Mercure Grand Hotel Seef - All Suites
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Summary of reviewsMercure Grand Hotel Seef - All Suites receives high praise for its optimal location in the heart of Manama, making it a convenient choice for travelers keen on exploring the city. Positioned near prominent landmarks such as Al-Seef Mall, Al-Aali Mall and City Centre Mall, guests enjoy easy access to a variety of dining options, cafes and shopping venues, all within walking distance. The hotel's tranquil yet central setting ensures quick reach to bustling areas, markets and popular restaurants, enhancing the overall experience for both leisure and business travelers. Guests also note the family-friendly atmosphere, spacious rooms and cleanliness, contributing to the comfort and convenience provided by the hotel.
The breakfast experience is mostly positive with many guests enjoying the diverse, rich and delicious spread, including options like omelettes. However, there are comments on limited choices, especially for kids and vegetarians and some dishes tend to be basic or overly oily. Enhancements in variety and catering to diverse dietary needs could improve the breakfast offerings further.
Dining experiences receive mixed feedback. While the lunch at Niran Moroccan Restaurant is praised, some guests are disappointed by the availability of lunch or dinner options and room service quality. Despite these concerns, the hotel's proximity to several cafes and restaurants offers good alternatives. The overall pleasant stay is further bolstered by the efficient check-in and check-out processes and the friendly staff.
The rooms at the hotel are spacious, accommodating and well-suited for longer stays, often featuring amenities like washing machines and full kitchens. Guests appreciate the large living areas and cleanliness. However, many reviews point out the outdated interiors, old furniture, plumbing issues and inadequate lighting, indicating a need for renovation and better maintenance.
Cleanliness in the hotel generally receives positive remarks with many guests appreciating the spotlessly clean rooms and well-maintained common areas. However, there are occasional issues such as musty smells, dust in corners and some indifference from cleaning staff, suggesting room for improvement.
The hotel's staff receive significant commendation for their attentive and professional service. Notable mentions include Mr. Emad, Mr. Qutb and Mr. Khalifa for their exceptional hospitality. The overall friendliness, efficiency and helpfulness of the reception, restaurant and cleaning staff greatly enhance guest satisfaction.
The free Wi-Fi service at the hotel is generally well-regarded, though some guests face weak signals, particularly on higher floors. While the internet speed is typically good, more consistent coverage would enhance the experience.
The gym facilities, including a sauna and jacuzzi, are considered modest and somewhat outdated but still provide adequate options for fitness-oriented guests. The rooftop pool, clean and suitable for children, adds to the family-friendly amenities, though some guests find it small and in need of an improved purification system. The pool's early closing time is another noted drawback.
Parking at the hotel, though free and safely located, presents challenges due to small spaces and busy lots, making navigation difficult, particularly for larger vehicles. The lack of valet service and organized parking areas are areas for potential improvement.
Despite mixed feedback on bed comfort with some guests finding mattresses dated and pillows uncomfortable, the spacious accommodation is generally appreciated. Addressing these concerns could enhance sleep quality for guests.
Some reviewers feel the hotel falls short of its four-star classification due to the outdated state of furniture and general need for renovation. However, the fully equipped kitchen in the suites, a feature usually found in apartments, is appreciated by long-term guests.
The outdoor pool, favored for its child-friendly design and cleanliness, can be cold, suggesting the need for heating. Its bar and extended operation hours are positive aspects.
Couples seeking a romantic experience find the hotel suitable, particularly enjoying the honeymoon suite setup, which includes small thoughtful gifts and a picturesque backdrop. The serene and peaceful setting provides a perfect escape for couples looking to create lasting memories.
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The breakfast experience is mostly positive with many guests enjoying the diverse, rich and delicious spread, including options like omelettes. However, there are comments on limited choices, especially for kids and vegetarians and some dishes tend to be basic or overly oily. Enhancements in variety and catering to diverse dietary needs could improve the breakfast offerings further.
Dining experiences receive mixed feedback. While the lunch at Niran Moroccan Restaurant is praised, some guests are disappointed by the availability of lunch or dinner options and room service quality. Despite these concerns, the hotel's proximity to several cafes and restaurants offers good alternatives. The overall pleasant stay is further bolstered by the efficient check-in and check-out processes and the friendly staff.
The rooms at the hotel are spacious, accommodating and well-suited for longer stays, often featuring amenities like washing machines and full kitchens. Guests appreciate the large living areas and cleanliness. However, many reviews point out the outdated interiors, old furniture, plumbing issues and inadequate lighting, indicating a need for renovation and better maintenance.
Cleanliness in the hotel generally receives positive remarks with many guests appreciating the spotlessly clean rooms and well-maintained common areas. However, there are occasional issues such as musty smells, dust in corners and some indifference from cleaning staff, suggesting room for improvement.
The hotel's staff receive significant commendation for their attentive and professional service. Notable mentions include Mr. Emad, Mr. Qutb and Mr. Khalifa for their exceptional hospitality. The overall friendliness, efficiency and helpfulness of the reception, restaurant and cleaning staff greatly enhance guest satisfaction.
The free Wi-Fi service at the hotel is generally well-regarded, though some guests face weak signals, particularly on higher floors. While the internet speed is typically good, more consistent coverage would enhance the experience.
The gym facilities, including a sauna and jacuzzi, are considered modest and somewhat outdated but still provide adequate options for fitness-oriented guests. The rooftop pool, clean and suitable for children, adds to the family-friendly amenities, though some guests find it small and in need of an improved purification system. The pool's early closing time is another noted drawback.
Parking at the hotel, though free and safely located, presents challenges due to small spaces and busy lots, making navigation difficult, particularly for larger vehicles. The lack of valet service and organized parking areas are areas for potential improvement.
Despite mixed feedback on bed comfort with some guests finding mattresses dated and pillows uncomfortable, the spacious accommodation is generally appreciated. Addressing these concerns could enhance sleep quality for guests.
Some reviewers feel the hotel falls short of its four-star classification due to the outdated state of furniture and general need for renovation. However, the fully equipped kitchen in the suites, a feature usually found in apartments, is appreciated by long-term guests.
The outdoor pool, favored for its child-friendly design and cleanliness, can be cold, suggesting the need for heating. Its bar and extended operation hours are positive aspects.
Couples seeking a romantic experience find the hotel suitable, particularly enjoying the honeymoon suite setup, which includes small thoughtful gifts and a picturesque backdrop. The serene and peaceful setting provides a perfect escape for couples looking to create lasting memories.
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Guest Reviews
Mercure Grand Hotel Seef - All Suites boasts a highly praised location, making it an ideal choice for travelers aiming to explore Manama. Positioned in the heart of the city, the hotel is noted for its proximity to key landmarks, including Al-Seef Mall, Al-Aali Mall and City Centre Mall. Numerous reviews highlight its convenience, being near a variety of dining options, cafes and other shopping venues, all within walking distance.
Guests appreciate the tranquil yet central setting with easy access to essential services and tourist attractions. The location’s strategic placement ensures that guests can effortlessly reach bustling areas, markets and popular restaurants, enhancing their overall stay.
Aside from its centrality, the spacious rooms and cleanliness are often mentioned positively, adding to the comfort visitor's experience. The hotel is also deemed family-friendly, offering privacy and a welcoming environment. Overall, the Mercure Grand Hotel Seef provides a combination of excellent location, convenience and comfort, making it a favored spot for both leisure and business travelers in Manama.
The breakfast experience at Mercure Grand Hotel Seef - All Suites features a variety of opinions from guests. Many guests praised the breakfast for being excellent and diverse, describing it as rich and delicious with a good breakfast spread that includes delightful options like a nice omelette. There were also positive remarks on the breakfast being varied and the food being clean with some noting the presence of a buffet and delicious dining.
However, several guests pointed out areas for improvement. Some felt that the breakfast options were extremely limited, especially for kids and vegetarians. Others mentioned that the breakfast menu needs to be renovated as it currently lacks international options and variety. A few reviews also noted that the breakfast was basic, simple and occasionally not worth the cost with some dishes being overly oily.
Despite these mixed reviews, the positive feedback highlights that the hotel offers a mostly enjoyable breakfast experience with potential for enhancement in variety and catering to diverse dietary needs.
Guests of Mercure Grand Hotel Seef - All Suites have shared mixed feedback about their dining experiences. The lunch at Niran Moroccan Restaurant received praise with special thanks to Chef Rafaat for the excellent food. However, some guests expressed disappointment that lunch or dinner options were not always available and the room service did not meet their expectations for food quality. There were issues with the availability of the hotel restaurant menu as well. On a positive note, the hotel is conveniently located near several nice cafes and restaurants, which offer good alternatives for dining. Additionally, the fast check-in and checkout process, along with the friendly staff, contributed to a pleasant overall stay despite the food-related concerns.
The rooms at Mercure Grand Hotel Seef - All Suites receive mixed feedback from guests. On the positive side, many find the rooms to be spacious, clean and accommodating for families. The suites, in particular, are highlighted for their ample size and suitability for longer stays. Big living rooms, clean environments and large accommodation spaces also receive praise, which makes them highly preferred among many guests. Guests appreciate the presence of amenities such as washing machines and full kitchens in some rooms, along with nice views from certain units, especially those with balconies.
However, several areas of concern are frequently mentioned. Many guests feel that the rooms are outdated and in need of significant renovation. Issues such as old furniture, poorly functioning plumbing, weak shower water and bad smells from bathrooms are common complaints. Noise at night, poor air conditioning control and strong smells of smoke are additional negatives that deter comfort. There are also mentions of electrical issues, inadequate lighting and insufficient room amenities like toothbrushes.
Despite the large and spacious suites, room maintenance appears lacking with cleanliness and worn-out furniture frequently noted as problems. The slow service and allocation of lower-quality rooms to certain booking channels also contribute to a mixed experience. While some guests find the rooms pleasant and the hotel’s suites excellent overall, the prevailing sentiment suggests a need for refurbishment and improved amenities to enhance guest satisfaction.
The beds at Mercure Grand Hotel Seef - All Suites have received mixed feedback from guests. While some found the beds to be comfortable and praised the cleanliness and modern bedding, others reported various issues. Common complaints include beds being too soft, hard or uncomfortable with some mentioning dated or overused mattresses. Pillows were frequently noted as uncomfortable or annoying, contributing to a less-than-ideal sleep experience for some guests. However, the spaciousness of the beds was appreciated. Despite the varied opinions, there is a clear indication that improvements in bed and pillow quality could enhance the overall guest experience.
Mercure Grand Hotel Seef - All Suites garners a range of feedback regarding its cleanliness with many positive remarks from guests. Numerous reviews commend the hotel's spotlessly clean and immaculate rooms, praising their spaciousness and comfort. Guests find peace of mind in the cleanliness, quietness and well-maintained surroundings. Cleanliness extends to common areas and the hotel upholds its reputation of being clean, neat and well-kept.
However, some reviews highlight areas needing improvement. There are mentions of indifference from cleaning workers, inadequately cleaned rooms and bathrooms and dust in furniture corners. A few guests noted musty smells, dirty conditions and outdated interiors, suggesting a need for better upkeep and modern amenities. Despite these issues, many guests appreciated the clean accommodations and the hotel's proximity to Seef Mall, making it a convenient choice for visitors. There is a consensus that while the hotel is generally clean, more attention to thorough cleaning and maintenance is essential to meet all guests' expectations.
Mercure Grand Hotel Seef - All Suites boasts a notably attentive and professional staff, consistently praised by guests for their friendly and helpful demeanor. The reception team, particularly Mr. Emad, Mr. Qutb and Mr. Khalifa, receive commendations for their exceptional hospitality, swift check-in and check-out processes and their willingness to go above and beyond to ensure guest comfort. The car pick-up, restaurant and cleaning staff also contribute positively to the guest experience, marked by their politeness, efficiency and readiness to assist.
Specific employees such as Mr. Mustapha, Mr. Said, Mr. Sharif and others frequently stand out for their respectful and cooperative service. The staff’s behavior is often described as warm and welcoming with guests highlighting their professionalism and courteous nature. Despite isolated criticisms of uncooperative receptionists and occasional service lapses, the majority of reviews reflect a high level of satisfaction with the staff's overall performance.
The location’s proximity to Al Seef Mall is an added benefit and guests also appreciate the cleanliness and overall tranquility of the hotel. The Food Track and restaurant staff are noted for their excellent customer service and friendly interactions. In summary, the staff at Mercure Grand Hotel Seef significantly enhance the guest experience through their exemplary service and positive attitude.
The internet experience at Mercure Grand Hotel Seef - All Suites generally receives positive feedback with guests appreciating the ease of login and availability of free internet. Many have found the Wi-Fi to be good and the internet speed very good. However, some concerns have been raised regarding Wi-Fi coverage, particularly on the fourth floor where the signal is reportedly weak. While there are some minor issues with the Wi-Fi constantly searching and electric plugs not matching the current standard, overall, the hotel's internet services are well-regarded.
The gym at Mercure Grand Hotel Seef - All Suites offers a range of facilities including a sauna and jacuzzi, though they have been noted as modest and sometimes not functioning properly. The fitness center, described as small, contains limited and somewhat old-fashioned equipment. However, there is a variety of gym equipment available, suggesting potential for an adequate workout space for guests. Overall, the gym provides essential fitness amenities but leaves room for improvement in terms of equipment maintenance and variety.
The Mercure Grand Hotel Seef - All Suites offers a rooftop pool with a mixed reception from guests. Positively noted for its cleanliness and suitability for children, the pool area benefits from attentive staff. However, several reviews point out that the pool is small and closes early at 6 PM. For families, the hotel provides both a swimming pool for adults and a private pool for children, although some guests have mentioned low water pressure and the need for an improved purification system. The available jacuzzi is currently not operational and the pool water tends to be quite cold. Despite these comments, the overall vibe around the pool area remains welcoming, especially for those traveling with younger children.
The Mercure Grand Hotel Seef - All Suites offers several parking areas, including multiple floors dedicated to parking. However, guests have noted that the parking spaces are small and navigating these areas can be challenging. The hotel's parking is conveniently located close to nearby malls and services and it is free for guests, which is a significant plus. Despite this, the parking lots are often busy, making it difficult to find a spot, especially for larger vehicles. There's an issue with the parking gate as it sometimes does not open with the entry card. Additionally, there is no valet parking service and the basement parking spaces have been repurposed with limited availability, rendering them somewhat disorganized and narrow. The underground lot is often congested and cumbersome to access with a notable lack of shaded spots. Despite these challenges, the area is safe and the hotel staff provide good reception and some assistance in directing guests to parking spots. Nonetheless, the parking situation remains one of the hotel's less favorable aspects.
Mercure Grand Hotel Seef - All Suites offers a fully equipped kitchen, a feature more commonly found in apartments rather than hotels. Despite this amenity, guests have noted that the hotel feels very old with outdated furniture and an overall need for complete renovation. Issues such as dirty apartments and fixtures requiring maintenance have been mentioned, contributing to the perception that the hotel falls short of its four-star classification. Many guests feel that the hotel's furnishings and style do not reflect the quality expected from a four-star establishment, suggesting that it does not live up to its purported status.
The outdoor pool at Mercure Grand Hotel Seef - All Suites generally receives positive feedback from guests, particularly noting its suitability for children due to its clean and shallow design. The pool features a bar, adding a pleasant touch for those looking to relax. However, there are some concerns about the pool's temperature, as it can be very cold and some guests suggest that it needs heating. Despite occasional cleanliness issues and crowding, the pool remains a favorable amenity, especially with its extended hours of operation.
For couples seeking a romantic getaway, Mercure Grand Hotel Seef - All Suites offers a memorable experience, particularly in their specially designed honeymoon suite. Guests have enjoyed a room that was thoughtfully prepared with a special honeymoon setup, enhancing the romantic ambiance. The hotel also extends small gifts to honeymooners, adding a personal touch to their stay. Surrounded by scenic locations, the hotel provides a picturesque backdrop ideal for couples celebrating their romance. It presents a romantic hotel experience that caters to couples looking to create lasting memories.
The Mercure Grand Hotel Seef - All Suites provides a serene and romantic setting ideal for couples looking to unwind. Guests have appreciated the peaceful and quiet surroundings, which make it a perfect escape from the hustle and bustle of everyday life. The hotel's calm and beautiful ambiance sets the stage for a relaxing stay. Though specifics on romantic experiences were limited, elements like romantic views and the charm of candles at night have been highlighted as contributing to the overall enchanting atmosphere. Comfortable surroundings further enhance the intimate and soothing environment at this hotel.
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Location
Guests appreciate the tranquil yet central setting with easy access to essential services and tourist attractions. The location’s strategic placement ensures that guests can effortlessly reach bustling areas, markets and popular restaurants, enhancing their overall stay.
Aside from its centrality, the spacious rooms and cleanliness are often mentioned positively, adding to the comfort visitor's experience. The hotel is also deemed family-friendly, offering privacy and a welcoming environment. Overall, the Mercure Grand Hotel Seef provides a combination of excellent location, convenience and comfort, making it a favored spot for both leisure and business travelers in Manama.
Breakfast
However, several guests pointed out areas for improvement. Some felt that the breakfast options were extremely limited, especially for kids and vegetarians. Others mentioned that the breakfast menu needs to be renovated as it currently lacks international options and variety. A few reviews also noted that the breakfast was basic, simple and occasionally not worth the cost with some dishes being overly oily.
Despite these mixed reviews, the positive feedback highlights that the hotel offers a mostly enjoyable breakfast experience with potential for enhancement in variety and catering to diverse dietary needs.
Dinner
Rooms
However, several areas of concern are frequently mentioned. Many guests feel that the rooms are outdated and in need of significant renovation. Issues such as old furniture, poorly functioning plumbing, weak shower water and bad smells from bathrooms are common complaints. Noise at night, poor air conditioning control and strong smells of smoke are additional negatives that deter comfort. There are also mentions of electrical issues, inadequate lighting and insufficient room amenities like toothbrushes.
Despite the large and spacious suites, room maintenance appears lacking with cleanliness and worn-out furniture frequently noted as problems. The slow service and allocation of lower-quality rooms to certain booking channels also contribute to a mixed experience. While some guests find the rooms pleasant and the hotel’s suites excellent overall, the prevailing sentiment suggests a need for refurbishment and improved amenities to enhance guest satisfaction.
Beds
Cleanliness
However, some reviews highlight areas needing improvement. There are mentions of indifference from cleaning workers, inadequately cleaned rooms and bathrooms and dust in furniture corners. A few guests noted musty smells, dirty conditions and outdated interiors, suggesting a need for better upkeep and modern amenities. Despite these issues, many guests appreciated the clean accommodations and the hotel's proximity to Seef Mall, making it a convenient choice for visitors. There is a consensus that while the hotel is generally clean, more attention to thorough cleaning and maintenance is essential to meet all guests' expectations.
Staff
Specific employees such as Mr. Mustapha, Mr. Said, Mr. Sharif and others frequently stand out for their respectful and cooperative service. The staff’s behavior is often described as warm and welcoming with guests highlighting their professionalism and courteous nature. Despite isolated criticisms of uncooperative receptionists and occasional service lapses, the majority of reviews reflect a high level of satisfaction with the staff's overall performance.
The location’s proximity to Al Seef Mall is an added benefit and guests also appreciate the cleanliness and overall tranquility of the hotel. The Food Track and restaurant staff are noted for their excellent customer service and friendly interactions. In summary, the staff at Mercure Grand Hotel Seef significantly enhance the guest experience through their exemplary service and positive attitude.
Wi-Fi
Gym
Pool
Parking
4 Star
Outdoor Pool
Honeymoon
Romantic
Yes, Mercure Grand Hotel Seef - All Suites has pool(s) that belong to one or more of the following categories: Wave Pool, Outdoor Pool.
No, a spa isn't available at Mercure Grand Hotel Seef - All Suites.
No, Mercure Grand Hotel Seef - All Suites doesn't allow dogs.
Yes, parking facilities are available at Mercure Grand Hotel Seef - All Suites.
Yes, Mercure Grand Hotel Seef - All Suites has a gym.
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