Hotel Cikada

Mariehamn 60.09794300, 19.92692500 , Hamngatan 1 (Show on Map)
7.6
Good


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Summary of reviewsHotel Cikada receives substantial praise for its strategic and tranquil location in Mariehamn, making it a prime choice for travelers. Situated near the harbor and within walking distance to the city center and ferry terminal, the hotel's serene setting amidst nature trails and coastal views adds to its allure. Guests also value the array of amenities including an outdoor pool, gym and ample parking, all contributing to a restful and convenient stay. The friendly and helpful staff, particularly at the reception, enhance guest experiences by offering efficient and multilingual service.

While breakfast receives mixed reviews, characterized as basic with some local touches, the dinner experience is a blend of positives and opportunities for improvement. Guests appreciate the variety of dining settings and occasionally excellent dishes, but call for more menu diversity, larger portions and a refresh of the dining area. Cleanliness standards vary with many areas well-maintained while some rooms and public spaces need better upkeep. The modern gym and well-kept pool areas, especially the heated outdoor pool, stand out as highlights, attracting fitness enthusiasts and families alike.

Family travelers find Hotel Cikada especially accommodating, thanks to its child-friendly environment and functional room layouts. Suites, often spacious with great views, are a hit, although some rooms require updates to address issues like poor air conditioning or outdated decor. Nevertheless, the peaceful surroundings, comprehensive amenities and dedicated service make Hotel Cikada a favored choice, particularly for those seeking a balance of relaxation and adventure in Mariehamn.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types
Twin Room Includes a desk and a flat-screen TV with cable channels.

Classic Suite This suite has a balcony, flat-screen TV, minibar and an electric kettle. There is space for 2 extra beds in this room. Pets are not allowed in this room.

Double Room with Balcony The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Hotel Cikada consistently receives praise for its prime location in Mariehamn, making it a highly favored choice among travelers. Nestled in a peaceful environment yet close to the harbor, the hotel stands out for its excellent proximity to key city spots. Guests appreciate its short walking distance to both the city center and the ferry terminal, allowing easy access to various attractions like the Maritime Museum and the Pommern sailing ship.

The serene surroundings and proximity to nature trails and coastal views enhance the appeal, ensuring a quiet and restful stay. The hotel also garners positive mentions for its amenities like the outdoor pool and gym, which complement the serene and functional ambiance of the rooms. Practical elements such as ample parking, reasonable prices and friendly staff further add to the overall satisfaction of the guests.

With its central yet tranquil location, Hotel Cikada offers a convenient base for exploring Mariehamn, suitable for both relaxation and adventure, making it a standout choice for visitors.

Breakfast
The breakfast offerings at Hotel Cikada receive mixed reviews from guests. Guests commonly describe the breakfast as "basic" and "sufficient," with standard options that meet minimal expectations but lack variety and flair. Some guests appreciated the local touches such as Åland apples and porridge, while others noted the availability of sufficient food to start the day.

However, many reviews point out several areas for improvement. Complaints include the quality and taste of items like scrambled eggs being dry or discolored, diluted juices and cold or overcooked bacon and sausages. There is also criticism about the limited selection, lack of fresh fruit, gluten-free and lactose-free options and a general sense of old-fashioned or industrial quality food. Some guests found the breakfast unappealing and even inedible at times. Additionally, logistical issues such as poorly organized breakfast rooms, crowded spaces, long lines and inadequate replenishment of food items were frequently mentioned.

Overall, while some guests found the breakfast at Hotel Cikada to be acceptable and appreciated the basic offerings, many reviews highlight significant areas where the breakfast experience could be improved, both in terms of quality and variety.

Dinner
Hotel Cikada's dining experience is a mix of highs and lows with guest reviews highlighting the positives while not shying away from areas needing improvement. Guests appreciate the variety of dining settings, including indoor, veranda and outdoor options. The restaurant serves good food with some calling specific dishes, such as the cannelloni, excellent. However, opinions about menu choices and portion sizes vary with several guests pointing out a limited and uninteresting menu that could benefit from more diversity and better planning. Portion sizes were often described as small and prices as high with some meals, such as an €80 dinner for two, considered overpriced. Service quality also drew mixed reactions with instances of tired staff and a lack of a welcoming atmosphere being highlighted.

The breakfast quality received mixed feedback with some finding it okay for the price, while others noted limited selection and a chaotic dining area. The on-site bar offers a place for evening drinks, though some found the drink options underwhelming. A recurring theme in the reviews is the restaurant’s need for refurbishment with worn-out furniture and an overflowing trash bin detracting from the dining experience. While some guests had lovely dining experiences, others were disappointed with the food, especially regarding the overuse of semi-prepared products and deep-fried options that lacked freshness. Guests looking for a varied and innovative menu might need to dine elsewhere.

Rooms
'Hotel Cikada' offers a mix of experiences when it comes to room accommodations. On the positive side, guests appreciate the spaciousness and cleanliness of many rooms with some renovated to modern standards featuring nice bathrooms, good beds and soundproofing. Suites, particularly those on higher floors, also garnet praise for their size, excellent views and pleasant amenities such as balconies, heated terraces and modern equipment like large TVs and kitchen areas.

However, the hotel rooms display a range of conditions—while some have been nicely updated, others feel quite outdated with old-fashioned decor and worn-out furniture. Issues like poor air conditioning, especially during hot weather and inconsistent maintenance are common complaints. Guests have noted problems like musty or unpleasant smells, peeling ceilings and inadequate cleanliness at times. The lack of proper air cooling in many rooms leads to stuffy conditions, uncomfortable nights and the overall need for significant updating and renovation in the older parts of the building.

Despite the drawbacks, the peaceful environment and friendly staff add to the appeal. The heated pool, strategic location near the harbor and full amenities in some of the rooms make stays enjoyable for many. For guests sensitive to room conditions and amenities, verifying the room specifications before booking might be essential to ensure a comfortable experience. Though the hotel provides decent value for price in some aspects, more substantial upgrades and consistent room quality could elevate the Hotel Cikada experience significantly.

Beds
At Hotel Cikada, the guest feedback regarding the beds is mixed but tends to lean positively. Many visitors have remarked that the beds are generally comfortable with some describing them as very comfortable and offering a good night's sleep. Some rooms even feature cozy mattresses and comfortable pillows. The hotel's rooms are typically noted for having clean and pleasant environments, which complements the comfortable sleeping arrangements.

However, there are recurring mentions of certain drawbacks. A significant number of guests found the mattresses either too soft or too hard with some noting that the beds can be narrow. There are also reports of various issues related to bed maintenance, such as old and worn-out mattresses, broken bed frames and instances of thin or insufficient blankets. The problem with cleanliness and dampness in the bedding has also been highlighted by some.

Despite these issues, many reviewers appreciate the option of pushing two single beds together to form a double bed, which adds a level of flexibility. Additionally, while some beds are noted to be firm or even rock-hard, this variation in firmness seems to cater to different preferences. The occasional critical remarks regarding bed comfort are often balanced out by numerous mentions of good beds and a generally satisfactory sleeping experience.

In summary, while there are areas for improvement, particularly in regard to bed maintenance and addressing the varied firmness preferences, the overall sentiment towards the beds at Hotel Cikada is largely positive, ensuring most guests a comfortable stay.

Cleanliness
'Hotel Cikada' receives mixed feedback regarding cleanliness with many guests highlighting both merits and drawbacks. Positive remarks frequently mention that the hotel and its facilities, including rooms and public areas, are generally clean and peaceful. Guests often praise the cleanliness of rooms, noting that they are tidy and well-maintained with some describing them as clean, spacious and even sanitized. The pool area and courtyards are also noted for their cleanliness.

On the other hand, there are numerous complaints about inconsistent cleaning standards. Issues such as stained bed sheets, dirty chairs, hair strands in bathrooms and musty or moldy towels have been reported. Guests have also pointed out unclean corners, such as behind nightstands and issues with dust and sand remaining on floors. Additionally, the dishware at breakfast and the overall maintenance of the dining areas do not always meet cleanliness expectations. Common areas, including staircases and corridors, have sometimes been described as untidy or poorly maintained.

While general hotel cleanliness is considered acceptable or good by many guests, there is a clear consensus that improvement is needed, particularly in the bathrooms and public areas. The feedback suggests that while the hotel succeeds in maintaining a generally clean environment, lapses in detailed and thorough cleaning are evident and need addressing.

Staff
The reviews about the staff at Hotel Cikada are generally positive, highlighting their friendliness and helpfulness. Guests frequently mention the staff as being nice, courteous and efficient, particularly the reception team, which receives specific praise for their top-notch service and ability to communicate in multiple languages, including Finnish. The receptionists, especially someone named Camilla, are often noted for their warm and welcoming demeanor.

However, there are occasional criticisms regarding staff attentiveness and engagement. Some guests found the service during breakfast lacking with comments about staff being inattentive or seeming bored and cold. Issues were also mentioned regarding the restaurant staff's understanding of languages and their overall approach to customer service.

Despite these few negatives, the overall sentiment is that the staff at Hotel Cikada are dedicated to providing good customer service, maintaining a friendly and approachable manner and doing their best to ensure a pleasant stay for guests. The positive interactions seem to outweigh the occasional shortcomings and many guests appreciated the warm welcome and support they received during their stay.

Wi-Fi
Hotel Cikada offers complimentary Wi-Fi service that has garnered a mixed bag of reviews. Many guests found the wifi to be strong and suitable for their needs, particularly highlighting its utility for business purposes. The ease of use with no login required, also received positive feedback. However, there have been instances of interruptions and weak signals, which could be attributed to a technical setup issue on the router. Some guests have also noted temporary outages and described the internet connection as slow or lagging, particularly when streaming. On balance, while many guests were satisfied with the internet connection, others experienced varying degrees of performance issues.

Gym
Hotel Cikada is praised for its extensive and modern gym facilities, which many guests have described as a significant highlight of their stay. The gym is noted for being well-equipped and well-maintained with a variety of equipment that caters to different workout needs. Visitors frequently mention the gym's high quality, modernity and functionality, suggesting it surpasses the standard offerings typically seen in hotels. Additionally, complimentary access to the gym is appreciated by guests, adding to the overall value and appeal of the hotel. Despite a few mentions of restricted opening times, the general consensus is that the gym facilities at Hotel Cikada are exceptional and a major perk for fitness enthusiasts.

Pool
Hotel Cikada offers a variety of swimming options that have generally pleased guests, particularly with its clean and heated outdoor pool. This pool has been a highlight, especially during the warmer months, providing a pleasant experience for both adults and children. The hotel's outdoor pool is frequently noted for its cleanliness, well-maintained surroundings and consistently warm water, making it a perfect spot for relaxation and fun regardless of the weather.

Guests also appreciated the indoor pool and sauna, though the indoor pool is only accessible for a limited time in the morning. Despite this, the heated outdoor pool often stands out as a favorite, mentioned as a positive addition to the hotel’s amenities. Families find great joy in the spacious area and children are particularly drawn to the pool, ensuring entertainment for all ages.

The pool area is described as peaceful and well-kept, offering a cozy atmosphere with garden showers and sun loungers. Some reviews mention occasional noise from children, but this doesn’t seem to detract significantly from the overall positive experience.

While there have been a few instances of the pool not being available or too cold, the heated outdoor pool generally receives high marks for its consistent temperature and enjoyable ambiance. In addition, the presence of an indoor pool and sauna adds an extra layer of relaxation and convenience for guests.

Overall, the pool facilities at Hotel Cikada contribute significantly to the comfort and enjoyment of the stay, being a well-loved feature that guests frequently praise.

Parking
Hotel Cikada offers several positive aspects regarding parking for its guests. Visitors consistently highlighted easy and free parking right by the hotel as a major convenience, both in the courtyard and on the street. Guests appreciated the ample parking spaces available and found it generally easy to find a spot nearby. The convenience of free parking was often mentioned, making it a significant benefit for those traveling by car.

However, reviews also noted occasional limitations. The courtyard parking can accommodate about 10 cars, which some found too small or crowded. Despite the restricted space within the hotel’s premises, there are plenty of free parking spots available on the surrounding streets. Those arriving later in the evening found that they could still find parking close by, though street parking could get a bit cramped at times.

Overall, guests found sufficient and convenient car parking options with the benefit of free parking enhancing their stay at Hotel Cikada.

Family
Hotel Cikada emerges as a solid choice for families seeking a child-friendly destination. With a youthful and cozy atmosphere, it provides a functional layout for rooms, making it easy to travel with children. The suites offer a family-friendly experience, though the kitchen facilities are limited and not suitable for cooking.

A standout feature repeatedly highlighted by guests is the swimming pool, which is an absolute favorite among children. The indoor pool, though occasionally crowded, consistently provides entertainment, while the outdoor pool also receives positive mentions. The hotel has a welcoming vibe, ensuring it’s suitable for travelers of all ages, from toddlers to older children.

Families will appreciate the ample parking and the availability of facilities for playing near the hotel. However, maneuvering a stroller can be a challenge. Despite minor drawbacks, Hotel Cikada is noted for being a good place for family vacations, offering a range of kids-friendly activities and creating a fun, enjoyable stay for its youngest guests.

3 Star
Hotel Cikada offers a reliable and peaceful stay, meeting basic accommodation needs in a style reminiscent of the '70s to '90s. It provides an experience befitting a three-star classification with appropriate facilities and amenities that align with this rating. While it may lack the modernity and luxury of higher-end hotels, it stands out as a good budget option, delivering value for money. Guests appreciate the good price-quality ratio and agree that, given its affordability, it is quite acceptable and even great for what is expected from a three-star hotel. It is well-suited for those seeking a functional, no-frills stay without luxury features.

Business
Hotel Cikada offers a solid option for business travelers, providing good value for money with practical and functional amenities. The hotel is well-suited for business events and can adequately meet business needs. Business guests will find it a convenient place to work with appropriate essentials and reliable Wi-Fi. While the breakfast arrangement is efficient, some guests noted it as below standard. Overall, Hotel Cikada is a good choice for accommodating business people visiting the city.

Accessible
Hotel Cikada offers a mixed experience in terms of accessibility for guests with disabilities. On a positive note, the hotel features an elevator, making it easier for guests with limited mobility to move between floors, although it is only operational after 9 am. Some rooms are specifically designed to be good for people with limited mobility and are suitable for allergy sufferers. The hotel also ensures that even late arrivals can have the possibility to eat, which adds to the convenience.

However, there are some areas needing improvement. While the pool is accessible, there is a noted need for better access to it. Furthermore, certain rooms may pose challenges due to stairs and uneven floors. Security measures, such as burglar and other alerts, contribute to an overall sense of safety for all guests. Overall, while the hotel has taken some steps towards accessibility, there is a clear need for enhancement in this area to better accommodate all guests.

Outdoor Pool
Hotel Cikada's outdoor pool receives high praise from guests, who appreciate its accessibility and maintenance. The pool, described as clear and warm, is a standout feature with many guests enjoying its heated waters which make for a comfortable swim even in cooler weather. Positioned in a sunny location, the pool area is well-kept and tidy, adding to the overall pleasant experience. Guests also value the option of having both outdoor and indoor pools, offering flexibility regardless of the weather. The outdoor pool serves as a cozy and inviting spot for relaxation, making it a delightful addition to the hotel’s amenities. Although there are comments about the pool's seasonal availability, it doesn't seem to diminish the overall satisfaction guests feel about the outdoor pool.

Indoor Pool
Hotel Cikada's indoor pool garners numerous positive reviews from guests, who frequently highlight it as a pleasant and well-maintained facility. The pool, though described as small, remains a delight with many appreciating its soothing atmosphere. Furthermore, the indoor pool area is praised for cleanliness and maintenance, ensuring a pleasant experience for visitors.

Guests also enjoy the inclusion of a sauna next to the indoor pool, which adds to the overall relaxation experience. Additionally, there is mention of both indoor and outdoor pools, providing various options for swimming depending on the weather or personal preference. Some reviews note that the combination of heated indoor and outdoor pools is a standout feature. Overall, the indoor pool at Hotel Cikada is seen as a beneficial amenity, enhancing the stay for many guests.

Honeymoon
Hotel Cikada offers a romantic setting perfect for honeymooners. The honeymoon suite, also referred to as the wedding suite, is described as very lovely and ideal for celebrating newlyweds. While one review mentions a less-than-ideal experience spending the first nights of their honeymoon in a basement room, overall, the hotel provides a good room coupled with a great location. For those looking for a bit of activity, there is an option for a short bike ride, allowing couples a pleasant way to explore the surrounding area.

Dog Friendly
Hotel Cikada emerges as a haven for dog lovers, offering a plethora of amenities and services tailored for those traveling with their furry companions. The hotel, which allows pets for an additional 10 euros per night, has garnered praise for providing rooms ideally suited for guests with dogs. Many guests appreciated the presence of balconies, which add an extra layer of convenience.

The location enhances its appeal with a large park and the picturesque western harbor nearby, offering wonderful dog-friendly trails and ample dog-walking opportunities. Such features make traveling with dogs easy and enjoyable, positioning Hotel Cikada as a favorable choice for dog owners.

However, it's worth noting a couple of areas for improvement. Some guests pointed out the lack of essential items like dog bowls, even when booking a dog-friendly room. Additionally, a few remarks mentioned noise disturbances from sensitive dogs.

Overall, Hotel Cikada’s proactive approach in accommodating dogs, coupled with its strategic location near open spaces, firmly establishes it as a top choice for travelers with pets.


Yes, Hotel Cikada has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Hotel Cikada.

Yes, Hotel Cikada welcomes dogs.

No, parking facilities aren't available at Hotel Cikada.

Yes, Hotel Cikada has a gym.

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