Kingsford Hotel Manila
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Summary of reviewsKingsford Hotel Manila is highly recommended for its excellent and strategic location, particularly convenient for travelers needing access to Ninoy Aquino International Airport (NAIA). The proximity to Terminals 1 and 2, entertainment hubs like the Okada Manila casino and major shopping destinations such as the Mall of Asia adds to its appeal. The area is well-serviced by taxis and shuttle services, ensuring easy transportation. Despite some reviews mentioning the immediate vicinity lacks attractions within walking distance, the central location, cleanliness and peaceful ambiance more than compensate for this minor shortcoming.
The breakfast offerings at Kingsford Hotel Manila receive mixed reviews. Many guests appreciate the delicious variety, including both Asian and European dishes and specific items such as bread pudding and the continental breakfast prepared on demand. However, several guests criticized the limited selection, particularly for Western dishes and healthier options. The breakfast area can get crowded, leading to long wait times and less-than-ideal service. Moreover, some guests felt the price did not reflect the quality and variety expected of a 4-star hotel.
Dinner at the hotel's restaurant also garners mixed feedback. Positive remarks focus on the delicious BBQ food and friendly dining service. However, there are consistent complaints about the limited menu variety, high costs and slow service speed, which sometimes result in food arriving cold. While the in-room dining service is a convenient 24-hour option, small portions and wait times detract from the experience.
The rooms at Kingsford Hotel Manila are generally praised for their cleanliness, modern design and comfort level. Guests appreciate the cozy beds, scenic views and spaciousness of the executive rooms. However, some reviews note the rooms are small with limited storage and compact bathroom facilities. Issues like dirty windows, lukewarm showers and inadequate soundproofing have been mentioned, though room service is typically efficient.
Cleanliness is a standout feature with many guests commending the immaculate condition of both rooms and public spaces. The hotel's modern style and comfortable atmosphere contribute to a pleasant stay, enhanced by the friendly and helpful housekeeping staff.
The hotel's staff is frequently lauded for their professionalism, hospitality and willingness to assist guests, contributing to a welcoming and accommodating atmosphere. However, there are occasional reports of unresponsiveness and communication issues.
The complimentary WiFi is generally reliable with most guests describing it as fast and stable, aside from occasional connectivity problems and some confusion about access passwords.
The on-site spa provides a positive wellness experience with a sauna, steam room and massage services. Though some guests noted a need for warmer facilities and minor odor issues, the spa, gym and pool contribute positively to guest satisfaction. The gym, in particular, earns high marks for its cleanliness, equipment and accessibility, despite occasional crowding.
The swimming pool is appreciated for its cleanliness and suitability for families, albeit it can get crowded and closes early, limiting evening accessibility.
Parking is a significant drawback with numerous reports of limited spaces, long waits and confusing directions. Slow valet service further exacerbates the issue, suggesting a need for better management or expanded facilities.
Overall, Kingsford Hotel Manila stands out as a clean, comfortable and well-located option for travelers, especially families, looking for a convenient stay near the airport. While there are areas needing improvement, the positive aspects largely contribute to a favorable guest experience.
Categories
The breakfast offerings at Kingsford Hotel Manila receive mixed reviews. Many guests appreciate the delicious variety, including both Asian and European dishes and specific items such as bread pudding and the continental breakfast prepared on demand. However, several guests criticized the limited selection, particularly for Western dishes and healthier options. The breakfast area can get crowded, leading to long wait times and less-than-ideal service. Moreover, some guests felt the price did not reflect the quality and variety expected of a 4-star hotel.
Dinner at the hotel's restaurant also garners mixed feedback. Positive remarks focus on the delicious BBQ food and friendly dining service. However, there are consistent complaints about the limited menu variety, high costs and slow service speed, which sometimes result in food arriving cold. While the in-room dining service is a convenient 24-hour option, small portions and wait times detract from the experience.
The rooms at Kingsford Hotel Manila are generally praised for their cleanliness, modern design and comfort level. Guests appreciate the cozy beds, scenic views and spaciousness of the executive rooms. However, some reviews note the rooms are small with limited storage and compact bathroom facilities. Issues like dirty windows, lukewarm showers and inadequate soundproofing have been mentioned, though room service is typically efficient.
Cleanliness is a standout feature with many guests commending the immaculate condition of both rooms and public spaces. The hotel's modern style and comfortable atmosphere contribute to a pleasant stay, enhanced by the friendly and helpful housekeeping staff.
The hotel's staff is frequently lauded for their professionalism, hospitality and willingness to assist guests, contributing to a welcoming and accommodating atmosphere. However, there are occasional reports of unresponsiveness and communication issues.
The complimentary WiFi is generally reliable with most guests describing it as fast and stable, aside from occasional connectivity problems and some confusion about access passwords.
The on-site spa provides a positive wellness experience with a sauna, steam room and massage services. Though some guests noted a need for warmer facilities and minor odor issues, the spa, gym and pool contribute positively to guest satisfaction. The gym, in particular, earns high marks for its cleanliness, equipment and accessibility, despite occasional crowding.
The swimming pool is appreciated for its cleanliness and suitability for families, albeit it can get crowded and closes early, limiting evening accessibility.
Parking is a significant drawback with numerous reports of limited spaces, long waits and confusing directions. Slow valet service further exacerbates the issue, suggesting a need for better management or expanded facilities.
Overall, Kingsford Hotel Manila stands out as a clean, comfortable and well-located option for travelers, especially families, looking for a convenient stay near the airport. While there are areas needing improvement, the positive aspects largely contribute to a favorable guest experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Kingsford Hotel Manila boasts an excellent location that appeals particularly to those needing convenient access to the airport. Guests consistently highlight the hotel's close proximity to Ninoy Aquino International Airport (NAIA), making it a suitable choice for travelers with early flights or layovers. The hotel's position near both Terminals 1 and 2 of NAIA ensures a quick and easy commute.
Additionally, the area surrounding the hotel is praised for its accessibility to various amenities. Visitors appreciate the short distances to major entertainment hubs like the luxurious Okada Manila casino and the large shopping destination, Mall of Asia. This strategic placement allows easy access to high-end venues, shopping, dining and entertainment options. It's within close reach of other notable locations such as the ASEANA Park area and multiple malls, making it convenient for leisure and business travelers alike.
Guests note that transportation from the hotel is straightforward with taxis and shuttle services readily available. Although some reviews mention the area lacking in immediate attractions to walk to, the availability of convenient transport mitigates this minor drawback.
The hotel ambiance is described as quiet and peaceful despite its central location. The premises are reportedly clean and safe, adding to the overall positive experience. The blend of good service, value for money and excellent airport access makes Kingsford Hotel Manila a favored choice for many travelers.
The breakfast experience at Kingsford Hotel Manila receives mixed feedback. On the positive side, many guests enjoyed a delicious and satisfying breakfast, complimenting its taste and the variety of choices, including Asian and European dishes. Some appreciated the varied and sufficiently filling nature of the offerings and praised specific items like bread pudding and the continental breakfast prepared on demand. Others found the breakfast superb, excellent and a great start to their day, highlighting the fresh and different daily menu options.
However, there were notable drawbacks. A recurring complaint was the limited selection of the breakfast buffet with many guests pointing out the lack of variety, especially for Western dishes. Items like bacon and fresh juice often weren’t available and there was a shortage of healthier, vegetarian and vegan options. Many also noted that the breakfast area was too small and crowded, leading to long waiting times and chaotic service. The food was sometimes cold and not replenished promptly, which was disappointing for a 4-star hotel.
The pricing of the breakfast buffet was considered high by several guests with some feeling that the limited variety and quality did not justify the cost. Despite a taste that was often described as delicious, the breakfast did not always meet the expectations of all guests, especially given the price and the competition from other hotels offering more diverse and higher quality options.
Kingsford Hotel Manila offers a mixed dining experience with several points of praise and areas needing improvement. Guests noted the dining service as hospitable and highlighted the delicious food available at the on-site restaurant and the amazing dinner buffets. The BBQ food also received commendations. However, there were repeated criticisms regarding the limited variety and high costs associated with the buffet and à la carte menus, particularly for dinner.
Service speed presented another issue, as food delivery—both in-room and in the restaurant—was often slow and sometimes the food arrived cold. There were multiple comments about the lack of variety in the menu, which remained the same throughout the day. Breakfast options were seen as particularly lacking in variety and quality.
Despite the convenience of a 24-hour in-room dining service, the small portions and the long wait times left some guests dissatisfied. Moreover, the limited selection for lunch and dinner and the high prices did not appear to meet guest expectations. Although the drinks were noted for being pricey and lacking in variety, the bar’s friendly atmosphere and great cocktails were well-received.
In general, while the food quality had some positive notes with phrases like "delicious" and "sumptuous," the overall sentiment suggests that improvements are necessary in menu diversity, speed of service and value for the price charged.
The guest reviews of Kingsford Hotel Manila offer a mixed assessment of the rooms. On a positive note, many guests appreciated the cleanliness and modernity of the rooms, describing them as very clean, well-equipped and comfortable. The beds and room decorations received praise, making for a cozy stay. Some guests highlighted the spaciousness of certain room categories such as the executive rooms, which were noted to be especially large and luxurious. The scenic views from the rooms, including those of the city lights and pool area, also received positive remarks.
However, there were frequent mentions of the rooms being small with limited storage and compact bathroom facilities. Guests often found the room size disappointing compared to expectations or similar price-range hotels. Issues such as dirty windows, lukewarm showers and inadequate soundproofing added to the less favorable reviews. Some guests noted problems with room maintenance, including the need for more thorough cleaning and better air circulation.
Room service generally received positive feedback for its efficiency, although there were occasional complaints about delay and charges for additional requests. The hotel's facilities, breakfast and proximity to the airport were well-regarded, contributing positively to the overall experience despite some room-specific shortcomings.
Kingsford Hotel Manila's beds have elicited a mixed bag of feedback from guests, but there is a notable emphasis on comfort. A significant number of reviews highlight that the beds are very comfortable with many guests finding both the mattresses and pillows to be of high quality and conducive to a restful night's sleep. Phrases like "comfy beds" and "bed was comfortable" appear frequently, suggesting a generally positive perception of the sleeping experience.
However, several reviews point out issues related to bed size. Many guests feel that the beds are smaller than expected, especially when compared to other hotels in a similar price range. Some guests also mentioned that a queen-size bed felt more like a double bed and others commented on the lack of additional beds when needed, leading to discomfort for those traveling with more than one companion. In particular, the size of beds for additional guests, such as an extra small bed for a third person, was critiqued as inadequate.
Lastly, a few reviews mentioned issues with bed quality, such as uneven mattresses and occasionally damp bed and pillows, which could detract from the overall comfort.
In summary, while the beds at Kingsford Hotel Manila are largely praised for their comfort, particularly due to the quality of the mattresses and linens, the size of the beds remains a consistent concern among guests.
Kingsford Hotel Manila has consistently impressed guests with its exceptional cleanliness and well-maintained facilities. Numerous reviews highlight how the rooms are clean and comfortable, ensuring a pleasant stay. Guests often note the entire property, including public spaces like the lobby and pool area, is spotless and well-kept. The hotel's proximity to the airport is an added benefit for travelers seeking convenience without compromising on cleanliness.
Despite some minor issues like occasional dirty carpets or minor maintenance needs, the overall standards of hygiene remain high. Attentive housekeeping staff contribute significantly to the hotel's immaculate condition, although a few reviews suggest room for improvement in maintaining bathrooms and ensuring routine clean-ups are thoroughly conducted.
In addition to cleanliness, guests frequently commend the friendly and helpful staff, contributing to a welcoming atmosphere. The hotel’s modern, stylish design and high level of comfort further enhance the experience. Overall, Kingsford Hotel Manila stands out as a clean, comfortable and conveniently located option for travelers, making it a reliable choice for visitors to the city.
The reviews for Kingsford Hotel Manila highlight a predominantly positive experience with the staff, emphasizing their hospitality and friendliness. Guests frequently describe the staff as helpful, accommodating and courteous with particular praise for their professional demeanor and sincere efforts to assist visitors. The front desk and housekeeping teams are specifically noted for their excellent service and attention to detail. Many reviewers appreciated the staff's quick response to needs and the smooth check-in and check-out processes. Security personnel and support staff, such as those at the bar and in valet services, also received commendations for their friendliness and efficiency.
However, a few reviews indicate inconsistencies. Some guests found the staff unresponsive or lacking in communication and there were occasional mentions of unhelpfulness or delayed in-room services. Despite this, the majority of the feedback reflects a positive image with the friendly and helpful nature of the hotel's employees greatly enhancing the guest experience. Overall, the staff at Kingsford Hotel Manila is lauded for creating a welcoming and accommodating atmosphere, contributing significantly to the hotel's reputation for excellent customer service.
Travelers visiting Kingsford Hotel Manila have generally found the hotel's WiFi to be reliable and satisfactory. Guests frequently describe the internet service as fast with strong and stable connections. The free WiFi is considered a nice bonus and reviews often highlight the good speed and quality of the network. However, there are occasional issues with connectivity, including reports of frequent drops in the connection and some instances of subpar service. A few guests mentioned confusion regarding the WiFi password, indicating that it wasn't always readily provided. Despite these minor inconveniences, overall feedback on the hotel's WiFi is predominantly positive, making it a convenient choice for those who require stable internet access during their stay.
The spa at Kingsford Hotel Manila offers various amenities including a sauna, steam room and massage services. Many guests found the spa to be a great place for relaxation and appreciated the inclusion of the sauna and steam facilities alongside the fitness room. The gym and pool add to the overall wellness experience. While some guests enjoyed the sauna and found it nice, others noted it could be warmer and mentioned a slight odor. Overall, the spa and its associated facilities generally contribute positively to the guest experience.
The gym at Kingsford Hotel Manila is one of the highlights, frequently described as great, magnificent and excellent by its guests. With high standards, this fitness center offers a decent size space and is well-equipped to meet various workout needs. The facilities are clean, well-maintained and open 24 hours, providing flexibility for all schedules. Safety measures are in place and the gym staff is noted for their helpfulness. However, a few guests mentioned that the gym tends to get crowded and closes early as per their memory. Overall, the gym is a valuable amenity at this hotel, complemented by additional features like the pool and sauna, enhancing the wellness experience.
The swimming pool at Kingsford Hotel Manila has received a mix of feedback from guests. Many appreciate the clean and well-maintained condition of the pool, describing it as nice, inviting and an excellent amenity for both children and families. The pool area, which sometimes features BBQ nights, is also associated with positive views, being called a pleasant escape and lovely.
However, several reviews point out some drawbacks. The pool area is often described as small and tends to be crowded, especially on weekends and during peak times. There is mention of the area being less enjoyable for adults due to the abundance of children. In addition, the pool's operating hours are restrictive, closing as early as 7 or 8 pm, limiting evening access.
Despite these concerns, the pool is still frequently praised for its nice view, cleanliness and the enjoyment it provides to kids. Some guests did note that the pool was not very accessible during bad weather or that amenities like the jacuzzi were not open, which could affect the overall experience. Still, the swimming pool remains a notable feature of the hotel, especially for families looking for a place to unwind with their children.
Parking at Kingsford Hotel Manila appears to be a significant challenge for many guests. The overall sentiment indicates that the parking space is very limited and often insufficient to accommodate all hotel guests. Many visitors experience long waits, sometimes up to 45 minutes, to find a parking spot. The directions for entering and exiting the parking area are also reported to be confusing, adding to the inconvenience.
There are also mentions of a slow valet service, which exacerbates the parking difficulties. Despite some positive aspects like a good loading area for cars, the general feedback suggests that the hotel needs to expand its parking facilities to meet guest demand better. Parking in the area is described as small and tight, making maneuvering difficult at times.
The reviews highlight that the hotel management should consider providing more parking spaces and possibly shuttle or transport services to alleviate the frustration linked to parking. Visitors also noted the presence of guards in the parking area, which is a small consolation amid the parking woes.
In summary, while the Kingsford Hotel Manila offers free parking, the limited number of spaces and the slow valet service are ongoing issues that detract from the overall guest experience.
Kingsford Hotel Manila presents itself as an optimal choice for families looking to enjoy a memorable staycation. The hotel offers a spacious pool that has garnered praise for being enjoyable even for very young children, ensuring fun-filled moments for the entire family. Families particularly appreciate the family-friendly atmosphere with several positive remarks highlighting the excellent facilities that cater to both adults and kids.
The hotel is noted for its large and accommodating rooms, perfect for family gatherings and bonding. Many guests have emphasized the suitability of the hotel for family stays, mentioning that their children had a great time, especially swimming in the pool. Staff members received commendations for being helpful and accommodating, particularly when dealing with senior family members.
Despite the many positive aspects, some reviews pointed out challenges during busy periods. There were mentions of crowded areas, especially around breakfast times and the lobby, which could be noisy with children running and crying. This added to the overall hustle and bustle, making certain parts of the hotel feel a bit chaotic. Some guests also experienced inconveniences with unattended children and a lack of dress code during meals.
For those traveling with kids, these minor inconveniences might be outweighed by the family-oriented features and the overall enjoyable experience. Kingsford Hotel Manila seems well-suited for family bonding, short staycations and guests who appreciate good value for their family getaways.
Kingsford Hotel Manila offers mixed experiences with service often being compared to that of five-star establishments. While some guests found the service to be on par with higher-end hotels, others felt it fell short of the four-star classification. The rooms are described as sufficient for short stays and while basic, the bathroom facilities are clean. However, there are critiques about the hotel’s overall standard with several guests suggesting it aligns more closely with a three-star rating.
The hotel facilities are generally seen as good value for money, making it a reasonable choice for business trips. There are standard amenities provided in the rooms and special features such as a priority lane for senior citizens add a touch of convenience. Still, some reviewers expected more luxurious accommodations and felt the experience did not fully justify a four-star rating.
While certain aspects have exceeded guests' expectations, particularly the comfortable rooms and beds, others noted that improvements are needed for the hotel to truly feel like a four-star or above. Overall, the value-for-money proposition and the quality of service are highlights, even though the hotel has areas where it could enhance its offerings to meet its purported star rating.
Kingsford Hotel Manila offers an appealing option for business travelers, particularly for those needing a short stay or layover. Its primary strength lies in its convenient location, just 15 minutes away from the airport, making it an excellent choice for brief business trips and cancelled flights. The hotel stands out with its large, stylish and well-maintained environment, which is ideal for relaxation between business commitments.
For meetings and group conferences, guests have found the venue satisfactory with staff attitudes particularly commended for enhancing the experience. Valuable services like laundry, along with the support of a proficient IT specialist, add to the overall convenience for business guests. The property is also noted for making important issues a priority, ensuring prompt resolutions when needed.
However, despite its strengths, the hotel has certain limitations for business travelers. There is a lack of detailed information about the working facilities and the internet connection has been reported as slow. Additionally, accessible rooms are limited and the conference rooms are considered both expensive and inadequate with no proper working desks or business facilities available. The restaurant's food availability has also been highlighted as a drawback and although valet parking is provided, it is noted to be time-consuming.
Overall, Kingsford Hotel Manila is suitable for short, business-oriented stays given its proximity to the airport and the commendable service by the staff, but it may not meet the comprehensive needs of travelers looking for extensive business amenities and facilities.
Kingsford Hotel Manila boasts a prime location in the city, making it highly accessible to a variety of key destinations. It is conveniently situated near several restaurants, malls and landmarks including the Mall of Asia (MOA) and Okada, all within walking distance. The hotel is also close to the Ninoy Aquino International Airport (NAIA), ensuring ease of access for travelers flying in and out of Manila.
Security measures at the hotel are commendable, offering a secure environment for all guests. The pool is designed to be accessible, adding to the appeal of the facility. However, there are some limitations noted for guests with disabilities. Specific amenities in the rooms may not fully cater to accessibility needs and there is a noticeable lack of ramps and sufficient wheelchair access throughout the property.
Despite these areas for improvement, the hotel is still considered easy to access for the majority of its guests, offering convenient transportation options like Grab and taxis. Its strategic location near significant commercial and leisure areas ensures that visitors can move around Manila with ease.
Positioned on the 6th floor, the outdoor pool at Kingsford Hotel Manila leaves a vibrant impression on many guests. Often described as nice, beautiful and inviting, the pool area offers a refreshing retreat with its clean and well-maintained facilities. Guests particularly appreciate the lovely ambiance, enhanced by the poolside bar and occasional BBQ nights that create a welcoming atmosphere. Despite being smaller in size, making it especially suitable for toddlers, the pool remains a delightful spot for families seeking to relax.
However, the pool tends to get crowded and can become noisy, especially when filled with children. Some guests noted it lacks ample space when busy, which can detract from the overall experience. The pool remains shaded starting from 1 pm, offering a reprieve from the sun, although some construction noise can occasionally interfere with the tranquility. Additionally, it’s important to note that guests cannot use the pool facilities after checking out.
Still, the Kingsford Hotel’s rooftop pool, often highlighted for its heated waters and stunning design, remains a popular and enjoyable feature for many visitors, contributing to a pleasant stay.
Kingsford Hotel Manila has been described as having an ambiance and service that rivals five-star establishments. Guests particularly appreciated the large, luxurious rooms and the exceptional decor, which contributed to a high-end, professional atmosphere. The staff were frequently noted for their friendliness and professionalism, making visitors feel like valued guests. Many found the hotel's quality and price ratio to be incredible, deeming it a great value for the luxury experience it offers.
Located conveniently close to NAIA airport, the hotel was praised for its cleanliness and security. Nonetheless, some guests felt that their high expectations, influenced by the four-star status and pricing, were not entirely met. Despite the overall luxurious feel, certain aspects such as the room conditions were considered outdated by some, leading to a mixed perception of the hotel’s luxurious promises.
In summary, while Kingsford Hotel Manila delivers a generally high-class, luxury experience with top-notch service, there were occasional mismatches between expectations and reality, particularly regarding room updates and pricing.
The Kingsford Hotel Manila offers a particularly romantic experience for those looking to enjoy a heartfelt getaway. Guests appreciated the hotel's professional staff and warm hospitality, making them feel like valued guests. The ambiance is enhanced by a luxury view with city lights at night amplifying the romantic mood in the rooms. Some guests specifically mentioned the availability of romantic hotel rooms, which contribute significantly to the overall charm.
The romantic setting and vibes received accolades from couples who booked the hotel for their partners. The professional and friendly staff further elevated the stay, ensuring a pleasing environment. Although there were a few negative aspects related to the romantic suitability, the majority of the feedback highlighted the hotel as a great option for a staycation focused on romance.
Location Show Map
Location
Additionally, the area surrounding the hotel is praised for its accessibility to various amenities. Visitors appreciate the short distances to major entertainment hubs like the luxurious Okada Manila casino and the large shopping destination, Mall of Asia. This strategic placement allows easy access to high-end venues, shopping, dining and entertainment options. It's within close reach of other notable locations such as the ASEANA Park area and multiple malls, making it convenient for leisure and business travelers alike.
Guests note that transportation from the hotel is straightforward with taxis and shuttle services readily available. Although some reviews mention the area lacking in immediate attractions to walk to, the availability of convenient transport mitigates this minor drawback.
The hotel ambiance is described as quiet and peaceful despite its central location. The premises are reportedly clean and safe, adding to the overall positive experience. The blend of good service, value for money and excellent airport access makes Kingsford Hotel Manila a favored choice for many travelers.
Breakfast
However, there were notable drawbacks. A recurring complaint was the limited selection of the breakfast buffet with many guests pointing out the lack of variety, especially for Western dishes. Items like bacon and fresh juice often weren’t available and there was a shortage of healthier, vegetarian and vegan options. Many also noted that the breakfast area was too small and crowded, leading to long waiting times and chaotic service. The food was sometimes cold and not replenished promptly, which was disappointing for a 4-star hotel.
The pricing of the breakfast buffet was considered high by several guests with some feeling that the limited variety and quality did not justify the cost. Despite a taste that was often described as delicious, the breakfast did not always meet the expectations of all guests, especially given the price and the competition from other hotels offering more diverse and higher quality options.
Dinner
Service speed presented another issue, as food delivery—both in-room and in the restaurant—was often slow and sometimes the food arrived cold. There were multiple comments about the lack of variety in the menu, which remained the same throughout the day. Breakfast options were seen as particularly lacking in variety and quality.
Despite the convenience of a 24-hour in-room dining service, the small portions and the long wait times left some guests dissatisfied. Moreover, the limited selection for lunch and dinner and the high prices did not appear to meet guest expectations. Although the drinks were noted for being pricey and lacking in variety, the bar’s friendly atmosphere and great cocktails were well-received.
In general, while the food quality had some positive notes with phrases like "delicious" and "sumptuous," the overall sentiment suggests that improvements are necessary in menu diversity, speed of service and value for the price charged.
Rooms
However, there were frequent mentions of the rooms being small with limited storage and compact bathroom facilities. Guests often found the room size disappointing compared to expectations or similar price-range hotels. Issues such as dirty windows, lukewarm showers and inadequate soundproofing added to the less favorable reviews. Some guests noted problems with room maintenance, including the need for more thorough cleaning and better air circulation.
Room service generally received positive feedback for its efficiency, although there were occasional complaints about delay and charges for additional requests. The hotel's facilities, breakfast and proximity to the airport were well-regarded, contributing positively to the overall experience despite some room-specific shortcomings.
Beds
However, several reviews point out issues related to bed size. Many guests feel that the beds are smaller than expected, especially when compared to other hotels in a similar price range. Some guests also mentioned that a queen-size bed felt more like a double bed and others commented on the lack of additional beds when needed, leading to discomfort for those traveling with more than one companion. In particular, the size of beds for additional guests, such as an extra small bed for a third person, was critiqued as inadequate.
Lastly, a few reviews mentioned issues with bed quality, such as uneven mattresses and occasionally damp bed and pillows, which could detract from the overall comfort.
In summary, while the beds at Kingsford Hotel Manila are largely praised for their comfort, particularly due to the quality of the mattresses and linens, the size of the beds remains a consistent concern among guests.
Cleanliness
Despite some minor issues like occasional dirty carpets or minor maintenance needs, the overall standards of hygiene remain high. Attentive housekeeping staff contribute significantly to the hotel's immaculate condition, although a few reviews suggest room for improvement in maintaining bathrooms and ensuring routine clean-ups are thoroughly conducted.
In addition to cleanliness, guests frequently commend the friendly and helpful staff, contributing to a welcoming atmosphere. The hotel’s modern, stylish design and high level of comfort further enhance the experience. Overall, Kingsford Hotel Manila stands out as a clean, comfortable and conveniently located option for travelers, making it a reliable choice for visitors to the city.
Staff
However, a few reviews indicate inconsistencies. Some guests found the staff unresponsive or lacking in communication and there were occasional mentions of unhelpfulness or delayed in-room services. Despite this, the majority of the feedback reflects a positive image with the friendly and helpful nature of the hotel's employees greatly enhancing the guest experience. Overall, the staff at Kingsford Hotel Manila is lauded for creating a welcoming and accommodating atmosphere, contributing significantly to the hotel's reputation for excellent customer service.
Wi-Fi
Spa
Gym
Pool
However, several reviews point out some drawbacks. The pool area is often described as small and tends to be crowded, especially on weekends and during peak times. There is mention of the area being less enjoyable for adults due to the abundance of children. In addition, the pool's operating hours are restrictive, closing as early as 7 or 8 pm, limiting evening access.
Despite these concerns, the pool is still frequently praised for its nice view, cleanliness and the enjoyment it provides to kids. Some guests did note that the pool was not very accessible during bad weather or that amenities like the jacuzzi were not open, which could affect the overall experience. Still, the swimming pool remains a notable feature of the hotel, especially for families looking for a place to unwind with their children.
Parking
There are also mentions of a slow valet service, which exacerbates the parking difficulties. Despite some positive aspects like a good loading area for cars, the general feedback suggests that the hotel needs to expand its parking facilities to meet guest demand better. Parking in the area is described as small and tight, making maneuvering difficult at times.
The reviews highlight that the hotel management should consider providing more parking spaces and possibly shuttle or transport services to alleviate the frustration linked to parking. Visitors also noted the presence of guards in the parking area, which is a small consolation amid the parking woes.
In summary, while the Kingsford Hotel Manila offers free parking, the limited number of spaces and the slow valet service are ongoing issues that detract from the overall guest experience.
Family
The hotel is noted for its large and accommodating rooms, perfect for family gatherings and bonding. Many guests have emphasized the suitability of the hotel for family stays, mentioning that their children had a great time, especially swimming in the pool. Staff members received commendations for being helpful and accommodating, particularly when dealing with senior family members.
Despite the many positive aspects, some reviews pointed out challenges during busy periods. There were mentions of crowded areas, especially around breakfast times and the lobby, which could be noisy with children running and crying. This added to the overall hustle and bustle, making certain parts of the hotel feel a bit chaotic. Some guests also experienced inconveniences with unattended children and a lack of dress code during meals.
For those traveling with kids, these minor inconveniences might be outweighed by the family-oriented features and the overall enjoyable experience. Kingsford Hotel Manila seems well-suited for family bonding, short staycations and guests who appreciate good value for their family getaways.
4 Star
The hotel facilities are generally seen as good value for money, making it a reasonable choice for business trips. There are standard amenities provided in the rooms and special features such as a priority lane for senior citizens add a touch of convenience. Still, some reviewers expected more luxurious accommodations and felt the experience did not fully justify a four-star rating.
While certain aspects have exceeded guests' expectations, particularly the comfortable rooms and beds, others noted that improvements are needed for the hotel to truly feel like a four-star or above. Overall, the value-for-money proposition and the quality of service are highlights, even though the hotel has areas where it could enhance its offerings to meet its purported star rating.
Business
For meetings and group conferences, guests have found the venue satisfactory with staff attitudes particularly commended for enhancing the experience. Valuable services like laundry, along with the support of a proficient IT specialist, add to the overall convenience for business guests. The property is also noted for making important issues a priority, ensuring prompt resolutions when needed.
However, despite its strengths, the hotel has certain limitations for business travelers. There is a lack of detailed information about the working facilities and the internet connection has been reported as slow. Additionally, accessible rooms are limited and the conference rooms are considered both expensive and inadequate with no proper working desks or business facilities available. The restaurant's food availability has also been highlighted as a drawback and although valet parking is provided, it is noted to be time-consuming.
Overall, Kingsford Hotel Manila is suitable for short, business-oriented stays given its proximity to the airport and the commendable service by the staff, but it may not meet the comprehensive needs of travelers looking for extensive business amenities and facilities.
Accessible
Security measures at the hotel are commendable, offering a secure environment for all guests. The pool is designed to be accessible, adding to the appeal of the facility. However, there are some limitations noted for guests with disabilities. Specific amenities in the rooms may not fully cater to accessibility needs and there is a noticeable lack of ramps and sufficient wheelchair access throughout the property.
Despite these areas for improvement, the hotel is still considered easy to access for the majority of its guests, offering convenient transportation options like Grab and taxis. Its strategic location near significant commercial and leisure areas ensures that visitors can move around Manila with ease.
Outdoor Pool
However, the pool tends to get crowded and can become noisy, especially when filled with children. Some guests noted it lacks ample space when busy, which can detract from the overall experience. The pool remains shaded starting from 1 pm, offering a reprieve from the sun, although some construction noise can occasionally interfere with the tranquility. Additionally, it’s important to note that guests cannot use the pool facilities after checking out.
Still, the Kingsford Hotel’s rooftop pool, often highlighted for its heated waters and stunning design, remains a popular and enjoyable feature for many visitors, contributing to a pleasant stay.
Luxury
Located conveniently close to NAIA airport, the hotel was praised for its cleanliness and security. Nonetheless, some guests felt that their high expectations, influenced by the four-star status and pricing, were not entirely met. Despite the overall luxurious feel, certain aspects such as the room conditions were considered outdated by some, leading to a mixed perception of the hotel’s luxurious promises.
In summary, while Kingsford Hotel Manila delivers a generally high-class, luxury experience with top-notch service, there were occasional mismatches between expectations and reality, particularly regarding room updates and pricing.
Romantic
The romantic setting and vibes received accolades from couples who booked the hotel for their partners. The professional and friendly staff further elevated the stay, ensuring a pleasing environment. Although there were a few negative aspects related to the romantic suitability, the majority of the feedback highlighted the hotel as a great option for a staycation focused on romance.
Yes, Kingsford Hotel Manila has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Kingsford Hotel Manila.
No, Kingsford Hotel Manila doesn't allow dogs.
Yes, parking facilities are available at Kingsford Hotel Manila.
Yes, Kingsford Hotel Manila has a gym.
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