location adjacent to a gym. While some found the pool staff to be less than welcoming, the facility itself provides a decent spot for a quick swim or workout session.
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Location
Surrounded by an array of restaurants, cafes and shops, including the renowned El Corte Inglés department store, the hotel offers everything needed for a comfortable stay. Whether planning to explore tourist sites or indulge in shopping and dining, the hotel's central position provides an ideal base.
Travelers highlight the hotel's peaceful ambiance, despite its central location, allowing for a restful night’s sleep away from the city’s hustle. Spacious rooms and professional staff further enhance the experience, making it a top choice for those visiting Madrid for business or pleasure. The nearby amenities and excellent access to public transport create a perfect combination for a memorable stay in Madrid.
Breakfast
However, there are some consistent criticisms. The breakfast room is frequently described as small and crowded, which can make the dining experience less enjoyable. Moreover, many guests feel the breakfast is overpriced with several noting that the cost did not seem justified by the quality and variety provided. While some found the offerings satisfactory, others felt the variety was limited and not up to the standards expected of a 4-star hotel. There were also remarks about the breakfast being repetitive over a longer stay and some dissatisfaction with the freshness of certain items, like hot dishes served cold.
Overall, while many guests have had very positive experiences enjoying a varied and hearty breakfast at the hotel, the pricing and limited space are common points of contention.
Dinner
However, there are several criticisms regarding the restaurant services as well. Notably, there were instances when the restaurant was closed or unavailable, leading to disappointment among certain guests. Some found dinner to be very expensive and excessively salty with limited choices for vegetarians and vegans. Service speed in the bistro and cafeteria was slower than expected and some guests encountered unpleasant situations like being scolded for taking a piece of fruit or receiving underwhelming or spoiled dishes.
Overall, while many guests have enjoyed the convenience and quality of food at Hotel Princesa Plaza Madrid, others have faced issues with the dining experience, indicating that the hotel could benefit from consistent improvements in its restaurant services.
Rooms
However, there are recurring remarks about the outdated condition of the rooms with mentions of worn-out furniture, stained carpets and overall need for renovation. This contrasts with the otherwise positive aspects, like the well-equipped rooms, good sound insulation and modern amenities in some instances. Bathrooms, in particular, seem to require updates with several guests noting that they feel old and in need of refurbishment.
The overall consensus is that while the size and comfort of the rooms are excellent, the hotel could benefit from significant modernization to meet current expectations. Despite these drawbacks, the hotel's prime location and friendly staff contribute positively to the guests' experiences.
Beds
However, some guests did note a few drawbacks. A handful mentioned that the beds were either too soft or not very well made and there were comments about hard pillows and subpar rollaway beds. Despite these minor issues, the overall consensus paints a picture of a hotel that prioritizes bed comfort, contributing significantly to a positive guest experience.
In summary, while a few guests found certain beds to be less than ideal, the majority of feedback underscores the comfort and spaciousness of the beds at Hotel Princesa Plaza Madrid, making it a popular choice for travelers seeking a good night's rest.
Cleanliness
However, there are concerns about the condition of the carpets and some of the dated furnishings, which detract from the overall cleanliness for some visitors. Specific mentions include stained carpets and occasional lapses in bathroom cleanliness. Despite these issues, most of the hotel's common areas and rooms are kept in satisfactory condition, ensuring a generally positive experience for guests. The central location and friendly staff further enhance the stay, making it a reliable choice for travelers seeking comfort and convenience in Madrid.
Staff
Wi-Fi
Gym
However, some challenges were highlighted. The gym is not directly part of the hotel but an external service shared with a neighboring sports club, requiring an advance reservation to use its facilities. Guests mentioned the inconvenience of having to book at the gym itself, rather than through the hotel reception. The limited availability with few slots and specific scheduling for pool access was also a recurring issue.
The indoor pool, located inside the gym, was described as tiny and lacking in amenities such as beds to sit on. Additionally, there were comments about the pool being visible through a glass window, which some found uncomfortable.
Several guests noted problems with the condition and maintenance of the gym, mentioning that it felt dated and in need of renovations. Negative experiences included poor treatment by the gym staff and difficulties accessing the facilities due to non-working lights or unavailability.
Overall, while the gym at Hotel Princesa Plaza Madrid offers a well-equipped and sizable workout space for those planning ahead, the need for better coordination and updates to the facilities could enhance the guest experience significantly.
Pool
Additionally, the pool is located in the gym, making it less of a recreational spot and more of an extension of the fitness facilities. This setup means that guests have to navigate through a cold, outdoor corridor from the locker room to access the pool, which may not be the most convenient or welcoming experience. Families with children might find the restricted access particularly challenging, as the pool does not seem to be geared towards fun family swims.
Despite the potential for a superb swimming experience, the reality is tempered by the need to book time slots, navigate a booking system that some find frustrating and the overall small size of the pool, which differs significantly from the photos. For those who prioritize pool access during their stay, this could lead to disappointment.
In summary, while the pool at Hotel Princesa Plaza Madrid does offer some positive aspects, potential guests should be aware of the booking requirements, limited availability and shared use with a gym, which may impact their overall satisfaction.
Parking
Guests frequently mentioned the high cost of parking, typically around 24-27 euros per day, which some considered excessive. Additionally, the parking often fills up quickly and it is not always possible to reserve a spot in advance. Some reviews suggested alternative parking options nearby, such as at El Corte Inglés, as the hotel’s parking area can become full.
On the positive side, secure parking is available, including spaces for electric cars and some guests appreciated the convenience and safety of the dedicated car park despite its high price. For those who managed to secure a spot, parking felt easy to find and was discounted for hotel guests. Overall, while parking is accessible, potential guests should be prepared for possible difficulties and additional costs.
Family
While the indoor swimming pool is a strong draw for families, there were some concerns. Access for young children seemed to be restricted at times, which was disappointing for some guests who chose the hotel specifically for this amenity. Additionally, the pool's popularity often led to it being busy.
Family suites and rooms received praise for being larger than expected and well-equipped, contributing to a comfortable and enjoyable stay. Despite occasional logistical challenges, such as families being split into non-adjacent rooms, the overall sentiment was positive and many families expressed a desire to return.
Hotel Princesa Plaza Madrid is characterized as family-friendly, perfect for a family break and offering a comfortable environment for travelers with children.
4 Star
Business
Despite the praise for its convenience and functionality, some aspects like old furniture and outdated carpets signal a need for modernization. Additionally, the requirement to pay for parking even with a business reservation might be a drawback for some. However, these concerns do not overshadow its overall suitability for both business and leisure travelers.
Accessible
Heated Pool
Indoor Pool
Yes, Hotel Princesa Plaza Madrid has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Princesa Plaza Madrid.
No, Hotel Princesa Plaza Madrid doesn't allow dogs.
Yes, parking facilities are available at Hotel Princesa Plaza Madrid.
Yes, Hotel Princesa Plaza Madrid has a gym.
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