InterContinental Marseille - Hotel Dieu by IHG
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This luxury hotel is situated in the heart of Marseille, within walking distance from Musee des Docks Romains, La Vieille Charite and Hotel de Ville.
Summary of reviewsThe InterContinental Marseille - Hotel Dieu by IHG is a beautiful 5-star hotel located in an ideal spot with stunning views of Marseille. Guests had high praise for the hotel's exceptional location, luxurious rooms with beautiful views and friendly and professional staff. The breakfast experience received positive reviews, although improvements could be made in some areas. Guests also enjoyed the dinner options with some describing it as truly outstanding. The cleanliness of the hotel was generally praised, but some minor issues were reported. The spa received mixed reviews, but most guests seemed to have enjoyed its various facilities. The swimming pool was described as superb, although it can get crowded at times. Families can enjoy a warm and friendly welcome with spacious and clean rooms accommodating their needs. The beds received high praise from guests, despite some minor issues. Overall, the InterContinental Marseille - Hotel Dieu is a beautiful and luxurious establishment that offers a memorable and worthy stay.
Categories
Hotel with Spa
Regenerate yourself at the Spa by Clarins which offers a variety of beauty care and cosmetic treatments, giving emphasis on pure, luminous and youthful skin.
Family Friendly Hotel
A family-friendly hotel that has free cribs in the guestrooms. Its family amenities also include children's' meals in the onsite restaurant.
Romantic Hotel
The romantic hotel is situated in a superb 18th century building right in the historic quarter of Marseille, just 350 metres from the Old Port.
Hotel near Nightlife Spots
The hotel has 3 restaurants and a bar.
Accessible Hotel
In-room accessibility, accessible bathroom and path of travel, roll-in shower.
5-Star Hotel
The 5 star hotel has a total of 172 rooms and 22 Suites, featuring white leather headboards, old-style bath tubs and private terraces.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel for Yoga
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The InterContinental Marseille - Hotel Dieu by IHG is a beautifully situated hotel in the heart of Marseille. Guests rave about the hotel's location, emphasizing its proximity to the port, the historic building and the charming Old Port. The rooms are comfortable and provide stunning views with many guests recommending the hotel's fantastic vantage points overlooking the Bonne Mer and the vieux port. The architecture of the building is a real highlight with many visitors complimenting the "magnificent" structure. The atmosphere is peaceful and quiet, providing a relaxing stay in Marseille. The location of the hotel is unbeatable with guests pointing out its accessibility on foot or by bus to all the city's attractions, such as the old harbor and the promenade. The hotel's central location also means it's a great base for exploring the city. Guests consistently praise the hotel's location, describing it as "impeccable" and "perfect." The excellent location is enhanced by the friendly and professional service throughout the hotel. Overall, the InterContinental Marseille - Hotel Dieu by IHG is a wonderful place to stay, receiving high praise from guests for its exceptional location and stunning views.
Guests at InterContinental Marseille - Hotel Dieu, rave about the breakfast experience with many describing it as excellent, varied and delicious. The breakfast spread is said to be copious and of high quality with a diverse buffet and many options to choose from. The staff at the breakfast service are also praised for their friendliness and attentiveness. Guests appreciate the opportunity to have breakfast outside on the terrace, taking in the stunning views. However, a few guests had a poor experience with breakfast with issues ranging from long queues, frozen food items and pigeons on the buffet. Despite this, many guests agree that the breakfast, which is pricey, was worth it. Overall, the breakfast experience seems to live up to the standard of a 5-star hotel with a few improvements needed in some areas.
Guests have praised the dinner options at InterContinental Marseille - Hotel Dieu by IHG. The restaurant food is described as excellent with staff being capable and polite. Although there seemed to be some issues with the speed of service, as some guests waited for more than two hours for their dinner. The demi-pension formula, which excludes drinks, is considered to be very correct. Guests have the option of dining at two different restaurants, both with an extraordinary view of the city and the port. The room service and the quality of the food also receive praise, but some guests have had negative experiences with the service in the brasserie, describing it as mediocre with a lack of personnel and unclothed tables. However, the hotel also offers a starred restaurant, which has been described as truly outstanding.
The InterContinental Marseille - Hotel Dieu by IHG boasts of huge, spacious and nicely decorated rooms with beautiful views of the city and Notre Dame de la Garde. Guests can enjoy the calm atmosphere and attentive service from the staff available 24/7 despite some reports of poorly cleaned rooms. The hotel's historical charm and great location make it a perfect spot for luxury travel. Guests love the comfortable beds and excellent bathrooms, although some note signs of wear and tear in furnishings. Some rooms have gorgeous views of the old port, while others face walls and vines. The hotel has an impressive design and convenient amenities such as minibars and espresso machines. Some rooms are impractical and some lacked what was advertised, but most guests had a pleasant stay, especially those who appreciated the historical cachet preserved in the recent renovation.
The beds at InterContinental Marseille - Hotel Dieu by IHG have received high praise from guests. Many described the beds as comfortable, super comfy and superb. However, some guests mentioned minor issues such as squeaky bedding and pillows that needed extra material. Despite these minor concerns, guests appreciated the overall comfort of the beds and mentioned that they had a good night's sleep. Some guests also noted that they would have preferred extra pillows in the room. Overall, guests were pleased with the quality of the beds and the comfort of the accommodations at the hotel.
Guests have generally praised the cleanliness of InterContinental Marseille - Hotel Dieu by IHG. Many have commented on the hotel's overall cleanliness, remarking that everything was perfectly clean. Daily room cleaning was appreciated by some reviewers, but a few noted that their room wasn't thoroughly cleaned during their stay. Guests have highlighted the cleanliness of the hotel and room as a priority, but some did report issues such as stains on the carpet, uncleaned air vents and instances where a regulator was missing in the shower. Overall, it seems that the hotel staff make an effort to keep everything clean, but there is room for some improvement in detail cleaning, ensuring glasses and cups are replaced and in-room inspection.
The staff at InterContinental Marseille - Hotel Dieu by IHG, have received high praise from guests for their courteous, friendly and professional service. Guests have been well advised by the concierge, while the team overall is said to be fantastic and capable. The valet parking and concierge teams are especially commendable with one guest mentioning their amazing service. The hotel's personnel are accommodating, attentive and sympathetic to guests' needs. However, a small number of negative reviews have noted issues with rude or unhelpful staff with some guests feeling a lack of respect. But these instances are few and far between and the majority of guests have left glowing reviews of the staff at the hotel.
Guests have written mixed reviews about the spa at InterContinental Marseille - Hotel Dieu by IHG. Some have described the spa as wonderful and enjoyable with professional masseuses and a spacious family room. Others were not as impressed with some mentioning that the spa was just okay or very average. On the positive side, the spa and pool were described as qualitative and superb, while the Clarins spa was called beautiful. However, some guests were charged an extra fee for the spa access and were not happy with the reception they received. Additionally, there were complaints regarding the cold temperature of the indoor pool and the need to step out into the cold to access the spa. Many also pointed out the inconvenience of having to pay extra for the sauna and steam room and the difficulty in scheduling appointments. Despite some negative feedback, most guests seemed to have had a good experience and enjoyed the various spa facilities.
The InterContinental Marseille - Hotel Dieu by IHG boasts a wonderful swimming pool that guests can enjoy during their stay. While some mentioned the pool being a bit cold, others described it as superb and recommended taking a swim. The pool can get crowded with limited time slots per family per day, but the facility and its surrounding area are still exceptional. If you're looking to relax after a day of exploring the city, grab a drink at the terrace overlooking the beautiful view. However, booking time slots in advance is necessary if you want to take a dip in the pool.
Guests have mixed reviews about the parking at InterContinental Marseille - Hotel Dieu by IHG. Some guests were charged for multiple days when they only parked for one, while others found the price of parking to be too expensive. Despite these issues, other guests praised the convenience of the valet parking service and the helpfulness of the staff. The pedestrian entrance to the parking garage was also noted as being difficult and inconvenient. Overall, it's recommended to confirm parking charges and details upon check-in to avoid any surprises.
Families can expect a warm and friendly welcome at InterContinental Marseille - Hotel Dieu. Upon arrival, each child is given a small bag with a balloon, coloring book and crayons. The family rooms are spacious and clean with some noting that the standard room for a family of four may be a bit small. The staff is accommodating and attentive to children's needs, including providing candy and making sure the room is clean for children with allergies. However, some reviewers mentioned that the hotel could improve in terms of including meals for children or providing necessary toiletries for extra beds. Despite some minor issues, families can still enjoy an excellent stay at this luxurious hotel with their children, who will surely feel welcomed and cared for during their stay.
The InterContinental Marseille - Hotel Dieu is a magnificent 5-star hotel, located in an exceptional location. The stunning property offers fantastic service and has an impeccable rapport qualité-prix. The hotel has a bistro atmosphere that some guests feel is not up to 5-star standards. However, the personnel is top-notch and provides excellent customer service. The hotel has great spa facilities and offers an excellent breakfast that some guests find to be of average quality. Some guests have pointed out a few details when it comes to cleanliness and maintenance that could improve for this type of hotel. Despite this, the InterContinental Marseille - Hotel Dieu is a beautiful hotel with many attractive features, making it a great choice for travellers looking for a luxury stay.
Located in an ideal spot with stunning views, the InterContinental Marseille - Hotel Dieu by IHG is a majestic and historical property that has been magnificently restored to meet the luxurious standards of a French 5-star hotel. Guests rave about the beautiful building and exceptional service, making for an unforgettable and worthy stay. Despite a few negative reviews mentioning sub-par service and high prices, the majority of visitors agree that this hotel is a superb and comfortable establishment, offering luxury in a unique historical monument.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Spa
Pool
Parking
Family
5 Star
Luxury
Yes, InterContinental Marseille - Hotel Dieu by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at InterContinental Marseille - Hotel Dieu by IHG.
Yes, InterContinental Marseille - Hotel Dieu by IHG welcomes dogs.
Yes, parking facilities are available at InterContinental Marseille - Hotel Dieu by IHG.
Yes, InterContinental Marseille - Hotel Dieu by IHG has a gym.
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