Hotel with SpaSummary of reviews related to the 'Spa' categoryThe Spa at Vila Gale Serra da Estrela has garnered a mix of views from its guests, but overall it has notable strengths worth highlighting. Many visitors have found the massages to be exceptional with specific mentions of the recommended Satsana treatments. The Turkish bath received praise for its pleasant atmosphere and the indoor pool and sauna were also positively noted.
The spa area offers various amenities, including an indoor pool, sauna, exterior jacuzzi and Turkish bath, all contributing to an enjoyable experience. Guests have commended the good temperature control within the facility and the outdoor heated jacuzzi was particularly well-received.
Nonetheless, the spa is often described as small and can become overcrowded during peak hours. Several guests mentioned that the jacuzzi had broken tiles and was almost constantly occupied, indicating a need for better maintenance. Some reviews pointed out that the water could be warmer and that the spa requires some renovation to meet expectations fully.
In spite of these criticisms, the overall sentiment towards the spa remains positive with guests appreciating the quality of services and the relaxation it offers despite its size constraints. The spa treatments, albeit pricey, have been rated as nice, adding a touch of luxury to the guest experience.
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